Book Ace hire cars in Houston

Houston, TX, United States
1 Nov — 8 Nov
Houston, TX, United States
Mon 1/11
Noon
Mon 8/11
Noon
Driver's age:

Pros

"The gas mileage"(in 621 reviews)
" and accommodating."(in 282 reviews)
"Helped me changed"(in 610 reviews)

Cons

"ing from here again!"(in 111 reviews)
" seats were stained"(in 33 reviews)
"didn't have the "(in 878 reviews)

Reviews for Ace in Houston

Overall rating4.4 OkayBased on 16 reviews
Cleanliness
4.6
Comfort
4.8
Overall
4.4
Pick-up/Drop-off
4.3
Value for money
4.4

Recent reviews

Traveller rating
4
1
4
6
0
Find reviews that mention:
8.8
Cons:Car could have been cleaner and disinfected better because it wasn’tReviewed 28 Aug 2020
review fromkayak
2.0
Pros:Nothing. We didn’t end up renting from this place. They only had one van. The tires were worn out and when confronted by this fact, they yelled at us.Cons:Will never rent hereReviewed 10 Mar 2021
review fromkayak
8.4
Pros:The staff was very helpful and friendlyCons:I felt the rental was a bit outdated and beat up but overall served its purposeReviewed 25 Aug 2020
review fromkayak
6.0
Pros:Staff was very nice and helpful. Pick up and drop off was very simple and convenient.Cons:Their cars can be inspected better before renting them out to customers. The first rental that was provided brakes and tires were very worn. They did switch us out into a newer vehicle they following day.Reviewed 27 Jun 2021
review fromkayak
4.0
Cons:Service, better Van, no changes when I get there. When I reserve the van it was unlimited miles, when I only got some miles to driveReviewed 1 Jun 2021
review fromkayak
4.0
Pros:NoCons:The truthReviewed 9 Jun 2021
review fromkayak
8.4
Pros:Cost was amazingly lower than competitors.Cons:Timings were restricted for pickup/drop offReviewed 4 Nov 2015
review fromkayak
2.0
ScamCons:This is a van only rental company advertising car rentals - DO NOT GET SCAMMED like we did. Worst online experience we have ever had. Best part was when they refused a refund after we refused the rental ( we booked a full size car, they gave us keys to a 15 passenger van and said that was the only option ) Further - Kayak offered ZERO help and said we were responsible for solving the problem and payment. They accepted no responsibility, nor offered any help.Reviewed 29 Oct 2015
review fromkayak
8.0
very good valuePros:Once at the rental office, very good customer service.Cons:Need to take a van to off airport officeReviewed 7 Apr 2016
review fromkayak
2.0
Terrible and rudeCons:Rude!!! Did not have the vehicle I reserved. Never answered their phone!! Did not get the rental!Reviewed 20 Dec 2015
review fromkayak
2.0
Houston, we have a problem!Pros:When the car rented had an issue with a passenger window not going up, they replaced it immediately.Cons:Rented a car though Kayak. Learned that Pick up and Drop off is horrible. Once I got there they told me the car I rented through Kayak, they did not have (Ford Explorer). They said they had a similar car to which is understandable. Their similar car is a Ford Escape. Not similar at all by any means. Had two cars while there (problems with the Ford Escape I rented) and both were dirty and smelled like cigarettes. They don't tell you about tolls or give you an option to pay for tolls! They tell you to call the toll administrators with the plate number of your car and figure out how to pay them!!! This is unacceptable! I only learned this after I dropped off the car. Also, be prepared to ensure you allow at least 45 minutes to get to the airport. It takes them that long to figure out who will be driving you to the airport. Employees argue about who's turn is it to drive while you wait. Overall, will NEVER rent Ace again!Reviewed 5 Apr 2016
review fromkayak
4.0
Pros:The employees were very friendly.Cons:We were given an old car with 114K+ miles and less than a quarter tank of gas...Reviewed 3 Dec 2019
review fromkayak

Where can I find Ace hire cars in Houston?

5650 Greens Road, Ace car hires

Address

5650 Greens Road

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 281 616 7471

Address

5650 Greens Road

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 281 616 7471

Address

12140 Gulf Freeway

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday10:00 - 14:00

Phone

+1 713 224 5489

Address

12140 Gulf Freeway

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday10:00 - 14:00

Phone

+1 713 224 5489

Good to know

Most popular location

12140 Gulf Freeway

Most popular car type

Economy

Top tips for hiring a car from Ace in Houston

  • Economy car hires from Ace in Houston are around -24% cheaper than other car types, on average

FAQs about hiring a car from Ace in Houston

  • Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Ace in Houston.

  • Ace has 4 car hire locations in Houston. Take a look at our Ace hire location map to find the best car hires near you.

  • Yes

  • Yes