Guest reviews
Overall rating
6.7
Good
Based on 216 reviews
Cleanliness
6.9
Comfort
7.0
Pick-up/Drop-off
6.3
Value for money
6.5
Pros
"Good prices and easy return process."
(in 510 reviews)
"Car was clean and comfortable"
(in 188 reviews)
"Friendly staff, cheap price."
(in 512 reviews)
Cons
"The car smelled like cigarettes."
(in 240 reviews)
"Waited over an hour on line."
(in 73 reviews)
"The customer service reps were terrible."
(in 202 reviews)
Recent reviews
Traveller rating
33
20
29
16
31
Find reviews that mention:
customer service
car was clean
pick up the car
car was dirty
credit card
car available
long wait
car smelled
long line
car was great
waited over an hour
great car
great price
friendly staff
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9.2
Cons: It was a completely positive experience.
review from
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3.6
Pros: Drop off
Cons: Agent hid fees even though I declined. Car smelled like smoke.
review from
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10.0
Pros: Dropped off was easy
Cons: Nothing
review from
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8.8
Pros: Staff was great and car was what I asked for - both clean and comfortable.
Cons: The add on for tolls was extreme and ridiculous - there has to be a better way.
review from
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3.6
Pros: Nothing
Cons: Please refund my money
review from
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7.2
Pros: New car
Cons: Wait time getting my car
review from
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5.2
Cons: car AC was broken, i complained about it but nothing happened
review from
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6.8
Pros: The car was very clean. Staff at dropoff was very helpful and friendly.
Cons: Only one staff member available at pickup, so wait was long. Drop off area wasn't clearly marked, signs should have directed the advantage rentals to use the upcoming ramp. The first turnoff looked like it was the only place to go. The car itself was a very cheap model for the money I spent.
review from
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2.0
Don't rent from them!
Cons: They lied to me to get me to buy the 12.99 ezpass transponder. Then I told them THREE TIMES do not charge me for a one way drop off (which is when you drop off the car at a different pick up), and then they STILL charged me $260 for a one way drop off fee when I dropped off the car at the same location. I WANT MY MONEY BACK AND REFUND.
review from
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5.2
Unreasonable fees
Cons: Extremely high toll usage fees, $13 a day plus additional taxes and fees, added to an extra $17 per day! I couldn’t find any gas stations in the vicinity of the airport and could not fill up tank (brought it in around 3/4 full) and was charged $57 to refuel. I have never paid this much for a car rental before - $643 for 9 days or $70 a day!
review from
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4.4
Cons: Took 40 minutes to get my car. Staff & managers were in chaos.
review from
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2.0
Staff was slow, not helpful and were understaffed.
Pros: Nothing
Cons: Everything
review from
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Where can I find Advantage hire cars in Houston?
Top tips for renting a car from Advantage in Houston
- 25% of our users found a car hire from Advantage in Houston for $64 or less
- Standard car hires from Advantage in Houston are around 53% cheaper than other car types, on average