Book Hertz hire cars in Houston

Reviews for Hertz in Houston

Recent reviews

Traveller rating

Wonderful

87

Very Good

36

Good

17

Okay

22

Fair

14

Mediocre

0

Poor

128

Find reviews that mention:

car was cleanpick up and drop

pick up the carcustomer service

car availablegreat experience

rented a carnever rent

friendly staffcredit card

wrong locationcar was dirty

location was closed

2.0

wrong locationReviewed 26 Jan 2023

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10.0

The rental facility has the most outstanding staff. Natasha and Danielle were an absolute pleasure to meet and do business with. I will unhesitatingly recommend this branch to everyone. It was a challenging time for I was taking my husband's ashes home. Natasha and Danielle were compassionate , supportive and efficient. I felt very " looked after".Reviewed 24 Jan 2023

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8.0

SMOOTH TRANSACTION. THE PITCH OF ONLY HAVING TESLA'S VEHICLES AVAILABLE.Reviewed 18 Dec 2022

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2.0

After a long flight and a 40 minute line the representative said my car wouldn't be ready 2 hours. I was in town to see a sick friend with cancer the guy was no help. I was forced to upgrade my car and ended up paying twice what I was going to had the car I reserves was ready.Reviewed 6 Dec 2022

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2.0

The customer service at the Houston Galleria - Westin location was terrible. Do not recommend.Reviewed 21 Nov 2022

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2.0

I was charged a hidden fee of almost 2 thousand dollars which wasn't in the contract I signed. I am claiming this as a fraud with my credit card company because it violates the contractReviewed 15 Nov 2022

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2.0

i was charged extra for no reason and no one can help me figure this out.Reviewed 14 Oct 2022

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4.0

Cheap car, quite expensive to rent.Reviewed 11 Oct 2022

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2.0

Worst customer service on earth!!! They called me a dumb Mexican. I’m not even Mexican too.Reviewed 18 Sep 2022

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10.0

Danielle was so helpful and provided amazing customer service! Great location!Reviewed 18 Sep 2022

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2.0

We waited 45 minutes for a car. The one they finally gave us was on a hold for something so we had to turn around and wait for another carReviewed 14 Sep 2022

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2.0

I went to pick up my car and they had none available for me, I checked back the next 3 days and still no vehicles for me to rent. Hertz finally called on the 5th day after my rental and said that they had an SUV. They said that the had 4 cars that had balled tires and they were not given the ok to have them approved to fix. They had two other cars that were available originally when I went to their location, but they would not allow me to have them just in case someone would rent them for more money. Both cars were still on the lot when I passed by the next few days as a friend had to take me to work. I travel all the time for work and have never received this LACK OF SERVICE in 31 years in the Oil & Gas industry. Do not risk being stranded by putting your faith in this company! Hertz has lost me as a customer forever!Reviewed 14 Sep 2022

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• What is the most popular car hire from Hertz in Houston?

  Mini (Chrysler Pacifica or similar) is the most frequently booked car hire type from Hertz in Houston.

• How many car hire locations does Hertz have in Houston?

  Hertz has 29 hire locations in Houston. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: George Bush Intcntl airport (IAH)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from George Bush Intcntl airport (IAH)?

  Yes