
Pros
Cons
Recent reviews
Traveller rating
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6.4
Pros: La calidad del vehículo alquilado y la rapidez en la devolucion
Cons: Había reservado un vehículo y al momento de recogerlo me iban a entregar otro diferente de menor especificación y esto no es honesto.
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4.0
Pros: needed to wait for a car almost 2 hours
Cons: could have the car at the airport instead of made us go over 20minutes away and wait almost 2 hours terrible
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6.8
Pros: The car was great, the staff very helpful and considerate. Drop off was easy.
Cons: We thought the pick up was scheduled at the airport but it was a 25 minute Uber ride to the correct rental location. The confirmation just stated Fort Meyers Airport with an address, we had no idea the address of the pick up spot was not by the airport. The staff at the pick up spot helped us with a closer address for drop off which was only a 10 minute Uber ride. It would be nice to have a way of knowing ahead of time that it was not the onsite location.
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3.6
Cons: Arrived 30 min early and no cars available. A lot of people at location and we’re way over sold. The car I received 5 hours later was not cleaned. The transmission made a terrible noise when driving over 35 mph.
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6.0
Pros: Wasting two hours and being unable to pick up my “reservation “ until the next day
Cons: Getting a car when I was promised a car
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2.0
Cons: No freaking cars available? Really?
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6.0
Pros: Car was clean
Cons: Had to wait 2 plus hours to get a vehicle I had reserved . Did not receive a call that the location did not have any vehicles on hand . I decided to wait at the location for a vehicle to come . Customers came in and were in the same position as myself, most if not all of them did not receive a call.
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7.6
Pros: The staff were all very friendly and helpful. Drop off at SRQ was very easy.
Cons: The original office was closed and Enterprise did not have my phone# to let me know. Fortunately the nearest Enterprise location turned out to be where they were expecting us. Unfortunately, after driving the car for a couple of days we discovered that the dash was full of ants. We took it to Sarasota airport to trade in, and they were overwhelmed with Christmas travelers, so we ended up with a very comfortable pickup truck..
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4.8
Cons: charges mis-applied. Had a priceline booking and it was ignored
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5.6
Pros: Car was fine
Cons: When I did my search I wanted to pickup the car at RSW but after waiting in line for 40 minutes I was told I had to pickup the car at a different Enterprise location which was 8 miles away from the airport. On the reservation it only gave an address for picking up the car which I assumed was the address at RSW. So I ended up having to take an Uber there and then back to the airport when I returned the car which cost me an extra $55. I had asked Enterprise if they could give me a ride as they always advertise they can pick you up or drop you off but they said they are not doing that because of COVID. It was very frustrating and made me late to a meeting I had scheduled.
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10.0
Pros: The staff was awesome in both pickup and drop off. It was super easy, and I absolutely loved driving my bright blue Hyundai Kona!
Cons: Not a thing. It was excellent!
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10.0
Cons: Not a thing, it was a great value and great service
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