
Pros
Cons
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: easy and economical
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4.4
Pros: I liked the price of renting.
Cons: Gas tank wasn't full. When I dropped car off the employees were inattentive and awkward. When I picked the car up, the gentleman assisting me said, "I think it's that car, but just walk around until you find it." It wasn't that car...and I proceeded to walk around for 10 mins. Dirty car.
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2.0
Cons: Shuttle never came 20 minutes before they closed. Never got the Payless car. Rented from Avis instead.
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10.0
Pros: ARRIVED LATE IN THE EVENING AND, AS NO ECONOMY CARS WERE AVAILABLE, UPGRADED ME TO SUV. NICE. EXCELLENT, FRIENDLY CUSTOMER SERVICE AT NATIONAL CAR RENTAL AT RSW TOO.
Cons: all good
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9.2
Pros: The people were very good from drivers to desk people.
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10.0
Pros: Very good service and helpful!!
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6.0
Hours of shuttle not convenient
Pros: Efficient, courteous service
Cons: Difficult to change reservation to add an additional day. Also the shuttle to the airport did not start running until 7am and we had a 6am flight. Not good.
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10.0
Pros: The prices! and great customer service!
Cons: Nothing
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2.0
Cons: Return location was very difficult to find. Lack of signs regarding drop-off location. Car was dirty when picked up. Staff at drop-off location didn't care about the lack of signs.
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10.0
Great experience
Pros: Ease of dealing with everyone
Cons: Nothing to dislike
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8.0
Pros: Windows were very dirty, interior was ok.
Cons: Dirty windows
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2.0
Closed early. Left me high and dry.
Pros: Nothing.
Cons: I called the night before my pick up to tell them my flight wouldn't be landing until 10:30pm. They said they close at 11pm but would send out the last shuttle at 10:45pm. They suggested I call as soon as my plane landed. I did this at 10:30pm on the dot. No answer. I called and called and ran to the pick up area and was there by 10:40pm. Still no answer and no shuttle ever showed up. We had to Uber for $40. Called the next morning to see if we could pick up the car then, but they said our reservation was void after closing time the night before. I explained what happened and asked that they honor the reservation I had previously, but they said they could only make me a new reservation which would have cost $280. My previous reservation price was $69. We ended up walking into an Avis by our condo and got great service and a rental for $80. Payless is a terrible company with terrible customer service. I will NEVER rent from them again, and will make sure to let everyone I know about this experience.
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10.0
Pros: easy and economical
review from -
10.0
Pros: ARRIVED LATE IN THE EVENING AND, AS NO ECONOMY CARS WERE AVAILABLE, UPGRADED ME TO SUV. NICE. EXCELLENT, FRIENDLY CUSTOMER SERVICE AT NATIONAL CAR RENTAL AT RSW TOO.
Cons: all good
review from -
9.2
Pros: The people were very good from drivers to desk people.
review from -
10.0
Pros: Very good service and helpful!!
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10.0
Pros: The prices! and great customer service!
Cons: Nothing
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10.0
Great experience
Pros: Ease of dealing with everyone
Cons: Nothing to dislike
review from
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4.4
Pros: I liked the price of renting.
Cons: Gas tank wasn't full. When I dropped car off the employees were inattentive and awkward. When I picked the car up, the gentleman assisting me said, "I think it's that car, but just walk around until you find it." It wasn't that car...and I proceeded to walk around for 10 mins. Dirty car.
review from -
2.0
Cons: Shuttle never came 20 minutes before they closed. Never got the Payless car. Rented from Avis instead.
review from -
6.0
Hours of shuttle not convenient
Pros: Efficient, courteous service
Cons: Difficult to change reservation to add an additional day. Also the shuttle to the airport did not start running until 7am and we had a 6am flight. Not good.
review from -
2.0
Cons: Return location was very difficult to find. Lack of signs regarding drop-off location. Car was dirty when picked up. Staff at drop-off location didn't care about the lack of signs.
review from -
2.0
Closed early. Left me high and dry.
Pros: Nothing.
Cons: I called the night before my pick up to tell them my flight wouldn't be landing until 10:30pm. They said they close at 11pm but would send out the last shuttle at 10:45pm. They suggested I call as soon as my plane landed. I did this at 10:30pm on the dot. No answer. I called and called and ran to the pick up area and was there by 10:40pm. Still no answer and no shuttle ever showed up. We had to Uber for $40. Called the next morning to see if we could pick up the car then, but they said our reservation was void after closing time the night before. I explained what happened and asked that they honor the reservation I had previously, but they said they could only make me a new reservation which would have cost $280. My previous reservation price was $69. We ended up walking into an Avis by our condo and got great service and a rental for $80. Payless is a terrible company with terrible customer service. I will NEVER rent from them again, and will make sure to let everyone I know about this experience.
review from
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Where can I find Payless hire cars in Fort Myers?
Address
9961 Interstate Commerce DriveHours
Monday | 07:00 - 23:00 |
Tuesday | 07:00 - 23:00 |
Wednesday | 07:00 - 23:00 |
Thursday | 07:00 - 23:00 |
Friday | 07:00 - 23:00 |
Saturday | 07:00 - 23:00 |
Sunday | 07:00 - 23:00 |
Phone
+1 239 980 1813FAQs about renting a car from Payless in Fort Myers
How many car hire locations does Payless have in Fort Myers?
Payless has 2 car hire locations in Fort Myers. Take a look at our Payless hire location map to find the best car hires near you.
Does Payless have a car hire location at the airport: SW Florida Intl airport (RSW)?
Yes
Does Payless offer shuttle or airport pick-up services from SW Florida Intl airport (RSW)?
No (according to our data)