Guest reviews
Overall rating
9.2
Excellent
Based on 15 reviews
Cleanliness
9.3
Comfort
9.3
Pick-up/Drop-off
9.3
Value for money
9.0
Pros
"staff was friendly and helpful."
(in 288 reviews)
"pickup and drop-off were very easy."
(in 235 reviews)
"Customer service was excellent in helping"
(in 62 reviews)
Cons
"No cars available despite confirmation."
(in 42 reviews)
"It was a bad experience"
(in 36 reviews)
"I didn’t even get the car!"
(in 248 reviews)
Recent reviews
Traveller rating
8
0
0
0
1
Find reviews that mention:
customer service
credit card
car was clean
car available
quick and easy
great car
great experience
easy drop
staff was helpful
mandatory insurance
great service
great price
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10.0
Pros: Check in staff kindly comped the extra driver since the credit card was in my name, but my husband is the better driver.
Cons: There were a few buff marks on the car I wanted to point out/document, but no one was doing that or had me sign off saying the car was in good shape. Was unsure as I left the garage
review from
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10.0
Pros: Easy in and out
Cons: All good
review from
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2.0
Does not apply
Pros: We couldn't get to Fort Meyers because of not being able to rent a car in Key West.
review from
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10.0
Pros: Smooth and simple operation. Staff was pleasant and helpful. Best part was the brand new minivan!
review from
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10.0
Thanks for saving me money!
Pros: When I dropped the car off I didn't realize that I had selected prepaid fuel service. The attendant at drop off noted this when he saw I had filled the tank on my own. He took off the charge immediately. Thanks for noticing and making it so easy on my when I was in a rush to catch my plane!
review from
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9.2
Quick turn around
Pros: Drop off took less then 2 minutes, very efficient process.
review from
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10.0
No issues with drop off at all.
Pros: quick
Cons: Again the huge upcharge to drop at local agency vs airport less than 15 miles away
review from
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10.0
Great rental experience
Pros: Customer service was awsome and the people all around
review from
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10.0
Pros: Staff was very friendly and helpful
review from
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