
Pros
Cons
Recent reviews
Traveller rating
-
2.0
Pros: Deeply Disappointed in their Business Integrity.
Cons: Scammed by fine print, (but all legal) no mediation, no extenuating circumstances, black and white, trapped, no refund and no future use of deposit funds....you sign, you pay...their way to earn money rather than based on them doing a good job so customers will come back. No moral character.
review from -
9.6
Cons: Rent from Dollar...check out vehicle at Hertz...find vehicle in Hertz car lot...return the vehicle to Hertz. When turned in vehicle, I received nothing but a promise to deliver receipt via email...would be nice to get something stated I returned vehicle, undamaged, and with full tank of gas.
review from -
9.6
Pros: Friendly staff
review from -
10.0
Cons: Very smooth process throughout...highly recommend!
review from -
4.4
Cons: Shorter time for pick up. Two hours wait is way too long to get a car.
review from -
6.4
Pros: It was a comfortable car that met our needs.
Cons: There were hidden fees, and some of the search terms, such as no-fee cancellation did not translate from search to booking. I actually couldn't cancel the reservation, and would have had to pay more to change it.
review from -
6.0
Pros: Drop off was quick and easy
Cons: Had ordered car for 2PM knowing we were getting in at 2:45PM expecting to pick up and go. But still waited for 30 minutes after going to Dollar Counter and find out I needed to go to the Hertz counter to pick up my unit. After getting to counter thought they would hand me keys and I would be on my way, however after I was done with the counter they told me it would be a few minutes while they prepared the unit, which turned into a 30 minute wait which I was trying to avoid because we were traveling with my 80 year old father-in-law.
review from -
8.0
Cons: Car selection is bad. Do not expect to get what you reserved.
review from -
7.2
Pros: Car rode well and drop off was easy. Good value for money.
Cons: Car must have been treated for cigarette smoke before we picked it up and smell got progressively worse over course of rental. Lysol did not touch smell. Interior of car (backseats) were dirty. I called to notify them (to assure no charges) and they said I had to tell the agent at drop off (they could not attach complaint to reservation). At drop off was smooth and easy and complaint was registered.
review from -
7.2
Pros: drop off was easy
Cons: Did not have the vehicle I had ordered and did not have the room I needed. Took 4 phone calls to the managers direct line over 4 days before a call was returned
review from -
6.4
Cons: A line of 30 people. Two workers. Took over an hr. Way to long not enough help.
review from -
10.0
Pros: Very smooth - in & out very quickly. Definitely rent from Dollar again.
review from
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