Guest reviews
Overall rating
7.3
Good
Based on 6,540 reviews
Cleanliness
8.2
Comfort
7.8
Pick-up/Drop-off
7.6
Value for money
7.9
Pros
"Overall a very good experience"
(in 464 reviews)
"ease of returning the car."
(in 4041 reviews)
"Car was clean and attractive."
(in 4674 reviews)
Cons
"Hidden charges, terrible customer service"
(in 331 reviews)
"Didn't get car I reserved."
(in 2431 reviews)
"Long wait to pick up car"
(in 116 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
credit card
pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
drop the car
great price
great experience
friendly staff
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6.8
Pros: No one was at the drop off location and how to drop off the car was confusing.
Cons: The line to pickup a car was long and slow. No one was at the drop off to confirm that everything was OK (good to go) so that the $200 deposit would be refunded or credited back to my credit card account.
review from
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10.0
Pros: Though hard to find, the pick-up and the drop-off went very well.
Cons: Getting transport from the drop-off in LAX to our hotel was difficult.
review from
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9.2
Cons: Directions on where to find the car were not good & that cost me some time when I was pretty tired.
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10.0
super easy, great value
Pros: price
review from
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6.4
good staff
Pros: polite and effecient staff
Cons: Drop off took too long Airport shuttle took so very long that we missed the flight.
review from
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10.0
The car was great, very comfortable & affordable price
Pros: Nice customer service very helpful.
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5.6
Cons: The service was terrible. We checked in to get the car and that was smooth, but when that ended he told us to go sit down and wait for the car. Well, they have a terrible system in place, and we waited 45 minutes for the car. People who had gotten there after us, received their cars first. When I asked what was going on, they explained they were waiting for the mid grade size. Finally a girl saw how frustrated was, and had her boss upgrade us to a Hyundai Elantra. They really need to work on their system for getting cars to customers.
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10.0
Great service and price
Pros: Rep at the rental place was excellent she was nice and knew how to get people in and out quick. I will come again in the future thx.
Cons: N/a
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10.0
Pros: Top ! Even upgraded, brand new car, nothing to say!
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10.0
A Free Upgrade
Pros: Very friendly rep, gave me a free upgrade and the car was awesome!!
review from
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7.6
Cons: They had no cars and we had to wait for an hour even though we had a reservation.
review from
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10.0
No lost and found information
Pros: I left a suit jacket in the rental car and it took 3 calls to finally found someone that knows what’s going .
review from
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10.0
Pros: Though hard to find, the pick-up and the drop-off went very well.
Cons: Getting transport from the drop-off in LAX to our hotel was difficult.
review from
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9.2
Cons: Directions on where to find the car were not good & that cost me some time when I was pretty tired.
review from
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10.0
super easy, great value
Pros: price
review from
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10.0
The car was great, very comfortable & affordable price
Pros: Nice customer service very helpful.
review from
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10.0
Great service and price
Pros: Rep at the rental place was excellent she was nice and knew how to get people in and out quick. I will come again in the future thx.
Cons: N/a
review from
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10.0
Pros: Top ! Even upgraded, brand new car, nothing to say!
review from
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10.0
A Free Upgrade
Pros: Very friendly rep, gave me a free upgrade and the car was awesome!!
review from
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10.0
No lost and found information
Pros: I left a suit jacket in the rental car and it took 3 calls to finally found someone that knows what’s going .
review from
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6.8
Pros: No one was at the drop off location and how to drop off the car was confusing.
Cons: The line to pickup a car was long and slow. No one was at the drop off to confirm that everything was OK (good to go) so that the $200 deposit would be refunded or credited back to my credit card account.
review from
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7.6
Cons: They had no cars and we had to wait for an hour even though we had a reservation.
review from
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6.4
good staff
Pros: polite and effecient staff
Cons: Drop off took too long Airport shuttle took so very long that we missed the flight.
review from
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5.6
Cons: The service was terrible. We checked in to get the car and that was smooth, but when that ended he told us to go sit down and wait for the car. Well, they have a terrible system in place, and we waited 45 minutes for the car. People who had gotten there after us, received their cars first. When I asked what was going on, they explained they were waiting for the mid grade size. Finally a girl saw how frustrated was, and had her boss upgrade us to a Hyundai Elantra. They really need to work on their system for getting cars to customers.
review from
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Where can I find Dollar hire cars in Sacramento?
6327 Aviation Drive, Dollar car rentals
Address
6327 Aviation DrivePhone
+1 866 434 2226FAQs about hiring a car from Dollar in Sacramento
What is the most popular car hire from Dollar in Sacramento?
Economy (Ford Fiesta or similar) is the most frequently booked car hire type from Dollar in Sacramento.
How many car hire locations does Dollar have in Sacramento?
Dollar has 1 car hire location in Sacramento. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: San Francisco Airport (SFO)?
Yes
Does Dollar offer shuttle or airport pick-up services from San Francisco Airport (SFO)?
Yes