Cons: I brought the car back 4 hours early. I thought I would get some sort of adjustment on the price. I was told if only happens if you bring it back 24 hours or earlier back. That sucks. Not sure if I will use you again.
Pros: Drop off was easy and fast.
Cons: Pick up I had to wait over 45 minutes to get the car.
Cons: No one was there are the desk. I waited for over an hour and had to get an Uber.
Cons: Second time I waited and hour and a half for a car!!! No customer service, the agent helping me offered no explanation and told me he has nothing to do with it. I said so its my problem? And he stared at me!!! I will never use THRIFTY again. Terrible customer service. The agent offered no help or explanation. I was late yet again. They rented me a car that was not there. What is the point of a reservation.
775 742 7203
Pros: The Car was fine.
Cons: Second time and last I will use Thrifty or possibly Kayak for a rental car. This is the second time I have made a reservation and put money down to reserve a car. I showed up on both occasions and had to wait an hour and a half for my car because their were no cars available!!! When I asked why, I was told by the agent it wasn't under his control. Nothing I can do about it!!!!! What fine customer service!!!!!! Once was ok but Twice!!!! I was late again for where I needed to be. I will not use THRIFTY again. I will hopefully be asked by Thrifty my experience as well so I can give them my thoughts. Very poor form to rent a car that is not there. I look at it as false representation. Feel free to call me, but I know you won't. Allan Renwick 775 742 7203
Pros: It was close to the counter. The car that is.
Cons: Reserved a car. Was told people that reserved a car at an earlier date, even though we’re not there, will be taken care of first. Tried to upcharge me for a larger car on the lot I said no. Then they gave me the car they had there for the same price finally. No customer courtesy at all, but I guess that is the world we live in now. I won’t be back to thrifty, or any hertz affiliates for that matter.
Cons: Car had residual cigarette odor that was worse whenever the car was parked in the sun.
Pros: Staff was friendly and drop off was easy.
Cons: It cost more to rent the care for 3 days than to fly there and the car had a very foul odor.
Pros: car was fine
Cons: Charged $54 for gas nearly a month after I returned it even though I returned the car full of gas. Can't get Thrifty on the phone after waiting on hold for 30 minutes to try to clear it up with them. Disputing through my CC and never doing business with Thrifty again.
Pros: Toyota Corolla was awesome for the money.
Cons: Would have liked better advice about the toll roads in California.
Pros: Staff was family. A bit confusing where the pick up process was located. Easy drop off.
Cons: Clearer instructions as to where the pick up processing takes place.
Cons: Only one employee at the desk on a Wednesday afternoon. That one employee was responsible to check in folks at Hertz, Thrifty and Dollar. It took way way way way too long. Not the employee’s fault rather the managements. They could do better.
Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Thrifty in Sacramento.
Thrifty has 1 car hire location in Sacramento. Take a look at our Thrifty hire location map to find the best car hires near you.