Find reviews that mention:
2.0
Terrible. They canceled my reservation and left me on the street because so was 1 min late past closing. Phone customer service was zero help. I never got a car.Reviewed 1 Jun 2023
review from![kayak]()
10.0
I always have a good experience when I rent with hertzReviewed 1 Jun 2023
review from![kayak]()
2.0
The price offered through Kayak was great. The staff at the Hertz location when we picked up was awful. They were very slow and had zero concern for helping anyone quickly. They also said our only option was a fully electric vehicle. We had to argue with the front office person to get to a manager to get to a gas vehicle. It was a terrible experience. The drop off was fine.Reviewed 16 May 2023
review from![kayak]()
4.0
The email i got said to go to the off-shuttle side of the terminal to get the shuttle to the car rental agency at Sacramento airport. I needed to go to the on-shuttle side.Reviewed 3 May 2023
review from![kayak]()
10.0
The clerk, Jackie, was fantastic. Very helpful.Reviewed 26 Apr 2023
review from![kayak]()
2.0
Hertz did not have an intermediate SUV. Hertz tried to give me an (SMALL) Electric Vehicle which was several classes below my rental reservation and wanted to charge me the same as the InterMediate Vehicle Rate! E Vehicle had no Cord to Charga and I was being advised to go to a charging station. Since I was headed 400 miles one way and into a Remote area... DOES NOT WORK! No Mediatio... Take it or leave it attitude. SUCKED! Very Disgusting.Reviewed 4 Apr 2023
review from![kayak]()
2.0
Upon check in, no vehicles were available. Had to take a truck that had just pulled in as a return. The truck had an overwhelming smell of cigarettes and marijuana which personnel said they would clean so had to wait an extra hour for the vehicle. Not sure what type of "cleaning" was conducted to take the smell out but whatever it was, did not work. Probably had contact high each time I got in the vehicle and clothes were penetrated with the awful stench. Sprayed 4 bottles of Lysol and Febreeze which didn't work.Reviewed 19 Mar 2023
review from![kayak]()
10.0
Call was cleaned and ready to go. Nice customer service.Reviewed 18 Mar 2023
review from![kayak]()
2.0
never got the car. 5 hour waitReviewed 28 Dec 2022
review from![kayak]()
10.0
Car was ready, the center was open late and everyone was friendly and professional. Thank you Hertz!Reviewed 3 Nov 2022
review from![kayak]()
6.0
Key fob battery died and there was no way to lock the doors. Hertz drop at LAX was a bit chaotic. Hertz pickup at SMF was very good.Reviewed 22 Oct 2022
review from![kayak]()
2.0
It was dirty, the check engine light came on while i was driving, it was awful. NEVER using Hertz again.Reviewed 12 Oct 2022
review from![kayak]()