Guest reviews
Overall rating
7.3
Good
Based on 6,416 reviews
Cleanliness
7.8
Comfort
7.8
Pickup/dropoff
7.2
Value for money
7.2
Pros
"Overall a very good experience"
(in 464 reviews)
"ease of returning the car."
(in 4041 reviews)
"Car was clean and attractive."
(in 4674 reviews)
Cons
"Hidden charges, terrible customer service"
(in 331 reviews)
"Didn't get car I reserved."
(in 2431 reviews)
"Long wait to pick up car"
(in 116 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
car was clean
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pick up and drop
great car
car i reserved
car was great
car available
picked up the car
great value
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great price
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friendly staff
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4.8
Pros: The staff at the pick up desk was rude and not helpful at all. She tried to force us to buy additional insurance and also tried to change the type of a vechile from what we reserved.
Cons: Pick up staff’s overall attitude.
review from
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8.8
Cons: Cost more than competition
review from
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4.0
What rental?
Pros: Not much at all.
Cons: We waited in line for 20 minutes only to be told they had no car for us. They walked us down to Hertz where we waited another 30 minutes in line only to be told we had to wait for a car. We waited 45 minutes. We ended up arriving to our destination over an hour late and missing an important dinner. The car itself was fine, but we will never rent from dollar again - when you add in the list time and missed dinner with colleagues, this was a very expensive rental and one we don’t want to repeat. There was no apology and no explanation - they oversold and did nothing.
review from
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5.6
Normal
Pros: The car was great and the service was great. Would recommend
Cons: Wanted a compact car but was unable to get what I wanted . So I had to pay more
review from
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6.8
Great desk staff. Car not checked over properly.
Pros: Friendly professional desk staff.
Cons: The car has a slow leak in the right front tire. I wish I'd paid better attention to ensure the care had cruise control. Leaving the parkade on foot involves a trip through a nasty old stairwell and corridor where I thought I might get stabbed. The frost scraper was badly chipped and mostly useless. If pickup/dropoff was an option, I wasn't made aware of it.
review from
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7.6
Cons: Car was not vacuumed - possibly because I picked it up a few hours early
review from
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4.8
Cons: You offer insurance that is not accessible to my country. And it took me few phone calls, email, with several company to figure it out. Lot of time and energy wast.
review from
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4.0
chance some people..
Cons: the person who has at the airports are great ... this woman behaved like a real fool and believing we do not know what she says. the worst of all is that it is not canenciada. I'm American. us. and his attitude of knowing everything makes every tourist feel bad. change it because we rent cars and the other will be in another company. It's very disgusting. I was getting the car out of the car.
review from
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10.0
Got a Volvo upgrade
Pros: Neat car would recommend upgrading
review from
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5.6
Pros: Easy to get to from the terminal
Cons: Exterior was not clean. Brakes needed to be looked at.
review from
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10.0
A really fantastic experience.
Pros: From pick up to drop off, it was great customer service. I arrived at almost midnight and the check in service was delightful. I was treated to an effortless, sweet smile to not only me but all of his colleagues, despite the hour, a brand new car and a free upgrade. Drop off was so easy. While I was unpacking the car the attendant checked the vehicle and provided me with a final receipt. It was amazing value. I'd definitely choose Dollar again.
review from
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6.0
Pros: We rented the car in downtown and wanted to return in the airport, the rep added extra $50 into our bill. But before the trip, when I called their office, another rep told me that it was about 10 or 15 dollars extra.
Cons: The Toyota Cololla we rented was 38,000 miles already, and it was not clean at all. There were stains in the back seats, many light scratches outside the car and we felt itchy all the way on our seats. Basically, they just took the car from someone who just returned the car to lease to you.
review from
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8.8
Cons: Cost more than competition
review from
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10.0
Got a Volvo upgrade
Pros: Neat car would recommend upgrading
review from
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10.0
A really fantastic experience.
Pros: From pick up to drop off, it was great customer service. I arrived at almost midnight and the check in service was delightful. I was treated to an effortless, sweet smile to not only me but all of his colleagues, despite the hour, a brand new car and a free upgrade. Drop off was so easy. While I was unpacking the car the attendant checked the vehicle and provided me with a final receipt. It was amazing value. I'd definitely choose Dollar again.
review from
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6.8
Great desk staff. Car not checked over properly.
Pros: Friendly professional desk staff.
Cons: The car has a slow leak in the right front tire. I wish I'd paid better attention to ensure the care had cruise control. Leaving the parkade on foot involves a trip through a nasty old stairwell and corridor where I thought I might get stabbed. The frost scraper was badly chipped and mostly useless. If pickup/dropoff was an option, I wasn't made aware of it.
review from
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7.6
Cons: Car was not vacuumed - possibly because I picked it up a few hours early
review from
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4.8
Pros: The staff at the pick up desk was rude and not helpful at all. She tried to force us to buy additional insurance and also tried to change the type of a vechile from what we reserved.
Cons: Pick up staff’s overall attitude.
review from
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4.0
What rental?
Pros: Not much at all.
Cons: We waited in line for 20 minutes only to be told they had no car for us. They walked us down to Hertz where we waited another 30 minutes in line only to be told we had to wait for a car. We waited 45 minutes. We ended up arriving to our destination over an hour late and missing an important dinner. The car itself was fine, but we will never rent from dollar again - when you add in the list time and missed dinner with colleagues, this was a very expensive rental and one we don’t want to repeat. There was no apology and no explanation - they oversold and did nothing.
review from
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5.6
Normal
Pros: The car was great and the service was great. Would recommend
Cons: Wanted a compact car but was unable to get what I wanted . So I had to pay more
review from
-
4.8
Cons: You offer insurance that is not accessible to my country. And it took me few phone calls, email, with several company to figure it out. Lot of time and energy wast.
review from
-
4.0
chance some people..
Cons: the person who has at the airports are great ... this woman behaved like a real fool and believing we do not know what she says. the worst of all is that it is not canenciada. I'm American. us. and his attitude of knowing everything makes every tourist feel bad. change it because we rent cars and the other will be in another company. It's very disgusting. I was getting the car out of the car.
review from
-
5.6
Pros: Easy to get to from the terminal
Cons: Exterior was not clean. Brakes needed to be looked at.
review from
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6.0
Pros: We rented the car in downtown and wanted to return in the airport, the rep added extra $50 into our bill. But before the trip, when I called their office, another rep told me that it was about 10 or 15 dollars extra.
Cons: The Toyota Cololla we rented was 38,000 miles already, and it was not clean at all. There were stains in the back seats, many light scratches outside the car and we felt itchy all the way on our seats. Basically, they just took the car from someone who just returned the car to lease to you.
review from
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Where can I find Dollar hire cars in Calgary?
2000 Airport Road Ne, Dollar car rentals
Address
2000 Airport Road NePhone
+1 403 221 1806Top tips for hiring a car from Dollar in Calgary
- Economy car hires from Dollar in Calgary are around 54% cheaper than other car types, on average
FAQs about hiring a car from Dollar in Calgary
What is the most popular car hire from Dollar in Calgary?
Mini (Dodge Grand Caravan or similar) is the most frequently booked car hire type from Dollar in Calgary.
How many car hire locations does Dollar have in Calgary?
Dollar has 4 car hire locations in Calgary. Take a look at our Dollar hire location map to find the best car hires near you.
Does Dollar have a car hire location at the airport: Calgary Airport (YYC)?
Yes
Does Dollar offer shuttle or airport pick-up services from Calgary Airport (YYC)?
Yes