Find reviews that mention:
10.0
The check in experience was faster and more pleasant than past experiences with Alamo. The car was ready and in very good condition. There were no problems with the vehicle. The turn in at the end was smooth and quick.Reviewed 4 Feb 2023
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10.0
All goodReviewed 29 Nov 2022
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8.0
Quick and easy drop Off and pick upReviewed 13 Nov 2022
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10.0
Everything ok! 👌Reviewed 12 Oct 2022
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8.0
Car was available when we arrived. All employees were friendly and accommodating. Being at the airport was an added plus as well as the longer hours, which would not have happened if we had gone with an offsite vendor.Reviewed 11 Oct 2022
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10.0
Picking up and returning the rental was smooth and easy.Reviewed 1 Oct 2022
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6.0
Vehicle pick up at YYC is inconvenient - after checking in at the counter, you wait for an Alamo/Enterprise employee to "take" you to your car. We had to wait nearly 1/2 hour. Not helpful in keeping a schedule!Reviewed 21 Sep 2022
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4.0
Safety issues with the vehicle: 1) bad shaking inside the vehicle, can be felt through steering wheel & over back/front wheels when car is going downhill & brakes applied @ >60kph. Doesn’t happen at lower speeds going downhill. 2) steering: very loud humming in front when wheels are turning. Possible power steering pump failureReviewed 14 Sep 2022
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8.0
Friendly and helpful. Prices were terrible.Reviewed 3 Aug 2022
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10.0
Except for a long walk from Baggage Claim to all of the rental car agencies (at Calgary Airport), the entire process was easy and fast. My VW Jetta was a workhorse in the Canadian Rockies.Reviewed 1 Aug 2022
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10.0
Asked counter if the rental was right sized for my family. He looked over. Shook his head and got me into an appropriate vehicle without serious uplift in price. Midsized SUV is a broad stroke. Was very happy with the service received.Reviewed 19 Jul 2022
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10.0
Your manager Warren was outstanding to work with and was extremely helpful. We enjoyed meeting him. The brakes on the Grand Caravan were a concern in that apparently previous drivers had overheated the brakes and it appeared that the rotors were warped. We had noticed some vibration in the steering wheel when braking soon after we got the vehicle. Near the end of our trip we experienced increased vibration especially if heavy braking was necessary. We were quite concerned about our safety since we were traveling with several of our grandchildren. I spoke to a mechanic in Jasper in detail about what we were experiencing and he confirmed we would be ok to drive back to Calgary, but the rotors need to be checked. We were able to return to Calgary without incident and I took special care to not follow closely and maintain lower speed with downshifting and using the brakes as sparingly as possible.Reviewed 16 Jul 2022
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