Book Thrifty hire cars in Calgary

Reviews for Thrifty in Calgary

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car was cleanpick up and drop

car availablegreat price

get the carcredit card

friendly staffnever rent

customer service

10.0

Pros:Everything experienced was great. From pickup and drop-off. Frank was made my experience seamless as he has in the past on previous rentals.Cons:Nothing at all!Reviewed 3 Jan 2021

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10.0

Pros:Carlos was amazing. So helpful and professional. Thank you!!Reviewed 24 Aug 2020

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2.0

Cons:I rented a car through kayak only to be told by the vendor on arrival that they were sold out and the online merchant who sold the deal to me neglected to give them any contact so that they could let me know. This was discovered after my ride left leaving me stranded on an unfamiliar road in an unfamiliar city in the cold at 5 PM when essentially everything was shutting down and derailing my plans completely. It looks like you over sold and now are pawning me off on the third party (carrentals.com) for resolution “in a few days.” The reservation was paid in advance for a rental that KAYAK was claiming to guarantee and failed to deliver. On your own website you write “we work hard as the world’s leading travel search engine to get our users the information they need so they can plan trips the way they want, confidently.” In big bold letters no less! What a crock, this was my first experience booking through you and I’ll be sure to tell everyone I know about my experience with KAYAK. Finally I request again you either secure a car so I may complete my delayed travel or refund what I paid. Thank you.Reviewed 25 Feb 2021

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4.8

No help from airport rental deskPros:Vehicle was good for our needs, but was not clean.Cons:Upon arrival at the airport rental desk we were told our rental cars were at two different locations in Calgary. We asked how we were supposed to get there and we're told "I don't know" (and apparently didn't care). Ended up renting two shuttles to move a total of eight people and luggage to the different locations where, in all honesty, staff was much better at customer service. Paid extra money for drop off at the airport rather than going through the hassle of getting transportation to the airport from the original pick up location. Be sure your pick up location is where you want it to be! Two mini vans were rented and were adequate.Reviewed 16 Sep 2017

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10.0

Excellent customer service at an excellent price!Pros:All of the employees at both pick up and drop off were incredibly friendly and helpful. We got a great car at an even better price. I would definitely recommend Thrifty car to anyone and would book with them again!Reviewed 5 May 2018

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8.0

Pros:Car was clean and new. Helpful staff when we encountered a couple of issues.Cons:we encountered a terrible snow storm during our vacation and could have used different tires or all wheel drive. The people at the car rental office didn't mention or suggest any of this. Unfortunate as they are used to this kind of weather - would have been nice had they informed usReviewed 5 Oct 2018

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9.2

Pros:Calgary staff was very helpful.Cons:a) I was “upgraded” from a Corolla type size to a Grand Caravan mini van. I had been hoping for a smaller car rather than the larger minivan. b) I was surprised that the dropoff location closed at 5 PM. Although there was a key dropoff box one does not really know if everything is okReviewed 7 Jun 2019

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2.0

Pros:Booked a car on Tuesday night to pick up Thursday morning. When we got there they had no car available and said we would get a call within 3 hours once the car came in. It is now Saturday and I have yet to receive a phone call.Reviewed 3 Mar 2019

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10.0

Pros:Great rates, nice people at counter.Reviewed 11 Jul 2017

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5.2

Pros:The car itself was fine, although we found that the gas gauge was not accurate (ie. we filled it up to almost overflowing, and the gauge said it was not full).Cons:The staff seemed disorganized at both pick up and drop off; at pick up it took at least 45 minutes of waiting before we could get the car. There is also no gas station near to the drop off, it was very difficult to find and then get back to the drop off. Not good customer service, not very helpful or clear at all.Reviewed 2 Sep 2018

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3.6

I will never use this company again.Pros:The car was nice.Cons:I was driving from Calgary to Vancouver. I am doing this because a family member is sick, and I couldn’t afford for everyone to fly. I am a teacher on a temporary teaching contract and my fiancée is still in school. We don’t have a lot of money to waste. When I arrived, they announced that they no longer had the type of vehicle we had been guaranteed. Upon pressing further (politely), someone told me that they actually didn’t have enough cars to give all the people who had booked rentals and that we should be ‘thankful’ for the upgrade. The booking I made specifically guaranteed that I would get the type of car I book, which was intentionally something good on gas. A trip that would normally cost $200-250 in gas ended up costing $700. I am a teacher, who will not be getting paid again until the end of September, so there is no way I can afford an expense like that. But, someone also told us the SUV had an Econo mode and that ‘everything would be fine’. During the time we were waiting and discussing the matter, someone also admitted that the company that books all the rentals for them is completely disconnected from their company and they don’t get info like customer phone numbers etc. They couldn’t call customers to find out if they were actually showing up for rentals and half the bookings that came in, they didn’t even know had been booked. Everything was incredibly disorganized. Because of their disorganization, they had to call me 4 times on my trip, because they had no clue which vehicle they had given me and when I would be returning it. Two separate employees called me to ask the same questions and forced me to go out to the car to read them the car license plate number (In a Vancouver lightning/rainstorm). This also cost me long distance changes on my phone. I asked for a discount, given the huge expenses we were incurring through no fault of our own. They said no and again told us to be ‘thankful we had a car’. This isn’t the first time this company has done this to my family and I will never use them again.Reviewed 15 Jul 2018

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6.4

Cons:Paid for upgrade to get GPS in the car. GPS did not work. Did not get refund for upgrade.Reviewed 27 Jul 2018

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• How much does it cost to hire a car from Thrifty in Calgary?

  On average a car hire from Thrifty in Calgary costs $42 per day.

• What is the most popular car hire from Thrifty in Calgary?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Thrifty in Calgary.

• How many car hire locations does Thrifty have in Calgary?

  Thrifty has 4 car hire locations in Calgary. Take a look at our Thrifty hire location map to find the best car hires near you.

• Does Thrifty have a car hire location at the airport: Calgary airport (YYC)?

  Yes

• Does Thrifty offer shuttle or airport pick-up services from Calgary airport (YYC)?

  Yes