Book Thrifty car hires in Calgary

Pros: Do not appreciate an additional charge for change of drop off in same city.

Cons: Do not appreciate price gouging during summer busy times. Would appreciate a weekly rate when renting for 3 weeks not a gouging daily rate.

Pros: Staff readily available. Car ready to go.

Cons: Bait and switch not appreciated. Printed quote we had from Thrifty.com was not honored and went up by $60 at pick up. All manner of fast-talking reasons were cited, all of which had already been accounted for when we got the quote online. Branch or quote software needs examination.

Pros: Car was clean and very comfortable. Recommendation to prepay for gas vs. Where I was headed was a money saver

Cons: Too many extra charges beyond the online reservation. Got hit with two charges that were tacked on for about an extra $100. Because I added insurance they made it sound like the charges were a must. Was pointless to argue after awhile. Outside of the US I will not use third party for reservations

Pros: The overall price was good - but we’ll reconsider in the future using Thrifty again. A two hour wait to get vehicles reserved almost a year earlier.

Cons: Everything. Better communication on what the issue was; less “in code” talking to other agents, scrambling behind the scenes as it were; better attempt to compensate the customer for the incredible inconvenience.

Cons: High pressure to buy insurance that I really didn’t need

Cons: Pickup process was lengthy and confusing due to difficulty understanding the agent.. Communication over the phone prior to pickup was nearly incomprehensible.