Guest reviews
Overall rating
8.4
Excellent
Based on 236 reviews
Cleanliness
8.7
Comfort
8.6
Pick-up/Drop-off
8.1
Value for money
8.3
Pros
"Staff was friendly and informative."
(in 1087 reviews)
"It was a good experience"
(in 302 reviews)
"yes drop off was easy."
(in 156 reviews)
Cons
"No car available upon arrival."
(in 140 reviews)
"Very poor customer service!"
(in 175 reviews)
"Car smelled and was dirty"
(in 227 reviews)
Recent reviews
Traveller rating
62
26
16
4
6
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
car available
great car
easy drop
friendly staff
great service
quick and easy
car smelled
airport location
great experience
-
6.4
Cons: Zero customer service from the drop off location at YYC Rude, unhelpful and disrespectful Never again
review from
-
10.0
Pros: office open on Saturday
review from
-
6.0
Cons: You guys actually communicating with them
review from
-
10.0
Pros: Drop off difficult to find in the dark after hours as small office
review from
-
6.0
Pros: The staff was helpful, basically just completed the reservation process.
Cons: The wait time was too long, 1 hour to be exact. There were not enough agents to assist customers who had reservations. And more importantly, there was not an apology or explanation for the reason. People are eager to forgive if given the opportunity but only more upset if not.
review from
-
9.6
Pros: Our rate was awsome compared to others! Car was just what we needed and was available.
review from
-
10.0
Cons: The instructions for drop at different location were not clear and had to call main number to have me walked through them. E.g. me rental was to 6:00 but learned that the office was closed. Difficulty understanding the person explaining the procedure was a challenge. All in all not seamless.
review from
-
6.8
Pros: Lengthy car pick-up & drop-off due to parking arrangement
Cons: Need Avis person available to inspect returned vehicles before renter's departure from Avis location
review from
-
10.0
Pros: Very affordable.
Cons: Car was smaller than what I thought I had booked.
review from
-
7.2
Cons: Provide pickup /drop off service especially for long term rentals. Also provide easy online checkin and checkout service to save time in lineup waiting.
review from
-
10.0
Cons: Picking up at airport would have been more convenient, but it was much more expensive.
review from
-
2.0
Cons: They charged me extra day money and premium money
review from
Other suppliers in Calgary scored
- 8.7/10 Alamo car rentals in Calgary
- 7.4/10 Budget car rentals in Calgary
- 7.3/10 Dollar car rentals in Calgary
- 8.6/10 Enterprise car rentals in Calgary
- 8.3/10 National car rentals in Calgary
- 7.4/10 Thrifty car rentals in Calgary
- 7.9/10 Hertz car rentals in Calgary
- 6.7/10 Europcar car rentals in Calgary
- 8.3/10 Driving Force car rentals in Calgary
- 7.5/10 Routes Car & Truck Rentals car rentals in Calgary
- 6.4/10 Economy Rent a Car car rentals in Calgary
Where can I find Avis hire cars in Calgary?
Top tips for renting a car from Avis in Calgary
- 25% of our users found a car hire from Avis in Calgary for $96 or less
- Full-size car hires from Avis in Calgary are around 49% cheaper than other car types, on average