Guest reviews
Overall rating
7.7
Good
Based on 2,439 reviews
Cleanliness
8.7
Comfort
8.7
Pick-up/Drop-off
8.1
Value for money
8.3
Pros
"Easy drop, very friendly staff."
(in 854 reviews)
"Friendly staff and super helpful."
(in 577 reviews)
"Friendly staff, easy pick up."
(in 577 reviews)
Cons
"The car smelled like marijuana"
(in 198 reviews)
"Didn't have the car I reserved."
(in 99 reviews)
"Awful customer service, blatantly rude"
(in 148 reviews)
Recent reviews
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- Neutral
- Negative
Find reviews that mention:
customer service
pick up the car
credit card
car was clean
great car
car available
great service
easy drop
car was great
drop off the car
returned the car
friendly staff
great experience
airport location
car smelled
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10.0
Pros: office open on Saturday
review from
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6.0
Cons: You guys actually communicating with them
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10.0
Pros: Drop off difficult to find in the dark after hours as small office
review from
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6.0
Pros: The staff was helpful, basically just completed the reservation process.
Cons: The wait time was too long, 1 hour to be exact. There were not enough agents to assist customers who had reservations. And more importantly, there was not an apology or explanation for the reason. People are eager to forgive if given the opportunity but only more upset if not.
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9.6
Pros: Our rate was awsome compared to others! Car was just what we needed and was available.
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10.0
Cons: The instructions for drop at different location were not clear and had to call main number to have me walked through them. E.g. me rental was to 6:00 but learned that the office was closed. Difficulty understanding the person explaining the procedure was a challenge. All in all not seamless.
review from
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6.8
Pros: Lengthy car pick-up & drop-off due to parking arrangement
Cons: Need Avis person available to inspect returned vehicles before renter's departure from Avis location
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10.0
Pros: Very affordable.
Cons: Car was smaller than what I thought I had booked.
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7.2
Cons: Provide pickup /drop off service especially for long term rentals. Also provide easy online checkin and checkout service to save time in lineup waiting.
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10.0
Cons: Picking up at airport would have been more convenient, but it was much more expensive.
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2.0
Cons: They charged me extra day money and premium money
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10.0
Pros: car was literally brand new
Cons: nothing
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10.0
Pros: office open on Saturday
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10.0
Pros: Drop off difficult to find in the dark after hours as small office
review from
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9.6
Pros: Our rate was awsome compared to others! Car was just what we needed and was available.
review from
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10.0
Cons: The instructions for drop at different location were not clear and had to call main number to have me walked through them. E.g. me rental was to 6:00 but learned that the office was closed. Difficulty understanding the person explaining the procedure was a challenge. All in all not seamless.
review from
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10.0
Pros: Very affordable.
Cons: Car was smaller than what I thought I had booked.
review from
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10.0
Cons: Picking up at airport would have been more convenient, but it was much more expensive.
review from
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10.0
Pros: car was literally brand new
Cons: nothing
review from
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6.8
Pros: Lengthy car pick-up & drop-off due to parking arrangement
Cons: Need Avis person available to inspect returned vehicles before renter's departure from Avis location
review from
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7.2
Cons: Provide pickup /drop off service especially for long term rentals. Also provide easy online checkin and checkout service to save time in lineup waiting.
review from
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6.0
Cons: You guys actually communicating with them
review from
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6.0
Pros: The staff was helpful, basically just completed the reservation process.
Cons: The wait time was too long, 1 hour to be exact. There were not enough agents to assist customers who had reservations. And more importantly, there was not an apology or explanation for the reason. People are eager to forgive if given the opportunity but only more upset if not.
review from
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2.0
Cons: They charged me extra day money and premium money
review from
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Where can I find Avis hire cars in Calgary?
1525 16 Avenue Northwest, Avis car rentals
Address
1525 16 Avenue NorthwestHours
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Phone
+1 403 503 8540Top tips for renting a car from Avis in Calgary
- Standard car hires from Avis in Calgary are around 33% cheaper than other car types, on average
FAQs about renting a car from Avis in Calgary
What is the most popular car hire from Avis in Calgary?
Full-size (Ford Explorer or similar) is the most frequently booked car hire type from Avis in Calgary.
How many car hire locations does Avis have in Calgary?
Avis has 6 car hire locations in Calgary. Take a look at our Avis hire location map to find the best car hires near you.
Does Avis have a car hire location at the airport: Calgary airport (YYC)?
Yes
Does Avis offer shuttle or airport pick-up services from Calgary airport (YYC)?
Yes