Cork hotels near Custom House

Pros: Loved the location and view. I enjoyed the seating on each floor. Gave us a chance to sit and visit while enjoying the gorgeous view of the river.

Cons: Would love a quick cafe for coffee in the morning when we didn't want a full breakfast.

Pros: Staff were extremely helpful and nice, we had a great stay and will definitely go back.

Cons: N/A

Pros: Lovely and helpful staff and very clean room and comfortable bed

Cons: Breakfast wasn’t great and it was expensive, it did not meet the value for money expectation.

Pros: Food very good

Pros: Great food, location, amenities. Comfy beds. Very clean bathroom and bedroom. Spacious room. Efficient staff.

Cons: Nothing was bad

Pros: Great having access to 5th floor lounge. V good location for city centre.

Cons: A/c /vent n heating system bit noisy.

Pros: Good and relaxing lobby, friendly staff and good location

Cons: Carpets in the room

Pros: Staff attention to detail was excellent, room was superb and the food fantastic, great place will definitely be going back

Cons: Nothing

Pros: Great staff, very welcoming, great location and room.

Cons: Shower controls were a bit inconsistent

Pros: Rooms warm ,comfortable ,breakfast excellent.

Cons: Having to use card key in elevator ,card key not working when trying to get into room.However Staff were prompt and excellent when we were designated another room.

Pros: The location is excellent. It is warm and comfortable. Spotlessly clean

Cons: I left some items behind and when I phoned the hotel I was told they were not found. Disappointed about that

Pros: the pool and gym

Cons: The fact that the pool did not open until 9am and that there was a mix up with my rate that caused some embarassment at breakfast. when I booked online I included breakfast however the hotel had no record of this when I went for breakfast on the sat. I was also overcharged when the online booking co took payment from my visa card in advance

Pros: Great facilities ie, fitness center, swimming pool. On arrival we were also upgraded to the deluxe suite with access to executive lounge which was a lovely suprise! Room was really comfortable and quiet also. Good location.

Cons: Some of the hotel staff (in particular the at the reception & bar) were unfriendly and not very bothered. One receptionist for example seemed put out by me using another family members credit card for booking an extra night (even though I had already booked used it for 2 previous nights and it states that this is fine to do on the website)..."do you not have your own card?" one female receptionist cheekily asked after I explained it was my sisters card. Quite obviously I didn't!! She further questioned me about this in an accusatory manner. It came across as very rude and unprofessional. This is a very small thing but some hair conditioner would have been lovely in bathroom too! Hotel food was over-priced for what you got also...

Pros: Spa treatment was super; back and Indian head massage.

Cons: The relaxation room after my massage is not really designed for relaxation. It's an open room looking onto the corridor where treatment rooms are located, I stayed but 5 minutes.

Cons: i thought that it was not very fair that we could not use the leisure centre after 12 md on our deoarture date even ehen we were very willing to pay.

Pros: The pool and closeness to city centre

Cons: Music in hotel bar was too loud to sit in. 3 out of 5 ladies toilets had no toilet paper at 10pm, response from staff on reception was rude

Pros: The comfort of the room, the best of facilities. Really enjoyed my overnight stay.

Pros: facilities in the hotel

Cons: found the breakfast expensive especially as it was cold. Alot of money if you didn't want to eat much

Pros: Free internet access, good car park, good location

Pros: Staff were friendly and manager tried to resolve issues.

Cons: Confusion over construction going on ineisure centre and having to get changed in rooms. Woken following morning by delivery truck at 7.20am and another 7.50am. Rooms were very warm.

Pros: Everything was just fabulous

Pros: Loved the cinema! The pool, the food, all exceptional. The staff were all very helpful and friendly, many thanks to I think his name was Diago, he was extremely obliging, friendly and helpful!

Cons: I didn't like how short my stay was, I'll hopefully change that next time

Pros: The staff were so friendly and helpful the bed was so comfy it was such a nice experience to stay here

Pros: Beautiful views, nice room and friendly staff

Pros: Everything was fab are 2nd time here and it just get nicer Booked again and all

Cons: N/a

Pros: An absolutely beautiful hotel, we stayed for 5 nights and didn't want to move out! The food in the restaurant is top notch. The hotel itself is beautifully decorated with lovely seated areas to relax with a book. There are little quirky touches everywhere you look. There is an inhouse cinema with comfy seats and little lamps where you can enjoy the film with a drink or a cuppa! The newly opened terrace bar is perfect for cocktails in the evening. Beautifully kept victorian gardens are lovely for a stroll with deckchairs dotted around to enjoy the sun. We enjoyed a lovely treatment in the spa which again was of an excellent standard. The pool is a really well maintained area with lovely loungers. The staff couldn't have been more friendly or helpful. We will definitely be back again and again!

Pros: Location

Cons: We checked in at 3pm to have an afternoon nap after leaving home very early that morning. On entering the room we met a wall of heat and I immediately thought about putting on the air conditioning. However, a fan on a bedside table indicated there must be no AC and that we were not the first guests to find the room intolerably hot. I phoned reception and was told they would get back to us. There was a call back almost an hour later, the caller asking if the fan had helped cool the room down. I acknowledged it had to some extent, but said I was still not entirely happy, especially given that the flush in the toilet was not adequate to clear any kind of solid waste with ease. There was then a call two minutes later from the manager instructing in an exasperated tone to “have your bags packed immediately, we are moving you to a room with air conditioning”. My reply was that a move had been left too late as my traveling companion was already resting. This appalling experience was compounded by the fact that the sole purpose of our trip was to visit relatives post Covid. We were not therefore using the facilities, and our sole focus was on having a comfortable room. The hotel failed us utterly in that respect. I simply cannot understand that a 4 star hotel thinks it is ok to let such a room. Temperatures outside were actually two or three degrees below average for time of year, so it could have been much worse again. In the manager’s defence, I would say he was genuinely contrite when we checked out and explained that with Covid restrictions they needed to quarantine rooms and could not move us as speedily as they might otherwise have done.