Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Skip to main content
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
![]()
Best hotels in Cleveland near Public Square
Overall 9.3 Excellent
Based on 4,098 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: Luxury at affordable price. Complimentary happy hour drinks and breakfast included is a nice touch.
Good
7.4
Pros: Overall clean, good breakfast. Wifi worked well. Room was modern, but the bed was soft. Had complimentary fridge and microwave which was nice. Would have loved this hotel if traveling for work, but not really the best set-up for a family with a baby.
Excellent
9.7
Pros: Recently opened after multi million dollar historical restoration...beautifully done well appointed and great central downtown location.
Excellent
10.0
Pros: Kevin at the front desk was very friendly and nice. The woman (didn’t get her name) was friendly and welcoming. We enjoyed the friendly atmosphere and nice rooms. It was a great location for the things our family had planned.
Excellent
10.0
Excellent
10.0
Pros: Loved the whole feel of the retrofitted space! Extraordinarily comfortable, great safety features, and amazing location.
Details
Reviews
Overall 9.3 Excellent
Based on 4,098 reviews
WiFi
9.3
Value for money
9.2
Bar and Beverages
9.2
Vibe
9.2
Location
9.0
Amenities
9.0
Room
9.0
Service
8.9
Breakfast
8.9
Cleanliness
8.8
Comfort
8.7
Food
8.5
Wellness Area
8.3
Pool
8.2
Value for money
9.3
Location
9.2
Bar and Beverages
9.2
Breakfast
9.1
Vibe
9.0
Amenities
9.0
Service
8.9
Room
8.8
Comfort
8.7
Food
8.6
Location
9.3
Bar and Beverages
9.2
Room
9.2
Cleanliness
9.1
Value for money
9.0
Vibe
9.0
Amenities
9.0
Service
9.0
Breakfast
8.9
Comfort
8.9
Wellness Area
8.5
Food
8.5
Amenities
9.1
Vibe
9.1
Value for money
9.0
Room
8.9
Service
8.9
Location
8.9
Comfort
8.9
Breakfast
8.8
Cleanliness
8.8
Food
8.0
Value for money
9.3
Bar and Beverages
9.3
Service
9.1
Breakfast
9.0
Amenities
9.0
Location
8.9
Room
8.7
Comfort
8.7
Food
8.3
10.0 Excellent
Pros: Luxury at affordable price. Complimentary happy hour drinks and breakfast included is a nice touch.
Cons: Hot tub was too hot And pool was too cold.
7.4 Good
Pros: Overall clean, good breakfast. Wifi worked well. Room was modern, but the bed was soft. Had complimentary fridge and microwave which was nice. Would have loved this hotel if traveling for work, but not really the best set-up for a family with a baby.
Cons: Drunk person wandering around front of hotel when we went to check-in at 8pm on a Friday. Had to carry our infant through group of smokers that congregate at the front door (gross.) Nobody manning the front desk, had to find someone to check us in. Only offer valet parking option. The free "crib" provided was just a pack and play, not really good for sleeping baby (or easy to clean!) and overall the hotel was on the noisier side. Also no bathtub in the room for bathing kids.
9.7 Excellent
Pros: Recently opened after multi million dollar historical restoration...beautifully done well appointed and great central downtown location.
Cons: Although not crowded during my stay I would imagine the hallways will become very noisy due to the beautifully restored marble floor and half wall wainscot.
10.0 Excellent
Pros: Kevin at the front desk was very friendly and nice. The woman (didn’t get her name) was friendly and welcoming. We enjoyed the friendly atmosphere and nice rooms. It was a great location for the things our family had planned.
Cons: The only negative was we were on the first floor by the lobby and at night and early morning we could hear some conversations.
10.0 Excellent
Pros:
Cons: The free food was pretty bad but what do you expect for free food
10.0 Excellent
Pros: Loved the whole feel of the retrofitted space! Extraordinarily comfortable, great safety features, and amazing location.
Cons:
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Overall 9.1 Excellent
Based on 1,026 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
8.8
Pros: Fabulous modern room with wonderful upgrades, very relaxing comfortable bed. Room was quiet and like an oasis. Views of downtown Cleveland all around. Incredible picture windows on entire wall. The room was just unbelievable!
Excellent
9.7
Pros: Location, rooftop bar, valet parking
Excellent
8.8
Details
Reviews
Overall 9.1 Excellent
Based on 1,026 reviews
Vibe
9.6
Location
9.2
Amenities
8.8
Service
8.8
Breakfast
8.8
Bar and Beverages
8.4
Room
7.9
Value for money
4.1
Vibe
9.5
Location
9.3
Service
8.9
Food
8.3
Room
7.1
Comfort
6.6
Service
8.6
Room
7.1
8.8 Excellent
Pros: Fabulous modern room with wonderful upgrades, very relaxing comfortable bed. Room was quiet and like an oasis. Views of downtown Cleveland all around. Incredible picture windows on entire wall. The room was just unbelievable!
Cons: A bit small. The shower and bathroom so open and in the middle of the room felt a bit awkward but it was okay for a short stay.
9.7 Excellent
Pros: Location, rooftop bar, valet parking
Cons: no complaints
8.8 Excellent
Pros:
Cons: Sounded like there was water tank in the wall by my room. Every hour or so it sounded like a huge toilet was filling up with water. This was on the 4th floor.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Located in Cleveland (Downtown Cleveland), Kimpton Schofield Hotel is a 5-minute walk from Cleveland Arcade and 5 minutes by foot from Cathedral of St. John the Evangelist. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 9.1 Excellent
Based on 257 reviews
Excellent
10.0
Pros: Charming hotel with lovely rooms. Wonderful sitting room with fireplace
Great location and staff
Excellent
9.1
Pros: Free bikes to tour the city. Great location.
Details
Reviews
Overall 9.1 Excellent
Based on 257 reviews
10.0 Excellent
Pros: Charming hotel with lovely rooms. Wonderful sitting room with fireplace
Great location and staff
Cons:
9.1 Excellent
Pros: Free bikes to tour the city. Great location.
Cons:
Located in Cleveland (Downtown Cleveland), Kimpton Schofield Hotel is a 5-minute walk from Cleveland Arcade and 5 minutes by foot from Cathedral of St. John the Evangelist. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Quicken Loans Arena, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 inch to 65 inch HDTVs, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor or relax with in-room dining.
_S-image.jpg?width=66&height=66&crop=true)
Overall 9.0 Excellent
Based on 2,496 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.1
Pros: Great location. Super clean and modern.
Excellent
9.4
Pros: Rooms were clean and well designed. Slept well because beds were comfortable, drapery kept light out, and room well insulated from noise. This is a large hotel and yet whenever we contacted the staff via text, room phone, or in person they responded to every one of our requests quickly. The hotel is within walking distance or short taxi ride of tourist attractions and restaurants etc. Also the view is nice.
Excellent
8.0
Pros: The beds were super comfortable.
Details
Reviews
Overall 9.0 Excellent
Based on 2,496 reviews
Vibe
9.7
Amenities
9.0
Room
8.9
Location
8.7
Service
8.4
Bar and Beverages
8.2
Comfort
8.1
Breakfast
6.4
Value for money
3.9
WiFi
3.8
Vibe
9.6
Location
8.6
Room
8.5
Service
8.3
Bar and Beverages
8.2
Cleanliness
7.8
Amenities
9.1
Location
8.9
Room
8.6
Service
8.5
Food
7.2
Service
8.6
Room
8.5
Service
8.1
9.1 Excellent
Pros: Great location. Super clean and modern.
Cons: Water was brown because of some work being done.
Only has Valet parking. No free wifi
9.4 Excellent
Pros: Rooms were clean and well designed. Slept well because beds were comfortable, drapery kept light out, and room well insulated from noise. This is a large hotel and yet whenever we contacted the staff via text, room phone, or in person they responded to every one of our requests quickly. The hotel is within walking distance or short taxi ride of tourist attractions and restaurants etc. Also the view is nice.
Cons: I wish there had been charging outlets on the long desk/counter.
8.0 Excellent
Pros: The beds were super comfortable.
Cons: The bathroom needs more privacy. Especially when staying with a group of friends.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Quicken Loans Arena, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 inch to 65 inch HDTVs, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor or relax with in-room dining.
Experience the comforts of home in the Historic Gateway District at the Residence Inn Cleveland Downtown located in the heart of downtown Cleveland surrounded by exclusive dining and shopping. From short weekend getaways to long business trips, our extended stay hotel suites provide a fully equipped kitchen, pullout sofa bed and work area with complimentary high speed internet. Treat clients or your significant other to an exceptional stay and explore nearby attractions, including East 4th Street dining and entertainment, JACK Cleveland Casino, Quicken Loans Arena and Progressive Field. Ideal for executive meetings, our boardroom comfortably accommodates 12 guests, while our largest meeting room provides ideal space to train a group of 50! Stay and discover the perfect balance of home and downtown Cleveland living at the Residence Inn Cleveland Downtown.
Overall 9.0 Excellent
Based on 781 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
10.0
Pros: Staff for sure, location was clutch and breakfast, yeah I want to stay
Excellent
9.4
Pros: Good hotel that is located downtown. Different from normal hotel, a mix of old with new. The location is great, everything is within walking distance, Tower City, the Q, Progressive Field and numerous bars and restaurants. Rooms are newly updated and the hotel itself is under renovation. Try to request a room across the arcade, you get an interesting walk through the top of the arcade as you find your room. Great hotel, with a cool, architecture location. The staff was perfect as well; doing anything to help.
Details
Reviews
Overall 9.0 Excellent
Based on 781 reviews
Location
9.3
Service
8.9
Breakfast
8.9
WiFi
8.5
Room
8.1
Comfort
8.0
Location
9.4
Service
8.9
Breakfast
8.7
Comfort
7.9
Room
7.6
Location
9.1
Breakfast
9.0
Service
9.0
Comfort
7.6
Room
7.1
Room
7.4
10.0 Excellent
Pros: Staff for sure, location was clutch and breakfast, yeah I want to stay
Cons: Swimming pool would have been the only thing
9.4 Excellent
Pros: Good hotel that is located downtown. Different from normal hotel, a mix of old with new. The location is great, everything is within walking distance, Tower City, the Q, Progressive Field and numerous bars and restaurants. Rooms are newly updated and the hotel itself is under renovation. Try to request a room across the arcade, you get an interesting walk through the top of the arcade as you find your room. Great hotel, with a cool, architecture location. The staff was perfect as well; doing anything to help.
Cons: Currently under construction, but they are updating so I'm sure it will look great once they are done.
Experience the comforts of home in the Historic Gateway District at the Residence Inn Cleveland Downtown located in the heart of downtown Cleveland surrounded by exclusive dining and shopping. From short weekend getaways to long business trips, our extended stay hotel suites provide a fully equipped kitchen, pullout sofa bed and work area with complimentary high speed internet. Treat clients or your significant other to an exceptional stay and explore nearby attractions, including East 4th Street dining and entertainment, JACK Cleveland Casino, Quicken Loans Arena and Progressive Field. Ideal for executive meetings, our boardroom comfortably accommodates 12 guests, while our largest meeting room provides ideal space to train a group of 50! Stay and discover the perfect balance of home and downtown Cleveland living at the Residence Inn Cleveland Downtown.
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over 100 shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Quicken Loans Arena/Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
Overall 8.9 Excellent
Based on 66 reviews
All reviews
- All reviews
Details
Reviews
Overall 8.9 Excellent
Based on 66 reviews
Service
9.4
Location
9.2
Room
8.8
Vibe
8.5
Value for money
7.1
Amenities
7.0
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over 100 shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Quicken Loans Arena/Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
Bringing new energy to the financial district, The Westin Cleveland Downtown is steps from the Public Auditorium and the Global Center for Heath Innovations. Within blocks are the Rock & Roll Hall of Fame & Museum and professional sports venues. Our 3,000-square-foot WestinWORKOUT® Fitness Studio boasts the latest cardio and strength-training equipment. Eat well at Urban Farmer, a farm-to-table steakhouse, or host a productive meeting in one of our 20 event rooms totaling 20,000 square feet. Designed to be environmentally friendly, our hotel comprises 484 upscale guest rooms, including 39 suites, that provide stunning views of Lake Erie and the vibrant cityscape. Discover renewal with the Heavenly® Bed and signature bath amenities.
Overall 8.6 Excellent
Based on 2,423 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7.1
Pros: We had lunch in their restaurant and I had an amazing beet salad.
Excellent
10.0
Pros: The place was clean and comfortable with a higher end business vibe.
Excellent
10.0
Pros: Cortious staff
Good
6.5
Pros: Good locatoon, easy walk to local attractions, restaurants, athletic venues. Rooms were comfortable and clean, hotel bar was nice but always under-staffed.
Excellent
8.8
Pros: Front desk was very friendly and quick to get us checked in and out.
Good
6.0
Pros: I liked the access to food and drink, as well as the view of the lake in our second room.
Excellent
9.1
Pros: Cleanliness and layout of rooms.
Mediocre
2.0
Excellent
9.7
Pros: The hotel was convenient to the Convention Center. The room was clean, hotel was quiet, and the decor modern and relaxing.
Excellent
8.0
Pros: amenities, proximity to points of interest, great adjacent restaurant
Excellent
8.5
Pros: Staff was nice, location was awesome and restaurant and room service were great
Good
6.8
Pros: The room was clean, we were put on a high floor with a great view. The staff was excellent. I guess I'm just too picky about the cons.
Details
Reviews
Overall 8.6 Excellent
Based on 2,423 reviews
Wellness Area
9.0
Location
8.7
Service
8.5
Room
8.0
Breakfast
6.2
WiFi
4.5
Value for money
4.4
Location
8.8
Service
8.6
Room
7.4
Breakfast
5.7
Value for money
4.0
WiFi
2.5
Location
8.7
Service
8.5
Food
8.3
Room
7.6
Cleanliness
7.0
Value for money
4.6
Location
8.7
Service
8.5
Room
7.6
Comfort
7.6
Cleanliness
6.7
Service
8.5
Location
8.5
Room
7.2
Value for money
4.2
7.1 Good
Pros: We had lunch in their restaurant and I had an amazing beet salad.
Cons: I am a Gold Level SPG member. This got me nada. No welcoming gift, no upgrade, no internet access, no late check out, nothing. I have been treated much better at other Westin's.
10.0 Excellent
Pros: The place was clean and comfortable with a higher end business vibe.
Cons: No complaints.
10.0 Excellent
Pros: Cortious staff
Cons:
6.5 Good
Pros: Good locatoon, easy walk to local attractions, restaurants, athletic venues. Rooms were comfortable and clean, hotel bar was nice but always under-staffed.
Cons: Hotel was probably sold out for NCAA tournament, they did not staff the hotel properly. 2 working elevators for 20+ floors after a Thursday night game, plus they closed the bar/restaurant as people returned from the game. Check-in was slow on a Thursdsy, room not ready until after 4:30. Staff were nice, just not enough of them.
8.8 Excellent
Pros: Front desk was very friendly and quick to get us checked in and out.
Cons: Parking was very expensive.
6.0 Good
Pros: I liked the access to food and drink, as well as the view of the lake in our second room.
Cons: I did not like how this place was not soundproof - you could hear everything in the room next door.
9.1 Excellent
Pros: Cleanliness and layout of rooms.
Cons: No breakfast included with stay. No garbage can in bathroom or recycling in room period.
2.0 Mediocre
Pros:
Cons: Valet left my vehicle dirty. Valet manager was incompetent and rude. All of the staff were rude.
9.7 Excellent
Pros: The hotel was convenient to the Convention Center. The room was clean, hotel was quiet, and the decor modern and relaxing.
Cons: The attached restaurant is very expensive--if you're traveling on a budget, you're going to have to walk a few blocks to find something cheaper.
8.0 Excellent
Pros: amenities, proximity to points of interest, great adjacent restaurant
Cons: lacking microwave in room, option to request one was not mentioned by the staff; learned about option by default as we were checking out...
8.5 Excellent
Pros: Staff was nice, location was awesome and restaurant and room service were great
Cons: Housekeeper was way to noisy every morning
6.8 Good
Pros: The room was clean, we were put on a high floor with a great view. The staff was excellent. I guess I'm just too picky about the cons.
Cons: I'm a stickler for good service and the Westin did exactly what they were required to, but nothing more. For example, I asked for a fruit platter & champagne to be put in the room. It was my husband's birthday and it sucked we were stuck in a hotel after a business trip, so I wanted to make it a bit more exciting. Most the fruit was fine, but they didn't pick out the moldy grapes and shriveled berries. There were two glasses for coffee, but provided only one cup serving of grounds. The bag of coffee itself couldn't be opened easily, and since we were traveling, we had no sharp objects. The vanity mirror was broken. Little stuff adds up and I was overall disappointed for a $250+ night.
Bringing new energy to the financial district, The Westin Cleveland Downtown is steps from the Public Auditorium and the Global Center for Heath Innovations. Within blocks are the Rock & Roll Hall of Fame & Museum and professional sports venues. Our 3,000-square-foot WestinWORKOUT® Fitness Studio boasts the latest cardio and strength-training equipment. Eat well at Urban Farmer, a farm-to-table steakhouse, or host a productive meeting in one of our 20 event rooms totaling 20,000 square feet. Designed to be environmentally friendly, our hotel comprises 484 upscale guest rooms, including 39 suites, that provide stunning views of Lake Erie and the vibrant cityscape. Discover renewal with the Heavenly® Bed and signature bath amenities.
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams, and PNC is just next door. We are within walking distance of many attractions including: Quicken Loans Arena, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WIFI, hot complimentary breakfast, Evening Refresher Tuesday, Wednesday and Thursday and a 24 hour fitness center.
Overall 8.6 Excellent
Based on 1,409 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Our bed was super comfortable!
Excellent
8.0
Pros: Comfortable beds, happy hour, free breakfast and great staff.
Good
7.7
Pros: The location to everything downtown. Walked to many locations. The wood floors in my room. Friendlies of the staff, very helpful!
Details
Reviews
Overall 8.6 Excellent
Based on 1,409 reviews
Bar and Beverages
9.6
Location
9.0
Service
8.7
Cleanliness
8.6
Comfort
8.3
Room
8.3
Breakfast
8.0
Vibe
7.6
Wellness Area
7.5
Amenities
7.5
WiFi
6.0
Location
9.2
Service
8.9
Cleanliness
8.6
Comfort
8.2
Breakfast
8.1
Room
7.9
Amenities
7.5
Vibe
7.3
Location
9.2
Service
8.9
Cleanliness
8.5
Room
7.8
Comfort
7.8
Breakfast
7.7
Amenities
7.4
Vibe
6.8
Location
9.0
Comfort
8.2
Room
7.8
Service
8.9
Room
7.6
8.0 Excellent
Pros: Our bed was super comfortable!
Cons: Building is old. You can hear everything!
8.0 Excellent
Pros: Comfortable beds, happy hour, free breakfast and great staff.
Cons: Valet parks the cars a couple blocks away in a public lot. Trust me when I say park the car yourself. It takes them over 10 minutes to retrieve each car and when we were there only 1 person was working to run for the cars. We took a walk that morning and watched the valet drivers pathetically meandering to the cars, not jogging or even fast walking. It makes it difficult if you are trying to be somewhere on time. Budget 30-40 minutes to get your car the next morning if you use valet.
7.7 Good
Pros: The location to everything downtown. Walked to many locations. The wood floors in my room. Friendlies of the staff, very helpful!
Cons: The smells of the building. Old building wit a slight sewer smell. No fan in the bathroom. Had another light in the ceiling but couldn't figure out how to turn it on.
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams, and PNC is just next door. We are within walking distance of many attractions including: Quicken Loans Arena, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WIFI, hot complimentary breakfast, Evening Refresher Tuesday, Wednesday and Thursday and a 24 hour fitness center.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Overall 8.5 Excellent
Based on 2,455 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.2
Pros: There was a lovely gentleman working the front desk who was able to let us check in early. It was a huge help to us considering we had been traveling for over 10 hours with no sleep. The room was very nice; my only complaint would be that there are no fridges available in the rooms.
Excellent
8.0
Pros: Nice atmosphere. Great location in town.
Mediocre
3.7
Pros: The hotel is located in a great area and is pretty central to a lot of great spots in Cleveland. Very elegent hotel.
Good
6.8
Pros: clean, friendly staff, nice central location
Excellent
9.4
Pros: Excellent stay
Excellent
9.7
Pros: Beautiful
Good
6.0
Pros: The hotel itself has a super cool environment and the building is spectacular... until you go in the room.
Excellent
10.0
Pros: Conveniently located downtown this hotel is one of a kind. The Arcade is very impressive and takes you back in time. Rooms were updated and clean. I would stay there again.
OK
4.5
Pros: Pleasant and helpful staff.
Excellent
8.0
Pros: Very close to downtown attractions in a unique building.
Excellent
8.0
Pros: We stayed in the vip suite and it was nice. Very spacious.
Excellent
10.0
Pros: Great service from the valet and front desk staff. Great location with two main entrances on both sides of the hotel.
Details
Reviews
Overall 8.5 Excellent
Based on 2,455 reviews
Location
8.8
Service
8.6
Amenities
8.0
Breakfast
7.4
Room
6.9
WiFi
6.3
Location
8.9
Service
8.4
Breakfast
7.4
Bar and Beverages
6.3
Room
5.8
Cleanliness
5.6
Location
9.0
Service
8.5
Vibe
7.4
Room
6.1
Cleanliness
5.6
Location
9.0
Service
8.8
Vibe
6.9
Room
5.6
Cleanliness
5.5
Location
9.0
Vibe
7.0
Room
5.9
8.2 Excellent
Pros: There was a lovely gentleman working the front desk who was able to let us check in early. It was a huge help to us considering we had been traveling for over 10 hours with no sleep. The room was very nice; my only complaint would be that there are no fridges available in the rooms.
Cons:
8.0 Excellent
Pros: Nice atmosphere. Great location in town.
Cons:
3.7 Mediocre
Pros: The hotel is located in a great area and is pretty central to a lot of great spots in Cleveland. Very elegent hotel.
Cons: The valet service people seemed really confused about what was going on when I pulled up. At one point during my stay I ordered some room service items and they just never came. The bed I slept in had no sheets on the mattress, which was super weird. I also discovered blood on the mattress. Pretty weird!
6.8 Good
Pros: clean, friendly staff, nice central location
Cons: had to pay to park, was requested to put a 100 hold on my card at check in, they did drop it to 50, but all the website said was a card would have to be on file, nothing about a hold. The shops inside were all abandoned. Only a few open. $4 water offered in room. no fridge
9.4 Excellent
Pros: Excellent stay
Cons:
9.7 Excellent
Pros: Beautiful
Cons: Parking
6.0 Good
Pros: The hotel itself has a super cool environment and the building is spectacular... until you go in the room.
Cons: This was our second attempt at The Arcade and both times we have requested a bath tub and paid an uncharge for a room with a view. Both times the view that we upgraded to was a concrete wall 6 feet from the window. They moved us to a room with an actual view this time at least, but the room was just cleanish and had no bath. We actually think that this may be the room where employees take breaks as the table had pretty clearly had drinks on it not long before we arrived and the TV was on. If they charged $100 or even $150 for rooms here, it would be fine. In fact, it would be good. For $360 a night though, we were really expecting something more than a few steps above a Holiday Inn.
10.0 Excellent
Pros: Conveniently located downtown this hotel is one of a kind. The Arcade is very impressive and takes you back in time. Rooms were updated and clean. I would stay there again.
Cons:
4.5 OK
Pros: Pleasant and helpful staff.
Cons: Dirty, dirty, dirty...stained carpets, broken tiles, torn upholstery on furniture, moldy shower curtain - GROSS!
8.0 Excellent
Pros: Very close to downtown attractions in a unique building.
Cons: Very few "extras" provided without cost.
8.0 Excellent
Pros: We stayed in the vip suite and it was nice. Very spacious.
Cons: Furniture and decorations were a little dated. Same with the electronics.
10.0 Excellent
Pros: Great service from the valet and front desk staff. Great location with two main entrances on both sides of the hotel.
Cons:
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings with wireless high-speed internet access in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Quicken Loans Arena. Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton HHonors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service at $18.00 per day with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Overall 8.5 Excellent
Based on 1,497 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: It was a nice place close to where I need to be cost of room was good also was the breakfast
Excellent
9.4
Pros: The mattress and pillows were very comfortable. The staff was very helpful and friendly.
Excellent
10.0
Pros: Very friendly staff, clean
Excellent
10.0
Pros: Location very good close to everything that walking distance ?
Good
7.4
Pros: nicely appointed rooms, clean, fairly comfortable. Located within walking distance of several restaurants and attractions and close to the lake.
Excellent
8.8
Pros: Location. Cleanliness. Comfortable bedding. Found room very quiet even being next to a young family. Easy and efficient air conditioning. Overall a good place to stay.
Excellent
9.4
Pros: Great location. Nice breakfast. Comfortable room.
Excellent
8.8
Pros: Great room - good breakfast, although when we were there, so was everyone else. The staff had trouble keeping up with the crowd.
Excellent
8.0
Pros: We regularly stay at Hampton's so are very familiar with them. This one was perfect for visiting the Rock Hall and Progressive Field. Everything was expected for a typical Hampton Inn. The breakfast was probably the worst part. They didn't seem to keep the food stocked up so there was scraps left both mornings that we ate there. Our room only had 2 towels, which I found strange, usually there are 4. I had to ask for a 3rd for the 2nd morning. We didn't bother having maid service because they didn't show up until 3pm and by that time we had been out and back and were relaxing for a bit. Valet parking was good but it does cost $20 per night.
Excellent
8.0
Pros: Close to rock hall and bars
OK
4.0
Pros: Typical Hampton inn amenities...Everything I have come to generally expect. Clean and comfortable overall.
Breakfast provided--but could have used a bit more variety in hot food options.
Excellent
8.0
Pros: The cleanliness of the entire hotel as well as my room. Breakfast was a plus!
Details
Reviews
Overall 8.5 Excellent
Based on 1,497 reviews
Location
8.8
Cleanliness
8.7
Service
8.6
Vibe
8.2
Breakfast
7.8
Room
7.7
WiFi
6.7
Value for money
6.3
Bar and Beverages
1.7
Location
8.9
Cleanliness
8.7
Service
8.6
Breakfast
7.8
Room
7.6
Amenities
6.4
Value for money
6.2
Cleanliness
8.7
Location
8.6
Service
8.4
Breakfast
7.9
Vibe
7.9
Room
7.2
Comfort
7.1
Value for money
6.1
Location
8.8
Service
8.7
Breakfast
7.9
Room
6.8
Value for money
6.7
Location
9.0
Service
8.6
Breakfast
7.8
Room
7.1
10.0 Excellent
Pros: It was a nice place close to where I need to be cost of room was good also was the breakfast
Cons: Wish the room had a frig to keep the food I got at the West side market cold. That's the only that was missing
9.4 Excellent
Pros: The mattress and pillows were very comfortable. The staff was very helpful and friendly.
Cons: Ice only on even floors
10.0 Excellent
Pros: Very friendly staff, clean
Cons:
10.0 Excellent
Pros: Location very good close to everything that walking distance ?
Cons: very nice hotel the stay in and the breakfast are very good ,I will stay here again when I come back in Ohio.best place to stay in Cleveland.
7.4 Good
Pros: nicely appointed rooms, clean, fairly comfortable. Located within walking distance of several restaurants and attractions and close to the lake.
Cons: Staff was a bit harried, not helpful when it came to directions. The 90 East is closed right now, making it a challenge to get in and out of there with GPS. Difficult but not impossible. Staff did not seem to know about this and were not a good source of information for alternative directions.
8.8 Excellent
Pros: Location. Cleanliness. Comfortable bedding. Found room very quiet even being next to a young family. Easy and efficient air conditioning. Overall a good place to stay.
Cons: Did not make up room second day during my stay. Returned to room late afternoon to find no clean towels when we wanted to shower. Front desk said they were behind on laundry and they would run towels up as soon as they could. It was not long after that towels arrived, but to be 5pm and not have made up rooms with fresh towels falls below expectation. Shortly after towels arrived, we were asked if we wanted room service. Late in the evening to be offering, but at least they were checking still.
9.4 Excellent
Pros: Great location. Nice breakfast. Comfortable room.
Cons: No easy access to evening meals. Price of daily parking.
8.8 Excellent
Pros: Great room - good breakfast, although when we were there, so was everyone else. The staff had trouble keeping up with the crowd.
Cons: I like a firm mattress - it was ot
8.0 Excellent
Pros: We regularly stay at Hampton's so are very familiar with them. This one was perfect for visiting the Rock Hall and Progressive Field. Everything was expected for a typical Hampton Inn. The breakfast was probably the worst part. They didn't seem to keep the food stocked up so there was scraps left both mornings that we ate there. Our room only had 2 towels, which I found strange, usually there are 4. I had to ask for a 3rd for the 2nd morning. We didn't bother having maid service because they didn't show up until 3pm and by that time we had been out and back and were relaxing for a bit. Valet parking was good but it does cost $20 per night.
Cons:
8.0 Excellent
Pros: Close to rock hall and bars
Cons: No room service and breakfast buffet was inadequate for the number of guests, they ran out of food and the wait was ridiculous
4.0 OK
Pros: Typical Hampton inn amenities...Everything I have come to generally expect. Clean and comfortable overall.
Breakfast provided--but could have used a bit more variety in hot food options.
Cons: First...Parking. Granted, I'm used to downtown areas, but I had no idea that the only parking options here were private surface lots and garages, or paying for hotel valet parking. I guess I'm just used to a hotel parking garage or lot of some sort with permitted or validated parking. On the plus side, the valet rate I was charged was a flat $24 for the entire stay. Not terrible. I didn't go in and out, just walked where I needed to go for the most part.
Second...The staff. For the most part they were friendly, but I arrived in the very early AM and the night attendant almost seemed like they would rather not deal with checking me in (sorry--our system is in the middle of an update...You're going to have to wait 15 minutes before I can check you in).
Third...Overall condition of the property. Not bad, but definitely shows signs of wear and tear and could use a good refresh.
Fourth...The room. It was a nice enough room, but was equipped as an accessible room with an adjoining room, neither of which I had asked for. The bench in the shower could not be completely moved out of the way, leaving the only options to either fold it down and use it or deal with it leaning out from the wall slightly. A clip to keep it folded against the wall would have been helpful.
Finally...Noise. It should have tipped me off when one of the amenities in the bathroom was a set of earplugs. I was given no warning about this. Things were quiet...at first...until sirens started blaring overnight at street level down below. I was clear up on the 6th floor and could still hear them. The last night I was there (remember the adjoining room I mentioned) the group in the adjoining room was either very loud, or this set of adjoining doors had the worst noise isolation characteristics in the world. Probably a combination of both. I finally had to call the front desk and ask them to send someone up.
I hate to be "that guy" but this Hampton really let me down overall.
8.0 Excellent
Pros: The cleanliness of the entire hotel as well as my room. Breakfast was a plus!
Cons: The frown on the front desk lady, she wasn't nice at all. The night one
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings with wireless high-speed internet access in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Quicken Loans Arena. Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton HHonors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service at $18.00 per day with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Celebrate your style at Aloft Cleveland Downtown, a hip new hotel in the thick of the city’s newest business and entertainment district. We offer easy-breezy access to the convention center, sports stadiums, casinos, and the Rock & Roll Hall of Fame & Museum. Meet & mingle with friends at our w xyz(SM) bar, grab a sweet, savory, or healthy snack from re:fuel by Aloft(SM), our 24/7 pantry, or play in our re:mix(SM) lounge. Plus, you can always stay connected with free hotel-wide wired and wireless High Speed Internet Access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, walk-in shower, custom amenities by Bliss® Spa, and more. Our plug & play connectivity station charges all your electronics and links to the 42” LCD TV to maximize work and play.
Overall 8.4 Excellent
Based on 1,473 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Mediocre
3.7
Pros: Not much actually.
Good
6.8
Pros: room looked nice
Excellent
8.0
Pros: The location was good, walking distance to the Rock n Roll Hall of Fame, which is what we came into town to see. The room was a little small, but they made great use of the space. Everything was clean, and the bed was super comfortable. There was a market attached to the back of the hotel where we got lunch for a more reasonable price than if we had probably found a resturant. Because we were only there for one night they offered us a reasonably priced alternative for parking. We would stay here again if we eve came back.
Good
6.8
Pros: Staff was very nice, and the building was sleek and modern.
Excellent
10.0
Pros: Nice place, friendly/helpful staff, easy to walk to great places.
The Flats is a great place to use as a base for exploring when you flee to the Cleve.
Excellent
8.5
Pros: Can't get a better location if you are looking for an east bank experience. Hotel is modern and nice. Great party stop for before and after a good night out.
Excellent
10.0
Pros: Loved the rooms...not very large but very efficient and comfy!
Excellent
10.0
Pros: The check in and out was fast and friendly. The rooms were nicely appointed and new. The bedding was comfortable and the view of Lake Erie was fantastic. Many restaurants close by. Complimentary coffee in the Morning.
Good
7.7
Pros: The hotel was very nice and the staff was very accommodating. I really appreciated the snack and refreshments area as I was able to grab a quick snack after a late night of working. The price was very fair. The room was comfortable and clean, and I got a very nice view of the lake after marking view as a preference.
Excellent
8.0
Pros: It was new and a ok location.
Staff was great.
Details
Reviews
Overall 8.4 Excellent
Based on 1,473 reviews
Bar and Beverages
9.3
Vibe
8.8
Location
8.6
Service
8.5
Room
7.3
WiFi
6.5
Value for money
5.0
Comfort
4.8
Breakfast
3.3
Location
8.7
Vibe
8.4
Service
8.3
Room
6.6
Value for money
5.3
Comfort
4.6
Breakfast
3.8
Location
8.6
Service
8.5
Room
6.2
Room
6.7
Service
8.6
3.7 Mediocre
Pros: Not much actually.
Cons: The yellow stains on the linens. Other stains on the furniture I am hoping were not bodily fluids. The thermostat for the a/c did not work, and after an hour, I figured out how to manually turn it on. Not a very professional establishment. Checking into the front desk was like buying a ticket to a funhiuse.
6.8 Good
Pros: room looked nice
Cons: it was loud, the sink was clogged and barely drained, the shower had horribly low water pressure, and the shampoo dispenser didn't work
8.0 Excellent
Pros: The location was good, walking distance to the Rock n Roll Hall of Fame, which is what we came into town to see. The room was a little small, but they made great use of the space. Everything was clean, and the bed was super comfortable. There was a market attached to the back of the hotel where we got lunch for a more reasonable price than if we had probably found a resturant. Because we were only there for one night they offered us a reasonably priced alternative for parking. We would stay here again if we eve came back.
Cons: It was next to the Amtrak track, and so was a little more noisy than expected. Bit since I normally wear earplugs to sleep anyway, it wasn't really an issue. Also, there was no dresser, just a small closet, which might be a bigger issue for someone staying more than one night, but wasn't a huge issue for us.
6.8 Good
Pros: Staff was very nice, and the building was sleek and modern.
Cons: The Aloft might have been better for a businessperson looking to make a quick stop in town. The room was very, very small, and the train (our room was on the opposite side of the building, away from the train and overlooking the courtyard/office building) shook the room. All in all, it was ok--but I think we could have had a better experience for what we paid.
10.0 Excellent
Pros: Nice place, friendly/helpful staff, easy to walk to great places.
The Flats is a great place to use as a base for exploring when you flee to the Cleve.
Cons: When I got drunk I forgot which elevator bank went to my room and which went to the parking garage. I guess you can't fault the hotel for that.
8.5 Excellent
Pros: Can't get a better location if you are looking for an east bank experience. Hotel is modern and nice. Great party stop for before and after a good night out.
Cons: Missing a little of the elegance of the other historical CLE hotels. Cab or shuttle ride to the Casino or East 4'th.
10.0 Excellent
Pros: Loved the rooms...not very large but very efficient and comfy!
Cons:
10.0 Excellent
Pros: The check in and out was fast and friendly. The rooms were nicely appointed and new. The bedding was comfortable and the view of Lake Erie was fantastic. Many restaurants close by. Complimentary coffee in the Morning.
Cons: No complimentary breakfast at this location.
7.7 Good
Pros: The hotel was very nice and the staff was very accommodating. I really appreciated the snack and refreshments area as I was able to grab a quick snack after a late night of working. The price was very fair. The room was comfortable and clean, and I got a very nice view of the lake after marking view as a preference.
Cons: The only thing I did not like was the party vibe that the hotel seemed to support. Their W XYZ bar stayed open until 2 am and guests returning from their adventures out or at the bar were very noisy returning to their rooms. This is not really the hotel's fault, but guests obviously felt like they could be loud and disruptive after a night of partying, and I think this speaks to the hotel's atmosphere.
8.0 Excellent
Pros: It was new and a ok location.
Staff was great.
Cons: The pillows had a make up stain on them when we showed up. Tlake to a guest acrsss the hall from us and his room was dirty as well.
It was so load at night. The bathroom doors are sliding barn doors and you can hear other rooms using the bathroom all night.
We will not be back at this hotel
Celebrate your style at Aloft Cleveland Downtown, a hip new hotel in the thick of the city’s newest business and entertainment district. We offer easy-breezy access to the convention center, sports stadiums, casinos, and the Rock & Roll Hall of Fame & Museum. Meet & mingle with friends at our w xyz(SM) bar, grab a sweet, savory, or healthy snack from re:fuel by Aloft(SM), our 24/7 pantry, or play in our re:mix(SM) lounge. Plus, you can always stay connected with free hotel-wide wired and wireless High Speed Internet Access! Breeze into one of our Aloft rooms, featuring our ultra-comfortable signature bed, walk-in shower, custom amenities by Bliss® Spa, and more. Our plug & play connectivity station charges all your electronics and links to the 42” LCD TV to maximize work and play.
Overall 8.4 Excellent
Based on 155 reviews
Excellent
10.0
Pros: The rooms were really cool, the patio was also really cool.
Details
Reviews
Overall 8.4 Excellent
Based on 155 reviews
10.0 Excellent
Pros: The rooms were really cool, the patio was also really cool.
Cons: Maybe have a better system for Checking out early in the morning.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
Overall 8.3 Excellent
Based on 1,620 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
6.0
Good
7.1
Pros: The staff was very friendly and exceptionally helpful. All questions were answered above expectation.
Mediocre
3.4
Pros: Room booked via kayak was not room given upon checkin. Air conditioning did not work. Hotel charged my card $25 fee without authorization or advisement. When I called to inquire I was advised it was displayed at the counter. I told the woman that the man never said a word to me about it, regardless of whether it was displayed or not I should still be advised at the time he took my card. She refused to see it that way and transferred me to a voicemail where I left a message for a manager. It has been nearly a week and I have still not received a call back.
OK
4.2
Good
6.0
Good
6.5
Pros: Liked the location next to Progressive Field. Older Hotel, but was kept clean and easy to get to. Parking in the back.
Excellent
8.2
Pros: Location to Progressive Field and downtown area. Staff was very nice and helpful
Excellent
10.0
Pros: Location was perfect
Good
7.7
Pros: The staff was very friendly and helpful. The room was a very nice size and had everything we needed. Parking fees were understandable considering the location. Beds were comfortable.
Excellent
9.7
Pros: Staff and facility was excellent
Excellent
8.0
Pros: Location
Good
7.1
Pros: The manager on duty was accommodating and kept her cool in the midst of the problem. The room was comfortable.
Details
Reviews
Overall 8.3 Excellent
Based on 1,620 reviews
Service
8.7
Location
8.4
Room
6.0
Breakfast
5.9
Value for money
5.4
WiFi
5.1
Comfort
4.8
Service
8.6
Location
8.0
Breakfast
6.0
Room
5.6
Value for money
5.5
Comfort
4.7
Service
8.8
Location
8.5
Breakfast
6.1
Value for money
5.6
Room
5.0
Comfort
4.5
Service
8.8
Location
8.4
6.0 Good
Pros:
Cons: We booked a king sized room. We were given a queen sized room and told that the hotel was sold out.
7.1 Good
Pros: The staff was very friendly and exceptionally helpful. All questions were answered above expectation.
Cons: Room was outdated. City side drapes did not close, let in lots of light at night. Overpriced for expectation, but not for location.
3.4 Mediocre
Pros: Room booked via kayak was not room given upon checkin. Air conditioning did not work. Hotel charged my card $25 fee without authorization or advisement. When I called to inquire I was advised it was displayed at the counter. I told the woman that the man never said a word to me about it, regardless of whether it was displayed or not I should still be advised at the time he took my card. She refused to see it that way and transferred me to a voicemail where I left a message for a manager. It has been nearly a week and I have still not received a call back.
Cons: Ac didn't work. Poor customer service. Hotel was doing remodel so was dirty and run down.
4.2 OK
Pros:
Cons: Waking up to blonde hair on my mouth an my hair is black !
6.0 Good
Pros:
Cons: Dont make ypur customers pay for parking on top of the overnight stay.
6.5 Good
Pros: Liked the location next to Progressive Field. Older Hotel, but was kept clean and easy to get to. Parking in the back.
Cons: Only 1 choice for breakfast, all you can eat for about $12. Tried to get a drink at the bar after an Indians gamed on a Sat. night, only 1 person working the bar and no waitresses. The bar was mostly full, but we sat at a table. Asked for a wine list at the bar after being ignored waiting to order a drink. " Didn't have one and the wines are right there", pointing to a shelf in the back. Of course we left. She wasn't getting our business there. Another couple left without getting a drink before us too.
The bed was soft and lumpy and uncomfortable and the pillows were too soft. I'll stay somewhere else next time.
8.2 Excellent
Pros: Location to Progressive Field and downtown area. Staff was very nice and helpful
Cons:
10.0 Excellent
Pros: Location was perfect
Cons: Had no dislikes
7.7 Good
Pros: The staff was very friendly and helpful. The room was a very nice size and had everything we needed. Parking fees were understandable considering the location. Beds were comfortable.
Cons: There was no fan in the bathroom. Not a huge deal but hard to get ready when everything is fogged up and you can't open the door cause the others in your room are sleeping! Could also hear the people in the next room coughing up a lung through the bathroom vent...not a pleasant sound first thing in the morning but obviously not the hotels fault!
9.7 Excellent
Pros: Staff and facility was excellent
Cons:
8.0 Excellent
Pros: Location
Cons: Bed was uncomfortable
7.1 Good
Pros: The manager on duty was accommodating and kept her cool in the midst of the problem. The room was comfortable.
Cons: They oversold themselves, even though I only made the reservation on the way from the airport. Took a long time to sort it out. I did eventually get a good room that was comped.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
Experience the spacious style and convenient downtown location of Cleveland Marriott Downtown at Key Center. Our 25-story hotel is walking distance to attractions, including the Rock and Roll Hall of Fame, FirstEnergy Stadium, House of Blues and the Cleveland Convention Center. Enjoy contemporary rooms or suites and amenities like marble bathrooms, plush bedding, mini-refrigerators and views of Lake Erie and local landmarks. The expanded living spaces in our suites make them ideal for families and concierge rooms grant access to our exclusive MClub perks, including breakfast, snacks and evening appetizers. Hotel guests can take advantage of Vedas, our new 20,000 sq ft spa and fitness center, inviting lobby Greatroom and delicious new restaurant. For those planning weddings, bar/bat mitzvahs, conferences or seminars in Cleveland, enjoy our newly renovated 17,000 square feet of event space. Much of it offers breathtaking views of Lake Erie, and all is expertly supported by planners, catering and technology.
Overall 8.3 Excellent
Based on 1,178 reviews
All reviews
- All reviews
- Couples
- Families
Mediocre
2.0
Excellent
10.0
Pros: Check in and check out were fast. Everything was clean. They make staying there hassle free.
Excellent
10.0
Pros: Comfortable and easy
Excellent
10.0
Pros: Close proximity to every major item in downtown Cleveland. Easy walk to the Browns stadium.
Good
7.7
Mediocre
2.0
Details
Reviews
Overall 8.3 Excellent
Based on 1,178 reviews
Cleanliness
8.9
Location
8.9
Service
8.4
Room
8.3
Breakfast
5.1
Value for money
4.5
WiFi
4.3
Pool
2.2
Location
9.0
Service
8.6
Room
7.7
Value for money
4.8
Location
9.0
Service
8.6
Room
7.1
Value for money
4.6
2.0 Mediocre
Pros:
Cons: We spoke to 3 different people on the phone and they were all rude and unhelpful to the point that we cancelled our stay and stayed at the doubletree where EVERYONE we spoke with was helpful and the request for double beds specifically which was the simple request we had was met with a no problem and see you soon. The 3 Marriott women were very rude and said it wasn't their job. Stay at the Doubletree they are friendly and give you delicious cookies!!!
10.0 Excellent
Pros: Check in and check out were fast. Everything was clean. They make staying there hassle free.
Cons:
10.0 Excellent
Pros: Comfortable and easy
Cons:
10.0 Excellent
Pros: Close proximity to every major item in downtown Cleveland. Easy walk to the Browns stadium.
Cons: This Sunday morning breakfast buffet continue to run out of food. You would be waiting in line and get up where the food is and trays would all be empty
7.7 Good
Pros:
Cons: Just very expensive for less than 24 hours in the hotel and it cost me over $300 for the room and the valet parking was $25 per day which totaled $50, to park my car for 27 hours. Arrived at 11:30 am left the next day at 2:30 pm.
2.0 Mediocre
Pros:
Cons: Had booked this room months in advance. Called the week of our stay to confirm our reservation and notify them we would be a late check in. At check in they no longer had a room for us, and sent us to another hotel nearby where we were given a king bed for multiple people. The room was really expensive, and we ended up getting something less than satisfactory.
Experience the spacious style and convenient downtown location of Cleveland Marriott Downtown at Key Center. Our 25-story hotel is walking distance to attractions, including the Rock and Roll Hall of Fame, FirstEnergy Stadium, House of Blues and the Cleveland Convention Center. Enjoy contemporary rooms or suites and amenities like marble bathrooms, plush bedding, mini-refrigerators and views of Lake Erie and local landmarks. The expanded living spaces in our suites make them ideal for families and concierge rooms grant access to our exclusive MClub perks, including breakfast, snacks and evening appetizers. Hotel guests can take advantage of Vedas, our new 20,000 sq ft spa and fitness center, inviting lobby Greatroom and delicious new restaurant. For those planning weddings, bar/bat mitzvahs, conferences or seminars in Cleveland, enjoy our newly renovated 17,000 square feet of event space. Much of it offers breathtaking views of Lake Erie, and all is expertly supported by planners, catering and technology.
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Overall 8.2 Excellent
Based on 1,987 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.2
Pros: Room was cleaner than expected and the King size bed was about as comfy as it gets! Staff was personable and helpful,
OK
4.5
Pros: I wish I could come up with something nice to say about this place, but there really isn't anything nice about it. A mediocre hotel. The view was okay.
Good
6.2
Excellent
8.3
Pros: Location and bed
Details
Reviews
Overall 8.2 Excellent
Based on 1,987 reviews
Service
8.8
Location
8.8
WiFi
7.3
Room
6.8
Cleanliness
6.3
Amenities
5.6
Vibe
5.4
Breakfast
5.3
Location
8.9
Service
8.8
Room
6.4
Cleanliness
6.1
Breakfast
5.3
Vibe
4.6
Location
8.9
Service
8.5
Pool
7.0
Value for money
6.4
Room
5.8
Cleanliness
5.8
Breakfast
5.6
Amenities
5.4
Vibe
4.6
Location
8.8
Service
8.5
Service
9.0
Room
6.0
8.2 Excellent
Pros: Room was cleaner than expected and the King size bed was about as comfy as it gets! Staff was personable and helpful,
Cons: Super old elevators
4.5 OK
Pros: I wish I could come up with something nice to say about this place, but there really isn't anything nice about it. A mediocre hotel. The view was okay.
Cons: Mildew in grout on tub. Furniture in ratty condition. Room smelled musty/old. Tub drain clogged. Towels thread bare and had burnt linen smell. Elevator to garage was old and dirty.
6.2 Good
Pros:
Cons: Price
8.3 Excellent
Pros: Location and bed
Cons: Wait to check in
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Originally built in 1918, the Renaissance Cleveland Hotel is a local landmark. Stylish and sophisticated with architecture that reflects the area’s unique style and rich history, we’re ideally located in Downtown Cleveland near Public Square and connected to Tower City Center the hub of Downtown Cleveland’s nightlife and attractions featuring an array of boutiques, restaurants, and a movie theater. Catch a Cleveland Cavaliers game at the Q (Quicken Loans Arena) or see the Cleveland Indians at Progressive Field, both are a short walk away. Plus, Jack Cleveland Casino is connected to our Downtown Cleveland hotel via Tower City. Experience the best of Downtown Cleveland while staying in modern rooms with upscale amenities and elegant decor. Elevated in every way, the Renaissance Cleveland Hotel features vaulted ceilings, high-arched windows, a stunning marble fountain, and a magnificent Grand Ballroom that’s the perfect stage for conventions, corporate meetings, and wedding receptions.
Overall 8.2 Excellent
Based on 1,936 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.7
Pros: Location,staff
Good
6.2
Pros: Staff friendly n professional,
Excellent
10.0
Pros: Staff was super friendly.
Good
7.4
Pros: Beds were perfect. Very comfortable. Pillows were spot on. That is only thing was nice to say about my whole stay.
Details
Reviews
Overall 8.2 Excellent
Based on 1,936 reviews
Service
8.4
Location
8.2
Breakfast
7.7
Vibe
6.1
Room
5.8
WiFi
5.5
Cleanliness
5.4
Comfort
5.2
Wellness Area
5.0
Value for money
4.4
Pool
2.4
Service
8.5
Location
8.2
Breakfast
7.6
Vibe
5.5
Cleanliness
5.2
Comfort
4.8
Room
4.8
Value for money
4.3
WiFi
2.8
Pool
2.1
Service
7.9
Location
7.8
Vibe
5.5
Cleanliness
5.3
Comfort
4.8
Room
4.7
Value for money
4.4
WiFi
3.5
Service
8.6
Location
8.3
Amenities
7.0
Comfort
4.9
Room
4.7
Location
8.2
Room
4.8
9.7 Excellent
Pros: Location,staff
Cons: Very small room
6.2 Good
Pros: Staff friendly n professional,
Cons: elevator wouldnt take us to 12th floor only to 10th floor had to take steps up too room to unload bags. Had to go to front desk and ask why elevator would take us up to correct floor. Also drinks at bar for two beers 12 dollars pricy,and heard motors running outside room all night
10.0 Excellent
Pros: Staff was super friendly.
Cons:
7.4 Good
Pros: Beds were perfect. Very comfortable. Pillows were spot on. That is only thing was nice to say about my whole stay.
Cons: Room was dirty, hair in tub and in the sink. Also smelled funny. Not sure where it was coming from. Parking was very close. My van had door dings. The room size was so small a king size bed was just as big as the room. This place was NOT worh the money.
Originally built in 1918, the Renaissance Cleveland Hotel is a local landmark. Stylish and sophisticated with architecture that reflects the area’s unique style and rich history, we’re ideally located in Downtown Cleveland near Public Square and connected to Tower City Center the hub of Downtown Cleveland’s nightlife and attractions featuring an array of boutiques, restaurants, and a movie theater. Catch a Cleveland Cavaliers game at the Q (Quicken Loans Arena) or see the Cleveland Indians at Progressive Field, both are a short walk away. Plus, Jack Cleveland Casino is connected to our Downtown Cleveland hotel via Tower City. Experience the best of Downtown Cleveland while staying in modern rooms with upscale amenities and elegant decor. Elevated in every way, the Renaissance Cleveland Hotel features vaulted ceilings, high-arched windows, a stunning marble fountain, and a magnificent Grand Ballroom that’s the perfect stage for conventions, corporate meetings, and wedding receptions.
Radisson President's Award winning hotel located in Historic Gateway across from Progressive Field and Quicken Loans Arena. Within close walking distance to Tower City Mall, House of Blues and many restaurants. Easy access to CSU Convocation Center, Rock Hall of Fame, Playhouse Square Theatres and more! -Complimentary coffee daily -142 Stylish Guestrooms featuring complimentary High Speed Wireless Internet Access, Gateway Bar and Grille Restaurant with Room Service -Fitness Center -Valet Parking -Computer and Printer in Lobby -10 Meeting Rooms and more
Overall 8.0 Excellent
Based on 2,590 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
OK
4.8
Pros: Location
Good
6.0
Pros: Location was close to what we needed. Staff was super friendly.
Excellent
8.5
Pros: Fantastic location near the Q and Progressive Field, plus tons of great places to eat all in walking distance. Everything else to see is a very short drive away! The room was comfy, and the staff was always friendly.
Excellent
10.0
Pros: Everyone was very friendly.
Good
7.1
Pros: The room including bed was comfortable. Facilities were very clean and updated. The valet was super! He was the most helpful and friendly of all the staff.
Excellent
10.0
Pros: Proximity to the Q - super easy walk across the street for a CAVs game with my 10 YO son.
OK
4.0
Pros: bed
location
Good
7.7
Pros: Great location, check-in was smooth, and the staff were knowledgably.
Good
7.1
Pros: The location was the best part
Excellent
9.1
Pros: Comfortable bed
Details
Reviews
Overall 8.0 Excellent
Based on 2,590 reviews
Location
8.5
Service
7.8
WiFi
7.3
Room
5.9
Comfort
5.2
Value for money
5.2
Bar and Beverages
5.0
Vibe
4.5
Breakfast
4.3
Wellness Area
3.1
Amenities
2.5
Location
8.7
Service
7.6
Room
5.7
Comfort
5.3
Value for money
5.2
Breakfast
4.3
Vibe
3.5
Amenities
2.2
Location
8.6
Service
7.6
Comfort
5.3
Room
5.2
Value for money
5.2
Amenities
2.3
Service
7.8
Room
5.2
Location
8.5
Service
7.9
Room
5.1
4.8 OK
Pros: Location
Cons: Understaffed. Dated
6.0 Good
Pros: Location was close to what we needed. Staff was super friendly.
Cons: Sheets were dirty. No reasonable parking. No breakfast amenity.
8.5 Excellent
Pros: Fantastic location near the Q and Progressive Field, plus tons of great places to eat all in walking distance. Everything else to see is a very short drive away! The room was comfy, and the staff was always friendly.
Cons: The only thing I wasn't too happy about involved cleanliness, specifically the towels and sheets/blankets. A few towels had some sort of dirt on them (though luckily there were plenty to use instead), and I noticed what looked to be like oil/grease stains on my blankets. Really the only negative thing about the entire experience, definitely could have been worse!
10.0 Excellent
Pros: Everyone was very friendly.
Cons:
7.1 Good
Pros: The room including bed was comfortable. Facilities were very clean and updated. The valet was super! He was the most helpful and friendly of all the staff.
Cons: Valet parking fee was expensive. We booked through an online service thus our breakfast was not included in our room reservation. For what we paid $$ it should have been included as there were no sporting events thus low vacancy. It was still a long walk to many attractions that we wanted to go to but if you are going for basketball baseball or convention center it would work.
10.0 Excellent
Pros: Proximity to the Q - super easy walk across the street for a CAVs game with my 10 YO son.
Cons:
4.0 OK
Pros: bed
location
Cons: DIRTY BATHROOM-HAIR EVERYWHERE
valet took 8 dollars from car
no breakfast
26 dollars to park-above hotel costs
coffee creamer in in room coffee curdled
7.7 Good
Pros: Great location, check-in was smooth, and the staff were knowledgably.
Cons: The room was plain, but clean.
7.1 Good
Pros: The location was the best part
Cons: Compared to other hotels that I have started at I felt like I didn't get my full value out of it. It was the little things that weren't available like a little fridge, a DVD player. The AC didn't work very well if at all. Even at 60 degree I was still sweating.
9.1 Excellent
Pros: Comfortable bed
Cons: Small bathroom
Radisson President's Award winning hotel located in Historic Gateway across from Progressive Field and Quicken Loans Arena. Within close walking distance to Tower City Mall, House of Blues and many restaurants. Easy access to CSU Convocation Center, Rock Hall of Fame, Playhouse Square Theatres and more! -Complimentary coffee daily -142 Stylish Guestrooms featuring complimentary High Speed Wireless Internet Access, Gateway Bar and Grille Restaurant with Room Service -Fitness Center -Valet Parking -Computer and Printer in Lobby -10 Meeting Rooms and more
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Overall 8.0 Excellent
Based on 1,734 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
7.1
OK
4.8
Pros: Room had a nice view
OK
4.8
Pros: Location
Excellent
10.0
Pros: This location was chosen for it'so proximity to FirstEnergy Stadium, but it also has a multitude of shops and restaurants very close by.
Good
6.5
Pros: Comfortable bed and room. Decently clean.
Excellent
9.4
Excellent
9.7
Pros: Location
Excellent
9.7
Pros: Everybody that worked there was very nice. The front desk helped me immediately. Very nice place to stay. If I ever come back to Cleveland, this will be my first choice to stay
OK
5.1
Pros: Location to playhouse square. Breakfast good. Dinner good but extremely expensive. Staff friendly. Beds comfortable.
Excellent
8.5
Pros: Clean, spacious room. Comfortable firm bed. Nice staff. Great value. Great location.
Excellent
8.0
Pros: We enjoyed the location. Also the lobby was decorated beautiful for Christmas.
Excellent
9.4
Pros: Very close to Progressive Field. Decided to stay here because of ability to park car during 2 day stay and be close enough to walk everywhere. Only a few blocks from Progressive field, restaurants, bars, as well as sights in downtown Cleveland. Had an excellent stay. Beds were very comfortable, rooms were quiet.
Details
Reviews
Overall 8.0 Excellent
Based on 1,734 reviews
Location
8.4
Service
7.4
Room
5.8
Value for money
5.6
Breakfast
5.4
Cleanliness
5.4
WiFi
4.9
Amenities
4.1
Location
8.3
Bar and Beverages
7.5
Service
7.3
Room
5.6
Breakfast
5.3
Value for money
4.8
Cleanliness
4.8
Vibe
4.4
WiFi
3.8
Amenities
3.3
Location
8.1
Service
7.0
Value for money
5.4
Breakfast
5.2
Cleanliness
4.8
Room
4.5
Vibe
4.4
Amenities
4.0
Pool
3.9
Location
8.5
Service
7.7
Comfort
6.3
Value for money
5.7
Cleanliness
5.2
Room
5.0
Amenities
4.1
Location
8.5
Service
7.5
Comfort
5.8
Value for money
5.4
Cleanliness
5.2
Room
4.7
Amenities
4.0
7.1 Good
Pros:
Cons: We had to wait online forever to get into our room. They only had one lady checking in reservations and customers were definitely getting erritated.
4.8 OK
Pros: Room had a nice view
Cons: Staff were pretty rude ... parking not included in rate .. it was 24 bucks to park ... room wasn't very clean
4.8 OK
Pros: Location
Cons: Bedding had stains on it, full-length mirror looked like someone had poured coffee down the bottom of it, stains on everything- carpet, ironing board, comforter. No in-room fridge, room service closed early (only have it until 11pm, but no one answered the phone even before that at 10:50 pm). Staff was courteous, location was great; but completely unimpressed with the cleanliness of our room (or lack thereof).
10.0 Excellent
Pros: This location was chosen for it'so proximity to FirstEnergy Stadium, but it also has a multitude of shops and restaurants very close by.
Cons: Lack of a greeting by hotel staff.
6.5 Good
Pros: Comfortable bed and room. Decently clean.
Cons: Breakfast "buffet" was never replenished when food ran out. Never any plates or silverwear. For $15 a person I should be able to get as much food as I want. I was seated by the employee hangout hole in the dining room where I had the pleasure of listening to them complain about customers. Staff needs fired. Also checking out was a joke. They claimed they had no record of us being in that room rather someone else by a different name. Hire some employees with brains and manners.
9.4 Excellent
Pros:
Cons: The cost of valet. Also mark from valet insisted I had to pay him separately before he would run to get my car.
9.7 Excellent
Pros: Location
Cons: There wasn’t a mini-fridge in the room, which I thought was standard
9.7 Excellent
Pros: Everybody that worked there was very nice. The front desk helped me immediately. Very nice place to stay. If I ever come back to Cleveland, this will be my first choice to stay
Cons: Nothing. everything was great!
5.1 OK
Pros: Location to playhouse square. Breakfast good. Dinner good but extremely expensive. Staff friendly. Beds comfortable.
Cons: Pool was cold. Room was hot. Hot tub out of order. Two elevators out of order. Very frustrating.
8.5 Excellent
Pros: Clean, spacious room. Comfortable firm bed. Nice staff. Great value. Great location.
Cons: Woke up in the shiffering as the temperature had dropped a lot, and the blankets were pretty thin. In fairness I should have looked for the thermostat before going to sleep but i was surprised how cold it got in a few hours. Still a good hotel choice though.
8.0 Excellent
Pros: We enjoyed the location. Also the lobby was decorated beautiful for Christmas.
Cons: To get our room cleaned we had to ask specifically for it...2 separate times. There were wet towels molding in the floor before we got someone to come clean.
9.4 Excellent
Pros: Very close to Progressive Field. Decided to stay here because of ability to park car during 2 day stay and be close enough to walk everywhere. Only a few blocks from Progressive field, restaurants, bars, as well as sights in downtown Cleveland. Had an excellent stay. Beds were very comfortable, rooms were quiet.
Cons: Shower had very low pressure. TV remote did not work and was stuck on the Hotel Movie Preview channel. Was trying to check local weather before going for a walk before a game but remote did not work, and there were no change channel buttons on the TV itself.
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.7 Good
Based on 1,114 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6.0
Good
7.1
Pros: Bed and pillows.
Excellent
10.0
Pros: We chose this hotel due to the proximity to Wolstein arena. I was a bit nervous seeing several bad reviews but our room was great. Lots of options for breakfast in the morning.
Excellent
9.7
Pros: The room was very comfortable and inviting. Breakfast was good. Staff was also very pleasant and great view from our room.
OK
4.5
OK
4.2
Mediocre
3.4
Pros: Downtown and near restaurants.
On a fairly upgraded and police monitored street
Details
Reviews
Overall 7.7 Good
Based on 1,114 reviews
Breakfast
8.4
Service
7.8
Location
7.7
Room
6.7
WiFi
6.3
Breakfast
8.5
Location
7.7
Service
7.6
Room
6.4
Breakfast
8.4
Location
7.9
Service
7.5
Room
6.1
Comfort
5.1
Breakfast
8.5
Location
7.9
Service
7.6
Value for money
7.5
Room
6.2
Comfort
5.7
Breakfast
8.4
Location
7.9
Service
7.8
Cleanliness
7.2
Room
6.0
6.0 Good
Pros:
Cons: Lots of construction next door which provided lots of loud noise. Very hard to sleep and relax.
7.1 Good
Pros: Bed and pillows.
Cons: Elevator. Laundry room.
10.0 Excellent
Pros: We chose this hotel due to the proximity to Wolstein arena. I was a bit nervous seeing several bad reviews but our room was great. Lots of options for breakfast in the morning.
Cons: My only real complaint is that the bathroom was very small and our room got reall warm overnight. We had the ac on even though it was roughly 40 degrees outside.
9.7 Excellent
Pros: The room was very comfortable and inviting. Breakfast was good. Staff was also very pleasant and great view from our room.
Cons: I didn't like that it didn't have a pool.
4.5 OK
Pros:
Cons: Paid for a king bed and they only had a queen. Not impressed.
Also the room wasn't ready when we went to check in at 330 pm.
4.2 OK
Pros:
Cons: the staff was very rude, and didn't believe me when I explained that someone was staying in my room after I checked in. I had to wait for a while until they could get another room ready for my fiancee and I. There was also a lot of illegal activity going on with people asking for and selling drugs out front and what seemed to be prostitutes using this facilitate. If you have kids diffidently avoid this place at all coasts.
3.4 Mediocre
Pros: Downtown and near restaurants.
On a fairly upgraded and police monitored street
Cons: Dirty, small, very schetchy parking area
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Where to stay in Cleveland?
Our Heatmaps tool will help you find the perfect place to stay in Cleveland by showing you how close hotel options are to major activities
