Good to know
|Distance to city centre||0.5 km|
|Nearest airport||Cleveland Hopkins Intl|
|Distance to airport||16.7 km|
|"The restaurant and staff was great!"||(in 72 reviews)|
|"Very clean and great location downtown."||(in 66 reviews)|
|"Loved the valet parking."||(in 31 reviews)|
|"No free wifi on romos!!"||(in 5 reviews)|
|"Didn’t like the parking situation."||(in 22 reviews)|
|"Valet parking was extremely expensive also."||(in 9 reviews)|
Time of year
Show reviews that mention
|downtown cleveland||in 14 reviews|
|fitness center||in 9 reviews|
|free wifi||in 59 reviews|
|great hotel||in 233 reviews|
|great location||in 363 reviews|
|great restaurant||in 99 reviews|
|great stay||in 18 reviews|
|great view||in 111 reviews|
|location and valet||in 119 reviews|
|night valet||in 174 reviews|
|progressive field||in 7 reviews|
|roll hall||in 40 reviews|
|room was clean||in 292 reviews|
|staff was very friendly||in 348 reviews|
|valet parking||in 286 reviews|
|view of the lake||in 143 reviews|
|walking distance||in 78 reviews|
Bed were very comfortable, breakfast was great
Valet parking and a lot of confusion at front desks.
I did not like the I don't care attitude of this hotel...
The interior was messy when I first walked in, but it was clean.
The service of the staff was HORRIBLE! They almost told me my room was unavailable (despite paying ahead of time), told me there was no bellhop working and only one valet guy, so I had to struggle to bring all of my belongings upstairs by myself.
The restaurant, Urban Farmer, was great. The shower and the view from the room were good. That’s it.
Just to give this context, I stay in about 60-70 hotels per year. This is THE worst hotel I have ever stayed at. Ever. The doors all around you on your floor slam so loud almost non-stop between 7am and midnight or later. It was so stressful as you can’t work, relax or sleep much. my first night of two, the door slamming didn’t stop until 2am. As I only got three hours of sleep as a result, I tried to take a nap later that day but again the doors from adjacent rooms kept slamming over and over so I just reconciled to getting two sleepless nights.
The Beauty of it!!! Great location and lovely rooms!
Aside from a great location, guests who stay at the Westin Cleveland Downtown will find that it is full of quality amenities and features, including within the rooms themselves. This is a large, quality property that has 484 rooms in all. This is a smoke-free property, as well.
The rooms at the hotel have the types of comforts that guests are looking for today when they travel. Travelers can expect to have pillowtop beds and down comforters, along with coffeemakers and refrigerators. The rooms include air conditioning, along with a private bathroom, free bottled water, and free toiletries. The rooms are very comfortable from top to bottom.
For a surcharge, guests can enjoy cooked to order breakfasts between 7 am and 11 am each morning. The family-friendly property has WiFi in the rooms for a surcharge, as well as for free in some of the public areas of the hotel. Guests can find a safe-deposit box at the front desk, along with concierge services, a business center, meeting rooms, conference space, a bar, and more.
Travelers who are staying at the Westin Cleveland Downtown will find that the location truly is spectacular. The guests will be a short distance to a number of area parks, as well as attractions like the Rock and Roll Hall of Fame, JACK Cleveland Casino, Great Lakes Science Center, and the Cleveland Convention Center. Some local places where travelers can have a bite to eat include Cowell and Hubbard, Chicago’s Home of Chicken & Waffles, and Hodge’s.
based on 2,201 reviews
Things to know
- Great view
- Friendly service
Policies vary by room type and provider.
Reviews about The Westin Cleveland Downtown
Most popular landmarks
- Cleveland Public Library 295 m
- Cleveland Arcade 0.4 km
- Old Stone Church 0.5 km
- Soldiers and Sailors Monument 0.5 km
- Great Lakes Science Center 0.6 km
- Rock and Roll Hall of Fame 0.6 km
|Cleveland Hopkins Intl||16.7 km|