|"And the staff is super friendly."||(in 105 reviews)|
|"Everything else was excellent"||(in 4 reviews)|
|""Good location,friendly staff,elevator,good room view.""||(in 79 reviews)|
|"Terrible overall experience."||(in 2 reviews)|
|"No refrigerator no microwave!"||(in 23 reviews)|
|"Nothing worst hotel downtown"||(in 18 reviews)|
|friendly staff||in 231 reviews|
|room was clean||in 230 reviews|
|great location||in 202 reviews|
|valet parking||in 109 reviews|
|great hotel||in 95 reviews|
|free breakfast||in 80 reviews|
|room service||in 79 reviews|
|front desk||in 71 reviews|
|mini fridge||in 68 reviews|
|pool was closed||in 67 reviews|
|shuttle service||in 43 reviews|
|hot tub||in 30 reviews|
|bed was comfortable||in 27 reviews|
|crowne plaza||in 12 reviews|
|progressive field||in 9 reviews|
|overall our experience||in 7 reviews|
Nice hotel, I should have check thermostat though
Clean, spacious room. Comfortable firm bed. Nice staff. Great value. Great location.
Woke up in the shiffering as the temperature had dropped a lot, and the blankets were pretty thin. In fairness I should have looked for the thermostat before going to sleep but i was surprised how cold it got in a few hours. Still a good hotel choice though.
There wasn’t a mini-fridge in the room, which I thought was standard
Stayed over night to attend Indians games
Very close to Progressive Field. Decided to stay here because of ability to park car during 2 day stay and be close enough to walk everywhere. Only a few blocks from Progressive field, restaurants, bars, as well as sights in downtown Cleveland. Had an excellent stay. Beds were very comfortable, rooms were quiet.
Shower had very low pressure. TV remote did not work and was stuck on the Hotel Movie Preview channel. Was trying to check local weather before going for a walk before a game but remote did not work, and there were no change channel buttons on the TV itself.
Rooms not clean
Bedding had stains on it, full-length mirror looked like someone had poured coffee down the bottom of it, stains on everything- carpet, ironing board, comforter. No in-room fridge, room service closed early (only have it until 11pm, but no one answered the phone even before that at 10:50 pm). Staff was courteous, location was great; but completely unimpressed with the cleanliness of our room (or lack thereof).
Nice for a brief stay
We enjoyed the location. Also the lobby was decorated beautiful for Christmas.
To get our room cleaned we had to ask specifically for it...2 separate times. There were wet towels molding in the floor before we got someone to come clean.
Close to stadium
This location was chosen for it'so proximity to FirstEnergy Stadium, but it also has a multitude of shops and restaurants very close by.
Lack of a greeting by hotel staff.
Trashy Employees But Clean And Comfortable
Comfortable bed and room. Decently clean.
Breakfast "buffet" was never replenished when food ran out. Never any plates or silverwear. For $15 a person I should be able to get as much food as I want. I was seated by the employee hangout hole in the dining room where I had the pleasure of listening to them complain about customers. Staff needs fired. Also checking out was a joke. They claimed they had no record of us being in that room rather someone else by a different name. Hire some employees with brains and manners.
The cost of valet. Also mark from valet insisted I had to pay him separately before he would run to get my car.
Everybody that worked there was very nice. The front desk helped me immediately. Very nice place to stay. If I ever come back to Cleveland, this will be my first choice to stay
Nothing. everything was great!
Location to playhouse square. Breakfast good. Dinner good but extremely expensive. Staff friendly. Beds comfortable.
Pool was cold. Room was hot. Hot tub out of order. Two elevators out of order. Very frustrating.
Not enough staff
We had to wait online forever to get into our room. They only had one lady checking in reservations and customers were definitely getting erritated.
It was ok
Room had a nice view
Staff were pretty rude ... parking not included in rate .. it was 24 bucks to park ... room wasn't very clean
One of the greatest cities in the Midwestern United States is Cleveland, Ohio. This city is known for its sports, arts, and shopping. When travelers choose to visit the downtown Cleveland area, they will need to find a place to stay that will fit all of their needs. The Crowne Plaza Cleveland at Playhouse Square is an excellent choice for lodging. This hotel is located in the theatre district of Cleveland. It is ready to help business travelers and families. It has meeting facilities, a business center, and a fitness center available for all guests of the hotel.
Rooms here include WiFi, flat-screen television, mini fridge, air conditioning with climate controls, laundry, and a work desk with chair. The rooms are set up for business travelers, but families enjoy the amenities here as well.
When visiting the downtown Cleveland area, guests of the hotel can enjoy the Rock ‘N Roll Hall of Fame, Playhouse Square, First Energy Stadium, Progressive Field, Quicken Loans Arena, Great Lakes Science Center, Cleveland Clinic, and Lake Erie. At Lake Erie, guests can go canoeing and kayaking. They can check out the beach areas there as well.
When choosing to stay at the Crowne Plaza Cleveland at Playhouse Square, guests will be excited about the top quality rooms and amenities they have. They will also fall in love with the staff here. The staff is friendly and can help guests find dining, shopping, and sports options so they can have a lot of fun while they are here.
based on 681 reviews
Policies vary by room type and provider.
Crowne Plaza Cleveland at Playhouse Square is located at 1260 Euclid Avenue in Downtown, 0.8 km from the centre of Cleveland. Playhouse Square Centre is the closest landmark to Crowne Plaza Cleveland at Playhouse Square.
Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Cleveland at Playhouse Square.
Yes, Crowne Plaza Cleveland at Playhouse Square offers free Wi-Fi.
No, Crowne Plaza Cleveland at Playhouse Square does not offer free parking.
No, Crowne Plaza Cleveland at Playhouse Square does not offer free airport shuttle service.
Crowne Plaza Cleveland at Playhouse Square is 17 km from Cleveland Hopkins Intl. Crowne Plaza Cleveland at Playhouse Square is 68 km from Akron/Canton.
No, Crowne Plaza Cleveland at Playhouse Square does not have a pool on-site.
Crowne Plaza Cleveland at Playhouse Square has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.