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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
![Cleveland Marriott Downtown at Key Tower - Cleveland - Building]()
All photos (35)
![Cleveland Marriott Downtown at Key Tower - Cleveland - Building]()
Building (1)
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bedroom]()
Bedroom (8)
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bar]()
Bar (4)
![Cleveland Marriott Downtown at Key Tower - Cleveland - Lobby]()
Lobby (2)
![Cleveland Marriott Downtown at Key Tower - Cleveland - Building]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bedroom]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bar]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Lobby]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Lounge]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Restaurant]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Patio]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Living room]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Dining room]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bathroom]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Outdoor view]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Buffet]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Meeting room]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bedroom]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bar]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Lobby]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Lounge]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Restaurant]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Living room]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bathroom]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Outdoor view]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Buffet]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Meeting room]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bedroom]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bar]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Restaurant]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bathroom]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bedroom]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bar]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bedroom]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bedroom]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bedroom]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland - Bedroom]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland]( "Provided by Leonardo")
![Cleveland Marriott Downtown at Key Tower - Cleveland]( "Provided by Leonardo")
Cleveland Marriott Downtown at Key Tower
1360 West Mall Drive, Cleveland, OH 44114, United States
+1 216 696 9200
Cheapest
rate per night
8.9
Excellent
based on 196 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Hotels.com | $209 |
| MARRIOTTDERBYSOFT | $209 |
| KAYAK | $222 |
Good to know
Value for money | 8.0 |
|---|---|
Distance to city centre | 0.2 km |
Location rating | 9.4 |
Nearest airport | Cleveland Hopkins Intl |
Distance to airport | 16.4 km |
Rooms available at Cleveland Marriott Downtown at Key Tower
Double rooms
$222+
Bed type
Provider
Total stay + taxes & fees
Double bed
$222
Double bed
$245
Unknown
$245
Unknown
$265
Double bed
$331
King rooms
$209+
Bed type
Provider
Total stay + taxes & fees
King bed
$209
King bed
$209
King bed
$245
King bed
$261
King bed
$286
Reviews of Cleveland Marriott Downtown at Key Tower
Pros
| "Clean and friendly staff." | (in 42 reviews) |
|---|---|
| "Friendly staff and perfect location." | (in 32 reviews) |
| "Nice room at great location." | (in 8 reviews) |
Cons
| "And wouldnt give money back." | (in 3 reviews) |
|---|---|
| "They refused to get me the room i booked and wouldnt refund the money" | (in 4 reviews) |
| "Expensive valet parking is the only option." | (in 3 reviews) |
Traveller rating
49
6
3
2
1
Time of year
Traveller type
Show reviews that mention
+
| staff was great | in 89 reviews |
|---|---|
| great location | in 86 reviews |
| nice hotel | in 48 reviews |
| lake view | in 36 reviews |
| continental breakfast | in 32 reviews |
| hotel under construction | in 20 reviews |
| room was small | in 20 reviews |
| walk everywhere | in 12 reviews |
| marriott | in 11 reviews |
| many times | in 10 reviews |
| refund the money | in 8 reviews |
| valet parking | in 8 reviews |
| comfortable room | in 6 reviews |
| hall of fame | in 6 reviews |
| double bed | in 5 reviews |
| hassle free | in 5 reviews |
| rock and roll | in 1 review |
| taxes and fees | in 1 review |
-
OkayDec 20185.1
Staff was very helpful and engaged. Easy to get to from highway and parking was too easy to believe for downtown Cleveland.
After checking in at 5pm we where greated with a memo in our room informing us of a recent water shut off. We had BROWN water up until we checked out. We where also in a room that had what sounded like construction and music playing above us the entire night. I couldn’t sleep a wink with the loud noise. Disssapointed that I paid more for a city view room and felt with these issues.
-
ExcellentNov 201610.0
Close proximity to every major item in downtown Cleveland. Easy walk to the Browns stadium.
This Sunday morning breakfast buffet continue to run out of food. You would be waiting in line and get up where the food is and trays would all be empty
-
PoorOct 20162.0
We spoke to 3 different people on the phone and they were all rude and unhelpful to the point that we cancelled our stay and stayed at the doubletree where EVERYONE we spoke with was helpful and the request for double beds specifically which was the simple request we had was met with a no problem and see you soon. The 3 Marriott women were very rude and said it wasn't their job. Stay at the Doubletree they are friendly and give you delicious cookies!!!
-
ExcellentSep 201610.0
Comfortable and easy
-
ExcellentOct 201510.0
very pleased
Check in and check out were fast. Everything was clean. They make staying there hassle free.
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About Cleveland Marriott Downtown at Key Tower
Overview
Benefit from the impeccable downtown location of Cleveland Marriott Downtown at Key Tower just steps away from many of Cleveland, Ohio's most sought-after attractions. Located in the vibrant downtown, directly across the street from the Cleveland Convention Center, our hotel is near the Rock and Roll Hall of Fame, Rocket Mortgage FieldHouse, Great Lakes Science Center, FirstEnergy Stadium and Lake Erie. Settle into our spacious, modern hotel rooms or suites, where plush bedding and views of the lake await. Stay relaxed and focused in our state-of-the-art, 20,000-square-foot Spa or join us for drinks or a sumptuous meal at one of the hotel's popular restaurants or bars. Host your next event in Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom and charming outdoor patio, enhanced by delicious catering, thoughtful planning services and intuitive amenities. Come experience the best that Cleveland, Ohio has to offer at Cleveland Marriott Downtown at Key Tower.
Marriott
Features
8.9 Excellent
based on 196 reviews
9.0
Cleanliness
9.0
Comfort
8.0
Facilities
9.4
Location
Check in |
16:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities at Cleveland Marriott Downtown at Key Tower
ATM on-site
Babysitting or child care
Business centre
Car hire
Wake-up service
Entire unit wheelchair accessible
Internet
Executive lounge access
Fax/photocopying
Family rooms
Concierge service
Cribs available
Feather pillow
Fire extinguisher
Gift shop
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Fold-up bed
Free toiletries
Room service
Smoke alarms
Heating
Physical distancing in dining areas
Physical distancing rules
Health club
Spa
Interconnected room(s) available
Cycling
Skiing
Key card access
CCTV outside property
No smoking
Lake view
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Parking
Hairdryer
Fitness centre
Lockers
Horse riding
Lowered sink
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Non-feather pillow
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Outdoor furniture
Food can be delivered to guest accommodation
Bowling
Guests can opt out of accommodation cleaning
Staff follow all safety protocols as directed by local authorities
Private bathroom
24-hour front desk
Storage available
Private parking
Conference rooms
Wedding services
Spa and wellness centre
Free Wi-Fi
Radio
Raised toilet
Pets allowed on request. Charges may apply.
Disabled access
Roll-in shower
Linens
Towels
Safety deposit box
Seating area
Lift
Hiking
Massage
Library
Shampoo
Shared lounge/TV area
Shower
Accessible by lift
Adapted bath
Snack bar
Socket near the bed
Alarm clock
Allergy-free room
Bathtub
Body soap
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Toilet with grab rails
Safe
Sauna
Dustbins
Coffee machine
TV
Upper floors accessible by lift
Conditioner
Valet parking
Desk
Vending machine (drinks)
Vending machine (snacks)
Walk-in shower
Wardrobe or closet
FAQs when booking at Cleveland Marriott Downtown at Key Tower
Does Cleveland Marriott Downtown at Key Tower have special cancellation policies due to coronavirus (COVID-19)?
Where is Cleveland Marriott Downtown at Key Tower located?
When is check-in time and check-out time at Cleveland Marriott Downtown at Key Tower?
Does Cleveland Marriott Downtown at Key Tower offer free Wi-Fi?
Does Cleveland Marriott Downtown at Key Tower offer free parking?
Does Cleveland Marriott Downtown at Key Tower offer free airport shuttle service?
How far is Cleveland Marriott Downtown at Key Tower from the airport?
Can you bring pets to Cleveland Marriott Downtown at Key Tower?
Does Cleveland Marriott Downtown at Key Tower have a pool?
Photos of Cleveland Marriott Downtown at Key Tower
All photos
01 of 35
Reviews about Cleveland Marriott Downtown at Key Tower
“Room was fine, the lobby and common areas were very nice.”
“good staff, great location, clean room and lobby area”
“Easy to get to good restaurants and major Cleveland Attractions.”
“We liked the burger & bar offer.”
“Was close to the event Ibwas in town for had bar in lobby an friendly staff”
Property safety measures
Cleveland Marriott Downtown at Key Tower has implemented the following measures:
Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
Location
Most popular landmarks
- Old Stone Church156 m
- Cleveland Public Library168 m
- Soldiers and Sailors Monument229 m
- Cleveland Arcade312 m
- Terminal Tower0.4 km
- Great Lakes Science Center0.7 km
Cleveland travel guide
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