Prices are in New Zealand Dollars.

Cleveland Marriott Downtown at Key Tower

1360 West Mall Drive, Cleveland, OH 44114, United States
+1 216 696 9200

Cheapest
rate per night

8.9

Excellent
based on 196 reviews
Cleveland Marriott Downtown at Key Tower - Cleveland, OH, United States
Mon 19/4
-
Tue 20/4
Compare vs KAYAK |

Provider Nightly total
Hotels.com $209
MARRIOTTDERBYSOFT $209
KAYAK $222
Hotels.com
MARRIOTTDERBYSOFT
KAYAK

Good to know

Value for money

8.0

Distance to city centre

0.2 km

Location rating

9.4

Nearest airport

Cleveland Hopkins Intl

Distance to airport

16.4 km

Rooms available at Cleveland Marriott Downtown at Key Tower

Mon 19/4
Tue 20/4

Double rooms

$222+

Bed type
Provider
Total stay + taxes & fees
Double bed
$222
Double bed
$245
Unknown
$245
Unknown
$265
Double bed
$331

King rooms

$209+

Bed type
Provider
Total stay + taxes & fees
King bed
$209
King bed
$209
King bed
$245
King bed
$261
King bed
$286

Reviews of Cleveland Marriott Downtown at Key Tower

Pros

Cons

Traveller rating

49
6
3
2
1

Time of year

Traveller type

Show reviews that mention

+
staff was great in 89 reviews
great location in 86 reviews
nice hotel in 48 reviews
lake view in 36 reviews
continental breakfast in 32 reviews
hotel under construction in 20 reviews
room was small in 20 reviews
walk everywhere in 12 reviews
marriott in 11 reviews
many times in 10 reviews
refund the money in 8 reviews
valet parking in 8 reviews
comfortable room in 6 reviews
hall of fame in 6 reviews
double bed in 5 reviews
hassle free in 5 reviews
rock and roll in 1 review
taxes and fees in 1 review
  • Okay
    Dec 2018
    5.1

    Staff was very helpful and engaged. Easy to get to from highway and parking was too easy to believe for downtown Cleveland.

    After checking in at 5pm we where greated with a memo in our room informing us of a recent water shut off. We had BROWN water up until we checked out. We where also in a room that had what sounded like construction and music playing above us the entire night. I couldn’t sleep a wink with the loud noise. Disssapointed that I paid more for a city view room and felt with these issues.

  • Excellent
    Nov 2016
    10.0

    Close proximity to every major item in downtown Cleveland. Easy walk to the Browns stadium.

    This Sunday morning breakfast buffet continue to run out of food. You would be waiting in line and get up where the food is and trays would all be empty

  • Poor
    Oct 2016
    2.0

    We spoke to 3 different people on the phone and they were all rude and unhelpful to the point that we cancelled our stay and stayed at the doubletree where EVERYONE we spoke with was helpful and the request for double beds specifically which was the simple request we had was met with a no problem and see you soon. The 3 Marriott women were very rude and said it wasn't their job. Stay at the Doubletree they are friendly and give you delicious cookies!!!

  • Excellent
    Sep 2016
    10.0

    Comfortable and easy

  • Excellent
    Oct 2015
    10.0

    very pleased

    Check in and check out were fast. Everything was clean. They make staying there hassle free.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About Cleveland Marriott Downtown at Key Tower

Overview

Benefit from the impeccable downtown location of Cleveland Marriott Downtown at Key Tower just steps away from many of Cleveland, Ohio's most sought-after attractions. Located in the vibrant downtown, directly across the street from the Cleveland Convention Center, our hotel is near the Rock and Roll Hall of Fame, Rocket Mortgage FieldHouse, Great Lakes Science Center, FirstEnergy Stadium and Lake Erie. Settle into our spacious, modern hotel rooms or suites, where plush bedding and views of the lake await. Stay relaxed and focused in our state-of-the-art, 20,000-square-foot Spa or join us for drinks or a sumptuous meal at one of the hotel's popular restaurants or bars. Host your next event in Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom and charming outdoor patio, enhanced by delicious catering, thoughtful planning services and intuitive amenities. Come experience the best that Cleveland, Ohio has to offer at Cleveland Marriott Downtown at Key Tower.

Marriott

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.9 Excellent

based on 196 reviews

9.0

Cleanliness

9.0

Comfort

8.0

Facilities

9.4

Location

Check in

16:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Cleveland Marriott Downtown at Key Tower

ATM on-site
Babysitting or child care
Business centre
Car hire
Wake-up service
Entire unit wheelchair accessible
Internet
Executive lounge access
Fax/photocopying
Family rooms
Concierge service
Cribs available
Feather pillow
Fire extinguisher
Gift shop
Laundry facilities
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Mini-market on site
Multi-lingual staff
Fold-up bed
Free toiletries
Room service
Smoke alarms
Heating
Physical distancing in dining areas
Physical distancing rules
Health club
Spa
Interconnected room(s) available
Cycling
Skiing
Key card access
CCTV outside property
No smoking
Lake view
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Parking
Hairdryer
Fitness centre
Lockers
Horse riding
Lowered sink
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Newspapers
Non-feather pillow
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Outdoor furniture
Food can be delivered to guest accommodation
Bowling
Guests can opt out of accommodation cleaning
Staff follow all safety protocols as directed by local authorities
Private bathroom
24-hour front desk
Storage available
Private parking
Conference rooms
Wedding services
Spa and wellness centre
Free Wi-Fi
Radio
Raised toilet
Pets allowed on request. Charges may apply.
Disabled access
Roll-in shower
Linens
Towels
Safety deposit box
Seating area
Lift
Hiking
Massage
Library
Shampoo
Shared lounge/TV area
Shower
Accessible by lift
Adapted bath
Snack bar
Socket near the bed
Alarm clock
Allergy-free room
Bathtub
Body soap
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Carpeted
Toilet
Toilet paper
Toilet with grab rails
Safe
Sauna
Dustbins
Coffee machine
TV
Upper floors accessible by lift
Conditioner
Valet parking
Desk
Vending machine (drinks)
Vending machine (snacks)
Walk-in shower
Wardrobe or closet

FAQs when booking at Cleveland Marriott Downtown at Key Tower

Does Cleveland Marriott Downtown at Key Tower have special cancellation policies due to coronavirus (COVID-19)?

Where is Cleveland Marriott Downtown at Key Tower located?

When is check-in time and check-out time at Cleveland Marriott Downtown at Key Tower?

Does Cleveland Marriott Downtown at Key Tower offer free Wi-Fi?

Does Cleveland Marriott Downtown at Key Tower offer free parking?

Does Cleveland Marriott Downtown at Key Tower offer free airport shuttle service?

How far is Cleveland Marriott Downtown at Key Tower from the airport?

Can you bring pets to Cleveland Marriott Downtown at Key Tower?

Does Cleveland Marriott Downtown at Key Tower have a pool?

Photos of Cleveland Marriott Downtown at Key Tower

Cleveland Marriott Downtown at Key Tower - Cleveland - Building
All photos (35)
Cleveland Marriott Downtown at Key Tower - Cleveland - Building
Building (1)
Cleveland Marriott Downtown at Key Tower - Cleveland - Bedroom
Bedroom (8)
Cleveland Marriott Downtown at Key Tower - Cleveland - Bar
Bar (4)
Cleveland Marriott Downtown at Key Tower - Cleveland - Lobby
Lobby (2)

Property safety measures

Cleveland Marriott Downtown at Key Tower has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most popular landmarks

  • Old Stone Church156 m
  • Cleveland Public Library168 m
  • Soldiers and Sailors Monument229 m
  • Cleveland Arcade312 m
  • Terminal Tower0.4 km
  • Great Lakes Science Center0.7 km

Cleveland travel guide

Learn about Cleveland on KAYAK

Nearby hotels

Closest

9.2 Excellent (2,195 reviews)
0.16 km
8.6 Excellent (1,448 reviews)
0.22 km
9 Excellent (819 reviews)
0.25 km

Cheapest

8.5 Excellent (732 reviews)
0.4 km
7.5 Good (948 reviews)
0.3 km
8 Excellent (449 reviews)
0.31 km

Most recommended

9.2 Excellent (2,195 reviews)
0.16 km
9 Excellent (819 reviews)
0.25 km
8.6 Excellent (1,448 reviews)
0.22 km
Hotels North America United States Ohio Cleveland Cleveland Marriott Downtown at Key Tower