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Cleveland Marriott Downtown at Key Tower

4 stars
8.7
Very good
based on 494 reviews
494 reviews
1360 West Mall Drive, Cleveland, OH 44114, United States
1360 West Mall Drive, Cleveland, OH
+1 216 696 9200
Fri 9/10
-
Sat 10/10
2 guests, 1 room
Bar
Other
Outdoor view
Restaurant
Patio
Restaurant
Outdoor view
Restaurant
Conference room
Bar
Banquet hall
Lounge
Restaurant
Restaurant
Bedroom
Bar
Bar
Lobby
Lounge
Spa
Dining room
Bar
Bedroom
Spa
Gym
Conference room
Lobby
Spa
Bedroom
Gym
Living room
Lounge
Bedroom
Gym
Conference room
Bedroom
Living room
Lobby
Bathroom
Living room
Gym
Bedroom
Buffet
Bathroom
Room amenity
Gym
Spa
Other
Banquet hall
Bedroom
Front desk
Building
Living room
Spa
Bedroom
Buffet
Bathroom
Front desk
Hallway
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Experience the best that Cleveland has to offer at the Cleveland Marriott Downtown at Key Tower. Offering a location matched by few others, our downtown Cleveland Public Square hotel is across the street from the Huntington Convention Center of Cleveland and just steps from the Rock and Roll Hall of Fame & Museum, Rocket Arena, Great Lakes Science Center and Huntington Field. Settle into spacious rooms or suites, where plush bedding and stunning views of nearby Lake Erie await. Stay relaxed and focused in Ascend Fitness and Spa, a state-of-the-art, 20,000-square-foot oasis, or join us for drinks or a sumptuous meal at our award-winning, upscale Italian restaurant, Il Venetian, or at The Greatroom. Host your next event at our hotel in downtown Cleveland, Ohio, in one of our redesigned event spaces, including our stunning Grand Ballroom. Enjoy creative, inspired cuisine and thoughtful, intuitive planning partners committed to partnering on successful, memorable events.
8.7
Very good
494 reviews

Latest deals for Cleveland Marriott Downtown at Key Tower

Fri 9/10
-
Sat 10/10
Deals from
$333
•Cheapest rate per night
Compare prices for Standard Room, Queen room and 27 more Cleveland Marriott Downtown at Key Tower deals.
Standard Room, 1 king bed
$333
nightly with fees
Queen room, 1 queen bed
$402
nightly with fees
King room, 1 king bed
$402
nightly with fees
Double room, 2 double beds
$333
nightly with fees
King room, bed type unknown
$461
nightly with fees
Queen room, bed type unknown
$856
nightly with fees
King room, 1 king bed
$333
nightly with fees
Double room, 2 double beds
$354
nightly with fees
Double room, 2 double beds
$354
nightly with fees
King room, bed type unknown
$372
nightly with fees
Queen room, bed type unknown
$1,618
nightly with fees
King room, 1 king bed
$354
nightly with fees
Double room, 2 double beds
$626
nightly with fees
King room, bed type unknown
$356
nightly with fees
Double room, 2 double beds
$424
nightly with fees
Queen room, bed type unknown
$1,011
nightly with fees
Double room, 2 double beds
$358
nightly with fees
Standard Room, bed type unknown
$362
nightly with fees
King room, bed type unknown
$396
nightly with fees
King room, bed type unknown
$366
nightly with fees
Double room, 2 double beds
$551
nightly with fees
Double room, 2 double beds
$445
nightly with fees
King room, 1 king bed
$485
nightly with fees
King room, 1 king bed
$781
nightly with fees
King room, bed type unknown
$791
nightly with fees
Queen room, 1 queen bed
$919
nightly with fees
Double room, 1 king bed
$1,875
nightly with fees
Double room, 2 double beds
$2,088
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Cleveland Marriott Downtown at Key Tower

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Reviews of Cleveland Marriott Downtown at Key Tower

8.7
Very good
494 verified ratings
Wonderful
273
Very good
71
Good
53
Okay
25
Fair
27
Mediocre
12
Poor
33

Summary of reviews

Guests say
Guests consistently praised the hotel's central and convenient location, making it easy to access downtown and nearby attractions. Many found the rooms clean and inviting, and several highlighted the comfort of the beds. However, there were repeated complaints about customer service, with some guests experiencing rude or unhelpful staff and issues with food delivery. Value for price was also a concern, especially regarding unexpected charges for internet and parking. Overall, the positives centered on location, cleanliness, and bed comfort, while service and value received mixed to negative feedback.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness8.5 out of 10
Bed Comfort7.5 out of 10
Value for Price2.5 out of 10
Service1.5 out of 10
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10
Wonderful
Thomas, Apr 2024
The staff across the board were amazing! So attentive in every part of the hotel! We felt like pampered guests but it is very apparent they have made this their culture. Well done
5.1
Fair
Anonymous, Dec 2018
Pros (+) Staff was very helpful and engaged. Easy to get to from highway and parking was too easy to believe for downtown Cleveland.
Cons (-) After checking in at 5pm we where greated with a memo in our room informing us of a recent water shut off. We had BROWN water up until we checked out. We where also in a room that had what sounded like construction and music playing above us the entire night. I couldn’t sleep a wink with the loud noise. Disssapointed that I paid more for a city view room and felt with these issues.
10
Wonderful
Anonymous, Nov 2016
Pros (+) Close proximity to every major item in downtown Cleveland. Easy walk to the Browns stadium.
Cons (-) This Sunday morning breakfast buffet continue to run out of food. You would be waiting in line and get up where the food is and trays would all be empty
2.0
Poor
Anonymous, Oct 2016
Cons (-) We spoke to 3 different people on the phone and they were all rude and unhelpful to the point that we cancelled our stay and stayed at the doubletree where EVERYONE we spoke with was helpful and the request for double beds specifically which was the simple request we had was met with a no problem and see you soon. The 3 Marriott women were very rude and said it wasn't their job. Stay at the Double...
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Location

1360 West Mall Drive, Cleveland, OH 44114

What's nearby

  • Cleveland Mall62 m
  • Public Square222 m
  • Terminal Tower0.5 km
  • Huntington Bank Field0.7 km
  • Quicken Loans Arena0.7 km
  • Rock and Roll Hall of Fame0.8 km
  • Steamship William G. Mather Maritime Museum0.8 km
  • Progressive Field0.9 km
  • Playhouse Square Centre1.1 km
  • St. Peter Church1.1 km
  • West Side Market2.1 km
  • Great Lakes Brewing Company2.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Cleveland Marriott Downtown at Key Tower

Which month has the cheapest rates at Cleveland Marriott Downtown at Key Tower?

The cheapest month to stay at Cleveland Marriott Downtown at Key Tower is December, with an average nightly rate of $385. The most expensive month is March at $403 per night.

What is the cheapest day to book Cleveland Marriott Downtown at Key Tower?

The cheapest day to book Cleveland Marriott Downtown at Key Tower is Sunday, with an average nightly rate of $368. The most expensive day is Thursday at $2,259 per night.

How far in advance should you book Cleveland Marriott Downtown at Key Tower?

To get the best price at Cleveland Marriott Downtown at Key Tower, book around 7 weeks in advance. This could save you approximately 18% compared to booking last minute.

FAQs when booking at Cleveland Marriott Downtown at Key Tower

  • Where is Cleveland Marriott Downtown at Key Tower located?

    Cleveland Marriott Downtown at Key Tower is located at 1360 West Mall Drive in Downtown, 0.3 km from the centre of Cleveland. Cleveland Mall is the closest landmark to Cleveland Marriott Downtown at Key Tower.

  • When is check-in time and check-out time at Cleveland Marriott Downtown at Key Tower?

    Check-in time is 16:00 and check-out time is 11:00 at Cleveland Marriott Downtown at Key Tower.

  • How far is Cleveland Marriott Downtown at Key Tower from the airport?

    Cleveland Marriott Downtown at Key Tower is 16.4 km from Cleveland Hopkins Intl. Cleveland Marriott Downtown at Key Tower is 18.3 km from Cleveland Cuyahoga County.

  • How does KAYAK find such great Cleveland Marriott Downtown at Key Tower hotel deals?

    KAYAK scours the web for all room deals available at Cleveland Marriott Downtown at Key Tower in Cleveland and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Cleveland Marriott Downtown at Key Tower and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Cleveland Marriott Downtown at Key Tower.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
10% cheaperDrury Plaza Hotel Cleveland Downtown9 Excellent (4,132 reviews)0.17 kmIndoor pool, Fitness centre, Restaurant$321+
4-star hotel
11% cheaperHilton Cleveland Downtown9 Excellent (1,377 reviews)0.23 kmIndoor pool, Fitness centre, Restaurant$318+
4-star hotel
15% cheaperHyatt Regency Cleveland at The Arcade8.3 Excellent (2,091 reviews)0.23 kmFitness centre, Restaurant, Bar/Lounge$303+
Suite in Downtown under a mile from Rock & Roll HoF, Browns & Gaurdians Stadiums
6 Good (1 review)0.29 kmFitness centre, Free Wi-Fi, Coffee machine$590+

Cheapest

See cheapest stays in Cleveland
3-star hotel
29% cheaperHampton Inn Cleveland-Downtown8 Excellent (2,007 reviews)0.4 kmFitness centre, Room service, Free Wi-Fi$252+
3-star hotel
26% cheaperResidence Inn by Marriott Cleveland Downtown8 Excellent (818 reviews)0.54 kmFitness centre, Bar/Lounge, Room service$264+
4-star hotel
24% cheaperThe Westin Cleveland Downtown8 Excellent (1,227 reviews)0.32 kmFitness centre, Restaurant, Bar/Lounge$270+
4-star hotel
24% cheaperHotel Cleveland Autograph Collection7.2 Good (1,168 reviews)0.34 kmFitness centre, Restaurant, Bar/Lounge$271+

Most recommended

See most recommended stays in Cleveland
2 Downtown Suites under a mile from Rock & Roll HoF & Stadiums
10 Excellent (1 review)0.29 kmFitness centre, Free Wi-Fi, Coffee machine$1,182+
3 Convenient Rooms Near Rock and Roll Hall of Fame w/ Plush Bedding
10 Excellent (1 review)0.29 kmFitness centre, Free Wi-Fi, Coffee machine$1,764+
Adventure Awaits! Near Huntington Convention Cente
10 Excellent (1 review)0.29 kmFitness centre, Free Wi-Fi, Coffee machine$590+
4-star hotel
12% cheaper
Fidelity Hotel
9.3 Excellent (71 reviews)0.36 kmFitness centre, Restaurant, Bar/Lounge$311+

Good to know

Distance to city centre

Nearest airport

Distance to airport

0.3 km
Cleveland Hopkins Intl
16.4 km

More options for your stay in Cleveland