3 stars
Aloft Cleveland Downtown
Photos of Aloft Cleveland Downtown
Overview
Within a 20-minute walk from Tower City-Public Square Rail Station, Aloft Cleveland Downtown provides guests with a convenient base when visiting Cleveland. It also provides a sauna, free Wi-Fi and valet parking.
This hip hotel offers an airport shuttle, a concierge and a 24-hour reception. A fitness centre is available to guests wanting to keep active while away.
Aloft Cleveland Downtown has 150 rooms and has been recently refurbished. Each one features a flat-screen TV with satellite channels, in addition to a private en suite.
The hotel is surrounded by the area's well-known tourist attractions, including Cleveland Browns Stadium, Cleveland Mall and Terminal Tower, which are a short walk away. Guests can also visit Public Square, Tower City Center and Horseshoe Casino.
Latest deals for Aloft Cleveland Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Aloft Cleveland Downtown
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Valet parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- Cable or satellite TV
Accessibility and suitability
- No smoking
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Toilet with grab rails
- Shower chair
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Room service
- 24-hour front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
Bathroom
- Hairdryer
- Bathrobe
- Walk-in shower
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
Health and safety
- Daily housekeeping
- Safe
Workspace
- Desk
Things to do
- Casino
General
- Storage available
Family friendly
- Cribs available
Fitness
- Fitness centre
Spa
- Sauna
Reviews of Aloft Cleveland Downtown
8.0
Very good
567 verified ratings
Wonderful
252
Very good
98
Good
70
Okay
35
Fair
50
Mediocre
16
Poor
46
Guests say
Guests appreciated the hotel's great location, a highlight across many reviews. However, there were significant complaints regarding cleanliness, with numerous mentions of stained linens and dirty rooms. The service was noted to be lacking, particularly due to understaffing, leading to a less than professional check-in experience. Furthermore, the hotel's atmosphere, especially on weekends, tended to be party-like, resulting in a noisy environment, which disturbed some guests' sleep.AI-generated from customer reviews
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Score by provider
8.1 out of 10
458 reviews
7 out of 10
42 reviews
9.7 out of 10
3 reviews
8.3 out of 10
10 reviews
Pros (+) room looked nice
Cons (-) it was loud, the sink was clogged and barely drained, the shower had horribly low water pressure, and the shampoo dispenser didn't work
Pros (+) Can't get a better location if you are looking for an east bank experience. Hotel is modern and nice. Great party stop for before and after a good night out.
Cons (-) Missing a little of the elegance of the other historical CLE hotels. Cab or shuttle ride to the Casino or East 4'th.
Pros (+) Nice place, friendly/helpful staff, easy to walk to great places. The Flats is a great place to use as a base for exploring when you flee to the Cleve.
Cons (-) When I got drunk I forgot which elevator bank went to my room and which went to the parking garage. I guess you can't fault the hotel for that.
Pros (+) The check in and out was fast and friendly. The rooms were nicely appointed and new. The bedding was comfortable and the view of Lake Erie was fantastic. Many restaurants close by. Complimentary coffee in the Morning.
Cons (-) No complimentary breakfast at this location.
Pros (+) It was new and a ok location. Staff was great.
Cons (-) The pillows had a make up stain on them when we showed up. Tlake to a guest acrsss the hall from us and his room was dirty as well. It was so load at night. The bathroom doors are sliding barn doors and you can hear other rooms using the bathroom all night. We will not be back at this hotel
Pros (+) The location was good, walking distance to the Rock n Roll Hall of Fame, which is what we came into town to see. The room was a little small, but they made great use of the space. Everything was clean, and the bed was super comfortable. There was a market attached to the back of the hotel where we got lunch for a more reasonable price than if we had probably found a resturant. Because we were only...
Cons (-) It was next to the Amtrak track, and so was a little more noisy than expected. Bit since I normally wear earplugs to sleep anyway, it wasn't really an issue. Also, there was no dresser, just a small closet, which might be a bigger issue for someone staying more than one night, but wasn't a huge issue for us.
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Pros (+) Not much actually.
Cons (-) The yellow stains on the linens. Other stains on the furniture I am hoping were not bodily fluids. The thermostat for the a/c did not work, and after an hour, I figured out how to manually turn it on. Not a very professional establishment. Checking into the front desk was like buying a ticket to a funhiuse.
Pros (+) Staff was very nice, and the building was sleek and modern.
Cons (-) The Aloft might have been better for a businessperson looking to make a quick stop in town. The room was very, very small, and the train (our room was on the opposite side of the building, away from the train and overlooking the courtyard/office building) shook the room. All in all, it was ok--but I think we could have had a better experience for what we paid.
Pros (+) The hotel was very nice and the staff was very accommodating. I really appreciated the snack and refreshments area as I was able to grab a quick snack after a late night of working. The price was very fair. The room was comfortable and clean, and I got a very nice view of the lake after marking view as a preference.
Cons (-) The only thing I did not like was the party vibe that the hotel seemed to support. Their W XYZ bar stayed open until 2 am and guests returning from their adventures out or at the bar were very noisy returning to their rooms. This is not really the hotel's fault, but guests obviously felt like they could be loud and disruptive after a night of partying, and I think this speaks to the hotel's atmosp...
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Pros (+) Loved the rooms...not very large but very efficient and comfy!
Location
1111 West 10th Street, Cleveland, OH 44113
What's nearby
- Greater Cleveland Aquarium0.4 km
- FirstEnergy Stadium0.7 km
- Old Stone Church0.8 km
- Terminal Tower0.9 km
- Soldiers and Sailors Monument1 km
- Great Lakes Science Center1 km
- Cleveland Public Library1.1 km
- Rock and Roll Hall of Fame1.2 km
- Cleveland Arcade1.2 km
- USS Cod1.5 km
- Progressive Field1.7 km
- West Side Market1.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
Essential information about Aloft Cleveland Downtown
Low season | June |
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High season | June |
Average price (weeknight) | $347 |
When to book a room at Aloft Cleveland Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price