Value for money
Distance to city centre
|Cleveland Hopkins Intl|
Distance to airport
|"Staff were super friendly and accommodating."||(in 23 reviews)|
|"It’s close to the agora."||(in 4 reviews)|
|"We liked the price and location"||(in 13 reviews)|
|"The hallways smelled like marijuana nonstop."||(in 3 reviews)|
|"The room Was filthy."||(in 49 reviews)|
|"The worst hotel I have ever stayed in"||(in 29 reviews)|
|got this room||in 84 reviews|
|friendly staff||in 59 reviews|
|worst hotel||in 46 reviews|
|good location||in 28 reviews|
|free breakfast||in 25 reviews|
|blood on the sheets||in 22 reviews|
|hot water||in 19 reviews|
|early check||in 14 reviews|
|bar or restaurant||in 13 reviews|
|roach crawling||in 7 reviews|
|cleveland clinic||in 6 reviews|
|agora||in 5 reviews|
|comfortable bed||in 4 reviews|
|downtown cleveland||in 4 reviews|
|cigarette smoke||in 3 reviews|
|holes in the walls||in 3 reviews|
|smells bad||in 3 reviews|
Had to carry the iron and ironing board up to my room w no assistance. Lazy staff!
The staff was spectacular and the beds were super comfortable.
There was hair matted in the hair dryer and the lights next to the bed did not work. There was something spilled down the from of the cabinets.
No outlets in the rooms, dirty sheets Filthy dirty and outdated with a staff that doesn't communicate and is very unprofessional. However, the bar/restaurant that is connected to the hotel is awesome and the staff there was very friendly and accommodating.
You get what you're paying for
I really liked that they had free parking and a fairy good breakfast.
The building is very old and not so much clean. Also the air conditioner wasn't working really well in my room. I didn't like that they haven't had checked the room they were going to give to me because it was not cleaned and I had to change it with a room that was a bit worse furniture wise.
Shower did not work, hotel did not smell good
kind of scary
kind of scary
Nauseating and unfortunate
the cleaning crew didn't take my things. That's always a plus. However the food at the restaurant was not bad at all. and the drink specials were great. You don't have to stay at the hotel to take advantage of the slightly above average food and drink.
I will start off by saying I think Kayak should remove this hotel as an option from their customers. I booked and paid for three nights, however I slept there the first night. I crashed with a friend the remainder of my stay. Walking up to the hotel, by looking at the windows, I thought the building was abandoned until I saw cars in the parking lot. there was dried blood on the sheets (washed and dried into the sheets) when I checked in. They didn't change my sheets after the first night, but simply made the bed. whenever the room adjacent to me used the sink, I would hear this reverberating sound that resembled a jack hammer crushing concrete. When I say whenever, I mean EVERY TIME they used their sink. Between the severely stained carpet (which by the feel of it you can tell the dirt was permanently caked and embedded in the fabric) and the smell of the hallway and the hotel room (I don't know how they managed to produce two separate but equally deplorable scents), I honestly felt like I had to take a shower after staying there in order to feel clean. The only reason why I did not complaints the hotel staff/management is because it is apparent that this is a permanent characteristic and not an isolated incident or unique circumstance. This is the way in which this hotel presents itself. Additionally I was there for a conference, which took my focus and actually took my attention and feeling of complete disgust away from the hotels conditions. In my opinion, because of its proximity to Cleveland State Iniversity, I feel they take advantage of customers quality of life standards by luring them with cheap prices.
5 out of 5
This hotel is in a run down looking part of town and doesn't feel very safe. It's physical presence fits in with the other run down buildings there. There were broken windows on the hotel as we pulled up. The first key we got was to a room that was already occupied, so we had to go back down and get another key. The room smelled horrible. The towels and pillows weren't exactly clean. Under the beds had not been cleaned either as there were crumbs and dust under them.
With a stay at University Hotel & Suites in Cleveland, you'll be within a 10-minute walk of Children's Museum of Cleveland and Agora Theater & Ballroom. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Free self parking is available onsite.
based on 295 reviews
Value for money
Policies vary by room type and provider.
University Hotel & Suites is located at 3614 Euclid Avenue in Central, 2.7 km from the centre of Cleveland. Playhouse Square Centre is the closest landmark to University Hotel & Suites.
Check-in time is 16:00 and check-out time is 11:00 at University Hotel & Suites.
Yes, University Hotel & Suites offers free Wi-Fi.
Yes, University Hotel & Suites offers free parking.
No, University Hotel & Suites does not offer free airport shuttle service.
University Hotel & Suites is 18.7 km from Cleveland Hopkins Intl. University Hotel & Suites is 67.7 km from Akron/Canton.
Yes, University Hotel & Suites is a pet-friendly hotel.
No, University Hotel & Suites does not have a pool on-site.