Best Cleveland hotels near Old Stone Church
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9.3 Excellent
Based on 4,717 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.0
Pros: Friendly staff Wonderful evening social and breakfast Beautiful building
Excellent
10.0
Pros: We loved this hotel. Definitely deserves more stars. Historic and classy. Hotel employee in the bar was awesome. As was everybody else in the hotel.
Excellent
10.0
Pros: Every single employee had a smile and was very willing to help with anything they could. Bar tender was super attentive and gave us suggestions on things to see in the area. We will definitely return.
Excellent
10.0
Pros: Great location. Very nice room. Good food.
Excellent
9.0
Pros: The breakfast was great. The room for the price a little small.
Excellent
9.0
Pros: wonderful
Excellent
10.0
Pros: the staff was excellent! everyone was friendly, helpful and efficient. there was free breakfast, dinnertime appetizers, and drinks. the architecture was vintage and beautiful. no issues here at all!
Excellent
10.0
Pros: Cleanliness, bed were comfy, free meals
Excellent
9.0
Pros: The location of the hotel in the heart of Cleveland is perfect. We were within walking distance of everything. In addition, the evening Happy Hour was enjoyable as well.
Excellent
10.0
Pros: This is a beautiful hotel located in downtown Cleveland. The hotel backs up to a magnificent memorial park with a forever-running fountain created to honor those who served our country. Hotel staff was extremely friendly and helpful with information.
Excellent
9.0
Pros: The people! Every employee was polite, helpful and friendly. All businesses should have such great employees!! The Kickback and breakfast was delicious!
Excellent
10.0
Pros: Always clean and amazing staff
Details
Reviews
Overall 9.3 Excellent
Based on 4,717 reviews
WiFi
9.6
Value
9.2
Bar
9.1
Room
9.1
Service
9.1
Breakfast
9.0
Vibe
8.9
Location
8.9
Wellness
8.7
Amenities
8.7
Comfort
8.6
Pool
8.4
Food
8.3
Room
9.3
Breakfast
9.1
Value
9.0
Service
9.0
Location
8.9
Bar
8.9
Comfort
8.8
Amenities
8.8
Vibe
8.7
Wellness
8.7
Food
8.5
Room
9.4
Bar
9.4
Service
9.1
Amenities
9.0
Value
8.8
Vibe
8.7
Wellness
8.7
Location
8.7
Pool
8.6
Comfort
8.6
Breakfast
8.4
Food
7.5
Breakfast
9.1
Service
9.1
Room
9.0
Amenities
8.8
Value
8.8
Comfort
8.6
Location
8.5
Food
8.2
Service
9.2
Value
9.2
Location
8.8
Breakfast
8.4
Room
8.2
Comfort
8.1
8.0 Excellent
Pros: Friendly staff Wonderful evening social and breakfast Beautiful building
Cons: It was very loud in our room.
10.0 Excellent
Pros: We loved this hotel. Definitely deserves more stars. Historic and classy. Hotel employee in the bar was awesome. As was everybody else in the hotel.
Cons: Nothing.
10.0 Excellent
Pros: Every single employee had a smile and was very willing to help with anything they could. Bar tender was super attentive and gave us suggestions on things to see in the area. We will definitely return.
Cons: Can’t think of a thing.
10.0 Excellent
Pros: Great location. Very nice room. Good food.
Cons:
9.0 Excellent
Pros: The breakfast was great. The room for the price a little small.
Cons:
9.0 Excellent
Pros: wonderful
Cons: check out not at noon
10.0 Excellent
Pros: the staff was excellent! everyone was friendly, helpful and efficient. there was free breakfast, dinnertime appetizers, and drinks. the architecture was vintage and beautiful. no issues here at all!
Cons: some of the furniture was showing a little wear. we spent all of our visit outside of the room except to sleep and shower, so it didn't matter to us, but it might to others. rest of the room and bath was updated and beautiful.
10.0 Excellent
Pros: Cleanliness, bed were comfy, free meals
Cons: Price of parking
9.0 Excellent
Pros: The location of the hotel in the heart of Cleveland is perfect. We were within walking distance of everything. In addition, the evening Happy Hour was enjoyable as well.
Cons:
10.0 Excellent
Pros: This is a beautiful hotel located in downtown Cleveland. The hotel backs up to a magnificent memorial park with a forever-running fountain created to honor those who served our country. Hotel staff was extremely friendly and helpful with information.
Cons: Nope
9.0 Excellent
Pros: The people! Every employee was polite, helpful and friendly. All businesses should have such great employees!! The Kickback and breakfast was delicious!
Cons: No
10.0 Excellent
Pros: Always clean and amazing staff
Cons:
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
Overall 9.1 Excellent
Based on 2,734 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
5.0
Pros: Location was excellent. Front desk was friendly and accommodating.
Excellent
10.0
Pros: Very modern decor, clean rooms and friendly staff
Excellent
10.0
Pros: Excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent...
Okay
5.0
Pros: The staff were very friendly.
Excellent
9.0
Pros: Good location and modern decor. Room and common areas were very clean. In-room fridge was convenient.
Excellent
10.0
Pros: Everything else
Excellent
10.0
Pros: Clean, modern design. But most importantly, the staff were incredible. I’ve never experienced a more amazing group of people at any hotel stay.
Excellent
10.0
Pros: Location, views, staff.
Excellent
10.0
Pros: I loved our panoramic view of the lakefront, the location so near Public Square and the museums (Rock and Roll and Great Lakes Science Center), and the staff of the Executive Lounge.
Good
7.1
Excellent
10.0
Pros: The location was fantastic. The staff were very pleasant and helpful. I would highly recommend this hotel to anyone who is visiting downtown Cleveland.
Excellent
10.0
Pros: The room was very quiet and I was able to get a good nights sleep
Details
Reviews
Overall 9.1 Excellent
Based on 2,734 reviews
Vibe
9.9
Location
9.1
Room
9.0
Amenities
8.9
Service
8.5
WiFi
6.9
Breakfast
5.5
Value
3.8
Location
9.1
Service
8.9
Cleanliness
8.8
Pool
8.7
Room
8.7
Breakfast
5.9
Value
3.8
Vibe
9.8
Location
9.0
Amenities
9.0
Room
8.8
Service
8.3
Comfort
8.1
Breakfast
5.6
Value
3.5
Room
9.0
Service
8.2
5.0 Okay
Pros: Location was excellent. Front desk was friendly and accommodating.
Cons: Didn't like that the credit card machine was down during check-in and I wasn't notified about it at the time. Instead, I was called after 8pm on the night before check-out and told that my credit card was declined, and that I needed to come down to the front desk immediately. My card was never declined, as the front desk THEN told me about the machine being down at the time of check-in. Why lie to me on the phone? A very inconvenient time to do address this mistake too, as I was tired out from a long day and had to get dressed to go 18 floors back down to the lobby, surrounded by a bunch of drunk football fans! Also, a hotel employee knocked on our door that evening, asking if we needed room service (why?), and when we asked about getting aspirin delivered to the room, the employee promised to look into this, yet never returned or let us know. Finally, we were somehow put on the "Go Green" list, even though we never knew about, or agreed to this. Hence, we had no room cleaning service. For the money I spent to stay here, I expected much better overall service, and not as many mistakes as I encountered. Room was clean though.
10.0 Excellent
Pros: Very modern decor, clean rooms and friendly staff
Cons: no
10.0 Excellent
Pros: Excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent, excellent...
Cons: N/A
5.0 Okay
Pros: The staff were very friendly.
Cons: The heating/air conditioning in the room was extremely loud. They charged me $40/day for parking even though I didn't park there. They ended up removing the charge.
9.0 Excellent
Pros: Good location and modern decor. Room and common areas were very clean. In-room fridge was convenient.
Cons:
10.0 Excellent
Pros: Everything else
Cons: Paying too much for parking
10.0 Excellent
Pros: Clean, modern design. But most importantly, the staff were incredible. I’ve never experienced a more amazing group of people at any hotel stay.
Cons: Nope.
10.0 Excellent
Pros: Location, views, staff.
Cons: Wish restaurant was open for lunch
10.0 Excellent
Pros: I loved our panoramic view of the lakefront, the location so near Public Square and the museums (Rock and Roll and Great Lakes Science Center), and the staff of the Executive Lounge.
Cons:
7.1 Good
Pros:
Cons: Staff at Breakfast did not want you there and we could not get a taxi to pick us up at the hotel and had to walk? Really??? No stores around the hotel
10.0 Excellent
Pros: The location was fantastic. The staff were very pleasant and helpful. I would highly recommend this hotel to anyone who is visiting downtown Cleveland.
Cons:
10.0 Excellent
Pros: The room was very quiet and I was able to get a good nights sleep
Cons:
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Overall 9.0 Excellent
Based on 1,091 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: Everyone was so polite, you only could get on the elevator for your floor was very unique. Our breakfast came with the room. The lounge was only for our floor and it came with a meal, fresh fruit, muffins, coffee, pourable juices or bottled water and juices. The view was amazing from floor R!!!
Excellent
10.0
Pros: I like the shower being by the bed.
Excellent
9.6
Pros: Every staff member greeted us with a smile. Staff far exceeded all expectations!!!
Excellent
10.0
Pros: Great central location, very friendly staff, modern and up to date.
Okay
4.2
Pros: Location
Excellent
9.0
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Excellent
10.0
Pros: I normally don't do many reviews, but this hotel truly deserves 5 Stars!! Great atmosphere from the moment you enter the building. Excellent staff & service! Excellent room! Loved everything!
Okay
5.4
Excellent
10.0
Pros: I live the look of this hotel, it’s very classy
Good
7.5
Pros: Stayed on a reserve floor which included access to a lounge with snacks and soft drinks. Breakfast in the morning and drinks at happy hour. Very nice lounge open 24 hours.
Mediocre
2.0
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Good
7.0
Pros: Location
Details
Reviews
Overall 9.0 Excellent
Based on 1,091 reviews
Vibe
9.7
Amenities
9.2
Location
9.1
Bar
9.0
Service
8.6
Food
8.6
Breakfast
8.5
Room
7.5
Value
5.6
Location
9.3
Service
8.7
Room
6.3
Comfort
5.3
Service
8.7
Room
6.5
10.0 Excellent
Pros: Everyone was so polite, you only could get on the elevator for your floor was very unique. Our breakfast came with the room. The lounge was only for our floor and it came with a meal, fresh fruit, muffins, coffee, pourable juices or bottled water and juices. The view was amazing from floor R!!!
Cons:
10.0 Excellent
Pros: I like the shower being by the bed.
Cons: The bathroom is pretty small. Room could be a little bigger.
9.6 Excellent
Pros: Every staff member greeted us with a smile. Staff far exceeded all expectations!!!
Cons:
10.0 Excellent
Pros: Great central location, very friendly staff, modern and up to date.
Cons:
4.2 Okay
Pros: Location
Cons: Quality of amenities (worn out furniture, carpet, poor quality of sanitary ware), bed (cheapest bed sheets and pillows), proofing (no double glazing - cold and noisy), dubious level of cleanliness
9.0 Excellent
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Cons:
10.0 Excellent
Pros: I normally don't do many reviews, but this hotel truly deserves 5 Stars!! Great atmosphere from the moment you enter the building. Excellent staff & service! Excellent room! Loved everything!
Cons: Everything was awesome!
5.4 Okay
Pros:
Cons: Very bad cleaning
10.0 Excellent
Pros: I live the look of this hotel, it’s very classy
Cons: Nothing
7.5 Good
Pros: Stayed on a reserve floor which included access to a lounge with snacks and soft drinks. Breakfast in the morning and drinks at happy hour. Very nice lounge open 24 hours.
Cons: room wasa little dated and windows were filthy outside.
2.0 Mediocre
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Cons: Had unfortunate placement next to a room party that was loud and continued to 3 a.m., staff asked them to quite down around midnight but they picked up again after they left, we had asked to be relocated but another room was never provided.
7.0 Good
Pros: Location
Cons: There was a water tank inside the walls that kept refilling itself every hour and sounded like a gigantic toilet. Kept me up all night.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Rocket Mortgage FieldHouse and Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
Overall 9.0 Excellent
Based on 500 reviews
All reviews
- All reviews
Good
7.9
Pros: Friendly, helpful doormen. Excellent bellhop. Friendly, proactive concierge. Nice restaurant.
Excellent
8.8
Pros: The hotel was lovely...It’s a Ritz!! The room was spacious, room was clean, food was great. View of Lake Erie was gorgeous! Loved it.
Excellent
10.0
Pros: Everyone was very helpful and knowledgeable about my stay.
Excellent
9.6
Pros: Views were great, the bed was super comfy, and the room was very clean.
Details
Reviews
Overall 9.0 Excellent
Based on 500 reviews
Location
9.3
Vibe
9.1
Service
9.1
Room
9.0
Cleanliness
8.9
7.9 Good
Pros: Friendly, helpful doormen. Excellent bellhop. Friendly, proactive concierge. Nice restaurant.
Cons: Overall accommodations required updating.
8.8 Excellent
Pros: The hotel was lovely...It’s a Ritz!! The room was spacious, room was clean, food was great. View of Lake Erie was gorgeous! Loved it.
Cons: My only “negative” is that it was soooooooooooo expensive. It was our last stop on a cross country drive & my husband really wanted to stay here. Had I been alone, I NEVER WOULD HAVE PAID THE >$750 (plus pet fee) for the room.
10.0 Excellent
Pros: Everyone was very helpful and knowledgeable about my stay.
Cons: There was nothing not to like, everything was wonderful.
9.6 Excellent
Pros: Views were great, the bed was super comfy, and the room was very clean.
Cons: We aren't rich, so the price seemed a little steep.
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Rocket Mortgage FieldHouse and Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
Overall 8.9 Excellent
Based on 1,005 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: I booked this hotel for less than --- dollars. It's amazing and at a great location
Excellent
9.0
Pros: Location and staff
Excellent
10.0
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Excellent
10.0
Pros: It was a bit of a far walk, but I loved my room, it was very spacious and unique.
Excellent
8.0
Pros: The rooms are large and clean. Full size fridge and coffee machine were a welcome addition. Bed was comfortable.
Excellent
9.2
Pros: Staff was nice considering the wait. Room was better than expected
Excellent
10.0
Pros: The location was perfect in downtown cleveland, in front of the basketball stadium , breakfast was good, beautiful design of the hotel and modern interior designs rooms, very clean and comfortable, i will recommend it .
Good
6.0
Pros: The location was great
Excellent
10.0
Pros: Clean. Huge rooms.
Good
6.0
Pros: location.
Good
7.0
Pros: It's location and it's mix of old and new.
Excellent
8.0
Details
Reviews
Overall 8.9 Excellent
Based on 1,005 reviews
WiFi
10.0
Location
9.4
Service
8.8
Vibe
8.3
Breakfast
8.3
Room
8.2
Comfort
7.9
Wellness
2.5
Location
9.5
Service
8.7
Comfort
8.3
Value
8.1
Breakfast
7.9
Room
7.8
Location
9.3
Breakfast
8.4
Service
8.4
Comfort
8.1
Room
7.6
10.0 Excellent
Pros: I booked this hotel for less than --- dollars. It's amazing and at a great location
Cons:
9.0 Excellent
Pros: Location and staff
Cons: Cost of valet.
10.0 Excellent
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Cons: None
10.0 Excellent
Pros: It was a bit of a far walk, but I loved my room, it was very spacious and unique.
Cons:
8.0 Excellent
Pros: The rooms are large and clean. Full size fridge and coffee machine were a welcome addition. Bed was comfortable.
Cons: Valet parking was over priced at $36.00 a night. I parked across the street and paid $12.00.
9.2 Excellent
Pros: Staff was nice considering the wait. Room was better than expected
Cons: Room wasn't ready for several hours after the check in time
10.0 Excellent
Pros: The location was perfect in downtown cleveland, in front of the basketball stadium , breakfast was good, beautiful design of the hotel and modern interior designs rooms, very clean and comfortable, i will recommend it .
Cons:
6.0 Good
Pros: The location was great
Cons: Asked if possible room change. Snippy staff ‘no you booked through 3rd party site’ contact them. I can’t help you. I felt like certain rooms (lesser rooms) are kept for 3rd party sites. The room was in such an isolated part of hotel I felt unsafe. Requested blankets. They arrived quickly and warm. But smelled of sweat/body odor. Didn’t use them. Didn’t go to breakfast. Oval toilet had a round seat on it leaving parts of bowl exposed. . Couldn’t wait to leave
10.0 Excellent
Pros: Clean. Huge rooms.
Cons: The set up on 3+ floors. Very cumbersome to get to check out ... not horrible just odd. Heard everything above and next to us.
6.0 Good
Pros: location.
Cons: Parking costs.
7.0 Good
Pros: It's location and it's mix of old and new.
Cons: No
8.0 Excellent
Pros:
Cons: Water was turned off when I arrived and then brown water when it was turned back on at 8 PM. Nothing offered in response. No happy hour offerings that are typical of other Residence Inns, FYI.
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
The Schofield Building is a much-loved landmark in downtown Cleveland — where pride, infectious warmth and passion abound. Cleveland is in the midst of a Past meets present at The Kimpton Schofield Hotel, where a circa-1902 building houses a space that’s reflective of the city’s newest chapter. Think boutique, artisan elements like ottomans crafted from recycled saris paired with thoughtful touches that celebrate Cleveland’s heritage, such as the lobby’s collection of American Splendor comics. Given the location within walking distance of world-class theater, sports stadiums and more, there’s no better place to base yourself.
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Overall 8.8 Excellent
Based on 1,404 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
6.7
Pros: middle of downtown, stuff were friendly, valet were not friendly at all.
Excellent
9.2
Pros: Everything; staff, location, wine happy hour, room
Excellent
10.0
Pros: The Kimpton is a great hotel! My Dad and I stay there every time we visit Cleveland. The staff are always so welcoming and the rooms are great!
Excellent
9.0
Pros: We LOVED the lobby, just stunning! The rooms were cozy and well decorated. The staff was very funny and very inviting. The location and our view of the old bank building was perfection. We also loved playing with the dogs of other guest
Good
7.5
Pros: Super comfortable beds.
Excellent
10.0
Pros: Great staff that was very helpful and courteous. The location is great for walking to restaurants/attractions.
Excellent
9.0
Pros: Clean and right in the middle of downtown. Walking distance to great restaurants and the arenas. Walking distance to pier, HOF, and Football stadium too.
Okay
5.0
Excellent
10.0
Pros: Great friendly staff!
Good
6.2
Good
7.0
Pros: The lobby was nice, good location
Excellent
10.0
Pros: location, service, amenities and wine social hour
Details
Reviews
Overall 8.8 Excellent
Based on 1,404 reviews
Vibe
9.5
Bar
9.4
Location
8.9
Service
8.8
Room
7.6
WiFi
5.7
Breakfast
3.0
Vibe
9.3
Service
9.1
Location
8.9
Room
7.2
Cleanliness
6.1
Vibe
9.3
Service
8.6
Location
8.6
Room
7.1
Comfort
6.5
Value
5.1
Service
8.5
Room
7.0
Comfort
6.5
6.7 Good
Pros: middle of downtown, stuff were friendly, valet were not friendly at all.
Cons:
9.2 Excellent
Pros: Everything; staff, location, wine happy hour, room
Cons: Somewhat expensive; daily parking fee was extra
10.0 Excellent
Pros: The Kimpton is a great hotel! My Dad and I stay there every time we visit Cleveland. The staff are always so welcoming and the rooms are great!
Cons:
9.0 Excellent
Pros: We LOVED the lobby, just stunning! The rooms were cozy and well decorated. The staff was very funny and very inviting. The location and our view of the old bank building was perfection. We also loved playing with the dogs of other guest
Cons: There was a big wet spot on the carpet in our room which made me wonder if an animal had an accident in the room which was a little gross. But it didn't smell so clearly they'd cleaned the rug, which was great. The shower spray is quite powerful and the entire floor gets wet because of the very cool looking but not practical glass wall. The noise was a bit much coming from the housekeeping closet and other guests leaving rooms at about 7:30/8 in the morning, so i wish the insulation were a little better
7.5 Good
Pros: Super comfortable beds.
Cons: The trendy showers were beautiful but didn’t cover enough of the shower so every time I showered I had to mop up water all over the bathroom floors.
10.0 Excellent
Pros: Great staff that was very helpful and courteous. The location is great for walking to restaurants/attractions.
Cons: My only complaint is more personal due to the use of down feather pillows and a comforter. They did have two non-down pillows that I could use though.
9.0 Excellent
Pros: Clean and right in the middle of downtown. Walking distance to great restaurants and the arenas. Walking distance to pier, HOF, and Football stadium too.
Cons: I can't believe people are still charging for wifi these days. Not a huge deal, but that should just be included in this day and age.
5.0 Okay
Pros:
Cons: The initial room was tiny and noisy. This is not a 4 star hotel
10.0 Excellent
Pros: Great friendly staff!
Cons: It is a little pricey, but it's a great hotel.
6.2 Good
Pros:
Cons: Air conditioner wasn’t working properly, made for a hot night
7.0 Good
Pros: The lobby was nice, good location
Cons: For a four star hotel it was underwhelming. Comforter was torn up, no hand soap. No coffee maker in the room.
10.0 Excellent
Pros: location, service, amenities and wine social hour
Cons: The snacks and beverages in the room were ridiculous prices.. why not have a reasonable price and people may utilize this convenience.. $34 for a small bottle of wine, 7 and 8 for other snack.. crazy and ridiculous.
The Schofield Building is a much-loved landmark in downtown Cleveland — where pride, infectious warmth and passion abound. Cleveland is in the midst of a Past meets present at The Kimpton Schofield Hotel, where a circa-1902 building houses a space that’s reflective of the city’s newest chapter. Think boutique, artisan elements like ottomans crafted from recycled saris paired with thoughtful touches that celebrate Cleveland’s heritage, such as the lobby’s collection of American Splendor comics. Given the location within walking distance of world-class theater, sports stadiums and more, there’s no better place to base yourself.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Overall 8.7 Excellent
Based on 2,812 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9.6
Pros: The room was beautiful & clean! Comfy beds, and friendly staff!
Excellent
10.0
Pros: I cannot imagine that any other hotels in downtown Cleveland are as well appointed and historic as this one. Rooms are fine -beds comfortable -full service bar and restaurant. A nice atrium view of the arcade is unique.
Mediocre
2.0
Pros: nothing
Excellent
10.0
Pros: Beautiful character and historical building! Shopping IN the Arcade but if you didn’t want to shop there- central location to a lot of the shopping outside! Rooms are big, clean and well maintained. We will be back!
Excellent
10.0
Pros: Staff helpful
Excellent
9.6
Pros: Everyone was amazingly friendly.
Excellent
10.0
Pros: Location! Walking distance to major attractions!
Excellent
10.0
Pros: The hotel had a wonderful ambiance. The rooms were comfortable and clean. The staff were more than helpful and the location was great.
Good
7.4
Pros: The bed wasn’t the best. No mattress pad and small pillows.
Excellent
9.6
Pros: wonderful location, great modern decor in rooms, staff was attentive and professional. hope to be back.
Excellent
8.0
Pros: The staff was wonderful and we were in walking distance of everything we needed to get to, so the location was amazing. I was given a delicious cocktail on check-in which was unexpected and fun.
Excellent
10.0
Pros: Cleanliness & location. Super friendly staff.
Details
Reviews
Overall 8.7 Excellent
Based on 2,812 reviews
Location
9.0
Service
8.5
Amenities
8.1
Room
7.3
WiFi
6.7
Breakfast
5.7
Location
9.2
Service
8.5
Room
6.8
Comfort
5.9
Breakfast
5.3
Value
5.0
Location
9.0
Service
8.1
Amenities
7.8
Vibe
7.7
Room
6.8
Comfort
5.7
Location
9.0
Service
8.7
Amenities
8.1
Room
6.3
Comfort
5.3
Location
9.2
Service
8.5
Amenities
8.2
Vibe
8.0
Room
6.8
Comfort
5.9
9.6 Excellent
Pros: The room was beautiful & clean! Comfy beds, and friendly staff!
Cons: More expensive than I would have liked.
10.0 Excellent
Pros: I cannot imagine that any other hotels in downtown Cleveland are as well appointed and historic as this one. Rooms are fine -beds comfortable -full service bar and restaurant. A nice atrium view of the arcade is unique.
Cons: Parking whether valet or self is a profit center for the downtown area. More expensive than Chicago. Rooms facing the street give a little too much street noise but are otherwise very quiet.
2.0 Mediocre
Pros: nothing
Cons: everything, the busboy ruined my display for a show
10.0 Excellent
Pros: Beautiful character and historical building! Shopping IN the Arcade but if you didn’t want to shop there- central location to a lot of the shopping outside! Rooms are big, clean and well maintained. We will be back!
Cons:
10.0 Excellent
Pros: Staff helpful
Cons: Overnight parking cost $34 per night
9.6 Excellent
Pros: Everyone was amazingly friendly.
Cons: My football team lost. Pretty sure the staff had nothing to do with that though.
10.0 Excellent
Pros: Location! Walking distance to major attractions!
Cons: Early check-in would cost $45
10.0 Excellent
Pros: The hotel had a wonderful ambiance. The rooms were comfortable and clean. The staff were more than helpful and the location was great.
Cons: Breakfast was a bit expensive. $55 for two of us and it was not that great. We got much better breakfasts locally for half that.
7.4 Good
Pros: The bed wasn’t the best. No mattress pad and small pillows.
Cons: The noise was more than a bit bothersome
9.6 Excellent
Pros: wonderful location, great modern decor in rooms, staff was attentive and professional. hope to be back.
Cons:
8.0 Excellent
Pros: The staff was wonderful and we were in walking distance of everything we needed to get to, so the location was amazing. I was given a delicious cocktail on check-in which was unexpected and fun.
Cons: We were put in a room next to the parking garage and had to hear the honks from people locking their cars/car alarms all morning (we had a late night out at a concert and were not able to sleep in). The room service food quality was also very poor.
10.0 Excellent
Pros: Cleanliness & location. Super friendly staff.
Cons:
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams and PNC is just next door. We are within walking distance of many attractions including: Rocket Mortgage Fieldhouse, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WiFi, hot complimentary breakfast, evening refresher Tuesday, Wednesday and Thursday and a 24-hour fitness center.
Overall 8.7 Excellent
Based on 1,832 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The room was very clean and spacious. The queen beds were a bit small for 2 people so we slept better in separate beds. We have been married for 20 years so this was a bit strange. The staff was very accommodating and friendly.
Excellent
10.0
Pros: Valet your car and enjoy walking, Uber to anywhere. This location is incredible! We recommend taking the Lolly Trolley for a city tour. Hotel is historic and beautiful!
Excellent
10.0
Pros: Everything.
Excellent
10.0
Pros: Room, staff, location, and cleanliness.
Good
6.0
Pros: The staff had amazing customer service. Very polite and friendly soon as I walked it. I appreciate all the stuff that I saw during my stay at the hotel. I appreciate the excellent customer service.
Excellent
9.6
Pros: Location
Excellent
10.0
Pros: The room was very spacious with high ceilings. Very nice older hotel.
Excellent
8.0
Pros: Location. Good breakfast.
Excellent
10.0
Pros: Location was great close to all the places we like to go. Breakfast was awesome great variety of things to choose from. Room was so spacious loved the hardwood floors.
Excellent
10.0
Pros: Conveniently located, walking distance to Progressive Field.
Excellent
10.0
Pros: It was great and right where we wanted to be downtown.
Excellent
10.0
Pros: Cleanliness and service
Details
Reviews
Overall 8.7 Excellent
Based on 1,832 reviews
WiFi
9.5
Location
9.3
Bar
9.1
Comfort
8.9
Room
8.8
Value
8.6
Cleanliness
8.6
Service
8.3
Breakfast
8.2
Amenities
6.3
Location
9.3
Comfort
8.9
Room
8.9
Service
8.7
Cleanliness
8.5
Breakfast
7.9
Amenities
6.4
Comfort
9.2
Location
9.1
Room
8.8
Breakfast
8.5
Cleanliness
8.4
Service
8.1
Amenities
5.8
Service
8.2
Room
8.0
10.0 Excellent
Pros: The room was very clean and spacious. The queen beds were a bit small for 2 people so we slept better in separate beds. We have been married for 20 years so this was a bit strange. The staff was very accommodating and friendly.
Cons: Parking was the only problem. I guess the prices in a metro area are premium. That being said the valet team was very helpful and on time with parking and retrieval.
10.0 Excellent
Pros: Valet your car and enjoy walking, Uber to anywhere. This location is incredible! We recommend taking the Lolly Trolley for a city tour. Hotel is historic and beautiful!
Cons: Conditioner in shower was empty.
10.0 Excellent
Pros: Everything.
Cons: Nope.
10.0 Excellent
Pros: Room, staff, location, and cleanliness.
Cons: I have no unfavorable observations to make about this hotel.
6.0 Good
Pros: The staff had amazing customer service. Very polite and friendly soon as I walked it. I appreciate all the stuff that I saw during my stay at the hotel. I appreciate the excellent customer service.
Cons: The hotel was out dated at a all time high. The outside did not match the rooms at all. Rooms need to be updated bad. The bathroom had stains all over the wall near the tub on the floor. There was no smell so that helped. The rooms were spacious.
9.6 Excellent
Pros: Location
Cons: Little worn for the prices but will stay again
10.0 Excellent
Pros: The room was very spacious with high ceilings. Very nice older hotel.
Cons:
8.0 Excellent
Pros: Location. Good breakfast.
Cons: Advertised happy hour but did not exist
10.0 Excellent
Pros: Location was great close to all the places we like to go. Breakfast was awesome great variety of things to choose from. Room was so spacious loved the hardwood floors.
Cons:
10.0 Excellent
Pros: Conveniently located, walking distance to Progressive Field.
Cons: No
10.0 Excellent
Pros: It was great and right where we wanted to be downtown.
Cons:
10.0 Excellent
Pros: Cleanliness and service
Cons: NO
Take a step back in time as you enter this 19th century historic Guardian Bank Building built in 1894. The Holiday Inn Express Cleveland Downtown is located in Cleveland's financial district between E. 9th St and E. 6th St on Euclid Avenue. It is conveniently located 2 blocks from Cliff's Natural Resources, 5 blocks from Sherwin Williams and PNC is just next door. We are within walking distance of many attractions including: Rocket Mortgage Fieldhouse, home of the Cleveland Cavaliers; First Energy Stadium, home of the Cleveland Browns; Cleveland Indians’ Progressive Field, Jack's Casino, The Rock and Roll Hall of Fame, Tower City Center, Playhouse Square, and CSU Wolstein Center. The Holiday Inn Express Cleveland Downtown is two blocks from the famous East 4th Street which features a variety of restaurants, shopping, and entertainment including Iron Chef Michael Symon's Lola Bistro & Mabel's BBQ and the House of Blues. The Holiday Inn Express Cleveland Downtown is within 4 miles of Cleveland Clinic, University Hospital, Seidman Cancer Center, and The Museum District. We are located 12 miles from Cleveland Hopkins Airport (CLE), 1 mile from Burke Lakefront Airport and are easily accessible from Interstates 71&77 and Highway 90. We feature the largest standard guest rooms in Cleveland, free WiFi, hot complimentary breakfast, evening refresher Tuesday, Wednesday and Thursday and a 24-hour fitness center.
Enjoy a relaxing stay just steps from the city's main attractions at Cleveland Marriott Downtown at Key Tower. Our opulent 25-story hotel is located in the heart of the vibrant downtown district, across the street from Huntington Convention Center of Cleveland. Settle into our spacious, modern hotel rooms or suites with marble bathrooms and plush bedding and soak in the ambiance of downtown Cleveland with views of city landmarks or Lake Erie. Stay relaxed and focused in our state-of-the-art, third-party, 20,000-square-foot Trilogy Spa. Join us for delicious Italian cuisine at Il Venetian. Host your next event in one of our newly redesigned event spaces. When you're ready to venture out, you'll find that our hotel is just steps from dining and nightlife, as well as the Rock and Roll Hall of Fame, FirstEnergy Stadium and Rocket Mortgage FieldHouse. We look forward to welcoming you to our delightful hotel in downtown Cleveland, Ohio.
Overall 8.7 Excellent
Based on 1,307 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.0
Pros: Staff was very attentive and helpful. Location was great - close to Rock & Roll Hall of Fame and great Cleveland restaurants.
Excellent
8.0
Pros: Great location
Excellent
10.0
Pros: Location and the hotel itself was so beautiful!
Excellent
9.0
Pros: The staff was friendly and accommodating.
Excellent
9.0
Pros: Location and staff
Excellent
10.0
Pros: Quick check-in
Excellent
10.0
Pros: The staff was very friendly & room very clean. Very nice & classy at a great rate
Excellent
10.0
Pros: location
Excellent
9.6
Pros: Right near the Lakefront. Next to the Convention Center
Excellent
10.0
Pros: We liked the burger & bar offer. It was worth it & everything was great
Excellent
10.0
Pros: Friendly, helpful staff. Convenient location. Clean and comfortable room.
Excellent
10.0
Pros: The room had the best view
Details
Reviews
Overall 8.7 Excellent
Based on 1,307 reviews
Location
9.3
Cleanliness
9.1
Service
8.7
Room
8.3
WiFi
5.3
Breakfast
5.3
Pool
1.2
Service
8.6
Service
8.9
9.0 Excellent
Pros: Staff was very attentive and helpful. Location was great - close to Rock & Roll Hall of Fame and great Cleveland restaurants.
Cons: Additional charge for parking - $20 per night, $35 for in and out. No complementary breakfast
8.0 Excellent
Pros: Great location
Cons:
10.0 Excellent
Pros: Location and the hotel itself was so beautiful!
Cons: All good
9.0 Excellent
Pros: The staff was friendly and accommodating.
Cons: No
9.0 Excellent
Pros: Location and staff
Cons: The rooms could really use updated bathrooms. Marriotts usually have much nicer showers
10.0 Excellent
Pros: Quick check-in
Cons: No
10.0 Excellent
Pros: The staff was very friendly & room very clean. Very nice & classy at a great rate
Cons:
10.0 Excellent
Pros: location
Cons: No.
9.6 Excellent
Pros: Right near the Lakefront. Next to the Convention Center
Cons: Obsessed with roping off huge sections of the lobby several times a day to clean already spotless floors. The lobby felt like a construction zone the whole week I was there. Useless annoyance!
10.0 Excellent
Pros: We liked the burger & bar offer. It was worth it & everything was great
Cons: It was all good.
10.0 Excellent
Pros: Friendly, helpful staff. Convenient location. Clean and comfortable room.
Cons: No.
10.0 Excellent
Pros: The room had the best view
Cons: Closer self parking
Enjoy a relaxing stay just steps from the city's main attractions at Cleveland Marriott Downtown at Key Tower. Our opulent 25-story hotel is located in the heart of the vibrant downtown district, across the street from Huntington Convention Center of Cleveland. Settle into our spacious, modern hotel rooms or suites with marble bathrooms and plush bedding and soak in the ambiance of downtown Cleveland with views of city landmarks or Lake Erie. Stay relaxed and focused in our state-of-the-art, third-party, 20,000-square-foot Trilogy Spa. Join us for delicious Italian cuisine at Il Venetian. Host your next event in one of our newly redesigned event spaces. When you're ready to venture out, you'll find that our hotel is just steps from dining and nightlife, as well as the Rock and Roll Hall of Fame, FirstEnergy Stadium and Rocket Mortgage FieldHouse. We look forward to welcoming you to our delightful hotel in downtown Cleveland, Ohio.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Overall 8.6 Excellent
Based on 1,923 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Check in staff was very attentive when we came it. It was raining and we were a bit wet and they were ready with hand towels to give us to dry ourselves off a little. I checked in using the hotel app so when I came in it only two about two minutes for them to get us our keys to the room.
Excellent
10.0
Pros: Excellent downtown location close to the train station and local venues.
Excellent
10.0
Pros: Close to the Rock and Roll Hall of Fame
Excellent
10.0
Pros: Spacious room.
Excellent
10.0
Pros: Location was great, staff friendly!
Excellent
9.0
Pros: Location was great
Excellent
9.6
Pros: Liked the politeness and helpfulness of the staff. They went way beyond for me.
Excellent
10.0
Excellent
8.0
Pros: Locationq
Excellent
8.8
Pros: Staff was very friendly and helpful. The breakfast nice and hot.
Excellent
8.0
Pros: The valet parking was convenient. The room looked a bit less institutional than most hotel rooms with a few added decorative touches. The staff were all very nice.
Excellent
8.8
Pros: Many choices for a lovely breakfast.
Details
Reviews
Overall 8.6 Excellent
Based on 1,923 reviews
Service
8.8
Location
8.8
Cleanliness
8.4
Wellness
8.2
Breakfast
8.1
Room
7.2
Vibe
7.0
WiFi
6.9
Value
6.8
Amenities
6.6
Pool
0.7
Bar
0.0
Service
9.1
Location
8.9
Cleanliness
8.5
Breakfast
8.1
Amenities
7.2
Room
7.1
Vibe
6.8
Service
8.8
Location
8.5
Cleanliness
8.5
Breakfast
7.7
Room
6.4
Service
9.0
Location
9.0
Cleanliness
8.4
Breakfast
8.2
Room
6.8
Location
8.9
Service
8.7
Room
6.9
9.6 Excellent
Pros: Check in staff was very attentive when we came it. It was raining and we were a bit wet and they were ready with hand towels to give us to dry ourselves off a little. I checked in using the hotel app so when I came in it only two about two minutes for them to get us our keys to the room.
Cons:
10.0 Excellent
Pros: Excellent downtown location close to the train station and local venues.
Cons: All good.
10.0 Excellent
Pros: Close to the Rock and Roll Hall of Fame
Cons:
10.0 Excellent
Pros: Spacious room.
Cons:
10.0 Excellent
Pros: Location was great, staff friendly!
Cons: My sensitive nose picked up the smell of stale cigarette smoke...wasn't a deal breaker for a single guy here to watch ballgames, but with a lady or family member I wouldn't have been thrilled...
9.0 Excellent
Pros: Location was great
Cons: Didn't have mini fridge or microwave but only staying one night we didn't need it. I could see where staying multiple nights that would be a pain though!
9.6 Excellent
Pros: Liked the politeness and helpfulness of the staff. They went way beyond for me.
Cons: I liked everything
10.0 Excellent
Pros:
Cons: Beds seemed smaller than a queen
8.0 Excellent
Pros: Locationq
Cons: Maid services didnt come for the 3 days we were therr
8.8 Excellent
Pros: Staff was very friendly and helpful. The breakfast nice and hot.
Cons: Pillows were too soft.
8.0 Excellent
Pros: The valet parking was convenient. The room looked a bit less institutional than most hotel rooms with a few added decorative touches. The staff were all very nice.
Cons: I didn’t really care for the breakfast. The fruit wasn’t very fresh and the eggs did nit taste good to me.
8.8 Excellent
Pros: Many choices for a lovely breakfast.
Cons: We were expecting a beautiful city lights view from the 14th floor
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Overall 8.5 Excellent
Based on 1,239 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: Location
Excellent
8.0
Pros: location cleanliness roominess
Okay
4.0
Pros: The best thing about the hotel was the breakfast staff, the worst was the front desk both morning and night very unprofessional and not friendly at all.
Excellent
10.0
Pros: My wife called ahead to ask for a microwave and fridge to be put in our room. Exceeding our expectations, we were upgraded to a suite with a view of Playhouse Square at no extra cost. The staff was very friendly and accommodating.
Excellent
8.0
Pros: Great location! Friendly staff! We arrived a few hours before check in and were asking about using the valet and if they could keep our bags for us when we were told our room was ready so we got our room much earlier than anticipated!! Yay!
Good
7.0
Excellent
10.0
Pros: Shuttle
Excellent
10.0
Pros: Shuttle service and valet parking very convenient. Staff was very courteous and helpful.
Excellent
9.0
Pros: Location was great. It was very clean. Pool area was plain but nice.
Okay
5.0
Excellent
9.0
Pros: Always like staying there. Nice rooms. Comfy beds.
Good
7.0
Pros: Staff were friendly and helpful.
Details
Reviews
Overall 8.5 Excellent
Based on 1,239 reviews
Wellness
8.7
Location
8.3
Service
8.0
Breakfast
6.6
Room
6.5
WiFi
6.3
Value
4.5
Wellness
8.7
Location
8.4
Service
8.0
Comfort
7.6
Breakfast
6.2
Room
6.2
Value
3.9
Location
8.6
Service
8.0
Comfort
6.7
Breakfast
6.2
Room
5.9
Value
4.6
Service
8.3
Location
8.3
Room
6.1
Location
8.2
Room
5.3
8.0 Excellent
Pros: Location
Cons: No
8.0 Excellent
Pros: location cleanliness roominess
Cons: unpleasant interaction with the night advisor
4.0 Okay
Pros: The best thing about the hotel was the breakfast staff, the worst was the front desk both morning and night very unprofessional and not friendly at all.
Cons: The women at the front desk were very unfriendly and not accommodating at all to the point of being rude. Very disappointing worst experience at a Crown Plaza in my forty years of traveling.
10.0 Excellent
Pros: My wife called ahead to ask for a microwave and fridge to be put in our room. Exceeding our expectations, we were upgraded to a suite with a view of Playhouse Square at no extra cost. The staff was very friendly and accommodating.
Cons: Nothing that I can think of
8.0 Excellent
Pros: Great location! Friendly staff! We arrived a few hours before check in and were asking about using the valet and if they could keep our bags for us when we were told our room was ready so we got our room much earlier than anticipated!! Yay!
Cons: The air conditioning didn't work as it should so we were up a few times in the night adjusting it..And when I booked the room it was $--- per night but when I checked out they had charged me $--- per night and wouldn't adjust it:(
7.0 Good
Pros:
Cons: Room not made up. 30 minutes to retrieve car from valet parking. Only one waste basket and was in bathroom.
10.0 Excellent
Pros: Shuttle
Cons: No water, soda available for purchase on each floor
10.0 Excellent
Pros: Shuttle service and valet parking very convenient. Staff was very courteous and helpful.
Cons: Everything was fine. Breakfast at the restaurant was a little high but very good. 13.95 for breakfast is about 4.00 to high.
9.0 Excellent
Pros: Location was great. It was very clean. Pool area was plain but nice.
Cons:
5.0 Okay
Pros:
Cons: Mold in bathroom not clean
9.0 Excellent
Pros: Always like staying there. Nice rooms. Comfy beds.
Cons: NO water pressure!!!!!!!!!!!!!!!!!
7.0 Good
Pros: Staff were friendly and helpful.
Cons: Found the beds to be hard and not terribly comfortable.
Located in the vibrant theatre district, right on glittering Playhouse Square, the Crowne Plaza at Playhouse Square hotel will leave guests cheering. The rooms and suites at our downtown Cleveland hotel, provide everything both leisure and business travelers desire. The intimate lobby and professional staff are always ready to help make this boutique-style hotel a great place to wind down after a night on the town. Just a few blocks from the Crowne Plaza Cleveland at Playhouse Square hotel you can catch the latest shows at Playhouse Square, get in tune with your favorite music at the Rock and Roll Hall of Fame & Museum and explore the Great Lakes Science Center. If sports are more your hobby, you can catch a Cleveland Cavaliers home game at the Quicken Loans Arena or visit Progressive Field, home of the Cleveland Indians professional baseball team or watch a Cleveland Browns Football game at First Energy Stadium. Businesses near hotel: Sherwin Williams, Dealer Tire, Applied Industrial Technologies, Cleveland Clinic Foundation, University Hospital, Case Western Reserve University, General Electric. Start your day with breakfast buffet located at the Ghost Light Restaurant & Lounge and relax at the hotels newly remodeled indoor heated swimming pool, hot tub and sauna. End your day at the award winning Happy Hour at the Hotels Ghost Light Restaurant & Lounge.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from our on-site Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our downtown rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland Downtown.
Overall 8.4 Excellent
Based on 2,163 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
6.0
Pros: The location was great!
Excellent
8.0
Pros: Location to public hall was highly convenient.
Poor
1.0
Pros: Convenient location, but unsafe (car broken into), not filthy, but hardly clean.
Good
6.0
Pros: I liked everything except when me and my husband showered we left the door open and it set off the smoke detector
Excellent
8.0
Pros: it was in a great location to get to the places we wanted to go. short walk to the Music Hall of Fame and the Browns stadium
Good
6.0
Pros: The location is the best part of this Westin. It seems geared to a more business clientele and less toward couples or family. If you need something that is walking distance to the stadium, the casino or the square then the westin is a good spot to stay.
Mediocre
2.0
Pros: The interior was messy when I first walked in, but it was clean.
Mediocre
2.0
Pros: Location
Excellent
8.0
Pros: Location
Poor
1.0
Pros: I did not like the I don't care attitude of this hotel...
Good
7.5
Pros: great views. great gym. nice building overall. bed was really soft. great food selections downstairs.
Excellent
10.0
Pros: Central location downtown cleveland walking distance to all restaurants, stadium
Details
Reviews
Overall 8.4 Excellent
Based on 2,163 reviews
Wellness
9.7
Location
8.6
Service
8.2
Room
7.3
Breakfast
5.7
Comfort
5.7
Cleanliness
5.5
Value
5.2
WiFi
5.1
Location
8.8
Service
8.2
Room
7.0
Bar
7.0
Comfort
6.0
Cleanliness
5.9
Location
8.9
Service
8.2
Room
5.6
Cleanliness
5.3
Food
8.5
Room
7.2
Comfort
5.9
6.0 Good
Pros: The location was great!
Cons: Our phone didnt work. They were updating the internet and woke us up early to get access to our room. Housekeeping didnt replace things that were used - coffee and tea and cups. Valet was posted as one part and was over $41 a day!
8.0 Excellent
Pros: Location to public hall was highly convenient.
Cons:
1.0 Poor
Pros: Convenient location, but unsafe (car broken into), not filthy, but hardly clean.
Cons: Light fixtures broken. Bathtub had water sitting in it upon arrival. Windows had greasy film. Storming terribly w/ no umbrella in room, when I asked the front desk re: guest umbrellas, I was met with annoyance rather than help. Car broken into in garage
6.0 Good
Pros: I liked everything except when me and my husband showered we left the door open and it set off the smoke detector
Cons: That the smoke detector is sensitive to the steam from the shower
8.0 Excellent
Pros: it was in a great location to get to the places we wanted to go. short walk to the Music Hall of Fame and the Browns stadium
Cons: well the PRICE was way to much for what was offered. yes it was a nice place but I have seen better places in 3rd world countries. for all the hype it wasn't all that. and paying $40 for valet parking is crappy!
6.0 Good
Pros: The location is the best part of this Westin. It seems geared to a more business clientele and less toward couples or family. If you need something that is walking distance to the stadium, the casino or the square then the westin is a good spot to stay.
Cons: The hotel is mainly focused on business clientele. It seems if you were not there for business you were of less importance. Beds were low but comfortable overall.
2.0 Mediocre
Pros: The interior was messy when I first walked in, but it was clean.
Cons: The service of the staff was HORRIBLE! They almost told me my room was unavailable (despite paying ahead of time), told me there was no bellhop working and only one valet guy, so I had to struggle to bring all of my belongings upstairs by myself.
2.0 Mediocre
Pros: Location
Cons: Room was not very clean. Housekeeping never fully restocked what we needed. Had to constantly ask for items. Requested a crib and the first one we received was broken and the second looked dirty.
8.0 Excellent
Pros: Location
Cons: Parking rates were outrageous.
1.0 Poor
Pros: I did not like the I don't care attitude of this hotel...
Cons:
7.5 Good
Pros: great views. great gym. nice building overall. bed was really soft. great food selections downstairs.
Cons: The room wasnt super clean. The carpet had crumbs on it like it hadn't been vaccumed. the toliet push buttons had rust on them. the glasses in bathroom were dirty. felt like the place had not been wiped down properly.
10.0 Excellent
Pros: Central location downtown cleveland walking distance to all restaurants, stadium
Cons: Parking valet only You can park about 2 blocks away for 5-10/ per night however, and just walk
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from our on-site Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our downtown rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland Downtown.
The Hotel Cleveland Gateway is right in the center of our vibrant city's most electric neighborhood. The energy of the hospitality-forward Gateway District pairs perfectly with our own vibe. Find inspiration in our guest rooms that feature artwork based on the early American Puritan Day's and the Mayflower. Take meetings with clients in any of our uniquely shaped meeting spaces named in honor of major East Coast cities. After a long day of work, indulge in a memorable meal at the upbeat Gateway Bar & Grill. There, we serve fan-favorite dishes including herb-roasted chicken, shrimp scampi, and salmon bruschetta. We're located in the heart of the vivacious entertainment district and business hub that's bustling with exciting things to do, see, hear, and eat.
Overall 8.3 Excellent
Based on 1,314 reviews
All reviews
- All reviews
Good
7.5
Pros: How close it was to the event we were attending!!
Good
7.0
Pros: The location and price made this hotel a solid place to stay
Excellent
8.0
Pros: Great location. Within walking distance of so many great bars and restaurants.
Good
7.0
Pros: Good valet service USD29 per night. Can walk to East 4th st.
Excellent
8.0
Good
7.0
Pros: Friendly staff. Great location. Great value for late-night booking. Booked the room while needing a place to stay in Cleveland traveling from Indiana to Virginia, and the room was ready moments later when we arrived.
Good
7.0
Good
7.5
Excellent
8.0
Pros: We liked the cleanliness of our room. We really liked the helpful staff at the desk. They couldn’t have been nicer or more helpful.
Excellent
9.0
Pros: It was nice hotel
Good
7.9
Pros: Great location
Okay
4.0
Pros: Location
Good
6.3
Pros: The location was perfect for our use and the staff was very helpful.
Details
Reviews
Overall 8.3 Excellent
Based on 1,314 reviews
Cleanliness
8.3
Comfort
8.3
Location
9.0
Services
7.8
Staff
8.6
Value for money
7.7
7.5 Good
Pros: How close it was to the event we were attending!!
Cons: They don't tell you about the 31$ for parking that you need if you have a vehicle!!!
7.0 Good
Pros: The location and price made this hotel a solid place to stay
Cons: The bathroom needs updated
8.0 Excellent
Pros: Great location. Within walking distance of so many great bars and restaurants.
Cons: The bed was hard as a rock!
7.0 Good
Pros: Good valet service USD29 per night. Can walk to East 4th st.
Cons:
8.0 Excellent
Pros:
Cons: Only negative was the hotel ran out of parking and I had to park in an alternate location until the Indians game was over. Then bring car to hotel where I could leave it overnight. Cost a total of $70.00 for parking... ouch!!
7.0 Good
Pros: Friendly staff. Great location. Great value for late-night booking. Booked the room while needing a place to stay in Cleveland traveling from Indiana to Virginia, and the room was ready moments later when we arrived.
Cons: Older building and a bit cold, even with the heat running. There was cold air drafting in from under the window.
7.0 Good
Pros:
Cons: No refrigerator in the room.
7.5 Good
Pros:
Cons: Wish the room had included a small fridge. The beds also are pretty small.
8.0 Excellent
Pros: We liked the cleanliness of our room. We really liked the helpful staff at the desk. They couldn’t have been nicer or more helpful.
Cons: Went to have dinner in the restaurant and we only saw one person working. The tables were filled with dirty dishes. Consequently we went elsewhere to eat dinners.
9.0 Excellent
Pros: It was nice hotel
Cons: The shower could be modernized or updated.
7.9 Good
Pros: Great location
Cons: All good
4.0 Okay
Pros: Location
Cons: Please replace the pillows - had three that barely stocked as one - will not return to hotel
6.3 Good
Pros: The location was perfect for our use and the staff was very helpful.
Cons: The room could have used a better cleaning. There were cobwebs in the corners and on the curtains.
The Hotel Cleveland Gateway is right in the center of our vibrant city's most electric neighborhood. The energy of the hospitality-forward Gateway District pairs perfectly with our own vibe. Find inspiration in our guest rooms that feature artwork based on the early American Puritan Day's and the Mayflower. Take meetings with clients in any of our uniquely shaped meeting spaces named in honor of major East Coast cities. After a long day of work, indulge in a memorable meal at the upbeat Gateway Bar & Grill. There, we serve fan-favorite dishes including herb-roasted chicken, shrimp scampi, and salmon bruschetta. We're located in the heart of the vivacious entertainment district and business hub that's bustling with exciting things to do, see, hear, and eat.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
Overall 8.2 Excellent
Based on 2,356 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Great location and easy freeway access
Good
7.0
Pros: Breakfast was pretty good, but 15 dollars a person was a bit much. Unfortunately I didn't realize this until after my friend and I sat down to eat. Otherwise it was nice.
Good
7.0
Pros: The bar was great! The breakfast was ok, a little pricey for what it was. The service and staff were beyond excellent! Very friendly, helpful, and always present.
Good
7.0
Pros: Location
Good
7.0
Excellent
9.0
Pros: Bed was extremely comfortable and short distance from my Mom's home.
Mediocre
2.0
Excellent
10.0
Pros: Staff was very polite and pleasant. Rooms were clean and comfy
Mediocre
3.0
Pros: It was close off the highway and close to the event we were attending.
Excellent
8.0
Pros: Staff was responsive to our needs.
Good
6.0
Pros: Location
Excellent
8.0
Pros: The hotel seemed clean and the staff was very nice. We had breakfast there, which was convenient. Parking was very affordable, in comparison to other hotels in the area, and you can come and go easily.
Details
Reviews
Overall 8.2 Excellent
Based on 2,356 reviews
Service
8.4
Location
8.1
Breakfast
6.4
Room
6.3
WiFi
5.6
Value
5.0
Comfort
4.0
Service
8.6
Location
7.8
Breakfast
6.9
Room
5.7
Value
5.1
Comfort
3.9
Service
8.4
Location
7.9
Breakfast
6.4
Room
5.8
Vibe
4.6
Value
4.5
Comfort
3.6
Service
8.7
Location
8.3
Breakfast
6.8
Room
6.0
Service
8.6
Room
5.9
10.0 Excellent
Pros: Great location and easy freeway access
Cons:
7.0 Good
Pros: Breakfast was pretty good, but 15 dollars a person was a bit much. Unfortunately I didn't realize this until after my friend and I sat down to eat. Otherwise it was nice.
Cons: I did not realize breakfast and parking were extra charges. I'm sure it was listed somewhere and I missed it, but it would be nice if they were included in the price.
7.0 Good
Pros: The bar was great! The breakfast was ok, a little pricey for what it was. The service and staff were beyond excellent! Very friendly, helpful, and always present.
Cons: The area was horrible traveling with a child. It's across the street from a methadone clinic and there were homeless people sleeping on the sidewalk.
7.0 Good
Pros: Location
Cons: Self park in open air, no security lot for $18 on a non game night. Room was run down. The tile on the pool floor is not meant for a pool floor. Adults and kids were falling all over it. Super dangerous.
7.0 Good
Pros:
Cons: Beds too hard. Told me when we checked out oh they are adjustable. Also did not know about the 18 bucks per day per room parking fee.
9.0 Excellent
Pros: Bed was extremely comfortable and short distance from my Mom's home.
Cons: The parking was too expensive and not much room to park.
2.0 Mediocre
Pros:
Cons: Drunk guy then security banged on our door at midnight, then drunk guy banging on our door again at 3:00 AM
10.0 Excellent
Pros: Staff was very polite and pleasant. Rooms were clean and comfy
Cons: No all met expectations
3.0 Mediocre
Pros: It was close off the highway and close to the event we were attending.
Cons: We were placed by the elevator without being asked and had to request a new room. However, the second was on a floor with two rooms of teenagers and louder than the first. If the front desk hadn't been so curt, I would've called to have another one.
8.0 Excellent
Pros: Staff was responsive to our needs.
Cons:
6.0 Good
Pros: Location
Cons: The way they handled a disruption of our stay by another guests issue.
8.0 Excellent
Pros: The hotel seemed clean and the staff was very nice. We had breakfast there, which was convenient. Parking was very affordable, in comparison to other hotels in the area, and you can come and go easily.
Cons: The one thing I didn't like was that it's about two blocks into a not-so-great neighborhood. We were there for three days/two nights and did not have any problems. But, there is a drug treatment center across the street and a few closed up businesses.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
Overall 8.2 Excellent
Based on 1,267 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.0
Pros: Comfortable, clean room
Poor
1.0
Pros: the location
Good
6.3
Pros: Location for my meeting. I visited in late fall and this part of town was very quiet.
Excellent
10.0
Pros: The staff was very friendly and professional. The room had all the amenities. Bed was extremely comfortable. Everything was available either in the hotel or close by.
Excellent
10.0
Pros: Friendly staff
Excellent
8.3
Mediocre
3.0
Pros: The check in staff was delightful
Excellent
9.2
Pros: Location was perfect. Lots of restaurants near by and walkable to Rock and Roll Hall of Fame Museum.
Excellent
10.0
Pros: I liked the location of the hotel and it was very clean.
Excellent
10.0
Pros: Location and staff is very friendly & helpful.
Good
7.5
Pros: Staff was friendly. Room was nice
Excellent
10.0
Pros: Great hotel and location
Details
Reviews
Overall 8.2 Excellent
Based on 1,267 reviews
Wellness
9.4
Vibe
8.7
Location
8.4
Service
8.3
Bar
7.8
Room
7.0
Value
4.7
Comfort
4.4
Breakfast
3.3
Location
8.5
Service
8.3
Vibe
8.3
Room
5.9
Comfort
4.1
Location
8.6
Room
6.1
Amenities
6.1
Value
4.8
9.0 Excellent
Pros: Comfortable, clean room
Cons: More employees at the morning breakfast cafe
1.0 Poor
Pros: the location
Cons: The rooms where not available at 3pm for us to check in, we had a wedding reception on May 26 at 630 and our room was not ready not even around 5. The charge us for breakfast even thou it was included on our package. The receptionist was rude. THE WORST
6.3 Good
Pros: Location for my meeting. I visited in late fall and this part of town was very quiet.
Cons: Location somewhat difficult to access. Room heating was poor and couldn’t be adjusted. TV remote didn’t work fully. Hotel is next to a heavily travelled road and was noisy through the night.
10.0 Excellent
Pros: The staff was very friendly and professional. The room had all the amenities. Bed was extremely comfortable. Everything was available either in the hotel or close by.
Cons: The weather. It was windy and cold.
10.0 Excellent
Pros: Friendly staff
Cons: Everything was perfect!!
8.3 Excellent
Pros:
Cons: Said pay at the property then charged my card before I arrived. That’s stupid
3.0 Mediocre
Pros: The check in staff was delightful
Cons: The room was tiny. Could hear everyone and music at the bar beneath us. Walls paper thin and could hear the housekeeping staff between 7a-8a. Yelling back and forth and also talking real loud.
9.2 Excellent
Pros: Location was perfect. Lots of restaurants near by and walkable to Rock and Roll Hall of Fame Museum.
Cons: Lighting in room could be better. While having the restaurants near by is good it can be a bit loud at night. The higher the room the less you would hear it I guess.
10.0 Excellent
Pros: I liked the location of the hotel and it was very clean.
Cons:
10.0 Excellent
Pros: Location and staff is very friendly & helpful.
Cons: Self parking, if not familiar with where it is at it can be very confusing. you also need to take a different elevator to you room. Not a problem for us but other people may find it annoying.
7.5 Good
Pros: Staff was friendly. Room was nice
Cons: Had to wait while they got my room ready . I did not get there till 6:30. But they did give me free drinks while I waited
10.0 Excellent
Pros: Great hotel and location
Cons: Parking was expensive
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Overall 8.1 Excellent
Based on 1,827 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.0
Pros: Easy access to interstate and close walk to Browns Stadium
Excellent
10.0
Pros: Proximity to venue. Free parking at meters.
Good
7.0
Pros: Great location if going to a football game
Excellent
9.2
Pros: Location and price
Okay
5.0
Pros: The Staff
Excellent
10.0
Pros: Friendly hotel
Excellent
10.0
Pros: Location and cleanliness
Good
7.9
Pros: Location was great. Walking distance to restaurants and museums.
Excellent
9.0
Pros: Shuttle drivers were great. room mini fridge did not work but it was replaced within 10 minutes!
Excellent
10.0
Pros: Courtesy shuttle to Rock Hall of Fame and Baseball Park and restaurants
Excellent
8.0
Pros: Location
Excellent
10.0
Pros: Love being greeted with a warm chocolate chip cookie. Staff was always very friendly and helpful. Great having a shuttle to explore the area.
Details
Reviews
Overall 8.1 Excellent
Based on 1,827 reviews
Location
9.0
Service
8.8
Room
6.2
Amenities
6.2
Breakfast
6.2
Cleanliness
5.7
Comfort
5.6
Vibe
5.3
WiFi
5.2
Wellness
4.8
Service
8.8
Location
8.6
Cleanliness
5.2
Comfort
4.8
Room
4.4
Location
9.1
Service
9.0
Value
7.3
Cleanliness
5.5
Comfort
5.4
Room
5.1
Service
8.4
7.0 Good
Pros: Easy access to interstate and close walk to Browns Stadium
Cons: Paying for parking and went to hotel restaurant and it took forever to get our food
10.0 Excellent
Pros: Proximity to venue. Free parking at meters.
Cons: Room felt humid & carpet damp w/o air on.
7.0 Good
Pros: Great location if going to a football game
Cons: The rooms are not great and very dated
9.2 Excellent
Pros: Location and price
Cons:
5.0 Okay
Pros: The Staff
Cons: It was good price or deal but when you add on parkung and no free breakfast. You can stay in a much nicer place. Our room said queen be but it was a full and our room was smaller than my bedroom at home. On the ladt day I got stuck in the. Elevator
10.0 Excellent
Pros: Friendly hotel
Cons:
10.0 Excellent
Pros: Location and cleanliness
Cons: It was a little cramped in the lobby but its Sunday Night Football too. So, I get it! That's the only thing I did not enjoy however.
7.9 Good
Pros: Location was great. Walking distance to restaurants and museums.
Cons: Windows were dirty
9.0 Excellent
Pros: Shuttle drivers were great. room mini fridge did not work but it was replaced within 10 minutes!
Cons: only complaint is that the hotel should think about providing coffee in the lobby for guests.
10.0 Excellent
Pros: Courtesy shuttle to Rock Hall of Fame and Baseball Park and restaurants
Cons:
8.0 Excellent
Pros: Location
Cons: Some of the staff were not pleasant
10.0 Excellent
Pros: Love being greeted with a warm chocolate chip cookie. Staff was always very friendly and helpful. Great having a shuttle to explore the area.
Cons: No.
The Doubletree Cleveland Downtown Lakeside hotel just off of I-90 offers full service hotel accommodations overlooking the shores of Lake Erie and close to popular downtown Cleveland attractions. Our modern hotel is only 20 minutes north of Cleveland Hopkins International Airport (CLE) and one block south of Burke Lakefront Airport(BKL). Stay at our Doubletree hotel near Cleveland Brown Stadium and you'll be within walking distance of the local games! Also walking distance is the Great Lakes Science Center. etc. And, you won't find another downtown hotel located as close to the Rock and Roll Hall of Fame! Our hotel guests enjoy scheduled complimentary, based on availability, shuttle service to all well known downtown Cleveland attractions. Hop a ride to Progressive Field, Quicken Loans Arena, Cleveland State University’s Wolstein Center or Playhouse Square. Enjoy the eclectic mix of restaurants, galleries, shops, businesses and nightclubs at the historic Warehouse District. We also provide scheduled shuttle service, based on availability, to the world renowned Cleveland Clinic, University Hospitals and museums located at University Circle. Our tastefully-appointed hotel features modern conveniences suited to the experienced business traveler, along with a great location and recreational amenities to please families on vacation and leisure guests. Spacious guest rooms and suites boast a long list of guestroom amenities, generous work surfaces, our luxurious Sweet Dreams beds, flat panel TVs and complimentary high-speed internet access. For your convenience, wireless HSIA is also available in public areas throughout the hotel. At the Doubletree Cleveland Downtown Lakeside, guests have full use of many hotel amenities including: A huge, sparkling indoor pool and whirlpool Complimentary scheduled shuttle service, based on availability, within downtown and University Circle areas State-of-the-art Fitness Center by Precor Well equipped Business Center by UniGuest with remote printing services Relax or grab a quick pick-me-up in our full-service Starbucks coffee cafe, dine in-room, or join us at our casual, American-style restaurant Stadium 3 Bar & Grille, serving all your favorite menu items and beverages for breakfast, lunch and dinner daily. Business travel is a breeze and corporate functions are done with style at the Doubletree Cleveland Downtown Lakeside. Our hotel has over 10,000 square feet of flexible meeting and banquet space including a magnificent ballroom. Our facilities are complete with state-of-the-art audio visual equipment, creative catering services, and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training or sales seminar, reception, or gala social event. Whether business, vacation, or weekend getaway brings you to exciting downtown Cleveland, our courteous staff looks forward to welcoming you to our lakeside Doubletree hotel with one of our signature, warm chocolate chip cookies at check-in.
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
Overall 7.9 Good
Based on 2,015 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
7.5
Pros: Great location to our venue, really comfy bed.
Excellent
8.0
Pros: Bed was nice, elevator good
Okay
4.0
Pros: Easy to get around but lots of homeless people
Poor
1.0
Pros: only location
Excellent
8.0
Pros: The staff accommodated us because we were in a bind. It was an added bonus that we could walk indoors to our destination a few blocks away.
Good
6.7
Pros: The location & connection to rocket mortgage Fieldhouse & the casino are great. The beds & bedding were excellent. Everything was clean & well kept
Poor
1.0
Good
6.3
Pros: Location
Excellent
10.0
Pros: The man who checked us in was so very nice. He upgraded our room for no reason! Then we waved at him later and he remembered us. He is great at his job!
Mediocre
3.0
Pros: It was downtown. That's about it.
Excellent
9.0
Pros: The location is great - close to everything, yet not so close that it's chaotic as soon as you step out of the hotel. Staff was very friendly at check in and check out, and the room was clean upon arrival.
Excellent
8.0
Pros: The bar staff were amazing and staff in general were friendly and welcoming.
Details
Reviews
Overall 7.9 Good
Based on 2,015 reviews
Service
8.6
Location
8.3
Breakfast
7.4
Bar
6.5
Comfort
5.1
Room
5.1
Wellness
5.0
WiFi
4.9
Value
4.6
Cleanliness
4.5
Pool
1.3
Service
8.7
Location
8.5
Breakfast
7.6
Vibe
6.5
Comfort
4.8
Value
4.5
Room
4.0
Cleanliness
3.7
Service
8.9
Location
8.1
Amenities
6.2
Vibe
6.2
Comfort
4.9
Cleanliness
4.8
Room
4.4
Value
3.7
Service
8.6
Room
4.0
7.5 Good
Pros: Great location to our venue, really comfy bed.
Cons: For the amount of money and the set up of the lobby and hallways when we walked into the room it was just kind of a let down, everything was clean and nice just expected more I guess as I’ve stayed in nicer hotel rooms for less money, but location is key here I know. I was upset about parking and maybe I missed that in the booking but we parked in the hotels garage got our ticket and went in and was told at check in we’d be charged for parking and how much which I was just surprised since we were guest at the hotel, I apparently don’t get out much. Just would have been nice if they had a sign before we went in saying how much the charge for parking was since it was to little to late by the time we checked in and were told our parking charge then.
8.0 Excellent
Pros: Bed was nice, elevator good
Cons: Shower was smaller than normal
4.0 Okay
Pros: Easy to get around but lots of homeless people
Cons: My entire intent on booking this room was having a large marble bath; was nothing of the sort and never got my two hour soaking bath. Instead it was a standard shallow bath tub and a repainted tub at that. Nothing luxurious here and no marble insight.
1.0 Poor
Pros: only location
Cons: Very old hotel full of dust no cleaning horrible experience.would never suggest anyone in this price.the price they charged for this hotel is not worth it.
8.0 Excellent
Pros: The staff accommodated us because we were in a bind. It was an added bonus that we could walk indoors to our destination a few blocks away.
Cons: They did not have our reservation! I booked this through you, booking.com in february. We arrived to spend the night and they had no room for us nor our reservation. Nothing! Luckily they were able to get us a room. I will tell everyone about my lousy experience and no room with booking.com. Absolutely unacceptable. This could have caused a serious issue for us - no where to sleep? Ridiculous.
6.7 Good
Pros: The location & connection to rocket mortgage Fieldhouse & the casino are great. The beds & bedding were excellent. Everything was clean & well kept
Cons: Having to pay for WIFI was unexpected. Parking & breakfast aren't included in the price. The room was standard like any other hotel, not very big especially with 2 beds.
1.0 Poor
Pros:
Cons: Parking $32 I could park across street for 10
6.3 Good
Pros: Location
Cons: It’s time for an overhaul
10.0 Excellent
Pros: The man who checked us in was so very nice. He upgraded our room for no reason! Then we waved at him later and he remembered us. He is great at his job!
Cons:
3.0 Mediocre
Pros: It was downtown. That's about it.
Cons: Almost everything. The hotel is in dire need of renovation (carpets coming out from baseboards, nicks/dents everywhere, outdated. The room was NOT clean. Fingerprints, watermarks, hair, etc. Can't believe it's a Marriott 4 star. Never again.
9.0 Excellent
Pros: The location is great - close to everything, yet not so close that it's chaotic as soon as you step out of the hotel. Staff was very friendly at check in and check out, and the room was clean upon arrival.
Cons: The interior definitely needs some upgrades, but don't let that deter you. The lobby, etc. is beautiful though negates by the worn out carpet and other features needed a quick update. The room was a bit small, but was just what we needed and was clean.
8.0 Excellent
Pros: The bar staff were amazing and staff in general were friendly and welcoming.
Cons: The room did not meet star standards in my opinion. I would not shower in that tub for anything! It had mold in the tiles and crevices. Not clean!
Experience the best of Downtown Cleveland at the Renaissance Cleveland Hotel. Our hotel reflects the area’s unique style and rich history through its architecture of vaulted ceilings and high arched windows. Centrally located in Downtown Cleveland near Public Square, we’re connected to the hub of nightlife and attractions, Tower City Center. Guests of our historic hotel will find themselves a short walk from Cleveland Cavaliers games at Rocket Mortgage FieldHouse, and the Cleveland Indians at Progressive Field. Test your luck at Jack Cleveland Casino which is connected to our hotel. Each of our updated guest rooms features modern décor with complimentary amenities. Start your day with breakfast or grab a quick lunch in our in-house restaurant, Sans Souci, or keep on track with your workout in our state of the art 24-hour fitness center. No matter your reason for visiting Cleveland, OH, we’re always ready to be your home away from home.
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Overall 7.7 Good
Based on 1,462 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9.6
Pros: Comfortable bed, nice location, easy accessibility, good value.
Excellent
10.0
Pros: The staff was extremely friendly and informative! I requested an early check in and the room was ready upon our arrival...clean and very comfortable! We were extremely close to the concert my lids were attending and there was a free trolley that took us to the casino! It was nice getting to see the city on the trip!....We had an amazing time and would definitely come back again!
Excellent
9.0
Pros: Breakfast. Staff
Okay
4.0
Excellent
8.0
Pros: The price is a tad high. I have been back to Cleveland, and I have found 2 bedroom and 2 bathroom Airbnb’s for $30/40 cheaper.
Excellent
9.0
Pros: Fabulous breakfast. Location on ground floor was very good. The woman who took care of the breakfast was fantastic!
Good
7.0
Pros: The bed and pillows were pretty comfortable!
Excellent
10.0
Pros: Location
Okay
5.4
Pros: Location
Poor
1.0
Pros: Breakfast
Poor
1.0
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Good
6.0
Pros: They were having a lot of trouble with room keys and we kept having to go to the front desk
Details
Reviews
Overall 7.7 Good
Based on 1,462 reviews
Location
8.4
Breakfast
8.1
Service
7.9
Room
6.2
Location
8.5
Service
7.9
Breakfast
7.9
Room
4.7
Comfort
4.0
Vibe
2.8
Location
8.7
Service
7.8
Breakfast
7.5
Value
6.7
Room
5.7
Comfort
4.5
Vibe
2.7
Location
8.8
Breakfast
8.3
Room
5.8
9.6 Excellent
Pros: Comfortable bed, nice location, easy accessibility, good value.
Cons: Nothing really.
10.0 Excellent
Pros: The staff was extremely friendly and informative! I requested an early check in and the room was ready upon our arrival...clean and very comfortable! We were extremely close to the concert my lids were attending and there was a free trolley that took us to the casino! It was nice getting to see the city on the trip!....We had an amazing time and would definitely come back again!
Cons:
9.0 Excellent
Pros: Breakfast. Staff
Cons: The rate from booking online.
4.0 Okay
Pros:
Cons: My bebclothes had not been changed. I told them and we were given another room
8.0 Excellent
Pros: The price is a tad high. I have been back to Cleveland, and I have found 2 bedroom and 2 bathroom Airbnb’s for $30/40 cheaper.
Cons: The price.
9.0 Excellent
Pros: Fabulous breakfast. Location on ground floor was very good. The woman who took care of the breakfast was fantastic!
Cons:
7.0 Good
Pros: The bed and pillows were pretty comfortable!
Cons: We had to pay for the parking after I paid for the room! It’s crazy because I have never had to pay for parking at a hotel!
10.0 Excellent
Pros: Location
Cons: No pool
5.4 Okay
Pros: Location
Cons: The price
1.0 Poor
Pros: Breakfast
Cons: The staff was rude and rushed at check in. The facility was aging and felt dirty and we were charged for parking.
1.0 Poor
Pros: Very rude staff when I first checked in and when I called to speak with someone about the cc charge I had on my card, even more rudeness. I'll never ever stay at this location again and will never recommend this location to anyone.
Cons:
6.0 Good
Pros: They were having a lot of trouble with room keys and we kept having to go to the front desk
Cons:
Rest and refresh at the smoke-free and pet-friendly Comfort Inn Downtown hotel in Cleveland, OH. We are close to Playhouse Square, Progressive Field, Quicken Loans Arena, FirstEnergy Field and Cleveland Clinic, to which we provide free transportation from 6 am-11 pm. Amenities include free WiFi, free hot breakfast, fitness center and restaurants. Enjoy a great night in your guest room, which features a coffee maker, hair dryer, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
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