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Hyatt Regency Cleveland at The Arcade

8.6
Excellent

Based on 2,732 reviews
 
420 Superior Avenue East, Cleveland, OH 44114, United States
  +1 216 575 1234
Hyatt Regency Cleveland at The Arcade - Cleveland, OH, United States
Check-in
Check-out
Compare vs KAYAK |
Booking.com $161
Hotwire $166
Agoda.com $169
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Rooms

Check-in
Check-out

Standard rooms

$176+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$176 per night
IMAGE
King bed
$221 per night
IMAGE
Double bed
$221 per night
IMAGE
Unknown
$255 per night
IMAGE
Unknown
$255 per night
IMAGE
Double bed
$393 per night

Deluxe rooms

$274+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$274 per night
IMAGE
Double bed
$362 per night

Double rooms

$161+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Double bed
$161 per night
IMAGE
Double bed
$166 per night
IMAGE
Double bed
$169 per night
IMAGE
Double bed
$170 per night
IMAGE
Double bed
$178 per night
IMAGE
Unknown
$178 per night
IMAGE
Double bed
$181 per night
IMAGE
Double bed
$182 per night
IMAGE
Double bed
$182 per night
IMAGE
Double bed
$183 per night
IMAGE
Double bed
$183 per night
IMAGE
Unknown
$183 per night
IMAGE
Double bed
$186 per night
IMAGE
King bed
$195 per night
IMAGE
Unknown
$203 per night
IMAGE
Double bed
$222 per night
IMAGE
Double bed
$226 per night
IMAGE
Double bed
$226 per night
IMAGE
Unknown
$234 per night
IMAGE
Double bed
$255 per night
IMAGE
Double bed
$267 per night
IMAGE
Double bed
$358 per night

King rooms

$176+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$176 per night
IMAGE
King bed
$183 per night
IMAGE
King bed
$187 per night
IMAGE
King bed
$187 per night
IMAGE
King bed
$187 per night
IMAGE
King bed
$200 per night
IMAGE
King bed
$209 per night
IMAGE
King bed
$210 per night
IMAGE
King bed
$211 per night
IMAGE
Unknown
$213 per night
IMAGE
King bed
$221 per night
IMAGE
King bed
$221 per night
IMAGE
Unknown
$238 per night
IMAGE
King bed
$249 per night
IMAGE
King bed
$279 per night
IMAGE
King bed
$280 per night
IMAGE
Unknown
$284 per night
IMAGE
Unknown
$298 per night
IMAGE
Unknown
$349 per night

Reviews

Pros

Cons

Traveller rating

489
194
65
25
8

Time of year

Traveller type

Show reviews that mention

+
roll hall
hall of fame
rock and roll
downtown cleveland
valet parking
beautiful hotel
star hotel
walking distance
great location
newly renovated
room was nice
beautiful architecture
convenient for downtown
room was very clean
staff was very friendly
bed was very comfortable
  • Excellent
    Oct 2018
    8.2

    Beautiful hotel

    I loved the uniqueness of this Hyatt. The architecture of the arcade as the lobby to the small details in the room were gorgeous. It was close to everything downtown and only a 10 minute walk to the Q which is where the concert was at that I was in town for.

    Because it is an older building, it did have a bit of a musty smell and the air circulation in the room was not that great. Also they serve breakfast in the arcade and it is noisy and woke us up in the morning.

  • Mediocre
    Jul 2018
    3.7

    Great location, service was terrible

    The hotel is located in a great area and is pretty central to a lot of great spots in Cleveland. Very elegent hotel.

    The valet service people seemed really confused about what was going on when I pulled up. At one point during my stay I ordered some room service items and they just never came. The bed I slept in had no sheets on the mattress, which was super weird. I also discovered blood on the mattress. Pretty weird!

  • Excellent
    Jan 2018
    10.0

    Unique Hotel with Great Location

    Conveniently located downtown this hotel is one of a kind. The Arcade is very impressive and takes you back in time. Rooms were updated and clean. I would stay there again.

  • Good
    Dec 2017
    8.0

    Satisfied

    We stayed in the vip suite and it was nice. Very spacious.

    Furniture and decorations were a little dated. Same with the electronics.

  • Excellent
    Nov 2017
    9.7

    Quick opinions

    Beautiful

    Parking

  • Good
    Sep 2017
    8.0

    Very close to downtown attractions in a unique building.

    Very few "extras" provided without cost.

  • Excellent
    Apr 2017
    10.0

    Great location and staff!

    Great service from the valet and front desk staff. Great location with two main entrances on both sides of the hotel.

  • Okay
    Oct 2016
    4.5

    Great location...if you can tolerate the disgusto

    Pleasant and helpful staff.

    Dirty, dirty, dirty...stained carpets, broken tiles, torn upholstery on furniture, moldy shower curtain - GROSS!

  • Good
    Mar 2016
    6.8

    clean, friendly staff, nice central location

    had to pay to park, was requested to put a 100 hold on my card at check in, they did drop it to 50, but all the website said was a card would have to be on file, nothing about a hold. The shops inside were all abandoned. Only a few open. $4 water offered in room. no fridge

  • Okay
    Feb 2016
    6.0

    Mediocre disappointment

    The hotel itself has a super cool environment and the building is spectacular... until you go in the room.

    This was our second attempt at The Arcade and both times we have requested a bath tub and paid an uncharge for a room with a view. Both times the view that we upgraded to was a concrete wall 6 feet from the window. They moved us to a room with an actual view this time at least, but the room was just cleanish and had no bath. We actually think that this may be the room where employees take breaks as the table had pretty clearly had drinks on it not long before we arrived and the TV was on. If they charged $100 or even $150 for rooms here, it would be fine. In fact, it would be good. For $360 a night though, we were really expecting something more than a few steps above a Holiday Inn.

  • Good
    Jan 2016
    8.0

    B

    Nice atmosphere. Great location in town.

  • Excellent
    Dec 2015
    8.2

    Wonderful staff!

    There was a lovely gentleman working the front desk who was able to let us check in early. It was a huge help to us considering we had been traveling for over 10 hours with no sleep. The room was very nice; my only complaint would be that there are no fridges available in the rooms.

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About

Overview

Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.

Hyatt

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.6 Excellent

Based on 2,732 reviews

8.9

Location

8.7

Service

7.2

Room

5.7

WiFi

Things to know

  • Spacious rooms
  • Nice building
  • Stylish hotel
  • Great shopping

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Storage available
Lift
Spa
Beauty salon
Hairdryer
Coffee shop
Wedding services

Photos

Hyatt Regency Cleveland at The Arcade - Cleveland - Building Provided by ICE Portal All photos (24)
Hyatt Regency Cleveland at The Arcade - Cleveland - Banquet hall Banquets (1)
Hyatt Regency Cleveland at The Arcade - Cleveland - Bar Bar (1)
Hyatt Regency Cleveland at The Arcade - Cleveland - Bathroom Bathroom (1)
Hyatt Regency Cleveland at The Arcade - Cleveland - Bedroom Bedroom (4)

Location

Most popular landmarks

  • Cleveland Public Library 52 m
  • Cleveland Arcade 111 m
  • Soldiers and Sailors Monument 221 m
  • Old Stone Church 315 m
  • Terminal Tower 0.5 km
  • Progressive Field 0.7 km

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