Cleveland hotels in Downtown
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Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9.3 Excellent
Based on 4,508 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Staff! Historic building. Location and view of Tower. Beautiful pool.
Excellent
9.0
Pros: Free dinner and drinks
Excellent
9.0
Excellent
10.0
Pros: History, art, murals, marble, brass, statuary of this former Board of Ed bldg — remarkable.
Excellent
10.0
Pros: The complimentary dinner and drinks were an unexpected and pleasant surprise. The buffet was rather extensive for a complimentary spread.
Excellent
10.0
Pros: Front desk associates were amazing
Excellent
10.0
Pros: Friendly staff!!! Kick back evening free food from 5:30 to 7 pm. Night we were there they served tacos, rice, nachos and cheese, baked potatoes, salad, hot dogs, and tomato basil soup. Free popcorn and soft drinks until midnight.
Excellent
10.0
Pros: The hotel provided my wife and I with 3 free drinks per night. Plus they provided a nightly dinner as well. The hotel was very clean. Staff was great as well. I will definitely plan to stay at a Drury hotel in the future.
Excellent
9.0
Pros: The complimentary breakfast and dinner was great. Room was really nice. Pool, hot tub and workout area was awesome.
Excellent
10.0
Pros: The employees were happy and helpful. I noted to my friend that it must take a lot of training and correct hiring to achieve such a high level of happy helpfulness!!!!
Excellent
10.0
Poor
1.0
Pros: Cleanliness
Details
Reviews
Overall 9.3 Excellent
Based on 4,508 reviews
WiFi
9.4
Wellness Area
9.1
Bar
9.1
Value
9.1
Service
9.0
Room
9.0
Location
8.9
Breakfast
8.9
Vibe
8.7
Comfort
8.5
Amenities
8.4
Pool
8.3
Food
8.3
Wellness Area
9.2
Value
9.0
Room
9.0
Service
9.0
Breakfast
8.9
Bar
8.9
Location
8.9
Comfort
8.7
Food
8.7
Amenities
8.6
Vibe
8.5
Room
9.4
Bar
9.2
Wellness Area
9.1
Location
9.0
Value
8.9
Breakfast
8.6
Service
8.6
Pool
8.5
Amenities
8.3
Comfort
8.2
Food
7.6
Bar
9.0
Service
9.0
Room
8.9
Breakfast
8.9
Value
8.9
Location
8.5
Amenities
8.5
Comfort
8.4
Vibe
8.2
Food
8.1
Value
9.2
Location
8.9
Bar
8.8
Room
8.5
Service
8.5
Breakfast
8.5
Comfort
8.2
Food
8.0
10.0 Excellent
Pros: Staff! Historic building. Location and view of Tower. Beautiful pool.
Cons:
9.0 Excellent
Pros: Free dinner and drinks
Cons:
9.0 Excellent
Pros:
Cons: I just wish the staff would smile more!
10.0 Excellent
Pros: History, art, murals, marble, brass, statuary of this former Board of Ed bldg — remarkable.
Cons:
10.0 Excellent
Pros: The complimentary dinner and drinks were an unexpected and pleasant surprise. The buffet was rather extensive for a complimentary spread.
Cons: The valet parking left our car running for 30 minutes outside the hotel when the attendant went on break just after we arrived. They only moved it and shut it off when we alerted them om the way out after checking in to our room.
10.0 Excellent
Pros: Front desk associates were amazing
Cons:
10.0 Excellent
Pros: Friendly staff!!! Kick back evening free food from 5:30 to 7 pm. Night we were there they served tacos, rice, nachos and cheese, baked potatoes, salad, hot dogs, and tomato basil soup. Free popcorn and soft drinks until midnight.
Cons: At breakfast, ran out of danish and did not replenish, so we didn't get any and would have liked some with our second cup of tea.
10.0 Excellent
Pros: The hotel provided my wife and I with 3 free drinks per night. Plus they provided a nightly dinner as well. The hotel was very clean. Staff was great as well. I will definitely plan to stay at a Drury hotel in the future.
Cons: No.
9.0 Excellent
Pros: The complimentary breakfast and dinner was great. Room was really nice. Pool, hot tub and workout area was awesome.
Cons: They shouldn’t charge so much for valet since they don’t have a parking lot.
10.0 Excellent
Pros: The employees were happy and helpful. I noted to my friend that it must take a lot of training and correct hiring to achieve such a high level of happy helpfulness!!!!
Cons:
10.0 Excellent
Pros:
Cons: No
1.0 Poor
Pros: Cleanliness
Cons: Not ADA
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Rocket Mortgage FieldHouse and Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
Overall 9.2 Excellent
Based on 443 reviews
All reviews
- All reviews
Good
7.0
Pros: the bed was great nice tv room service was great
Details
Reviews
Overall 9.2 Excellent
Based on 443 reviews
Cleanliness
9.5
Location
9.3
Room
9.2
Service
9.2
Vibe
9.1
Food
9.1
7.0 Good
Pros: the bed was great nice tv room service was great
Cons: ice machine on floor was broken couldn’t go to different floor to get ice asked for and paid extra for corner room Wasn’t on the corner bath tub was ok would have been better if had jets and bigger had to wait about 10 minutes for our car valet parking and 40 dollars to park didn’t get room till 415 430 or later asked in advance and called 2 times that day to ask for early check in had to wait we were there at 330 or before ☹️☹️☹️
Cleveland's only luxury hotel located in the heart of the downtown business district. Richly designed meeting space ideal for 14-450 guests. 20 minutes from Hopkins airport by rapid rail or taxi. Hotel is connected to Tower City Center featuring over shops and restaurants, JACK Cleveland Casino, and an enclosed walkway to Rocket Mortgage FieldHouse and Progressive Field. Hotel is within walking distance to the trendy Warehouse District and Fourth Street entertainment areas. Easy access to Rock and Roll Hall of Fame, Playhouse Theater District and University Circle.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
Overall 9.1 Excellent
Based on 2,659 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.0
Pros: The staff was extremely helpful with checking in and out. Friendly and professional to us during our stay. We are not local to the area and wanted to know where to go, front desk was willing to help.
Mediocre
2.0
Pros: The hotel was clean.
Excellent
9.0
Excellent
9.0
Pros: The location,view and amenities.
Excellent
10.0
Pros: Everything else. Hilton has an exceptional location, friendly and very helpful staff, and it's a first class home away from home.
Good
6.0
Pros: The location
Excellent
9.0
Pros: We had a 22nd floor corner room which gave an EXCEPTIONAL view of downtown Cleveland and surrounding areas, especially at night which was by far the best view with all the lights. We decided against a lake view room since at night all you would see would be black. Ideal location situated and actually adjoined to the convention center where we were going to be for the Wizard World Comic-Con that was on March 6-8
Excellent
10.0
Pros: The view from our king corner room was beyond belief. Best view I have ever had!
Okay
5.4
Excellent
10.0
Pros: Great location, amazing staff and nice rooms!
Excellent
10.0
Excellent
8.0
Pros: everything was good.staff was good ive stayed there before but my friend hasnt both enjoyed or stay.
Details
Reviews
Overall 9.1 Excellent
Based on 2,659 reviews
Vibe
9.8
Room
9.1
Amenities
9.0
Location
9.0
Pool
8.9
Service
8.7
WiFi
8.2
Breakfast
6.4
Value
4.4
Location
9.1
Cleanliness
8.9
Pool
8.9
Amenities
8.9
Room
8.9
Service
8.9
Breakfast
6.6
Value
4.3
Vibe
9.7
Amenities
9.1
Cleanliness
8.9
Room
8.8
Location
8.8
Service
8.4
Breakfast
6.7
Value
4.1
Location
9.2
Room
8.7
Vibe
9.7
Location
9.2
Room
9.0
Service
8.5
8.0 Excellent
Pros: The staff was extremely helpful with checking in and out. Friendly and professional to us during our stay. We are not local to the area and wanted to know where to go, front desk was willing to help.
Cons: I noticed a few cracks in the ceiling, fraying of the carpet and glass chips out of the shower door. The price of the room I was a bit disappointed with it. Also, when we went up to the bar we felt out of place and none the the staff seemed approachable. We actually got a few stares and we ended up heading back to our room.
2.0 Mediocre
Pros: The hotel was clean.
Cons: The lighting was very poor. I think they went overboard with "save the planet" at the expense of the people who stay there. The prices in their restaurants was exorbitant.
9.0 Excellent
Pros:
Cons: Cost of food
9.0 Excellent
Pros: The location,view and amenities.
Cons: The cleaning chemical smell was very strong, I could not get used to it.
10.0 Excellent
Pros: Everything else. Hilton has an exceptional location, friendly and very helpful staff, and it's a first class home away from home.
Cons: The in-room coffee maker was inadquate for it's designated purpose, making two cups of coffee at a time. And the lighting in the bathroom was inadequate for shaving (men).
6.0 Good
Pros: The location
Cons: The elevators are extremely slow.
9.0 Excellent
Pros: We had a 22nd floor corner room which gave an EXCEPTIONAL view of downtown Cleveland and surrounding areas, especially at night which was by far the best view with all the lights. We decided against a lake view room since at night all you would see would be black. Ideal location situated and actually adjoined to the convention center where we were going to be for the Wizard World Comic-Con that was on March 6-8
Cons: Had intermittent issues with the tv. Very sluggish to respond especially in the evening. Worked fine in the mornings so seemed unlikely to be battery issues. Perhaps cable system overloaded during evening?? Didn't detract from stay. Restaurant too pricey for the type of food on offer.
10.0 Excellent
Pros: The view from our king corner room was beyond belief. Best view I have ever had!
Cons: Check in is kinda late and check out is early..
5.4 Okay
Pros:
Cons: I had bites all over my body when I woke up it was gross I checked out right after
10.0 Excellent
Pros: Great location, amazing staff and nice rooms!
Cons: I noticed a someone used and didn't flush the toilet when I first arrived. The toilet paper was folded, so cleaning crew had been there. I can only imagine it was one of them. Other than that, all was great!
10.0 Excellent
Pros:
Cons: Parking should be a bit lower if not free. It is currently $30 a night with a discount.
8.0 Excellent
Pros: everything was good.staff was good ive stayed there before but my friend hasnt both enjoyed or stay.
Cons: the problem i have is think my price was 167.00. by the time it was paid it was 236.00 i understand the taxes but why is valet so much and we didnt even use the car.
Hilton Cleveland Downtown is in the heart of Cleveland’s vibrant downtown area, connected to the First Merit Convention Center of Cleveland, and near attractions, dining and entertainment. Enjoy a concert or game at the Rocket Mortgage Fieldhouse, First Energy Stadium or Progressive Field. Nearby are the Rock and Roll Hall of Fame and Museum, and Playhouse Square. Our downtown Cleveland hotel offers 600 beautiful, functional rooms with sleek, modern decor. Enjoy the exceptional views of Lake Erie and the Cleveland skyline, and handy amenities such as a 50 to 65-inch HDTV, an iHome docking station with USB connectivity, a mini-fridge, safe, and built-in workstation. WiFi is available for a fee. Upgrade to a suite to have a separate living area. Enjoy fine dining at the on-site restaurant and appreciate a cocktail and a great view of Lake Erie from Bar 32 on the top floor. In-room dining is also available.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Overall 9.0 Excellent
Based on 977 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.0
Pros: Cool vibe, great restaurant
Okay
4.6
Pros: Location
Excellent
10.0
Excellent
10.0
Pros: This hotel is not for everyone, but I loved it. Very sexy, very chic. Insanely hip vibe. See-thru shower in the middle of the room. Perfect place for fit, attractive people looking for an upscale party hotel. Others may be highly uncomfortable here.
Excellent
10.0
Pros: Great central location, very friendly staff, modern and up to date.
Excellent
9.0
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Excellent
10.0
Pros: I normally don't do many reviews, but this hotel truly deserves 5 Stars!! Great atmosphere from the moment you enter the building. Excellent staff & service! Excellent room! Loved everything!
Excellent
8.8
Pros: Fabulous modern room with wonderful upgrades, very relaxing comfortable bed. Room was quiet and like an oasis. Views of downtown Cleveland all around. Incredible picture windows on entire wall. The room was just unbelievable!
Excellent
8.8
Excellent
10.0
Pros: Location near Progressive Stadium and Quicken Loans Arena is excellent
Mediocre
2.0
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Good
7.0
Pros: Location
Details
Reviews
Overall 9.0 Excellent
Based on 977 reviews
Vibe
9.5
Bar
9.2
Location
9.1
Amenities
9.0
Service
8.4
Room
7.5
Breakfast
7.1
Value
5.6
Service
8.6
Room
6.2
Comfort
6.2
Service
8.6
Room
6.7
9.0 Excellent
Pros: Cool vibe, great restaurant
Cons: No writing desk in room
4.6 Okay
Pros: Location
Cons: The rooms lack proper cleaning & maintenance
10.0 Excellent
Pros:
Cons: No toothpaste
10.0 Excellent
Pros: This hotel is not for everyone, but I loved it. Very sexy, very chic. Insanely hip vibe. See-thru shower in the middle of the room. Perfect place for fit, attractive people looking for an upscale party hotel. Others may be highly uncomfortable here.
Cons: The room service breakfast was pretty mediocre for a 4-star hotel, although the servers were very nice.
10.0 Excellent
Pros: Great central location, very friendly staff, modern and up to date.
Cons:
9.0 Excellent
Pros: Nice big clean room with a large tub. Fireplace was a nice touch and linens were all clean.
Cons:
10.0 Excellent
Pros: I normally don't do many reviews, but this hotel truly deserves 5 Stars!! Great atmosphere from the moment you enter the building. Excellent staff & service! Excellent room! Loved everything!
Cons: Everything was awesome!
8.8 Excellent
Pros: Fabulous modern room with wonderful upgrades, very relaxing comfortable bed. Room was quiet and like an oasis. Views of downtown Cleveland all around. Incredible picture windows on entire wall. The room was just unbelievable!
Cons: A bit small. The shower and bathroom so open and in the middle of the room felt a bit awkward but it was okay for a short stay.
8.8 Excellent
Pros:
Cons: Sounded like there was water tank in the wall by my room. Every hour or so it sounded like a huge toilet was filling up with water. This was on the 4th floor.
10.0 Excellent
Pros: Location near Progressive Stadium and Quicken Loans Arena is excellent
Cons: Shower was like a glass fishbowl in middle of room. Not good for having teenagers in room.
2.0 Mediocre
Pros: Staff did their best to address problems with another hotel guests that was partying until 3 a.m.
Cons: Had unfortunate placement next to a room party that was loud and continued to 3 a.m., staff asked them to quite down around midnight but they picked up again after they left, we had asked to be relocated but another room was never provided.
7.0 Good
Pros: Location
Cons: There was a water tank inside the walls that kept refilling itself every hour and sounded like a gigantic toilet. Kept me up all night.
This iconic property features 156 beautifully designed hotel rooms that engage your entire experience absorbed in the excitement of downtown Cleveland. Enjoy dining at Adega, voted Best Downtown Cleveland Restaurant in 2015 and 2016, or unwind with a handcrafted cocktail at Azure Rooftop Lounge (open seasonally) while enjoying views of Lake Erie and local cityscape. Tucked above the lobby, Ledger Bar is made for conversation and people watching, while enjoying artisan cocktails and local craft beer. The century-old bank vaults beneath the Cleveland Trust Rotunda are home to an upscale, handcrafted cocktail lounge, Vault, where you can enjoy over 30 hand-crafted cocktails fashioned by resident mixologists and a small plate menu. The Mint Ballroom will inspire your event experience as an unforgettable memory. Visit Alex Theater at The 9 to enjoy live performances featuring Cleveland's finest local entertainment and artists. The Metropolitan at The 9 is the only hotel that features an indoor dog park known as "B
Benefit from the impeccable downtown location of Cleveland Marriott Downtown at Key Tower just steps away from many of Cleveland, Ohio's most sought-after attractions. Located in the vibrant downtown, directly across the street from the Cleveland Convention Center, our hotel is near the Rock and Roll Hall of Fame, Rocket Mortgage FieldHouse, Great Lakes Science Center, FirstEnergy Stadium and Lake Erie. Settle into our spacious, modern hotel rooms or suites, where plush bedding and views of the lake await. Stay relaxed and focused in our state-of-the-art, 20,000-square-foot Trilogy Spa or join us for drinks or a sumptuous meal at one of the hotel's popular restaurants or bars. Host your next event in Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom and charming outdoor patio, enhanced by delicious catering, thoughtful planning services and intuitive amenities. Come experience the best that Cleveland, Ohio has to offer at Cleveland Marriott Downtown at Key Tower.
Overall 8.9 Excellent
Based on 1,163 reviews
All reviews
- All reviews
- Families
Excellent
10.0
Pros: I love the location. Close to Convention Center and First Energy Stadium. Look forward to staying in July.
Excellent
10.0
Pros: It was a great from the moment we checked in. Check in staff was great. Valet was great, bar and restaurant staff was great. The room had a great view
Good
7.0
Pros: Good location
Excellent
10.0
Pros: Immediately when we first arrived it was fabulous service. We booked here last year for same event and that is why we returned. Our bellhop was so funny and so accommodating. Everyone is wonderful! Thank you!
Excellent
10.0
Pros: Everything! Beautiful property. I booked here after the Hampton Inn canceled my reservations at the last minute. They matched my price at the price I would have paid at the Hampton Inn but their property was far more exceptionally. Everything here was perfect. Would stay a hundred more times.
Poor
1.0
Pros: The room was the wrong room i booked i payed for a lakefront view and they gave me a regular room . And wouldnt give money back
Good
7.0
Pros: Quick check in. Nice room.
Excellent
9.6
Pros: The gym was amazing!!!!
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: It was close to everything we wanted to do.
Excellent
9.2
Pros: Close walking distance to the convention center. Nice clean modern environment and friendly staff.
Excellent
9.0
Details
Reviews
Overall 8.9 Excellent
Based on 1,163 reviews
Location
9.4
Wellness Area
9.0
Cleanliness
8.8
Service
8.8
Room
8.4
WiFi
7.1
Breakfast
5.3
Pool
1.1
Location
9.5
Service
8.8
Room
7.4
10.0 Excellent
Pros: I love the location. Close to Convention Center and First Energy Stadium. Look forward to staying in July.
Cons: I would have thought some sort of continental breakfast would have been served for the cost of the hotel.
10.0 Excellent
Pros: It was a great from the moment we checked in. Check in staff was great. Valet was great, bar and restaurant staff was great. The room had a great view
Cons:
7.0 Good
Pros: Good location
Cons: Overpriced extras
10.0 Excellent
Pros: Immediately when we first arrived it was fabulous service. We booked here last year for same event and that is why we returned. Our bellhop was so funny and so accommodating. Everyone is wonderful! Thank you!
Cons: Would love to have a coffee pot in the room.
10.0 Excellent
Pros: Everything! Beautiful property. I booked here after the Hampton Inn canceled my reservations at the last minute. They matched my price at the price I would have paid at the Hampton Inn but their property was far more exceptionally. Everything here was perfect. Would stay a hundred more times.
Cons: Everything was fantastic.
1.0 Poor
Pros: The room was the wrong room i booked i payed for a lakefront view and they gave me a regular room . And wouldnt give money back
Cons: The room was the wrong room i booked . I am very unsatisfied about this stay . They refused to get me the room i booked and wouldnt refund the money
7.0 Good
Pros: Quick check in. Nice room.
Cons: Booked a Lakeview room and received cityview room. Not awful, just not what I was expecting
9.6 Excellent
Pros: The gym was amazing!!!!
Cons: Left over hair in the shower
10.0 Excellent
Pros: Location
Cons: No pool
10.0 Excellent
Pros: It was close to everything we wanted to do.
Cons:
9.2 Excellent
Pros: Close walking distance to the convention center. Nice clean modern environment and friendly staff.
Cons: Thought the beds were going to be queens, they were more like fulls.
9.0 Excellent
Pros:
Cons: Rooms need updated
Benefit from the impeccable downtown location of Cleveland Marriott Downtown at Key Tower just steps away from many of Cleveland, Ohio's most sought-after attractions. Located in the vibrant downtown, directly across the street from the Cleveland Convention Center, our hotel is near the Rock and Roll Hall of Fame, Rocket Mortgage FieldHouse, Great Lakes Science Center, FirstEnergy Stadium and Lake Erie. Settle into our spacious, modern hotel rooms or suites, where plush bedding and views of the lake await. Stay relaxed and focused in our state-of-the-art, 20,000-square-foot Trilogy Spa or join us for drinks or a sumptuous meal at one of the hotel's popular restaurants or bars. Host your next event in Cleveland in one of our redesigned event spaces, including our stunning Grand Ballroom and charming outdoor patio, enhanced by delicious catering, thoughtful planning services and intuitive amenities. Come experience the best that Cleveland, Ohio has to offer at Cleveland Marriott Downtown at Key Tower.
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
Overall 8.9 Excellent
Based on 1,094 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.0
Pros: Perfect location and the room was beautiful and clean Breakfast was just ok
Excellent
9.0
Pros: Location and staff
Excellent
10.0
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Excellent
8.0
Okay
5.0
Excellent
8.0
Pros: location and staff
Excellent
10.0
Pros: Everything was very clean and the staff were very nice. It’s very comfortable and quiet. You don’t hear people walking or door closing. The breakfast is amazing.
Good
6.0
Excellent
9.0
Pros: Room Was Excellent! • Breakfast Was excellent! • Location: Just a mile of so from the Rock and Roll Hall of Fame ... which was our destination and the reason that we selected the hotel • Type of Suite: When we travel, we often Select the Marriott Residence Inn hotels since we like the setup! The kitchen and Dining Room setup lets us prepare our own meals! Like a home away from home! ****************************************************************************************************************************** However, there were some issues: • Guest WiFi Did not Work! Unable to configure even after a lengthy cal to tech- support! My phone and other mobile finally did connect but, not my NEW Laptop! I've NEVER had any issues connecting my NEW Laptop anywhere, public or secure networks! • Garbage Disposal Did Not work! • LOUD MUSIC!!! One of the night that was VERY Loud music! It was SO LOUD that the vibrations Shook the walls on the room! Sounded Like a DISCOTHEQUE was next door! This only happened one evening! The other two were peaceful and quiet!
Excellent
8.0
Pros: Location
Good
7.0
Pros: It's location and it's mix of old and new.
Excellent
8.0
Details
Reviews
Overall 8.9 Excellent
Based on 1,094 reviews
Location
9.2
Service
8.7
WiFi
8.3
Breakfast
8.2
Room
7.7
Location
8.8
Service
8.3
Breakfast
8.2
Value
7.2
Amenities
6.8
Room
6.8
Vibe
5.8
Cleanliness
5.2
Location
9.1
Service
8.2
Breakfast
8.1
Room
7.1
9.0 Excellent
Pros: Perfect location and the room was beautiful and clean Breakfast was just ok
Cons:
9.0 Excellent
Pros: Location and staff
Cons: Cost of valet.
10.0 Excellent
Pros: Centrally locates and many new, delicious restaurants close by. Went to Mables Barbecue and it was amazing!
Cons: None
8.0 Excellent
Pros:
Cons: Parking was way to expensive. I will not book downtown again.
5.0 Okay
Pros:
Cons: That there were cleaning towels left in my room in plain view upon arrival into my room
8.0 Excellent
Pros: location and staff
Cons: It was a nice room, however this room was not the one i envisioned we were getting (I stayed in one of the rooms in November). I thought and tried to book the same room but i don't believe I booked the same one. Also the walk to even get to the room was very far away. (room 348)
10.0 Excellent
Pros: Everything was very clean and the staff were very nice. It’s very comfortable and quiet. You don’t hear people walking or door closing. The breakfast is amazing.
Cons: Nothing
6.0 Good
Pros:
Cons: There is no self parking around you have to valet, and it’s $36. They charged me $20 for something and it’s not on my receipt just on my bank statement. I love the hotel, employees are very friendly.
9.0 Excellent
Pros: Room Was Excellent! • Breakfast Was excellent! • Location: Just a mile of so from the Rock and Roll Hall of Fame ... which was our destination and the reason that we selected the hotel • Type of Suite: When we travel, we often Select the Marriott Residence Inn hotels since we like the setup! The kitchen and Dining Room setup lets us prepare our own meals! Like a home away from home! ****************************************************************************************************************************** However, there were some issues: • Guest WiFi Did not Work! Unable to configure even after a lengthy cal to tech- support! My phone and other mobile finally did connect but, not my NEW Laptop! I've NEVER had any issues connecting my NEW Laptop anywhere, public or secure networks! • Garbage Disposal Did Not work! • LOUD MUSIC!!! One of the night that was VERY Loud music! It was SO LOUD that the vibrations Shook the walls on the room! Sounded Like a DISCOTHEQUE was next door! This only happened one evening! The other two were peaceful and quiet!
Cons: The items mentioned above • Guest WiFi Did not Work! Unable to configure even after a lengthy cal to tech- support! My phone and other mobile finally did connect but, not my NEW Laptop! I've NEVER had any issues connecting my NEW Laptop anywhere, public or secure networks! • Garbage Disposal Did Not work! • LOUD MUSIC!!! One of the night that was VERY Loud music! It was SO LOUD that the vibrations Shook the walls on the room! Sounded Like a DISCOTHEQUE was next door! This only happened one evening! The other two were peaceful and quiet!
8.0 Excellent
Pros: Location
Cons: Parking. Pretty much have to use the pricey valet
7.0 Good
Pros: It's location and it's mix of old and new.
Cons: No
8.0 Excellent
Pros:
Cons: Water was turned off when I arrived and then brown water when it was turned back on at 8 PM. Nothing offered in response. No happy hour offerings that are typical of other Residence Inns, FYI.
Experience all Downtown Cleveland has to offer at the Residence Inn by Marriott Cleveland Downtown Hotel. We are surrounded by exciting attractions including Rocket Mortgage FieldHouse (formally known as Quicken Loans Arena), Jack Casino and the Rock & Roll hall of fame. East 4th street dining & entertainment is right around the corner of our exceptional hotel. From a weekend getaway to an extended business trip, guests will enjoy only the finest accommodations at our Cleveland hotel including spacious one and two bedroom suites with fully equipped kitchens, 49 inch smart TV’s with app streaming services, complimentary breakfast buffet daily, complimentary WiFi, and a full range of phenomenal amenities. Our hotel features event spaces with over 2000 square feet of space, ideal for exclusive meetings and conferences. Whether you're staying for business or pleasure, our Residence Inn Cleveland Downtown hotel provides the perfect balance of home and downtown Cleveland, Ohio.
Kimpton Schofield Hotel is in the heart of Cleveland, within a 5-minute walk of Cathedral of St. John the Evangelist and Cleveland Arcade. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
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Overall 8.8 Excellent
Based on 1,279 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
7.0
Mediocre
2.0
Pros: Breakfast was good.
Excellent
10.0
Pros: The Kimpton is a great hotel! My Dad and I stay there every time we visit Cleveland. The staff are always so welcoming and the rooms are great!
Excellent
10.0
Pros: It’s was clean, quite, comfortable and the staff was friendly.
Excellent
10.0
Pros: Everything!! Friendly & happy staff, inviting lounge, social hour around the fire, fragrance of the bath products & THE MOST COMFIEST beds!! Must say this is our favorite hotel in Downtown Cleveland.
Good
7.1
Pros: Clean, nice fire place in front, great location...
Poor
1.0
Pros: Location and bed.
Excellent
10.0
Pros: clean, bright and modern
Good
7.0
Pros: We loved the free "social hour" from 5:00pm to 6:00pm. The included wine was very good and the snacks provided from the restaurant were always tasty.
Excellent
10.0
Pros: It was perfect!. a 5 minute walk to the fieldhouse. Great coffee and tea station in the morning. Very clean
Excellent
10.0
Pros: location, service, amenities and wine social hour
Excellent
10.0
Pros: Everything! Excellent value!! Great people!!
Details
Reviews
Overall 8.8 Excellent
Based on 1,279 reviews
Vibe
9.5
Bar
9.3
Service
8.9
Location
8.9
Room
7.3
WiFi
5.9
Wellness Area
5.2
Breakfast
2.9
Vibe
9.4
Service
9.1
Location
8.8
Room
6.9
Value
5.7
Bar
9.4
Vibe
9.4
Service
8.9
Location
8.6
Room
7.1
Comfort
6.7
Value
5.8
Vibe
9.4
Service
9.0
Room
6.2
7.0 Good
Pros:
Cons: Five minutes late for cocktail hour and no offer for non alcoholic refreshments offered. $40 upgrade paid to hotel for room with city view was money very poorly spent.
2.0 Mediocre
Pros: Breakfast was good.
Cons: Staff did not care to address my concerns even after they said that their general manager would contact me. He never did. Room was dusty. I requested sleepers 3 times only to hear after 3 hours that they ran out. Had a view of a brick wall.
10.0 Excellent
Pros: The Kimpton is a great hotel! My Dad and I stay there every time we visit Cleveland. The staff are always so welcoming and the rooms are great!
Cons:
10.0 Excellent
Pros: It’s was clean, quite, comfortable and the staff was friendly.
Cons:
10.0 Excellent
Pros: Everything!! Friendly & happy staff, inviting lounge, social hour around the fire, fragrance of the bath products & THE MOST COMFIEST beds!! Must say this is our favorite hotel in Downtown Cleveland.
Cons:
7.1 Good
Pros: Clean, nice fire place in front, great location...
Cons: Poor phone reception! Spotty wifi initially too
1.0 Poor
Pros: Location and bed.
Cons: I was super disappointed with this stay - My room was the worst in the hotel - no window, last room next to staff elevator, overlooked trash bins and other buildings (30ft from my window). Staff at restaurant were coarse, rude and unfriendly. Food was bad
10.0 Excellent
Pros: clean, bright and modern
Cons: They put on hold $100 I guess if we purchased items in the room like the water, soda, or snacks or movies. However, it now been 3 days & this is still on hold/pending with my charge card. Not happy this was not stated when checked it & long to refund
7.0 Good
Pros: We loved the free "social hour" from 5:00pm to 6:00pm. The included wine was very good and the snacks provided from the restaurant were always tasty.
Cons: Compared to other Kimpton hotels I have stayed at, the rooms at this hotel were a bit boring. We were originally given a room on the 2nd floor of the hotel which did not have full windows (made it feel like you were underground).
10.0 Excellent
Pros: It was perfect!. a 5 minute walk to the fieldhouse. Great coffee and tea station in the morning. Very clean
Cons:
10.0 Excellent
Pros: location, service, amenities and wine social hour
Cons: The snacks and beverages in the room were ridiculous prices.. why not have a reasonable price and people may utilize this convenience.. $34 for a small bottle of wine, 7 and 8 for other snack.. crazy and ridiculous.
10.0 Excellent
Pros: Everything! Excellent value!! Great people!!
Cons:
Kimpton Schofield Hotel is in the heart of Cleveland, within a 5-minute walk of Cathedral of St. John the Evangelist and Cleveland Arcade. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
Overall 8.7 Excellent
Based on 2,840 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: What an amazing place. Next time we will ask to stay in a tower and not the Arcade. They were hosting a wedding so the music was loud until 10:00. Still a great place.
Excellent
10.0
Pros: Very friendly staff and the valet service was well worth the money!
Excellent
10.0
Pros: The hotel was convenient to the popular areas and had a very nice upscale feel. The room was clean and tasteful and the bed was very comfortable.
Good
7.0
Pros: The VIP suite was nice with the Jacuzzi and walk-in shower. Everything was clean. Pizza place attached to the hotel was clutch after the Cavs game. Good experience overall other than check-in.
Excellent
8.0
Pros: The housekeeping staff I bet - we're extremely helpful and did a good job.
Excellent
10.0
Pros: Love everything about this hotel!
Good
7.0
Pros: It was secured and clean...
Excellent
10.0
Pros: Great location. Easily walk to baseball basketball and football. Lots of restaurants and bars near. Great place
Excellent
10.0
Excellent
10.0
Pros: Hotel staff were super friendly and welcoming. The room was beautiful and very clean. We had a city view room and had no issues during out stay.
Excellent
10.0
Pros: Too many great things to list but for a night on the town you can’t beat the location
Excellent
8.8
Pros: Beautiful building. Skimpy on toilet paper though. No extras in room when you needed it and started with less than half roll. Resorted to Kleenex at moments. When we called for refill, we got 1 roll. Otherwise a very nice stay!
Details
Reviews
Overall 8.7 Excellent
Based on 2,840 reviews
Location
9.0
Service
8.4
Vibe
8.0
Amenities
8.0
Room
7.3
Bar
6.4
WiFi
5.8
Value
4.9
Breakfast
4.5
Location
8.6
Service
8.4
Room
7.2
Comfort
6.2
Breakfast
4.2
Value
4.1
Location
9.1
Service
8.4
Amenities
8.1
Room
7.0
Comfort
5.6
Value
4.9
Location
8.9
Service
8.4
Amenities
8.0
Room
6.3
Comfort
5.4
Location
8.7
Service
8.6
Amenities
8.2
Vibe
7.5
Room
6.6
Comfort
6.0
10.0 Excellent
Pros: What an amazing place. Next time we will ask to stay in a tower and not the Arcade. They were hosting a wedding so the music was loud until 10:00. Still a great place.
Cons:
10.0 Excellent
Pros: Very friendly staff and the valet service was well worth the money!
Cons:
10.0 Excellent
Pros: The hotel was convenient to the popular areas and had a very nice upscale feel. The room was clean and tasteful and the bed was very comfortable.
Cons: The only negative comment I can make is the motion detected night light went off several times in the night.
7.0 Good
Pros: The VIP suite was nice with the Jacuzzi and walk-in shower. Everything was clean. Pizza place attached to the hotel was clutch after the Cavs game. Good experience overall other than check-in.
Cons: Arrived at 3PM for check-in and was told our room wasn't ready and they'd call us. Sat in the lobby/mall for 1-2 hours. After the rush, front desk asked if we were helped. We explained the situation and they gave us our room and free breakfast.
8.0 Excellent
Pros: The housekeeping staff I bet - we're extremely helpful and did a good job.
Cons: The people outside the front door that were asking for money a woman stood in front of the glass window while I had coffee asking for money a man came in and asked for $
10.0 Excellent
Pros: Love everything about this hotel!
Cons:
7.0 Good
Pros: It was secured and clean...
Cons: No parking unless you pay $40.00 a night which isn't listed when booking the hotel... It also states breakfast is included which is not...
10.0 Excellent
Pros: Great location. Easily walk to baseball basketball and football. Lots of restaurants and bars near. Great place
Cons:
10.0 Excellent
Pros:
Cons: The elevators were small.
10.0 Excellent
Pros: Hotel staff were super friendly and welcoming. The room was beautiful and very clean. We had a city view room and had no issues during out stay.
Cons:
10.0 Excellent
Pros: Too many great things to list but for a night on the town you can’t beat the location
Cons: The only negatives were that the furnace/ac ran constantly and no water pressure from the shower But it was a rain type shower head
8.8 Excellent
Pros: Beautiful building. Skimpy on toilet paper though. No extras in room when you needed it and started with less than half roll. Resorted to Kleenex at moments. When we called for refill, we got 1 roll. Otherwise a very nice stay!
Cons:
Located in the Historic Gateway Neighborhood, at East 4th Street between Euclid and Superior Avenues, Hyatt Regency Cleveland at The Arcade provides convenient proximity to all major attractions in Cleveland. The hotel is within walking distance from the Rock & Roll Hall of Fame, Progressive Field, the Horseshoe Casino, the Theater District, and the Cleveland Convention Center and Global Center for Health Innovation.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
Overall 8.6 Excellent
Based on 1,793 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.2
Pros: It was close to the convention center for Wizard World. I was able to walk and not spend money on an Uber. The breakfast it the morning was delicious and convenient.
Excellent
10.0
Pros: valet parking was quick. comfy beds and clean.
Excellent
9.0
Pros: Location was great for seeing a bit of the downtown as well as getting to the Rock and Roll Hall of Fame
Excellent
8.0
Pros: I enjoyed the room. The mattresses are great for a good night's sleep. I usually wake up during the night. Between 4 am and 6 am every morning I am up. I slept in and woke refreshed. The temperature contol was also excellent. The adjustments to the temperature were almost immediate.
Good
7.9
Pros: The location was great, we were able to walk everywhere.
Okay
4.0
Excellent
8.0
Pros: Good
Excellent
8.0
Pros: Central location. Easy walk to Rocket Mortgage Arena and nearby restaurants.
Excellent
10.0
Pros: Great location for Downtown and RnRHoF
Excellent
8.0
Pros: Location and breakfast
Poor
1.0
Pros: It was close to where I needed to go
Excellent
8.0
Details
Reviews
Overall 8.6 Excellent
Based on 1,793 reviews
Location
8.9
Service
8.5
Breakfast
8.3
Cleanliness
8.2
Amenities
7.4
Room
6.9
WiFi
6.7
Value
6.3
Bar
0.0
Pool
0.0
Location
9.1
Service
8.8
Breakfast
8.2
Cleanliness
7.8
Amenities
7.6
Room
6.6
Value
6.4
Location
8.5
Cleanliness
8.5
Service
8.4
Breakfast
8.1
Amenities
7.3
Value
6.5
Room
5.9
Comfort
4.9
Location
9.1
Service
8.8
Breakfast
8.5
Amenities
7.0
Room
6.2
Location
8.9
Service
8.5
9.2 Excellent
Pros: It was close to the convention center for Wizard World. I was able to walk and not spend money on an Uber. The breakfast it the morning was delicious and convenient.
Cons: The carpet in the bedrooms looked out of date. The fitness center was small and not enough barbells in order for my friend and I to use them at the same time.
10.0 Excellent
Pros: valet parking was quick. comfy beds and clean.
Cons:
9.0 Excellent
Pros: Location was great for seeing a bit of the downtown as well as getting to the Rock and Roll Hall of Fame
Cons: It would be helpful if they identified the location for overnight parking at the time of the booking.
8.0 Excellent
Pros: I enjoyed the room. The mattresses are great for a good night's sleep. I usually wake up during the night. Between 4 am and 6 am every morning I am up. I slept in and woke refreshed. The temperature contol was also excellent. The adjustments to the temperature were almost immediate.
Cons: Some of the staff was not friendly at all. Housekeeping missed cleaning some things.
7.9 Good
Pros: The location was great, we were able to walk everywhere.
Cons: Our blind in our room was broken so it wasn’t able to go down which isn’t good for changing or trying to sleep. There were hairs in all the towels which is a little off putting. The breakfast was just eh, everything seemed like it had been sitting a long time which makes it look unappetizing, it just could have been better.
4.0 Okay
Pros:
Cons: Didn’t want to pay $35 dollars for valet each night and there were no lots open, except for the Huntington lot at $40 a night. We chose to skip this stay.
8.0 Excellent
Pros: Good
Cons: The room is a little bit small
8.0 Excellent
Pros: Central location. Easy walk to Rocket Mortgage Arena and nearby restaurants.
Cons: Could easily hear noise from room next door. No fridge in room.
10.0 Excellent
Pros: Great location for Downtown and RnRHoF
Cons: The beverages were overpriced
8.0 Excellent
Pros: Location and breakfast
Cons: We stayed two nights. The hotel forgot cleaning the room.
1.0 Poor
Pros: It was close to where I needed to go
Cons: small rooms, shower had leak, no mini fridge/microwave, rude employees, there's also 40$ incident charge they don't tell you about that you probably won't get back. Awful stay but at least they didn't have bedbugs.
8.0 Excellent
Pros:
Cons: The rooms need a microwave and small fridge ornat least have one on each Floor for the vuests to access.
The Hampton Inn Cleveland-Downtown hotel in Ohio offers quality accommodations, friendly and efficient service in clean, comfortable surroundings, with WiFi in all our rooms. The Hampton Inn Cleveland-Downtown is conveniently located in the heart of the Cleveland, Ohio downtown business and financial district. The Hampton Inn hotel is a short walk from the Galleria and Tower City Malls, Theater District, Convention Center, the Flats and Warehouse District, Rock & Roll Hall of Fame, Great Lakes Science Center, Cleveland State University, Progressive Field, Browns Stadium and The Rocket Mortgage Field House (formerly The Quicken Loans Arena). Cleveland Hopkins International Airport is only 13 miles away from the hotel. The Hampton Inn Cleveland-Downtown hotel in Ohio has 194 guest rooms featuring complimentary hot breakfast, local and toll-free phone calls, 100% Guest Satisfaction Guarantee, and Hilton Honors Points and Miles. Two-room suites are available at the Hampton Inn downtown hotel in Cleveland, Ohio and are great for families and extended stay guests. The Hampton Inn hotel also features an in-house exercise room. This Hampton Inn hotel in Ohio offers Valet parking service (for a fee) with in/out privileges. We love having you here at the Hampton Inn Cleveland-Downtown hotel in Ohio.
With a stay at Crowne Plaza Cleveland at Playhouse Square, you'll be centrally located in Cleveland, within a 10-minute walk of Cleveland Public Library and Rocket Mortgage FieldHouse. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has facilities measuring 13079 square feet (1215 square meters), including conference space.
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Overall 8.5 Excellent
Based on 1,171 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: Room looked very clean. The bed, including pillows & bedspread, was super comfortable. Very quiet. Nice decor. Good location.
Mediocre
3.0
Pros: The location and the vallet parking was excellent.
Excellent
10.0
Pros: The pool was a pleasant surprise. Beds were great. Location amazing.
Excellent
8.0
Pros: Location
Excellent
8.0
Pros: location cleanliness roominess
Okay
4.0
Pros: The best thing about the hotel was the breakfast staff, the worst was the front desk both morning and night very unprofessional and not friendly at all.
Excellent
8.8
Pros: Lexi greeted me at check-in. Made it easy and quick. Somehow the card I used to reserve my room declined the deposit, but I was able to use another card.
Excellent
9.0
Pros: Location
Excellent
9.0
Pros: Location was great. It was very clean. Pool area was plain but nice.
Okay
5.0
Excellent
9.0
Pros: Always like staying there. Nice rooms. Comfy beds.
Excellent
10.0
Pros: Hotel was convenient, desk staff very friendly and helpful. Used Valet service, it was a good choice. Hotel was close to concert venue, which is why we selected this spot. Would stay again. Enjoyed Happy Hour at bar hotel, and ate there also.
Details
Reviews
Overall 8.5 Excellent
Based on 1,171 reviews
Wellness Area
8.8
Location
8.4
Service
8.3
Breakfast
6.2
Room
6.2
Value
4.9
WiFi
3.8
Location
8.7
Service
8.5
Breakfast
6.2
Room
5.3
Value
4.9
Location
8.6
Service
8.4
Comfort
7.5
Room
5.9
Breakfast
5.8
Value
4.4
Service
8.6
Location
8.5
Comfort
7.1
Room
5.9
Location
8.6
Room
5.3
7.0 Good
Pros: Room looked very clean. The bed, including pillows & bedspread, was super comfortable. Very quiet. Nice decor. Good location.
Cons: It’s not that I didn’t like something- the hotel was just a standard hotel. No real standout features or things that made it special/memorable. It would had been nice to have an area to park or validate parking in a nearby garage. Expect to pay a pretty penny for valet or walk a couple blocks (& also pay for the garage every time you get the car out).
3.0 Mediocre
Pros: The location and the vallet parking was excellent.
Cons: We were told we could get a fridge and never received one. Ice machine was broken. Staff made us feel like our requests weren't important.
10.0 Excellent
Pros: The pool was a pleasant surprise. Beds were great. Location amazing.
Cons: Nothing
8.0 Excellent
Pros: Location
Cons: No
8.0 Excellent
Pros: location cleanliness roominess
Cons: unpleasant interaction with the night advisor
4.0 Okay
Pros: The best thing about the hotel was the breakfast staff, the worst was the front desk both morning and night very unprofessional and not friendly at all.
Cons: The women at the front desk were very unfriendly and not accommodating at all to the point of being rude. Very disappointing worst experience at a Crown Plaza in my forty years of traveling.
8.8 Excellent
Pros: Lexi greeted me at check-in. Made it easy and quick. Somehow the card I used to reserve my room declined the deposit, but I was able to use another card.
Cons: Great location. Wasn’t able to get around due to the Covo-19 the area was pretty much scares. Business were closed.
9.0 Excellent
Pros: Location
Cons: No refrigerator in room
9.0 Excellent
Pros: Location was great. It was very clean. Pool area was plain but nice.
Cons:
5.0 Okay
Pros:
Cons: Broken toilet handle. No fridge in the room. The buffet breakfast was slim for the cost.
9.0 Excellent
Pros: Always like staying there. Nice rooms. Comfy beds.
Cons: NO water pressure!!!!!!!!!!!!!!!!!
10.0 Excellent
Pros: Hotel was convenient, desk staff very friendly and helpful. Used Valet service, it was a good choice. Hotel was close to concert venue, which is why we selected this spot. Would stay again. Enjoyed Happy Hour at bar hotel, and ate there also.
Cons:
With a stay at Crowne Plaza Cleveland at Playhouse Square, you'll be centrally located in Cleveland, within a 10-minute walk of Cleveland Public Library and Rocket Mortgage FieldHouse. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has facilities measuring 13079 square feet (1215 square meters), including conference space.
With a stay at Holiday Inn Express Cleveland Downtown, you'll be centrally located in Cleveland, steps from Cleveland Arcade and 6 minutes by foot from Rocket Mortgage FieldHouse. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel features 4577 square feet (425 square meters) of event facilities.
Overall 8.5 Excellent
Based on 1,889 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Location
Excellent
10.0
Pros: I loved my room it was huge and beautiful
Excellent
8.0
Pros: Large, nice room, friendly staff, great location in downtown
Excellent
9.0
Pros: Beautiful historical building. High ceilings,wooden floors and i had a corner room on 12th floor. The view of the city was beautiful. Very large room.
Okay
4.0
Pros: Walking distance to almost everything.
Excellent
10.0
Pros: The high ceilings in my room, and the space was amazing
Excellent
9.0
Pros: The bed was very comfortable. For all that’s going on the staff was very nice. We’ll be back!!!!
Excellent
9.0
Pros: The breakfast was wonderful! Hotel employee took excellent care of the clients and was very attentive and friendly. We also liked the old character and charm of the hotel's design and architecture. We enjoyed the location of the hotel. Thank you!
Mediocre
2.0
Poor
1.0
Excellent
8.0
Pros: The room was very airy and big.
Excellent
10.0
Pros: Great view!!! Friendly staff
Details
Reviews
Overall 8.5 Excellent
Based on 1,889 reviews
Bar
9.4
WiFi
9.4
Location
9.3
Comfort
8.6
Room
8.6
Breakfast
8.3
Cleanliness
7.9
Service
7.9
Vibe
6.8
Amenities
6.4
Location
9.3
Breakfast
8.1
Comfort
8.1
Room
7.8
Service
7.8
Amenities
6.2
Location
9.1
Comfort
9.0
Breakfast
8.6
Room
8.3
Cleanliness
8.0
Service
8.0
Amenities
5.8
Location
9.2
Comfort
8.8
Room
8.2
Service
7.8
Room
7.7
Comfort
7.7
10.0 Excellent
Pros: Location
Cons:
10.0 Excellent
Pros: I loved my room it was huge and beautiful
Cons:
8.0 Excellent
Pros: Large, nice room, friendly staff, great location in downtown
Cons: Room couldn't be cleaned one day, as I was in the room til after 1pm and the cleaner had gone home
9.0 Excellent
Pros: Beautiful historical building. High ceilings,wooden floors and i had a corner room on 12th floor. The view of the city was beautiful. Very large room.
Cons:
4.0 Okay
Pros: Walking distance to almost everything.
Cons: The TV never worked the whole stay. No one could fix the problem or knew what to do.
10.0 Excellent
Pros: The high ceilings in my room, and the space was amazing
Cons: Not at all
9.0 Excellent
Pros: The bed was very comfortable. For all that’s going on the staff was very nice. We’ll be back!!!!
Cons:
9.0 Excellent
Pros: The breakfast was wonderful! Hotel employee took excellent care of the clients and was very attentive and friendly. We also liked the old character and charm of the hotel's design and architecture. We enjoyed the location of the hotel. Thank you!
Cons: Nope.
2.0 Mediocre
Pros:
Cons: The hotel is really old,
1.0 Poor
Pros:
Cons: Bathroom full of hair at check in, staff never responded or offered to come clean. Never used the shower the entire weekend only the jacuzzi which I cleaned myself with supplies from the local cvs.
8.0 Excellent
Pros: The room was very airy and big.
Cons: The front desk staff was rude and the mattress needs replaced.
10.0 Excellent
Pros: Great view!!! Friendly staff
Cons: Everything was great... except there was no bacon at the breakfast bar
With a stay at Holiday Inn Express Cleveland Downtown, you'll be centrally located in Cleveland, steps from Cleveland Arcade and 6 minutes by foot from Rocket Mortgage FieldHouse. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel features 4577 square feet (425 square meters) of event facilities.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio, featuring a Peloton bike, helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland.
Overall 8.3 Excellent
Based on 1,875 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Location and friendly staff
Excellent
10.0
Pros: It was super nice and comfortable. The staff were super nice and very informative.
Excellent
10.0
Pros: Checked out one day early due to cancelation of events we were to attend while there and was not charged for the extra day. Very thankful for that!
Okay
4.0
Excellent
10.0
Pros: Location and convenience Clean modern rooms
Good
7.0
Pros: Parking was really expensive. 40 dollars for the night
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Room was very nice, bed was comfortable
Excellent
8.0
Pros: Concierge service was excellent. Bed was comfy. Liked the seating area that stretched from bed. TV very nice. Design of room was good/ liked color scheme.
Excellent
10.0
Pros: The friendliness of the staff both at check-in and the valet were outstanding
Good
7.0
Pros: When we arrived our room did not appear to be clean like it has been in the past. The bed was made, but the trash cans were still outside of the room with trash in them. The next day we left for breakfast and was gone most of the day only to come
Okay
4.0
Pros: Nice clean room, great view.
Details
Reviews
Overall 8.3 Excellent
Based on 1,875 reviews
Wellness Area
10.0
Location
8.5
Service
7.9
Room
7.1
Comfort
5.6
Bar
5.5
Cleanliness
5.1
Breakfast
5.1
WiFi
4.8
Value
4.5
Location
8.6
Service
8.0
Vibe
6.2
Amenities
6.2
Room
5.5
Comfort
5.1
Cleanliness
4.3
Location
8.5
Service
8.2
Room
6.6
Bar
4.7
Service
7.7
Food
7.1
Room
6.7
Comfort
5.7
10.0 Excellent
Pros: Location and friendly staff
Cons: I loved everything
10.0 Excellent
Pros: It was super nice and comfortable. The staff were super nice and very informative.
Cons: The price of parking!!
10.0 Excellent
Pros: Checked out one day early due to cancelation of events we were to attend while there and was not charged for the extra day. Very thankful for that!
Cons:
4.0 Okay
Pros:
Cons: Rug in the room was not vacuumed. Counter top between coffee pot and tv was dirty. Underneath the beds were old straws and alot of dust. Hair present in bathroom in shower and floor.
10.0 Excellent
Pros: Location and convenience Clean modern rooms
Cons: Parking fee expensive.
7.0 Good
Pros: Parking was really expensive. 40 dollars for the night
Cons: Just the parking
4.0 Okay
Pros: Location
Cons: Attention to detail is lacking, especially in Housekeeping. I had some issues with the cleanliness of my room upon arrival.
10.0 Excellent
Pros: Room was very nice, bed was comfortable
Cons: Parking was $39
8.0 Excellent
Pros: Concierge service was excellent. Bed was comfy. Liked the seating area that stretched from bed. TV very nice. Design of room was good/ liked color scheme.
Cons: No microwave! Wished the full length mirrors attached in the corner had overhead lighting to make them useful.
10.0 Excellent
Pros: The friendliness of the staff both at check-in and the valet were outstanding
Cons: Nothing at all the staff was very accommodating to any and all requests and for information and places to eat or anything else that we were looking for
7.0 Good
Pros: When we arrived our room did not appear to be clean like it has been in the past. The bed was made, but the trash cans were still outside of the room with trash in them. The next day we left for breakfast and was gone most of the day only to come
Cons: Continued. Meet housekeeping in the hall. She was a little rude asking if we wanted our room “cleaned or what?!?â€
4.0 Okay
Pros: Nice clean room, great view.
Cons: At check in front desk could not find both of our reservations. I provided confirmation numbers and she linked our reservations. When we tried to get into our room Saturday night we could not get in. Were told we didn’t have reservations.
Sophisticated spaces await at The Westin Cleveland Downtown, just blocks from the Rock and Roll Hall of Fame, Great Lakes Science Center and Cleveland Convention Center. For sports lovers, the FirstEnergy Stadium and Quicken Loans Arena are less than a mile away. Dynamic works from local artists add a touch of class to our hotel lobby. Sample local ingredients and beers at Urban Farmer Steakhouse or grab coffee to go from Starbucks®. Our 24-hour WestinWORKOUT® Fitness Studio, featuring a Peloton bike, helps you stay fit in Cleveland. Host your downtown wedding in our 20,000 square feet of event space, which includes one of the largest ballrooms in the city. Elevate your event with A/V services from PSAV and kosher menu options from our catering team. Our rooms offer stunning views of Lake Erie with floor-to-ceiling windows. Recharge in a Westin Heavenly® Bed and enjoy complimentary cocktails in our Executive Club Lounge, accessible from Club Level rooms. Expect 4-star service at The Westin Cleveland.
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
Overall 8.2 Excellent
Based on 1,287 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Good
6.8
Pros: room looked nice
Excellent
8.0
Pros: great location
Excellent
10.0
Pros: Everything
Excellent
8.0
Pros: Great location, nice room, great price
Excellent
10.0
Pros: Very nice beautiful view
Excellent
10.0
Pros: I liked the location of the hotel and it was very clean.
Mediocre
3.0
Pros: Very quick response to my concerns and issues
Poor
1.0
Pros: the location
Excellent
10.0
Pros: Great hotel and location
Excellent
8.5
Pros: Can't get a better location if you are looking for an east bank experience. Hotel is modern and nice. Great party stop for before and after a good night out.
Excellent
9.0
Pros: You cannot beat the location
Excellent
10.0
Pros: The room was very welcoming!!
Details
Reviews
Overall 8.2 Excellent
Based on 1,287 reviews
Wellness Area
9.0
Location
8.7
Vibe
8.1
Service
7.9
Room
6.8
Food
5.4
Cleanliness
5.2
Value
4.9
Comfort
4.7
Breakfast
3.8
Location
8.9
Service
8.1
Room
6.2
Comfort
5.1
Value
4.8
Location
8.8
Service
8.1
Room
5.9
Cleanliness
5.1
Comfort
4.3
Room
5.7
Cleanliness
4.7
6.8 Good
Pros: room looked nice
Cons: it was loud, the sink was clogged and barely drained, the shower had horribly low water pressure, and the shampoo dispenser didn't work
8.0 Excellent
Pros: great location
Cons: we faced the river and it was very loud until about 2am
10.0 Excellent
Pros: Everything
Cons: Room needs to be bigger
8.0 Excellent
Pros: Great location, nice room, great price
Cons: nobody ever cleaned our room or replaced our towels
10.0 Excellent
Pros: Very nice beautiful view
Cons: The parking should be included
10.0 Excellent
Pros: I liked the location of the hotel and it was very clean.
Cons:
3.0 Mediocre
Pros: Very quick response to my concerns and issues
Cons: Sheets had makeup on them.
1.0 Poor
Pros: the location
Cons: The rooms where not available at 3pm for us to check in, we had a wedding reception on May 26 at 630 and our room was not ready not even around 5. The charge us for breakfast even thou it was included on our package. The receptionist was rude. THE WORST
10.0 Excellent
Pros: Great hotel and location
Cons: Parking was expensive
8.5 Excellent
Pros: Can't get a better location if you are looking for an east bank experience. Hotel is modern and nice. Great party stop for before and after a good night out.
Cons: Missing a little of the elegance of the other historical CLE hotels. Cab or shuttle ride to the Casino or East 4'th.
9.0 Excellent
Pros: You cannot beat the location
Cons: My 2nd night stay my fiancee joined me. I had put the open for business sign out at 9am. I returned with her at 2pm and the room hadn't been cleaned I was upset and put the do not disturb sign out. At 3pm someone of the hotel staff banged on the door and stated that they thought my room was vacant. For the amount i paid i just expected better service like i had my first visit to the Aloft.
10.0 Excellent
Pros: The room was very welcoming!!
Cons:
The perfect melody of comfort and style come together at Aloft Cleveland Downtown. Our boutique hotel is in Cleveland's business and entertainment district and offers easy access to the convention center, sports stadiums, casinos and Rock & Roll Hall of Fame and Museum. You can also catch a larger- than-life film at the Cleveland Clinic Dome Theater nearby. Breeze into one of our trendy rooms featuring our ultra-comfortable signature beds, walk-in showers and custom amenities by Bliss® Spa. Accommodations meet your high-tech lifestyle with plug & play connectivity stations that can charge all your electronics while linking to our 42-inch LCD TVs. Meet and mingle with friends at our W XYZ® bar and enjoy late-night Italian dishes at our restaurant, Lago. You'll also find an array of traditional favorites and handcrafted cocktails at BOLD Food & Drink. Wedding events and business meetings can be held in one of our six meeting venues. Good times and modern amenities are in abundance at Aloft Cleveland Downtown.
With a stay at Hotel Cleveland Gateway, you'll be centrally located in Cleveland, just a 3-minute walk from Rocket Mortgage FieldHouse and 7 minutes by foot from Progressive Field. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Cleveland? This hotel features 3504 square feet (326 square meters) of event facilities.
Overall 8.1 Excellent
Based on 3,175 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: The breakfast was excellent. Bed was comfy loved all the pillows. Will stay again
Good
7.9
Pros: Location
Excellent
9.0
Pros: It was very quiet, except for one night. I heard a car once during the night. Safe hotel!
Excellent
8.0
Pros: Clean
Excellent
9.0
Excellent
8.0
Pros: Location, staff service and cleanliness are great!
Poor
1.0
Pros: The lobby was nice
Okay
5.0
Pros: Rooms were clean
Good
7.9
Pros: It was conveniently located to where I needed to be.
Okay
5.0
Poor
1.0
Pros: The room was a ok size
Excellent
9.0
Pros: It was quiet! Hard to tell that there were other guests here.
Details
Reviews
Overall 8.1 Excellent
Based on 3,175 reviews
Location
8.5
Service
8.4
Room
6.2
Food
5.5
Value
5.3
Breakfast
5.1
Vibe
4.0
Amenities
3.9
WiFi
3.8
Wellness Area
3.3
Service
8.7
Location
8.5
Room
5.8
Value
5.3
Comfort
5.3
Breakfast
5.1
Amenities
3.9
Vibe
3.2
Location
8.8
Service
8.7
Room
5.6
Value
5.4
Comfort
5.4
Breakfast
5.4
Amenities
4.1
Vibe
3.4
Service
8.8
Location
8.4
Room
6.1
Comfort
6.0
Breakfast
5.0
Location
8.6
Service
8.1
Room
5.7
Comfort
5.5
10.0 Excellent
Pros: The breakfast was excellent. Bed was comfy loved all the pillows. Will stay again
Cons: Really have no complaints
7.9 Good
Pros: Location
Cons: Room was a little dirty and the elevator was a little rough going up and down
9.0 Excellent
Pros: It was very quiet, except for one night. I heard a car once during the night. Safe hotel!
Cons: The food was too expensive @ the Gateway Bar & Grill!Parking was very expensive!
8.0 Excellent
Pros: Clean
Cons: The hotel didn't have parking close and charged in my opinion a lot of money for valet parking. Then the tv didn't work for at least an hour
9.0 Excellent
Pros:
Cons: Small bathroom. Hefty parking fee!
8.0 Excellent
Pros: Location, staff service and cleanliness are great!
Cons: Bathroom faucet spit out parts as I was running water from it. Surprise! Staff were notified and it got fixed quickly with an explanation that the hotel building is over 100 years old and it is scheduled to be renovated later this year. H2O pressure weak!
1.0 Poor
Pros: The lobby was nice
Cons: There was no view but a brick wall. The room looked old and dingy. Not exactly what I expected. I was celebrating my fiance's 40th birthday with a romantic getaway but was discouraged. And the bathroom was very nasty.
5.0 Okay
Pros: Rooms were clean
Cons: Didnt order two beds only one it was small.
7.9 Good
Pros: It was conveniently located to where I needed to be.
Cons: Mandatory valet!!!
5.0 Okay
Pros:
Cons: I booked a Room with a King bed. When I arrived I was told they only have rooms with 2 beds. She was very short and unapologetic about it. Also while booking the room it said " breakfast included ". It wasnt. We had to pay extra for it. For the price I paid for this hotel I could have gotten one that had everything i wanted.
1.0 Poor
Pros: The room was a ok size
Cons: My shower didn't work. The heat wasn't working right. Customer service was horrible at front desk. Soooo upset I spent my money there
9.0 Excellent
Pros: It was quiet! Hard to tell that there were other guests here.
Cons: The hotel bar & grill was very expensive!
With a stay at Hotel Cleveland Gateway, you'll be centrally located in Cleveland, just a 3-minute walk from Rocket Mortgage FieldHouse and 7 minutes by foot from Progressive Field. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Planning an event in Cleveland? This hotel features 3504 square feet (326 square meters) of event facilities.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, First Energy Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater (delete), Jacobs Pavilion at Nautica, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest.
Overall 8.1 Excellent
Based on 2,401 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.0
Excellent
10.0
Pros: The location, ample parking for a decent rate. The shuttle is an awesome perk that will take you anywhere within 1 mile of the hotel, which is most of the downtown area!
Excellent
9.0
Pros: Location was great--downtown right near Progressive field. Walking distance to plenty. Check in and out were super easy. Staff very nice and polite. Easy in & out parking. Quieter than I thought--windows very well insulated.
Excellent
8.0
Excellent
10.0
Excellent
10.0
Pros: No breakfast
Excellent
8.0
Pros: Housekeeping was nice and fast. Location was great Quiet Loved the amount of privacy
Excellent
10.0
Pros: Overall friendliness.
Excellent
10.0
Pros: Location
Mediocre
3.0
Pros: Nothing
Excellent
10.0
Pros: the location! Super close to Progressive field and walking distance to House of Blues
Okay
5.0
Pros: The hotel was convenient to downtown and the interstates.
Details
Reviews
Overall 8.1 Excellent
Based on 2,401 reviews
Service
8.5
Location
8.1
Breakfast
6.4
Room
6.0
WiFi
5.2
Value
4.9
Comfort
3.8
Service
8.8
Location
8.3
Breakfast
6.5
Room
5.3
Cleanliness
4.9
Value
4.9
Vibe
4.5
Pool
4.4
Comfort
3.6
Service
8.5
Location
7.7
Breakfast
6.5
Room
5.8
Cleanliness
5.7
Value
4.5
Vibe
4.3
Comfort
3.3
Service
8.7
Location
8.3
Breakfast
6.7
Room
5.5
Comfort
3.9
Service
8.6
Room
5.2
6.0 Good
Pros:
Cons: I did not like that I had to wait 30 minutes to an hour for my room to be ready I arrived at 5:30 I finally got my room at 7 & didn't even receive a call that it was ready I had to call them .
10.0 Excellent
Pros: The location, ample parking for a decent rate. The shuttle is an awesome perk that will take you anywhere within 1 mile of the hotel, which is most of the downtown area!
Cons:
9.0 Excellent
Pros: Location was great--downtown right near Progressive field. Walking distance to plenty. Check in and out were super easy. Staff very nice and polite. Easy in & out parking. Quieter than I thought--windows very well insulated.
Cons: Room was a bit worn, but no big deal.
8.0 Excellent
Pros:
Cons: I had a nice stay there . but had problem with the room i wanted
10.0 Excellent
Pros:
Cons: Only thing that sucked was the breakfast
10.0 Excellent
Pros: No breakfast
Cons: Nice hotel
8.0 Excellent
Pros: Housekeeping was nice and fast. Location was great Quiet Loved the amount of privacy
Cons: Pool was cold About 10 drunk people in the hot tub when we tried to use it
10.0 Excellent
Pros: Overall friendliness.
Cons:
10.0 Excellent
Pros: Location
Cons: Paying for parking
3.0 Mediocre
Pros: Nothing
Cons: Paid parking after paying so much for a room, no complimentary breakfast, rude staff, room was not stainless, bathroom does not have good place holder for clothes.
10.0 Excellent
Pros: the location! Super close to Progressive field and walking distance to House of Blues
Cons:
5.0 Okay
Pros: The hotel was convenient to downtown and the interstates.
Cons: The steep price of parking per night ($20) was much more than center-downtown parking garages. Additionally, there was a "service dog" that was not tended to for much of the night while the owners were out partying.
The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, First Energy Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater (delete), Jacobs Pavilion at Nautica, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest.
Where to stay in Downtown (Cleveland)?
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