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Hilton Garden Inn Cleveland Downtown

Hilton Garden Inn Cleveland Downtown

8.3
Excellent

Based on 1,590 reviews
 
1100 Carnegie Avenue, Cleveland, OH 44115, United States
  +1 216 658 6400
Hilton Garden Inn Cleveland Downtown - Cleveland, OH, United States
Check-in
Check-out
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Rooms

Check-in
Check-out

Standard rooms

$218+

Photo
Bed type
Provider
Nightly Base Price
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Unknown
$218 per night
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Unknown
$222 per night

King rooms

$132+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$132 per night
IMAGE
King bed
$139 per night
IMAGE
King bed
$142 per night
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King bed
$147 per night
IMAGE
King bed
$147 per night
IMAGE
King bed
$147 per night
IMAGE
King bed
$147 per night
IMAGE
Unknown
$147 per night
IMAGE
King bed
$152 per night
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Unknown
$162 per night
IMAGE
King bed
$173 per night
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King bed
$176 per night
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King bed
$176 per night
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King bed
$177 per night
IMAGE
King bed
$177 per night
IMAGE
King bed
$177 per night
IMAGE
King bed
$177 per night
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Unknown
$177 per night
IMAGE
King bed
$192 per night
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King bed
$236 per night

Double rooms

$200+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
$200 per night
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King bed
$208 per night

Queen rooms

$142+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
$142 per night
IMAGE
Queen bed
$142 per night
IMAGE
Queen bed
$147 per night
IMAGE
Queen bed
$147 per night
IMAGE
Queen bed
$150 per night
IMAGE
Queen bed
$161 per night
IMAGE
Queen bed
$207 per night
IMAGE
Queen bed
$208 per night
IMAGE
Queen bed
$208 per night

Reviews

Pros

Cons

Traveller rating

257
138
51
20
6

Time of year

Traveller type

Show reviews that mention

+
progressive field
indians
roll hall
hall of fame
rock and roll
close to downtown
parking and no free
pay for parking
shuttle service
hot tub
free breakfast
staff was very friendly
room was clean
great location
huge deal
king bed
friendly and the hotel
  • Good
    Apr 2018
    8.0

    Tribe fans it’s close to the field

    Location

    Bed was uncomfortable

  • Okay
    Mar 2018
    4.2

    Waking up to blonde hair on my mouth an my hair is black !

  • Okay
    Feb 2018
    6.0

    Dont make ypur customers pay for parking on top of the overnight stay.

  • Okay
    Oct 2017
    6.0

    Room type

    We booked a king sized room. We were given a queen sized room and told that the hotel was sold out.

  • Mediocre
    Mar 2017
    3.4

    Would stay elsewhere

    Room booked via kayak was not room given upon checkin. Air conditioning did not work. Hotel charged my card $25 fee without authorization or advisement. When I called to inquire I was advised it was displayed at the counter. I told the woman that the man never said a word to me about it, regardless of whether it was displayed or not I should still be advised at the time he took my card. She refused to see it that way and transferred me to a voicemail where I left a message for a manager. It has been nearly a week and I have still not received a call back.

    Ac didn't work. Poor customer service. Hotel was doing remodel so was dirty and run down.

  • Excellent
    Feb 2017
    9.7

    Staff and facility was excellent

  • Excellent
    Jun 2016
    8.2

    Location to Progressive Field and downtown area. Staff was very nice and helpful

  • Excellent
    Jun 2016
    10.0

    Just what I needed

    Location was perfect

    Had no dislikes

  • Good
    Jun 2016
    6.5

    Liked the location next to Progressive Field. Older Hotel, but was kept clean and easy to get to. Parking in the back.

    Only 1 choice for breakfast, all you can eat for about $12. Tried to get a drink at the bar after an Indians gamed on a Sat. night, only 1 person working the bar and no waitresses. The bar was mostly full, but we sat at a table. Asked for a wine list at the bar after being ignored waiting to order a drink. " Didn't have one and the wines are right there", pointing to a shelf in the back. Of course we left. She wasn't getting our business there. Another couple left without getting a drink before us too. The bed was soft and lumpy and uncomfortable and the pillows were too soft. I'll stay somewhere else next time.

  • Good
    Jan 2016
    7.7

    Clean and Friendly

    The staff was very friendly and helpful. The room was a very nice size and had everything we needed. Parking fees were understandable considering the location. Beds were comfortable.

    There was no fan in the bathroom. Not a huge deal but hard to get ready when everything is fogged up and you can't open the door cause the others in your room are sleeping! Could also hear the people in the next room coughing up a lung through the bathroom vent...not a pleasant sound first thing in the morning but obviously not the hotels fault!

  • Good
    Aug 2015
    7.1

    Oversold and a hassle, good once in room.

    The manager on duty was accommodating and kept her cool in the midst of the problem. The room was comfortable.

    They oversold themselves, even though I only made the reservation on the way from the airport. Took a long time to sort it out. I did eventually get a good room that was comped.

  • Good
    Mar 2015
    7.1

    The staff was very friendly and exceptionally helpful. All questions were answered above expectation.

    Room was outdated. City side drapes did not close, let in lots of light at night. Overpriced for expectation, but not for location.

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About

Overview

The Hilton Garden Inn Cleveland Downtown hotel is located across from Progressive Field (formerly Jacob's Field and home of the Cleveland Indians) and two blocks from Quicken Loans Arena (the Q) and CSU Wolstein Center. The hotel is conveniently located for easy access and within walking distance to many Downtown Cleveland attractions. These include: Rock and Roll Hall of Fame and Museum, Cleveland Brown's Stadium, Great Lakes Science Center with OMNIMAX Theater, Playhouse Square Theater District (State, Ohio, Allen and Hanna Theaters), House of Blues Cleveland and East 4th Entertainment District, Cleveland Convention Center, Tower City Mall. The hotel is just a short drive from: Cleveland Clinic, University Hospital, Cleveland Art Museum, Case Western Reserve University & University Circle, Cleveland Botanical Garden, Cleveland Museum of Natural History, Severance Hall-Home of the Cleveland Orchestra, Time Warner Cable Amphitheater, Nautica Pavilion, The Cleveland Hopkins International Airport, Cleveland Metroparks Zoo and the Rainforest. Downtown Cleveland's most convenient and easily accessible hotel offers: Easy accessibility off I-90, I-77, and I-71 at the gateway to downtown Cleveland, Ohio, On-site parking (surface self-park for $16.00 per day), Complimentary high-speed wired and wireless Internet, Complimentary downtown shuttle service Monday-Friday, 7am-7pm, Two COMPLIMENTARY 24-hour business centers, Harvey's "martini style" bar featuring large screen televisions, Great American Grill open for breakfast and dinner, Evening Room Service, Indoor pool with whirlpool, Fitness center. Enjoy our 240 guest rooms (including eight two-room suites) each equipped with: Spacious work desk with ergonomic Mirra chair by Herman Miller, Two telephones (each with two lines, speaker, and D.I.D functionality), Voicemail, Data port, COMPLIMENTARY high-speed wired and wireless Internet access, Microwave and Refrigerator, Coffee maker, Iron/ironing board, Hairdryer. Conference Facilities Include: Gateway Conference Center and the new Carnegie Ballroom, these attached 20,000 sq. ft. versatile conference facilities are both renovated spaces from 1922, blending the historic nature of the former structures with outstanding modern features. We provide complimentary high-speed wired and wireless Internet and exceptional services and amenities for outstanding meetings and social events. The first floor of the conference center includes two elegant ballrooms and an exquisite banquet room featuring a 31 foot ceiling with an Armington crane suspended 20 feet in the air, accented with natural exposed brick and elegant finishes. Carnegie Ballroom accommodates 550 guests and offers impressive views of Progressive Field and downtown Cleveland, Ohio. Each of our event areas are ideal for meetings and social events enhanced by natural lighting. The second floor of the conference center offers eight meeting rooms each equipped with flexible furniture (ergonomic chairs and hard surfaced tables), access to our concierge lounge with soft furniture, and complimentary business center. The Hilton Garden Inn Cleveland Downtown hotel is in the center of all the Downtown Cleveland, Ohio action! We are just a short walk to Progressive Field, Quicken Loans Arena, CSU Wolstein Center, and Playhouse Square and within a 10 block radius of the Rock and Roll Hall of Fame and Museum, Great Lakes Science Center, Browns Stadium, House of Blues, the Warehouse entertainment district, Tower City Mall and many fine Cleveland, Ohio restaurants. ***** Everything. Right where you need it. *****

Hilton

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

Based on 1,590 reviews

8.7

Service

8.3

Location

4.6

Comfort

4.2

WiFi

Things to know

  • Clean hotel facilities
  • Friendly service

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Increased accessibility
ATM on-site
Business centre
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Hot Tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Designated smoking area
Storage available
Laundry facilities
Express check out
Hairdryer
Free Internet
Pets not allowed
Parking (surcharge)
Wedding services
Lift

Photos

Hilton Garden Inn Cleveland Downtown - Cleveland - Building All photos (35)
Hilton Garden Inn Cleveland Downtown - Cleveland - Banquet hall Banquets (1)
Hilton Garden Inn Cleveland Downtown - Cleveland - Bar Bar (2)
Hilton Garden Inn Cleveland Downtown - Cleveland - Bathroom Bathroom (1)
Hilton Garden Inn Cleveland Downtown - Cleveland - Bedroom Bedroom (9)
Hilton Garden Inn Cleveland Downtown - Cleveland - Bathroom Bathroom (1)
Hilton Garden Inn Cleveland Downtown - Cleveland - Bedroom Bedroom (9)
Hilton Garden Inn Cleveland Downtown - Cleveland - Building Building (2)
Hilton Garden Inn Cleveland Downtown - Cleveland - Business centre Business centre (1)
Hilton Garden Inn Cleveland Downtown - Cleveland - Gym Gym (1)
Hilton Garden Inn Cleveland Downtown - Cleveland - Kitchen Kitchen (1)
Hilton Garden Inn Cleveland Downtown - Cleveland - Living room Living room (1)
Hilton Garden Inn Cleveland Downtown - Cleveland - Lobby Lobby (2)
Hilton Garden Inn Cleveland Downtown - Cleveland - Meeting room Conference (10)
Hilton Garden Inn Cleveland Downtown - Cleveland - Outdoor view Outdoors (1)
Hilton Garden Inn Cleveland Downtown - Cleveland - Pool Pool (1)
Hilton Garden Inn Cleveland Downtown - Cleveland - Restaurant Restaurant (2)

Location

Most popular landmarks

  • Progressive Field 317 m
  • Playhouse Square Centre 0.6 km
  • Cleveland Arcade 0.9 km
  • Cleveland Public Library 1 km
  • Soldiers and Sailors Monument 1 km
  • Terminal Tower 1.1 km

Cleveland travel guide

Learn about Cleveland on KAYAK

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