Book Budget hire cars in Saint Thomas Island

Reviews for Budget in Saint Thomas Island

Recent reviews

Traveller rating

Wonderful

5

Very Good

1

Good

0

Okay

3

Fair

0

Mediocre

0

Poor

7

2.0

We were charge twice what our online rental stated! BewareReviewed 17 May 2023

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6.0

Very slow check in Had reservation, but no car available Forced to pay $200 extra for insurance, because I didn't have my insurance policy with meReviewed 12 Feb 2023

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10.0

No waiting. Fast pickup. Helpful at drop off.Reviewed 29 Jan 2023

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8.0

Parking & rental car pickup/drop-off at STT airport is transitioning so quite the mess now. On the positive side, I unknowingly left my debit card in the rental car after returning it. Debbie hunted me down to inform me and she was kind enough to shred my card as I dealt with my bank. Very kind. On day 3 of 12 day rental, low tire pressure was displayed on dashboard. Called Budget and was told to bring in the car and “we’ll fix it”’. Despite late hour on Sunday, it was fixed in 30 minutes. Very kind again.Reviewed 24 Jan 2023

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2.0

Charged me additional fees said they have no idea what the third party charged meReviewed 7 Nov 2022

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4.0

Staff was friendly enough but not helpful. When we arrived there were people waiting for vehicles. Some were waiting 1/2 an hour or so. The check-in process was slow. Once assigned a car, you walk a while, self document damage and go. Our vehicle was badly damaged on all four bumpers. As we would drive and hear things rattling, we were sure a bumper would fall off. It didn't, but it wasn't at all good. The return process is not clear. There's no help. Limited signage. And this is a rental place inside the airport; typically a seamless process. The cost was a very poor value at about $150/ day for a Hyundai Elantra. Do not recommend.Reviewed 31 Mar 2022

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10.0

Five minute wait at Budget counter ok. Only Budget and Hertz have on site at Cyril King in St Thomas. Quick return. Just parked in budget stall and dropped off keys. JHDReviewed 14 Mar 2022

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2.0

The customer service at the airline counter is ridiculously horrible. Super rude. You don’t have a lot of choices tho. Will plan to rent locally next time. Would not recommend budgetReviewed 14 Mar 2022

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3.9

Vehicle was damaged in multiple areas and took pictures of entire vehicle inside and outside due to threat by staff that if it was damaged or came with 1 mile less than a full tank of gas, I would be charged. I had bought the insurance at time of reservation and the insurance even said they might try to have me buy another insurance policy….which they pushed. So technically, I bought both the extra policy online and had my personal insurance policy which had rental car coverage but they wanted me to take another one out at the rental desk threatening me that if the vehicle was damaged in any way….my credit card would be charged the value of the vehicle. Between that and the gas statement…..they make a hard push to tack on extras. I did get gas 2 miles away and they did a checkin quickly and no additional charges so far on credit card.Reviewed 14 Aug 2021

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2.0

Cons:Waited 2 hours in line only to find out they had no vehicles. Told me that if I waited an additional hour that I might get a vehicle. Decided to taxi it instead.Reviewed 6 Jul 2021

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2.0

Cons:I arrived to pick up my car and was told none were available. I was told that I could be placed on a waiting list behind approximately eight other customers and that they might have something available in 2 hours or that they could try for tomorrow.Reviewed 2 Jul 2021

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10.0

Pros:The staff was very friendly even provided a larger car then requested which was nice on the hills and mountains in St. Thomas. Car was available before original scheduled time.Cons:While the car was ready early when I called the day prior I was told go at 7 am and there were no cars at 7 am. Could have saved a trip.Reviewed 9 Jun 2021

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More

• 4.3 /10Avis Hire Cars at Saint Thomas Island
• 4.2 /10Hertz Hire Cars at Saint Thomas Island
• 4.5 /10Economy Rent a Car Hire Cars at Saint Thomas Island
• 5.2 /10Thrifty Hire Cars at Saint Thomas Island

• What is the most popular car hire from Budget in Saint Thomas Island?

  Economy (Toyota Yaris or similar) is the most frequently booked car hire type from Budget in Saint Thomas Island.

• How many car hire locations does Budget have in Saint Thomas Island?

  Budget has 3 hire locations in Saint Thomas Island. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Cyril E King airport (STT)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Cyril E King airport (STT)?

  Yes