Cons: Have Bluetooth available in the car. In my car Bluetooth was unavailable or blocked. I cannot register my phone. There were many other phone from previous users registered.
Cons: State inspection decal 3 months out of compliance.
Cons: Car was filthy inside and out. Super disappointing. My coat and the kids coats got dirty due to the car being in such poor shape. Additionally, that model of Ford is slow to respond and not a smooth ride. Will not rent again.
Pros: Staff was friendly enough, but not very helpful. I ordered a premium car with enough space for 3 suitcases, didn’t get that. He said that’s all I got. When I suggested another vehicle I was told it would be $60 more. Definitely felt taken advantage of and did not get what I paid for. Uncomfortable ride to New York.
Cons: They could have given me what I ordered or upgraded me at no charge.
Cons: The car was dirty on the outside. The agent in Rochester was very helpful.
Pros: Staff was not friendly and not helpful. Was charged extra because they did not have drop box
Pros: Staff was friendly and helpful at pick up and drop off
Pros: Staff was helpful and offered a newer vehicle. They did push a warranty coverage which doubled my rental price. Was not the biggest fan of this, but once it was added they could not remove it from my bill prior to acceptance of the vehicle.
Cons: Outside of the warranty coverage - nothing much.
Cons: The staff in the pickup and the drop-off both were rude and do not even talk to me. It was an awful experience they seem to be angry and I was the one in the middle of that filing. So bad
Cons: The Fastbreak is broken in Rochester. No advantage to it. Service was well intentioned but slow, paper was out in printer, etc etc.
Cons: The car reeked of cigarette smoke and air freshener.
Economy (Chevrolet Spark or similar) is the most frequently booked car hire type from Budget in Rochester.
Budget has 3 car hire locations in Rochester. Take a look at our Budget hire location map to find the best car hires near you.