Book Budget hire cars in Rochester

Reviews for Budget in Rochester

Recent reviews

Traveller rating

Wonderful

10

Very Good

3

Good

0

Okay

3

Fair

1

Mediocre

0

Poor

10

2.0

I had such a terrible experience I will never deal with anyone again from thereReviewed 1 Oct 2023

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10.0

NothingReviewed 24 Aug 2023

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10.0

We rented a tundra four-door pick up truck. It actually was with Enterprise at the airport not budget. But it didn’t matter to us, as the service was awesome! The Enterprise gentleman that helped us was named Nathaniel T Rothwell. He was professional, courteous, and helped us tremendously! It was a joy to ride in this truck, all the way to Florida and back, and we so appreciate it. Enjoy your day! Best regards, Alayne DoanReviewed 4 Jul 2023

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6.0

Good vehicle, clean, easy pick-up and drop-off. Wish I had known how to disable the toll receiver, because budget charges a lot of money for that. However, charges on the credit card are fishy. I pre-paid rent and insurance, but got a vague "non-pkg items" charge of 80$. After complaining, I got explanation that that is for fuel, while I had asked for full-to-full policy. They then refunded the charge, but on the same day made the same charge again, now from another budget office. Still don't have my money back, get all kinds of mails for more details on the credit card transactions, but no fix.Reviewed 18 Jun 2023

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10.0

I really like that one of the Budget employees at the desk assisted me to find another vehicle when the car I was originally assigned had a problem.Reviewed 22 Apr 2023

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6.0

Didn't get the car I requested, received a totally different vehicle, no discount applied. Shame really. The fella at check in was great, but the carr really should have been available.Reviewed 23 Mar 2023

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2.0

Seemingly everything that could’ve gone wrong happened too. I was given a completely different car that was awful on gas, told the car was full with gas but it was at 3/4 tank (of a 24 gallon tank). The car wreaked of air freshener, no washer fluid so couldn’t see through the windshield the whole drive. Got blackmailed about a cleaning fee when dropping off. The person checked out the car in the first place was the only positive experience. Will not be renting from Budget again.Reviewed 26 Feb 2023

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8.0

The car smelled like weed whenever it was humid or had been sitting overnight. The carpet was sticking out and had clearly been pulled up on the passenger side and there were stains on the seat. Other than that the car was fine and the staff were very friendlyReviewed 15 Feb 2023

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10.0

However I reserved a truck and the did not have a truck available.Reviewed 14 Feb 2023

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10.0

Great customer serviceReviewed 31 Dec 2022

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10.0

I really enjoyed having amazing customer service at both the pick-up and drop-off locations!Reviewed 13 Nov 2022

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10.0

Woman that checked me in was great . Which made pick up and drop both very smoothReviewed 17 Oct 2022

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• 7.5 /10Alamo Hire Cars at Rochester

• What is the most popular car hire from Budget in Rochester?

  Intermediate (Nissan Kicks or similar) is the most frequently booked car hire type from Budget in Rochester.

• How many car hire locations does Budget have in Rochester?

  Budget has 3 hire locations in Rochester. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Greater Rochester Intl airport (ROC)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Greater Rochester Intl airport (ROC)?

  Yes