Guest reviews
Overall rating
7.4
Good
Based on 4,278 reviews
Cleanliness
8.0
Comfort
7.9
Pick-up/Drop-off
7.8
Value for money
7.5
Recent reviews
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4.4
Cons: Car was filthy inside and out. Super disappointing. My coat and the kids coats got dirty due to the car being in such poor shape. Additionally, that model of Ford is slow to respond and not a smooth ride. Will not rent again.
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4.0
Pros: Staff was friendly enough, but not very helpful. I ordered a premium car with enough space for 3 suitcases, didn’t get that. He said that’s all I got. When I suggested another vehicle I was told it would be $60 more. Definitely felt taken advantage of and did not get what I paid for. Uncomfortable ride to New York.
Cons: They could have given me what I ordered or upgraded me at no charge.
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10.0
Pros: Yes
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8.0
Cons: The car was dirty on the outside. The agent in Rochester was very helpful.
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3.2
Pros: Staff was not friendly and not helpful. Was charged extra because they did not have drop box
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10.0
Pros: Staff was friendly and helpful at pick up and drop off
review from
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7.6
Pros: Staff was helpful and offered a newer vehicle. They did push a warranty coverage which doubled my rental price. Was not the biggest fan of this, but once it was added they could not remove it from my bill prior to acceptance of the vehicle.
Cons: Outside of the warranty coverage - nothing much.
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6.4
Cons: The staff in the pickup and the drop-off both were rude and do not even talk to me. It was an awful experience they seem to be angry and I was the one in the middle of that filing. So bad
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9.2
Cons: The Fastbreak is broken in Rochester. No advantage to it. Service was well intentioned but slow, paper was out in printer, etc etc.
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6.8
Cons: The car reeked of cigarette smoke and air freshener.
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2.0
Cons: They charged twice So I e-mailed to budget so I waiting the refund
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2.0
Cons: Was denied my vehicle when I arrived to pick it up. Different policies for different vendors. It should have been made clear when booking the reservation.
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Other suppliers in Rochester scored
Where can I find Budget hire cars in Rochester?
1200 Brooks Avenue, Budget car rentals
Address
1200 Brooks AvenueHours
| Monday | 00:00 - 00:30 06:00 - 23:59 |
| Tuesday | 00:00 - 00:30 06:00 - 23:59 |
| Wednesday | 00:00 - 00:30 06:00 - 23:59 |
| Thursday | 00:00 - 00:30 06:00 - 23:59 |
| Friday | 00:00 - 00:30 06:00 - 23:59 |
| Saturday | 00:00 - 00:30 07:00 - 23:00 |
| Sunday | 07:00 - 23:59 |
Phone
+1 585 464 6093FAQs about renting a car from Budget in Rochester
How many car hire locations does Budget have in Rochester?
Budget has 3 car hire locations in Rochester. Take a look at our Budget hire location map to find the best car hires near you.
Does Budget have a car hire location at the airport: Greater Rochester Intl airport (ROC)?
Yes
Does Budget offer shuttle or airport pick-up services from Greater Rochester Intl airport (ROC)?
Yes
