Book Hertz hire cars in Rochester

Rochester, NY, United States
3 Feb — 10 Feb
Same drop-off
Rochester, NY, United States
Fri 3/2
Noon
Fri 10/2
Noon
Driver's age:

Hertz car hire prices in Rochester

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People mover
Passenger van
SUV
Commercial
Pick-up truck

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"The "(in 5675 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Rochester

Overall rating7.5 GoodBased on 100 reviews
Cleanliness
7.5
Comfort
7.9
Overall
7.4
Pick-up/Drop-off
7.3
Value for money
7.5

Recent reviews

Traveller rating
43
21
12
12
5
0
27
Find reviews that mention:
2.0
The agent left work early so I was unable to pickup my car when my flight arrived, even though I entered my flight info in Kayak's database. I had to rent a car from another provider.Reviewed 27 Jan 2023
review fromkayak
10.0
Vehicle was in good shape. There were no issues with its operation. Car cleanliness was so-so.Reviewed 19 Oct 2022
review fromkayak
2.0
Waited over an hour for a reserved, pre paid rental. They did not have the size vehicle I wanted or reserved. Car smelled like cigarettes. The one employee had terrible customer service. No one was there when I dropped the car off. I called the number left on the desk. There was no answer and no voicemail.Reviewed 25 Aug 2022
review fromkayak
6.0
They incorrectly blamed me for the smoke smell in the car upon my drop-off. It was inconvenient to have to call and get that charge dropped. Great car though!Reviewed 9 Jul 2022
review fromkayak
2.0
Terrible customer service. Hertz then overcharged me. Nobody is helpful. Customer service lies constantlyReviewed 5 Jul 2022
review fromkayak
4.0
Pick up location was not on airport property. Taxi to get to property was $20.00. No receipt emailed at drop off. No attendant at drop off point.Reviewed 21 Jun 2022
review fromkayak
8.0
Unless you are a Gold member, plan to waitReviewed 20 Jun 2022
review fromkayak
4.0
Overall experience with the rental was fine—pickup and dropoff of the car was smooth and the car itself was clean and nice. However, after dropoff they mistakenly charged me for a full week, over $560, for a 24-hour rental that I had pre-paid. It's been over two weeks and I've had to call customer service twice to get the extra charge refunded, which they assure me will be in my bank account in the next 5-10 days. Customer service has been polite and efficient on each call but I'm lucky to have the time to follow up with them.Reviewed 3 May 2022
review fromkayak
2.0
Nothing didn’t have a car so I never got one . My husband had died and and I no longer have that credit card . I would like my money back . Customer service is a joke . Everything could have been better . Nothing was any good .Reviewed 15 Mar 2022
review fromkayak
8.0
The vehicle was a nice ride, just wish the storage was better. We ended up purchasing a cargo carrier for more space!Reviewed 24 Jan 2022
review fromkayak
10.0
The Nissan Rogue is a keeper. When traveling cross country from NY to MN, I hit a patch of rough winter weather. This vehicle performed beautifully and the Rochester Hertz gave it to me as an upgrade; so thankful for that. The one recommendation to Hertz that I would make: in addition to providing the street address for the Hertz counter associated with both pick-up and drop-off, provide the customer with additional information such as "at the airport, inside the terminal, near arrivals." Despite possessing an intimate familiarity with the MN location, I had difficulty locating the counter.Reviewed 11 Dec 2021
review fromkayak
10.0
i would use Hertz more oftenReviewed 28 Oct 2021
review fromkayak

Where can I find Hertz hire cars in Rochester?

1301 East Ridge Road, Hertz car hires

Address

1301 East Ridge Road

Hours

Tuesday08:00 - 17:00
Thursday08:00 - 17:00
Wednesday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Monday08:00 - 17:00

Phone

+1 585 338 1190

Address

15 Elmgrove Park

Hours

Tuesday08:00 - 17:00
Thursday08:00 - 17:00
Wednesday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Monday08:00 - 17:00

Phone

+1 585 426 2440

Address

1200 Brooks Avenue

Hours

Tuesday07:00 - 23:59
Thursday07:00 - 23:59
Sunday07:00 - 23:59
Wednesday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Monday07:00 - 23:59

Phone

+1 585 279 7420

Address

1301 East Ridge Road

Hours

Tuesday08:00 - 17:00
Thursday08:00 - 17:00
Wednesday08:00 - 17:00
Friday08:00 - 17:00
Monday08:00 - 17:00

Phone

+1 585 338 1190

Address

15 Elmgrove Park

Hours

Tuesday08:00 - 17:00
Thursday08:00 - 17:00
Wednesday08:00 - 17:00
Friday08:00 - 17:00
Monday08:00 - 17:00

Phone

+1 585 426 2440

Good to know

Most popular location

1200 Brooks Avenue

Most popular car type

Mini

Top tips for hiring a car from Hertz in Rochester

  • Mini car hire from Hertz in Rochester are around -36% cheaper than other car types, on average.

FAQs about hiring a car from Hertz in Rochester