Car rental at Buffalo Airport

Car rental at Buffalo Airport

Search hundreds of travel sites at once for car hire deals at Buffalo Airport (BUF)

Buffalo, NY, United States - Buffalo
19 Aug — 26 Aug
Same drop-off
Buffalo, NY, United States - Buffalo
Fri 19/8
Noon
Fri 26/8
Noon
Driver's age:

Cheap car rentals in Buffalo Airport

Mini
Economy
Compact
Intermediate
Standard
Full-size
Luxury
People mover
Passenger van
SUV
Commercial
Pick-up truck

Buffalo Airport car hire reviews and directory

Rated no. 1
Alamo
Best rated
8.7 Excellent (111 reviews)
1 location in Buffalo Airport
Alamo
Locations in Buffalo Airport
  • 8.8
  • 8.8
  • 8.7
  • 8.9
  • 8.4
Recent reviews
7.6 Good11 Sep 2020
Upfront about all charges (all taxes & 11% recovery fee)
9.6 Excellent11 Aug 2020
Super friendly and fast at both pick-up and drop-offNothing
6.0 Good25 May 2020
The is car is terrible shape
10.0 Excellent11 Feb 2020
4wd offering in buffalo in the winter
10.0 Excellent28 Jan 2020
Being this was my very first experience using Alamo, I was impressed with the ease of reserving, picking up, and returning a rental. Every staff member I encountered was professional, helpful, and courteous. The initial price of the rental was better than I had expected. I look forward to using Alamo again!The initial payent of the rental was low, but he final payment upon return was $20 more because we forgot to fill the tank! Overall our rental experience was excellent! My advice: be sure to gas up before returning the vehicle!
9.2 Excellent24 Jan 2020
Only suggestion / request would be to have the windows cleaned before rental. They were covered with the road salt solution which created a lot of glare from headlights at night. Not being used to the vehicle or the location, it was bit of a driving hazard.
8.4 Excellent6 Jan 2020
Rental process was quick and easy. Overall cost was very reasonable. Drop off was quick and convenient. I would definitely rent through Kayak again.Cleanliness of vehicle interior could have been better.
10.0 Excellent25 Dec 2019
Staff was friendly and helpful. Price of vehicle was unbeatable.No complaints
10.0 Excellent10 Dec 2019
Yes. Very friendly and responsive to a problem I had.No ideas for improvements
10.0 Excellent10 Dec 2019
Pick up was easy and very fast.At drop off, there was a discrepancy with the bill amount. We were overcharged. The clerk handled it efficiently and fairly.
Rated no. 2
Budget
7.3 Good (156 reviews)
1 location in Buffalo Airport
Budget
Locations in Buffalo Airport
  • 7.2
  • 7.5
  • 7.3
  • 7.2
  • 7.3
Recent reviews
6.0 Good1 Aug 2022
Car pickup was terrible. Long lines, not enough counter personnel. The first two cars they gave me were damaged- broken mirror on the first one, broken AC on the second. The third vehicle was fine, but have to go back to the desk three times to get a functional vehicle was not ideal. There does not seem to be any real inspection of vehicles between renters, aside from washing and filling with gas.
8.0 Excellent14 Jul 2022
It was ok
2.0 Mediocre11 Jun 2022
They did not honor the Kayak reservation.
2.0 Mediocre31 May 2022
I could have actually gotten the rental. When we arrived for pickup they said they don't except debit card or cash for payment. That is all we carry and were told no and did not receive our rental, throwing off all our travel plans. The customer service representative was rude and unhelpful and just did not care that we got screwed. Will never think about getting Budget ever again.
2.0 Mediocre14 Apr 2022
Arrived at the rental car counter to a very long line, spent 30 minutes in line and barely moved, rumor was that they had no cars. Gave up and secured a car from a competitor as a walk up ,the line still hadn't moved when I left. Seems like the rental car industry are charging extremely high prices while racing to the bottom in customer service. Definitely deferring my travel plans this summer.
8.0 Excellent5 Apr 2022
Vehicle was not thoroughly cleaned I can see the evidence of past drivers mud all over the vehicle floor panel not wiped down
2.0 Mediocre22 Feb 2022
Flight cancelled. Needed to adjust pickup time. They wanted $400 more for one less day. Customer service was a 45 minute wait and they disconnected at 7:30 - closing time. Two days for a direct message response. Cancelled and went with Hertz.
10.0 Excellent14 Feb 2022
This was a last minute booking and your organization was the only one that offered a one way rental.
10.0 Excellent9 Dec 2021
Great counter service and car was in excellent shape
10.0 Excellent7 Nov 2021
First time in a Prius- stunning gas mileage!
Rated no. 3
Hertz
7.3 Good (151 reviews)
1 location in Buffalo Airport
Hertz
Locations in Buffalo Airport
  • 7.7
  • 7.7
  • 7.2
  • 7
  • 7.4
Recent reviews
10.0 Excellent8 Jul 2022
easy, reasonable, fast, clean and comfortable,
6.0 Good28 Jun 2022
Donna at the Hertz desk (Buffalo-Niagara airport) was AMAZING and very helpful. Unfortunately there seems to be an issue with their vehicle turnover/cleaning/prep workflow as several guests had to wait 45+ minutes for their vehicle.
4.0 Okay14 Jun 2022
Had a reserved car for 11am but did not get it until 1230. Did not appear to be enough staff or vehicles ready.
8.0 Excellent14 Jun 2022
I appreciated the ability to get a slightly better vehicle for the money using the “manager special” option, but I’m also aware that’s a crapshoot and dependent upon what they have available at any time. Although I got an upgrade, it was a smoked-in vehicle, and rags from the cleaning crew were left in the vehicle.
10.0 Excellent23 May 2022
Friendly customer service
2.0 Mediocre9 May 2022
Hertz did not honor the booking and said they have no cars. They would not recognize Kayak reservation and I had to cancel my plans.
6.0 Good14 Jan 2022
Counter assoicate was not wearing a mask when we walked up either time. He did put it on when talking to us. He was very rude to my wife and I. Also when booking you need to tell people that there be a hold of at least 200 on your card and it can't be split between 2 cards. This would have prevented us from having to speak to him a 2nd time
2.0 Mediocre31 Dec 2021
Actually having the drop off location open and not charging me a fee to change locations because the original was closed
8.0 Excellent26 Oct 2021
The only thing I would recommend for travelers. We went on toll roads. Attendant when we rented should have explained how it worked with rental. We asked when we got to Newark, but would have been nice to know right away
5.9 Okay18 Oct 2021
The car was great, but we had to wait in line an hour and 15 mins after the pick up time to get it. Completely under staffed, just one attendant at the counter for Hertz and one for Dollar rent a car. We felt sorry for the 2 employees at the counter.
Rated no. 4
Enterprise
9.1 Excellent (44 reviews)
1 location in Buffalo Airport
Enterprise
Locations in Buffalo Airport
  • 9
  • 9.3
  • 9.2
  • 9.3
  • 8.6
Recent reviews
4.0 Okay30 Sep 2020
Everything
10.0 Excellent17 Jun 2020
Very friendly staff, nice car, and got a really good rate.
10.0 Excellent18 Sep 2018
very helpful staff.. all of thembaggage carst closer to rental drop off
10.0 Excellent15 Sep 2018
Easy drop off. Friendly staff.
10.0 Excellent17 Oct 2017
Fast and easy abovAbove
10.0 Excellent30 Jul 2017
Love that it was just across the street from baggage claim and that the cars were on site.
10.0 Excellent25 Jun 2017
EasyPleasant, professional rep. Great car. Quick and easy.
10.0 Excellent11 Apr 2017
I only use Enterprise!Quick and easy rental.
7.2 Good24 Feb 2017
Don't believe the price quotedNice new car, friendly service, easy in general.The price quoted was very different to the final price we paid. I know this was down to the insurance but really, when will someone start giving a full price quote including collision damage waiver etc - a quote that anyone would pay rather than these low quotes that then get totally inflated by around 40% of the original quote. It is misleading and very disappointing to always have to pay so much more when it comes down to the nitty gritty.
9.2 Excellent22 Feb 2017
fast drop off!
Rated no. 5
Avis
7.7 Good (72 reviews)
1 location in Buffalo Airport
Avis
Locations in Buffalo Airport
  • 7.9
  • 7.9
  • 7.7
  • 7.9
  • 7.4
Recent reviews
2.0 Mediocre27 Jul 2022
I reserved and paid for a SUV and received a tiny version of an SUV, very small rental for a very expensive price, horrible customer service, if you ever want to reach the rental location, it takes you to customer service in Mexico, horrible experience, will not re-use nor recommend AVIS. Almost missed my flight.
2.0 Mediocre21 Jul 2022
I was misinformed by the representative of Avis on the process and timing of charges. Was advised that only $200 would be charged to my cc upon pickup of the vehicle, and then the balance due could be paid upon drop off. However, the entire cost of the rental PLUS the $200 deposit was charged immediately to my card right after we picked up the car. Which caused an unfortunate chain of events. My card become overdrawn and caused me to incur additional NSF fees on my bank account.
10.0 Excellent8 Jul 2022
Everything went smoothly despite our late-night arrival and our earlier-than-expected departure
6.0 Good4 Jan 2022
I like the car and the service, Customer service was fast and car replay for pick up. Perfect timing. I took the car trough Kayak and offer of $103 unlimited mileage and end up being charge by Avis $212.01 no explanation of the change in price and charge, I did not like this, and I'll never get a car with Avis never again.
7.9 Good30 Sep 2021
To have more agents working. When we arrived on the day of Sept 18 around 4:40 there was one ticket agent and 13 people in line waiting. Took approximately 40 minutes to be seen.
10.0 Excellent29 Sep 2021
Everything went smoothly.
7.9 Good10 Aug 2021
Easy pick up, but confusing drop off. Nobody present. I took video of mileage and full view of vehicle so they couldn't late claim I had damage. Keys and contract dropped in box.
5.9 Okay31 Jul 2021
Didn’t get the compact car I reserved. The cruise control that I rely on was iffy. Sometimes it worked, sometimes it didn’t. Great fuel efficiency.
3.9 Mediocre21 Jul 2021
I got a car that I didn't like. When I asked to change it on the next day, I was very mistreated.
10.0 Excellent12 Apr 2021
Yes
Rated no. 6
Dollar
6 Good (44 reviews)
1 location in Buffalo Airport
Dollar
Locations in Buffalo Airport
  • 6.3
  • 6.2
  • 6.2
  • 6.3
  • 5.8
Recent reviews
2.0 Mediocre1 Feb 2022
I specifically asked not to have collision added to the bill, I was tired and did not do my due dillgence when signing agreement. Not only did they add collision but added other extra upgrades.
1.9 Horrible3 Oct 2021
The car was so dirty! And dented all over the body. tires were bald! it had 50,000 miles on it! Bad news! Gross!
10.0 Excellent24 Sep 2021
The staff were great. Very friendly and helpful. The vehicle was also very clean.
3.9 Mediocre2 Sep 2021
The SuV was smoked out , had to hang two trees to get rid of the scent , ashes on steering wheel and dashboard made me feel it was cleaned or disinfected at all prior to me getting it. so I had to clean it prior to our trip $4 air fresheners and $5 wipes before I could get on road with my family disappointed in the over cleaning and no wiperfuild to start my trip
5.9 Okay31 Aug 2021
Pick up was EXTREMELY slow. Under staff with long lineups and wait time to pick up rental car that had reservations.
1.9 Horrible30 Aug 2021
I called the helpline several times to extend my rental and change the drop off location but none of the people I spoke with were able to make the changes
1.9 Horrible24 Aug 2021
I am paying a lot of money for a car rental and paying in advance yet when I showed up at the car rental location they don’t have a car ready for me or countless other travelers. On average everyone was waiting 2-3 hours for their car to be ready. It is unacceptable that the customer has to pay in advance to guarantee a car but the car rental company has no responsibility to have the car ready for you.
1.9 Horrible9 Aug 2021
Very unprofessional I was advised once I arrived that there was no vehicle available for me and to cancel or reschedule for Saturday because my reservation was made within the last 24 hours! There was no further explanation nor was it stated with any compassion for inconvenience
4.0 Okay5 Jul 2021
Staff at Buffalo was nice - first car was broken, so we had to take it back to get anotherOur contract said we could return it at 4am at LGA - figured out they aren't open then so the agent said we would have to miss our 6am flight because the return wasn't open until 6am. Didn't work with us on options - had to call back and wait on hold over an hour each time. One agent said the Roadside could have it towed at our expense from our location to the Dollar return at LGA - our expense. We call back to billing instead of the roadside people and they said there aren't options - we asked if we could return it to another location - she said JFK had an overnight drop but WE WOULD HAVE TO PAY TO GET FROM JFK TO LGA OUT OF OUR POCKET!! So wrong! We paid a $75 Uber to do that when Dollar contract says 4am return to LGA. - We called back to make sure we wouldn't be charged for returning to a different airport - good thing we did - haven't seen final bill, but hopefully we weren't charged for that as well!
2.0 Mediocre29 Jun 2021
Had NO IDEA about the extra $500 hold!! Car was filthy inside… I cleaned it myself.
Rated no. 7
National
8.3 Excellent (5 reviews)
1 location in Buffalo Airport
National
Locations in Buffalo Airport
  • 8.4
  • 8.4
  • 8.4
  • 8.4
  • 8
Recent reviews
10.0 Excellent20 Jun 2017
Check-in was really quick and so easy! We were out of there in no time. They did an amazing job!
Easirent
1 location in Buffalo Airport
Easirent
Locations in Buffalo Airport
Recent reviews
Sunnycars
1 location in Buffalo Airport
Sunnycars
Locations in Buffalo Airport
Recent reviews
583 travellers who rented a car in Buffalo Airport gave the car agency they used an average rating of 7.7

Car rental locations at Buffalo Airport

Good to know

Most popular car type

Mini

Top tips for renting a car at Buffalo Airport

  • A great feature of car rental at Buffalo Airport (BUF) is that they have six major rental car companies that most travelers are familiar with. What is even better is that all six of the companies have their customer service counters on the first floor of the Ground Transportation Center that is right across the street from the terminal building. All the cars that they have available for rent sit in the parking lots of the Ground Transporation Center that is adjacent to the terminal building, just outside of the baggage claim area. The cars are one floor down from the customer service counters in the parking structure.
  • When you are ready to return your car rental at Buffalo Airport, follow the ample signage you will find along Highway 33 as you approach the airport. Once you are on the airport property, proceed to the Ground Transportation Center and head to the appropriate location for your rental car company. Once you're there, park and lock your car and note your gas level and mileage. Take your keys and your contract and hand them to a staff member or simply drop them in the dropbox.
  • Since this is an airport that serves a rather large city, you can find several transportation options to get you from the airport to the center of town. The only problem with these modes of transportation such as buses and taxis is that they can be a problem both in terms of how you're going to transport all of your things and in terms of the ongoing cost of using them. That is what makes car rental at Buffalo Airport such a great combination of convenience and cost savings.
  • Like a lot of major airports in the United States, this airport experiences busier times throughout the day. For travelers that are arriving on flights at this airport and plan on renting a car, you should expect the busiest time of the day will be between 3 pm and 6 pm and then again from 10 pm until midnight. During these times you should expect longer wait times to pick up your Buffalo Airport car rental. That is one of the reasons it is vital to book a car before your trip to this airport.
  • Book your rental car at Buffalo Airport at least 5 weeks before your trip in order to get a below-average price

FAQs about renting a car at Buffalo Airport