Book Budget hire cars in London

Reviews for Budget in London

Recent reviews

Traveller rating

Wonderful

19

Very Good

8

Good

4

Okay

6

Fair

4

Mediocre

0

Poor

13

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car was cleancredit card

get the carcustomer service

returned the carnext day

car availablepick up and drop

friendly staff

2.0

Taking the Delivery was really pathetic and the staff was really rude. Drop in facilities was super easy efficient and comfortable.Reviewed 30 Dec 2022

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10.0

Pick up and drop off were easy. Upgrade to GPS was good.Reviewed 30 Oct 2022

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10.0

It was impossible to phone these people on Saturday morning. I returned the car one day early. It was unclear where to drop the car, but I figured it out, and then got stuck in the parking garage. I had to squeak out when a car left. I found the budget website unhelpful and also the customer support number. But overall I was delighted and the car was great. It was somewhat disconcerting that they didn’t inspect the car when I brought it in and they said I would be billed at a later time. They required rather large deposit upfront. So I had to trust them on thatReviewed 24 Sep 2022

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10.0

Even though it was on a National holiday weekend, the Budget folks got us all through the throng and into a car very quickly.Reviewed 30 Aug 2022

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2.0

- We were told that we if had to return the car early we won't be charged anything on top of what we have paid, even if out rental agreement had a minimum period - We were not told about the city supplement fee at pick-up nor drop-off - We were charged a damage fee for a damage that was there at time of pick-up without being sent an invoice or anything like that, money just disappeared from my account - I had to wait a total of 95 minutes on hold for someone to respond to our concernsReviewed 26 Aug 2022

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2.0

I could not rent the car because I did not have a credit card under my name. Staff very impolite and not helpful in finding alternative solutions.Reviewed 21 Aug 2022

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8.0

The only issue was that the car had slight damage on the rear door which was clearly visible. I would have thought they would fix it before renting it out again. I didn't want to waste time so I just took the car.Reviewed 10 Aug 2022

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8.0

We landed in the North Terminal in Gatwick and had to walk for miles to pick up our car in the South Terminal. Other than that, car was great and service was excellent.Reviewed 9 Aug 2022

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6.0

Too many hidden fees/charges. 35 per day sounds good until all fees/charges/taxes are added. Renters need all fees included upfrontReviewed 1 Jul 2022

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8.0

Car due for us needed a service, but after short delay, alternative was found on a busy day for them (rail strike). Courteous and option to return to north terminal without surcharge. Great.Reviewed 24 Jun 2022

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6.0

Booked a car for driving in London with the given price appearing in dollars. However, the bill from Budget was nearly the same amount in pounds sterling, an unexpected/unwelcome increase in price.Reviewed 23 May 2022

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4.0

Car rental desk was closed at the terminal I landed at. I had to catch a train to the other terminal which took about half an hour. Staff got confused sorting out the rental because it was priced in US dollars, but I was renting the car in England and paying in New Zealand dollars. That took two people about another half hour. The car I rented had an issue with the gearbox making it difficult to engage first gear sometimes, even though it only had 36,000 miles on the clock. When I returned the car there was no one at the yard to receive it. Another customer turned up at the same time and both of us spent about ten minutes trying to find staff members to take the keys and sign off the returns. Eventually, two mechanics came back to the workshop and told us we had to walk to the rental office to return the keys. Walking there and dealing with that took another ten minutes. I will not rent with Budget from Gatwick again. The price was also outrageous. I could have bought a small car for that amount.Reviewed 23 May 2022

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• How much does it cost to hire a car from Budget in London?

  On average a car hire from Budget in London costs $67 per day.

• What is the most popular car hire from Budget in London?

  Compact (Vauxhall Mokka or similar) is the most frequently booked car hire type from Budget in London.

• How many car hire locations does Budget have in London?

  Budget has 16 hire locations in London. Take a look at our Budget hire location map to find the best car hire near you.

• Does Budget have a car hire location at the airport: Heathrow airport (LHR)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Heathrow airport (LHR)?

  Yes

• Does Budget have a car hire location at the airport: Gatwick airport (LGW)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Gatwick airport (LGW)?

  Yes

• Does Budget have a car hire location at the airport: Stansted airport (STN)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Stansted airport (STN)?

  Yes