Book Budget hire cars in London

Reviews for Budget in London

Recent reviews

Traveller rating

Excellent

38

Good

13

Okay

12

Mediocre

10

Poor

0

Find reviews that mention:

car was cleanfriendly staff

get the carcredit card

returned the carcustomer service

car availablenext day

pick up and dropnever rent

10.0

Great ServicePros:Very impressed with the process to collect (a little less slick dropping off). Everyone I spoke to was very polite, couldn't fault the staff, vehicle or the overall experience.Cons:Drop off process was not as easy as pickup, wasn't clear where to return the car and I was given conflicting information about who would see me and where I needed to park.Reviewed 1 Aug 2017

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9.2

Cons:A little less expensive. Overall excellent.Reviewed 8 Jul 2019

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3.2

Scamming companyPros:The car was okay, however when I picked it up car wasn't even cleanCons:The man at budget car was a scam artist, overcharged me by 127pounds still awaiting refundReviewed 19 Dec 2017

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8.8

Cons:Information regarding insurance.Reviewed 14 Mar 2019

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10.0

nice work, BudgetPros:friendly staff, nice car, easy after-hours drop-offReviewed 26 Aug 2016

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9.2

Good experience. Will come back.Pros:The frequent pick up van from the terminal to the pick up car location. The van driver was very helpful with our luggage. The process was very smooth. If not because of my credit card international limit, I might have finished the process in 5 minutes. Will come back!Cons:Not can I think off, but if there's any, there would be the officer who's in charge for pick up to explain in full clarity about extra charges, especially related to the insurance.Reviewed 29 May 2017

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10.0

Good, friendly servicePros:Car was very clean and low miles. Service was very friendly and quick. Billed as ordered online and wasn't asked (forced) to take extras.Reviewed 12 Nov 2017

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5.2

Bad ExperiencePros:Great car and easy to pick up and drop offCons:Pushed in to upgrade after transatlantic flight. Had booked in Dollars and was discussing upgrade price in Dollars. Was charged not only upgrade in GBP but taxes on top. Nearly $270 upgrade on a $144 rental. Desk agent said It was best price available even online. Checked after words and could have booked same car for $300. After less than 15 mins in car engine light came on and car went in to limp mode. Took 24hrs and multiple phone calls to Budget to organize new vehicle.Reviewed 31 Jul 2017

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8.8

Pros:Friendly staff, great little FiatCons:Standard Insurance cover wasn't included in the comparison quote. I noticed a crack in the Panoramic roof on the second day and presumed it had happened overnight by vandals, so had a week of worrying about the cost of replacing it, when I dropped the car back and told them about the crack, I was told it was existing and in the system, it really should have been noted on the existing damage report that I signed.Reviewed 24 Aug 2017

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7.6

CDP not acceptedPros:We got a free upgrade to a better car. - probably because they had no small one available.Cons:We booked the car incl. CDP via KAYAK. The CDP was not accepted so They wanted us to book another one for 36 GBP a day. After some discussions we had to book the minimum insurance which wa much less.Reviewed 4 Sep 2016

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2.0

Cons:Terrible service on pick up- almost 2 hour wait to get the car!!!!Reviewed 18 Sep 2016

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8.0

Pros:The staff was very courteous and professional. The car performed very well.Cons:The staff not explaining or providing the road system speed limits. Other than judging by other car relative speed and of course the occasional speed limit signs in villages and cities, I had no specifics as to the allowed speeds in the UK. Thank God for considerate locals who took the tine to explain. I suggest providing a short optional UK driving basics, e.g., speed limits, road signage and of course the every present speed camera system. ThanksReviewed 1 Jun 2016

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• How much does it cost to hire a car from Budget in London?

  On average a car hire from Budget in London costs $36 per day.

• What is the most popular car hire from Budget in London?

  Compact (Ford Focus or similar) is the most frequently booked car hire type from Budget in London.

• How many car hire locations does Budget have in London?

  Budget has 17 car hire locations in London. Take a look at our Budget hire location map to find the best car hires near you.

• Does Budget have a car hire location at the airport: Heathrow airport (LHR)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Heathrow airport (LHR)?

  Yes

• Does Budget have a car hire location at the airport: Gatwick airport (LGW)?

  Yes

• Does Budget offer shuttle or airport pick-up services from Gatwick airport (LGW)?

  Yes

• Does Budget have a car hire location at the airport: London City airport (LCY)?

  Yes

• Does Budget offer shuttle or airport pick-up services from London City airport (LCY)?

  Yes