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Pros: Good for a sheot flight

Pros: Friendly crew

Cons: Crumbs still on my seat when I boarded

Pros: Wonderful crew, excellent food, very comfortable!

Pros: Crew were fantastic

Cons: Entertainment choices

Pros: All good

Cons: It was very cold so the cabin could have been warmer

Cons: Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight.

Pros: Crew were always friendly and just looks happy to do their job. Seat were comfortable enough for what I paid for

Cons: Breakfast

Pros: Very prompt and efficient

Pros: Great crew. Wine and cheese was nice.

Cons: Nothing. All good.

Pros: The plane was great!

Pros: Crew were fantastic

Cons: Entertainment choices

Cons: Great flight. Would have been nice to have on board wifi.

Pros: Their English, unlike US English, is a little hard to understand.

Cons: The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?

Pros: Great and attentive crew. Solid in-flight entertainment. Pilots got us to destination 20 mins early!

Cons: 1) It's pretty standard to offer a small toiletries pack (eg. Eyecover, toothbrush/paste, etc) on long-haul flights for other airlines. 2) Felt ripped off paying $50 for "preferred economy" seats that looked/felt identical to standard economy seats. Should be marketed as just priority boarding.

Cons: Food in business class and more choice of movies

Cons: Great flight. Would have been nice to have on board wifi.

Cons: We got off an hour and a half late as there was an audio technical problem.

Pros: New Zealand Air staff were friendly, informative and courteous throughout the entire flight! I was floored by their service and by what was offered. They even worked to arrange for people to move around (some were packed 4 to a row, but there was plenty of space throughout the craft).

Pros: Can’t remember

Cons: Food selection specially for vegetarian