$641 Find Cheap Flights from Thiruvananthapuram to New Zealand

Food was served to different people at different times and it wasn't clear why. The crew apologized for the wait. But it felt odd and inconsistent. They could use charging ports on each of the seats. Mine didn't have any. Also, they could've offered more snacks. It was a 12+ hour flight and no snacks were ever offered. Everything else was OK.

I find it was a bit hot before take off. If there is a way to improve the airflow it would be great

No frills airline with minimal leg room and no entertainment

I wish there was a little more leg room between the seats. The recline was good and seats overall were comfortable. I also didn’t like the 2-4-2 configuration.

Wish the seat don’t have restrictions, can’t fully insert backpack all the way inside.

Best service airline. The cabin crew is attentive and friendly. Inflight entertainment system is good

Service was top notch and the attention to passengers is great. Takeoff and landing was on schedule. Food selection is good

I have difficulties to book wheelchair for my parents returned flight

I was in a middle seat where I felt a bit too cramped otherwise the trip was good

Airline should consider adding a small meal at the last leg of the flight, right now there is 7 hours of no meal break.

The crews were very professional and courteous. Pleasant flight and thank you!

They wouldn't let me on the plane. The 3rd party apparently didn't pay for the tickets properly?

Overall experience is good but if the food menu can change to authentic Malaysia food will be good. I.e. Nasi Lemak, Char Kueh Tiew and etc

Surprised that the safety briefing was only conducted in Malay language and no English despite there are foreigners on board. MH should take safety more seriously.

Flights were delayed, Food was good but only 1 meal instead of 2.

Food was good but only 1 meal and 1 pie, instead of 2 meals. Both legs were late.

We are row 11, when the crew came to us, only one meal choice was available.

OK seats comfortable, easy boarding/embarking, excellent connection to domestic Malaysia flight with baggage checked through without customs. Catering especially drinks borderline ok luckily less important aspect

Comfortable seats in economy, managed a few hours sleep in an o night flight but the food was terrible. Surprising as Malaysia airlines has been good in the past. Service was mediocre this time too.

Vast improvement needed in customer service. I couldn’t get the drink of my choice during both meals (i.e. sparking water and Diet Coke). I had used plastic cups falling onto me from the tray. No eye contact when they thank you on the way out signalling an insincere thank you.