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SFO - NPL

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Top airline flying San Francisco to New Plymouth

Scores according to KAYAK customer reviews

8.4
Air New Zealand
Overall score based on 2,843 reviews
8.6
Boarding
8.3
Comfort
8.9
Crew
8.5
Entertainment
8.1
Food
Airline reviews

Cons: "It was great. . .We thought a 16 hr flight would be gruling, but it was not at all!! Comfortable seats with plenty of room and lots of bathrooms. The flight attendants were awesome"

Pros: "I really enjoyed the food as always and overall, I felt very comfortable"
Cons: "I enjoyed my experience overall."

Cons: "It was the shortest flight of my itinerary. My last flight home. We sat on the plane for nearly 45 minutes before take off and it was late getting home. Totally ridiculous. Every flight in and out of Eugene is ridiculous like that"

Pros: "Staff friendly and helpful"
Cons: "My seat 57E could not be adjusted but half way through the flight was given another seat and managed to get some sleep. In our experience Air New Zealand is tops."

Cons: "The boarding was inconvenient. LAX has just been updated. Gerri g a bus out to the tarmac is something I expect in Africa. Can Air NZ move to a different terminal?"

Pros: "The crew was great but the seats were not."
Cons: "Roomier seats and meals should be served a little bit closer in between"

Pros: "Wonderful crew, excellent food, very comfortable!"

Pros: "Best flight I’ve been on"

Pros: "Upgrading to Skycoach giving extra leg room was well worth it."

Pros: "crew was nice, seating was fine."
Cons: "food was not great"

Pros: "The seat was spacious and the crew was very nice!"
Cons: "Nothing"

Pros: "Crew did a very good job"
Cons: "Trip was the roughest I have ever been on for virtually the entire time. Could not sleep. Business class cabin was also had the most noise of any front of airplane experience I have had."

Pros: "entertainment"
Cons: "economy has NO room, couldnt bend down to get anything out of my bag below the seat unless my face was in the lap of the person next to me"

Pros: "The attendants were very attentive"
Cons: "One of the poorest meals I have had in 50 years of flying do not like the seating configuration in business class"

Cons: "One of the flight personnel I felt was very rude"

Cons: "We were not told that we had to buy meals and drinks ahead of time?! We had no food for an 8 hour flight and couldn't even buy a soft drink?! We were on an outdated plane leased plane from EVA Air and there were maybe 10 movies to choose from? Also, my reading light was broken. Not the level of care that I've come to know from Air NZ and really disappointed."

Cons: "Seats too small."

Pros: "I love the entertainment system. The airline attendants uniforms are very colourful."

Pros: "The boarding process was nice because Star Alliance gold members can board early and get miles for the flights. They also had lots of movie options. Decent flight."
Cons: "I bought my ticket on kayak because on the search filter, it said 1 carry-on bag and 1 check-in bag but after the e-ticket was issued it said that it was a no luggage and no meal ticket. I had to pay excess in baggage fees ($100 AUD for 1 check in bag) and during the flight, all you get is coffee, tea or water. You have to pay for meals or soft drinks. I think if I bought on air New Zealand website, I would’ve gotten a better idea of all the fare types and pay a little bit more to get the proper amenities."

Cons: "Please check your visa requirements is your flight is just a stopover in NZ to AUS (or elsewhere) as I could not return due to unfair transit visa issues in NZ. Have to book another one way flight and pay. completely nuts. I was not warned anywhere till I reached the airport."

Pros: "It was a very pleasant surprise to receive an upgrade at the boarding gate to a Skycouch. While I was too tall to make use of it my wife was able to use two thirds of it and get a good sleep. The flight attendants were excellent, friendly, warm attentive presenting the very best of Kiwi hospitality."
Cons: "Nothing - everything was a shining example as to why Air New Zealand continues to be rated so highly."

Cons: "That is didn’t happen until the next day"

Pros: "Food vegan was good on all sectors"
Cons: "The aisles are very narrow especially in economy hard for a older person to negotiate"

Pros: "Cree"
Cons: "Cold flight Food average at best Overall nothing flash and nothing bad solid average"

Pros: "Entertainment was good"
Cons: "The chicken pasta meal was pretty dried out and terrible"

Cons: "Having to pay for aisle seats. Constantly having to ask for more toilet roll. Forced to have non vegetarian food!"

Pros: "I was excited to see some notorious places as we flew into Queenstown....however, I wouldn't have known the places if I hadn't been sitting next to someone that knew the area."
Cons: "I can't complain about anything with Air New Zealand....I loved each flight with them."

Pros: "The crew was great and the Hawaiian fruit drinks were a great introduction to Hawaii."
Cons: "The check in, the baggage drop off and pickup were very confusing and it made it a little stressful having to change flights. Boarding passes are also difficult to obtain through other airlines."

Pros: "The food was GREAT! The flight crew was social, nice and I felt apart of the family. The seats were comfy. I brought my own movies on my iPad but I used their free movies instead."
Cons: "Nothing negative"

Pros: "Friendly, courteous crew"
Cons: "Seat dimensions seem to have shrunk noticeably. Very little leg room"

Pros: "Skycouch a bit pricey, but worth it. Allowed sleep to be possible and comfortable on an overnight flight"
Cons: "Nothing to complain about"

Pros: "a) My vegetarian meal the I specially requested. b) The customer service on the phone, before my trip in California and the customer service of the flight attendants on the two flights of my trip. c) The blanket and pillow every passenger was offered on the long-haul flight from San Francisco to Auckland. d) The pilot or pilots handled the small amount turbulence we on the plane felt well so I did not feel uneasy at those times."
Cons: "For an economy class series of trips, I have nothing bad to report."

Pros: "Friendly prompt service!"

Pros: "The service is great as well as the food!"

Pros: "It was a short flight :)"
Cons: "- seat space is tiny, and I'm 6'2" - plane was full to the brim - in-seat TV was annoying: either you paid for something, or it kept turning on and showing advertising - engine noise was terrible. I needed to use noise-cancelling headphones just to hear myself think. - sat on the tarmac in SFO for 1/2 hour before takeoff"

Cons: "The middle seats need to go back to 3 not 4. It would have made it a much more comfortable flight(since it was a non stop from Heathrow to LA)."

Pros: "seat crew food entertainment"
Cons: "no wifi"

Pros: "Purchased an exit row aisle seat - all the leg room I could ask for. Close to toilets - no odor issues. Good meals. Staff basically courteous (though not unfailingly - occasionally a tad blunt and titchy - a common experience for me on Air NZ)."
Cons: "Air NZ website states exit row seating purchase comes with priority boarding. When I asked about this at the gate counter I was told I would be seated by row number. Seems like this is a common issue with Air NZ - see e.g., skytrax website reviews. The website advertising is inaccurate if not false."

Pros: "Loved the crew, and entertainment options"
Cons: "Very little space in the aisle and between seats"

Pros: "Crew helpful, congenial."
Cons: "Anticipated more legroom based on seat chart diagram."

Cons: "I booked this in October and chose 2 seats with one being an aisle seat. I was moved with my wife to the two middle seats in a row of four, like a second class citizen. There was no meatless options for food. Cabin temperature varied wildly requiring several clothing changes in a cramped seat I didn't select."

Pros: "Very Innovative. Love the Premium Economy seats. And unlike many other airlines that do Premium Economy the food is not just economy food. It is far better and as good as anything you get in Business."

Pros: "Always friendly and attentive crew. Food was very nice. The help getting from one flight to another at the stopover was wonderful."

Pros: "Great seats in Premium Economy, although not all the functions seemed to be working! Crew were very helpful but the one in my area was very slow with the main meal - had to wait 90mins after we took off before I got my food Breakfast was very nice"
Cons: "Great seats in Premium Economy, although not all the functions seemed to be working! Crew were very helpful but the one in my area was very slow with the main meal - had to wait 90mins after we took off before I got my food"

Pros: "seats were large, comfortable. layed back nicely"

Pros: "10/10 best flight I've been on, 13.5 hr flight flew by"

Pros: "I fly this route quite often and can't imagine using another airline. Always professional, always comfortable, always fun. Staff, food and entertainment are top notch. I literally trust the pilots with my life. Keep up the good work :)"
Cons: "I left my awesome brand new Nalgene at the terminal in SF. Never to be seen again. Could be worse, I suppose."

Pros: "The crew was super friendly and accommodating. They found solutions for any questions or difficulties we had. They checked any excess luggage before you boarded. Boarding the plane was done back to front which was nice in loading bags and passenger without waiting for people in front of the plane. Meal service was promptly served so complimentary alcohol. Both meals were appreciated on such a long flight."
Cons: "Only suggestion would be bottles of water that you can keep refilling."

Pros: "Nothing"
Cons: "Service was poor"

Read more about Air New Zealand
COVID-19 information

Safety measures for airlines flying from San Francisco to New Plymouth

Airlines flying from San Francisco to New Plymouth have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from San Francisco to New Plymouth

Mandatory masks

Masks required on board, masks provided on flights from San Francisco to New Plymouth

Social distancing seating

Middle seats unavailable to book on flights from San Francisco to New Plymouth

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from San Francisco to New Plymouth

Book cheap flights from San Francisco to New Plymouth

Recent return flight deals

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Air New Zealand
18h 15m
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18/3
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25h 05m
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15/3
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1 stop
Air New Zealand
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18/3
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18h 25m
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15/3
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24h 25m
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18/3
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20h 55m
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15/3
Tue
2 stops
Air New Zealand
23h 55m
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18/3
Fri
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20h 55m
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