ROT - LHR
Find cheap flights from Rotorua to London Heathrow Airport
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Top airline flying Rotorua to London Heathrow
Scores according to KAYAK customer reviews
Pros: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Cons: "the food is disgusting"
Pros: "The crew service is good. Not great, but still above average from other flagship carriers."
Cons: "The seat (B787-10) is so cramp!!!"
Pros: "Nothing special."
Cons: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."
Pros: "Amazing crew. Seat needs more padding."
Cons: "Memory foam seats"
Pros: "Entertainment system was new and easy to use. Seats in premium economy were quite comfortable."
Cons: "A vegetarian / pescatarian option on the menu would have been nice but other than that, all good."
Cons: "flight on time. flight was delayed and gate changed"
Pros: "Helpful with our 2 year old"
Cons: "Baby change area is very small"
Pros: "The crew were excellent"
Cons: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Pros: "I can say all the crew was amazing"
Cons: "They are doing excelent job."
Pros: "Average flight"
Cons: "Seats on this aircraft have very upright seats. Not very comfy"
Pros: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Cons: "Nothing Better than average flight"
Pros: "Staff was great as usual"
Cons: "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"
Pros: "Yes and yes"
Cons: "Not sure because I have never had a better experience."
Pros: "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
Cons: "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."
Pros: "Seats with entertainment"
Pros: "Crew was polite."
Cons: "For such a long journey, the plane could have been nicer."
Pros: "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
Cons: "The A380 was probably SQ's oldest one, which that was a newer plane."
Pros: "The crew, their professionalism and wide variety of entertainment."
Cons: "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."
Pros: "Okay in general, nothing impressive"
Cons: "Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service."
Pros: "Better flight as bigger craft and no neighbours in my row so I got some sleep."
Cons: "The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff."
Pros: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Cons: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
Pros: "smooth boarding process excellent enterntainment offered food is also quite good"
Cons: "seats seem to get smaller, less comfortable then I am used to with Singapore Airlines"
Pros: "lot of turbulence, uncomfortable ride"
Cons: "entertainment system was good"
Pros: "Seats are big as old plane"
Cons: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Pros: "check in went smoothly. helper was friendly and helpful."
Pros: "The Staff was very friendly."
Pros: "Great service and very very comfy"
Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"
Pros: "Good air line. Threat you well, enough food very good service."
Pros: "Boarding was great. Staff was cordial. Excellent flight."
Pros: "My neighbor"
Cons: "Fight war delayed and we got a security check upon arrival"
Cons: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."
Pros: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Cons: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Cons: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Pros: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Cons: "Absolutely no complaints"
Pros: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Cons: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"
Pros: "Spacious and clean"
Cons: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
Pros: "Spacious and comfortable bed."
Cons: "The food wasn't that great. Average at best."
Cons: "The desserts. The bun."
Pros: "Flight crew great"
Cons: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Pros: "Excellent service and attitude from ALL crew! Roomy premier economy!"
Cons: "Cabin temperature was really hot."
Pros: "Excellent flight experience"
Pros: "Great entertainment system for a short haul fl flight"
Cons: "Terrible food"