Pros: "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
Cons: "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."
Pros: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Cons: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"
Pros: "Crew was very helpful and courteous Entertainment system was pretty good Food was good. They could have given water bottles instead of asking for water."
Cons: "Seat comfort in Economy was just ok. Since this was a long haul flight, seats could have been better."
Pros: "I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again."
Cons: "There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy."
Pros: "They were polite."
Cons: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."
Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"
Pros: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Cons: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."
Pros: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Cons: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."
Pros: "Most everything"
Cons: "Crying babies made it tough to sleep the whole flight"
Pros: "The crew was very very attentive. Asked if we wanted water at least 4 times in the first 3 hours of the 12 hour flight before bed. (Red eye flight) They did there jobs well."
Cons: "The dinner choices have been exactly the same for many years now. It’s probably time to bring the menu up to the times again. Food wasn’t bad but it does need a refresh."
Pros: "The crew was great but the seats were not."
Cons: "Roomier seats and meals should be served a little bit closer in between"
Cons: "We got off an hour and a half late as there was an audio technical problem."
Cons: "Do not ever forget or decide not to book a checked in bag on Air NZ when booking your ticket on line. You have a bag to check at the airport they will not tell you it is $30 or $40 but gouge you for $160au. That is a total rip off and they should be embarrassed to ask for that excessive amount."
Pros: "The service was fantastic"
Cons: "The plane was very cold inside they need keep the cabin warner"
Cons: "Due to limited internet in Rarotonga, we weren’t able to fully check in until we got to the counter. The flight in came with two checked bags and not our flight to Auckland. We were expected to pay a fee at the counter but was charged $170 for the counter checkin of one bag. This price was not listed or posted anywhere during the booking or via email for mobile check-in."
Pros: "Service and food choices. Seating and the mattress for bed."
Pros: "This flight was on the 777-300 plane leased from EVA. Boarding proved to be a bit of a slow grind due to the inordinate number of families with children on this particular flight. Our fault for not realising this at time of booking. Flight itself went very smoothly. Seats were fine. Not a huge selection of movies to choose from. Felt the crew went about their duties without fuss and ticked all the boxes for me."
Cons: "i was a little disappointed in seating .... felt like a Sardine ... unlike my flight from Brisbane to Auckland on my way to LA... which surprised me,"
Pros: "So good! Food was excellent, entertainment system is fantastic! All good here!"
Cons: "There wasn’t a thing I disliked"
Pros: "I like the service in the flight"
Cons: "Connection to other airlines and at different terminals with taking luggage around was horrible with all flights cancellations"
Pros: "Qatar Airways is the best first class airline in the world hands down"
Cons: "Nothing they do a great job!!!"
Pros: "Service by the crew was outstanding, but special mention to Deepika who made sure I had a Business Class experience out of this world, always smiling and checking if I needed anything"
Cons: "The food and the wine selection did not impressed me. Qatar needs to make some changes."
Pros: "The crew was polite and professional"
Cons: "The food was disgusting The plane is dirty The bags are treated badly"
Pros: "The Crew was amazing, the Seat a bit better this Time only 3row of 3 Seat"
Pros: "Qsuite is the best flight experience I've ever had by a long, long way."
Cons: "Unable to reserve any seats so ended up with the family split all over the plane"
Pros: "Excellent Service and most friendly staff"
Cons: "Nothing was bad. But the food taste can be better"
Cons: "I get the safety thing with the window blinds but wish if it was 40 degrees outside they would let you close them until the plane takes off"
Pros: "Food and flight attendants were excellent in Business Class"
Cons: "Sitting near bathrooms was a bit noisy and difficult to sleep"
Cons: "The flight delay could have been announced over the speakers"
Pros: "Non-disruptive 15-hour red-eye flight from Hong Kong to New York was appreciated. Smooth and comfortable flight, no complaints here."
Cons: "In-Flight Wi-Fi was not available once reaching the continental United States."
Cons: "I wish there was air conditioning. It was very warm ok the plane."
Pros: "I like the option to upgrade for a paid seat. Having the window sit with the middle seat available provides extra space."
Cons: "Categorizing travellers together."
Pros: "good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often"
Cons: "food can always be better but overall ok"
Pros: "I was unable to board the flight so there is nothing to talk about."
Cons: "Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline."
Pros: "Service, food, excellent. Most of all, the new entertainment system & window in bathroom!"
Cons: "1. Business class crew stomped around the cabin, making it noisy, and woke me up constantly. 2. Gallery is very loud and badly situated in business class. 3. Chair itself is old & although it’s lie-flat, makes a very uncomfortable night’s sleep."
Cons: "Docking at an air bridge rather than taking a bus"
Pros: "The crew were very attentive and the pods are comfortable."
Cons: "Why would I have an access to the Cathay Pacific VIP lounge at Gate 65 when my boarding is more than a mile away at Gate 3. There was a VIP lounge at around Gate 4, why was I not given access to that one? As it was I almost missed my flight because of the one mile scramble from the VIP lounge."
Pros: "Checkin experience was great. Boarding was great. The crew was great"
Cons: "The movies were old. Not many new releases to choose from"
The flight is awful, food isn’t very tasty or good, entertainment sucks
Cons: "Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!"
Pros: "cabin crew very friendly and professional"
Cons: "Seats cramped; not enough space, especially for long haul. Provide more space! Earphones didn’t work. Could not enjoy entertainment. Seat would not recline. Slow checking. Not enough counter staff. Check in counter contractor staff inexperienced and held us up for over an hour due to unfamiliar"
Cons: "Cancel last minute and no compensation given, how rude it is."
Pros: "Economy seats arent different from other airlines. Flight was good in general"
Cons: "Transfer desk was hard to find for first timers. Send "ask me" staffs to greet on arrival for connecting passengers or info board will help."
Pros: "On time"
Cons: "No control of children on group tour, allowed to yell and run around. Express Immigration pass not available"
Cons: "Answers together with Perth to KL. I understand from other flight individuals that MAL. Flights are always delayed."
Pros: "Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew."
Pros: "Friendly check in staff, thingking with the customer for aeat options."
Cons: "A very long queue, while only 2 counters were open."
Cons: "Flight delayed, no head phones supplied and the food was burnt."