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HNL - NYC

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Good to know

Low season

February Best time to beat the crowds (8% less expensive on average)

High season

June Most popular time to fly (9% more expensive on average)

Average price round-trip

$967 (avg. price over the last 2 weeks)

Good deal round-trip

$939 or less

Good deal one-way

$317 or less

When to book flights from Honolulu to New York

Estimated return price
Average price per month
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Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $449 or less one-way and $1,329 or less round-trip.
  • The cheapest flight from Honolulu to New York was found, on average, 30 days before departure.
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be May, June and July. The cheapest month to fly is February.

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Top 5 airlines serving Honolulu to New York

Scores according to KAYAK customer reviews

8.3
Alaska Airlines
Overall score based on 29,208 reviews
8.5
Boarding
8.3
Comfort
8.8
Crew
7.9
Entertainment
7.9
Food
Airline reviews

Pros: "That the plane was newer"
Cons: "The service and entertainment options... and the WiFi was terrible"

Pros: "I just really like the customer experience with Alaska. I dislike flying, but Alaska makes things as painless as possible."
Cons: "I don't think anything could've been better, it's not possible to be comfortable in coach, but we all already know that."

Cons: "Food was Dreadful. And no USB port working in my seat or those beside me I did notice some people had functioning USB ports but noticed others where they did not work either. Staff not remotely interested"

Pros: "Crew was ok but didn’t really interact with passengers that much"
Cons: "Better boarding process"

Pros: "Clean environment"
Cons: "Gluten free snacks"

Pros: "Relaxed, comfortable"
Cons: "Nothing comes to mind."

Pros: "The crew was good, boarding was on the right time. It was a good flight."
Cons: "Only if there was free entertainment and free food."

Pros: "The flight delayed but the crew was really helping! Huge thank to the lady served in the economy class AS2239 on March 4th from Vancouver to Seattle. I was not able to catch the next flight without her helping."

Pros: "Nice crew"
Cons: "The crew did it’s best but there was 2 hours delay due to issues at San Francisco airport."

Pros: "Yes crew was amazing"
Cons: "Best domestic USA airline"

Pros: "Its a short trip, no doing for food or entertainment"
Cons: "Its seems like the Alaska desk is far away/walking & the staff is fine its just that there always seem to be a sense of urgency - getting people through the lines. That is partly due though to employees be very thorough with each customer."

Pros: "Not sure how we mistakenly booked premium economy but the extra legroom was nice."
Cons: "Didn’t try the food. Entertainment required a pre downloaded app which we didn’t have."

Pros: "The crew"
Cons: "The chair was very uncomfortable and it was cold. A light blanket and more padding on the seats would make a difference."

Pros: "Comfortable seats and good entertainment choices."
Cons: "N/A"

Pros: "We left on-time, without delays."
Cons: "There was a loud child behind me, but that has nothing to do with the airline, unless they enforced a silent cabin more."

Pros: "Simple ways that make the atmosphere in the air a little more welcoming and friendlier."
Cons: "Nothing."

Cons: "Flight was very delayed"

Pros: "Staff was nice - they did what they could"
Cons: "Six hour delay. Unreal."

Pros: "Everything"
Cons: "N/A"

Cons: "New York airports are always delaying landing and getting to the gate by at least 30 mins. Nothing to do with the airline I assume, but still quite frustrating to do detours and spend extra 30/40 mins in air or taxiing."

Pros: "Liked the seats. Liked the service. The food on my previous flight HX60 was better."
Cons: "Flight was delayed. Other than that, nothing to complain about. Like I said, ordinary flight."

Cons: "3 hours delay"

Pros: "free drinks"
Cons: "Slow and disorderly boarding at SFO"

Pros: "The food order concept"
Cons: "No food, not even snacks, despite the long fligjt"

Pros: "It was excellent. They even waived the baggage fee!"
Cons: "Nil"

Pros: "Plane was nice, crew was fine. Slept most of the time, so not much to say."
Cons: "They screwed up my luggage causing me to miss my flight and wait 6 hours for the next one."

Pros: "service excellent"
Cons: "Alaska lounge sub standard"

Pros: "Was one of the best flights I’ve had. Service was really good and enjoyed the complimentary cocktails"

Pros: "Free movies, clean seats, friendly staff"
Cons: "Nothing"

Pros: "The crew were great, security at the airport took over an hour to get through so I arrived at the gate 10minsbefire takeoff. The crew were great in getting me on board and checking my luggage was still there t"

Pros: "Nice movies Comfortable seats"
Cons: "Noisy air con Seat not reclining Headphone jack not working No storage space"

Pros: "Short and smooth"

Cons: "2+h delay"

Pros: "Alaska Airlines has been an excellent airline for many years. Being a Seattle native I have had a chance to use Alaska Airlines many times. All of the staff are friendly, professional and patient. The planes are modern and the flight crews the best."
Cons: "NA"

Pros: "Good plane on time"
Cons: "I’ve got the latest iPad and software but entertainment system could not connect Only snack food for sale on an evening flight"

Cons: "We would have loved more of a meal during the flight."

Pros: "Usb port to charge your electronics!"

Cons: "Did not like the rates for wifi. First r such a short flight it should be FREE."

Pros: "Nice and easy"
Cons: "Nothing"

Pros: "Missed my flight at it was rescheduled for $25 without asking a questions"
Cons: "nothing"

Pros: "Very good service"
Cons: "They sent one of two bags on an earlier flight than we were on and we thought they had got lost"

Pros: "Service, nice plan and easy ride to Honolulu."
Cons: "I don't the seating arrangement in a 737-800. Three rows on each side makes the window and middle passenger very uncomfortable."

Pros: "I like the options they provide for food and love the charging stations on the seats."
Cons: "I found the aisle seats to be more uncomfortable than the inner seats. There was less room under the seat for baggage and feet and I got my elbow banged pretty bad by a cart (I had fallen asleep). I also think it is lame to be charged for basically everything but a drink and a cracker on a 5+ hour flight. We get nickle and dimed for everything. $10 for each food item, $10 for a movie screen (what happened to the good old days with free in flight movies?). We have to pay to check luggage ($25 bucks). We normally avoid flying if humanly possible because it is in general too much stress and too expensive but we prefer Southwest airlines if they will go to our destination. Bags are included with their tickets!"

Cons: "The departure was delayed. This was extra frustrating because on my flight to Seattle the week before we were also delayed due to maintinence."

Pros: "The customer service got us on the next available flight. Didn't charge us for our baggage (which they could have). Staff were helpful and realized that we were bone tired (after being awake for over 30 hours). Flight was easy. Crew was nice. Easy access to baggage when we got to PDX. I love Alaska Airlines!"
Cons: "Nothing. They got it all right."

Pros: "The flight was OK except that they ran out of food to sell and apparently you could order ahead of time but at least for us in the back of the plane was nothing left."

Pros: "What did I like about my flight?...Not much! Was not allowed to pick seat assignment during reservations.Called two days before returning for seat assignment...Told must do at airport day of. Arrived at airport 6 hours early day of and was assigned 31F (only32rows) tried to change as I really wanted near front, isle seat... was turned down but guy and wife in line behind me changed thier's from back to row 6.... I endured 31F surrounded by sick coughing, sniffing, snotty nosed, sneezing people and crying children for next 6 hours...I've been back almost a week and just now feeling well enough to venture out...I will never travel Alaska airlines if they won't give me an acceptable seat assignment... Hawaiian Airlines trip there was wonderful!"

Pros: "Ground and in flight crew was very friendly."
Cons: "Flight was 4 hours late because of a suddent issue with the designated pilot's health but then they also gave me a good discount coupon."

Pros: "Red-eye flight meant very little needed service. Boarding was efficient and flight arrived a bit early."

Pros: "Good leg room"
Cons: "Old plane and time for the boneyard."

Pros: "The delay"
Cons: "Don’t be delayed"

Pros: "The crew was great! Excellent service!"
Cons: "Everything was great"

Pros: "I slept reasonably well."
Cons: "More comfortable seats/more leg room."

Pros: "Boarding process was smooth, and attendants were kind and entertainment system seemed good."
Cons: "Attendants could allow passengers to use extra leg room seats if they are empty once in the air. Would be great if the default setting for the screens was OFF."

Pros: "Crew was very friendly, on-boarding was easy and fast, everything was clean, and there were nice touches like a sleep mask and ear plugs on every seat."
Cons: "The leg room was better than in other flights, but that's not saying much and the seats were very uncomfortable and for such a long flight, it was deeply uncomfortable overall. My knee joints still hurt two days later."

Pros: "Cabin crew were polite and cheerful"
Cons: "Long delay"

Pros: "the food and entertainment was great."
Cons: "No food for breakfast."

Pros: "Extra space seats. The crew. The food. The landing! Pre-board bag check at gate - asking for volunteers."
Cons: "The cabin temp was too cold. The entertainment was awful."

Pros: "L'espace dans l'avion - c'est la 1ère fois que j'en ai autant en classe éco ! Le personnel de bord, vraiment adorable, drôle et à l'écoute"
Cons: "Pas de distraction et collation limitée. Mais c'est vraiment un détail !"

Cons: "Flight from Boston to salt lake City was delayed by more than an hour"

Pros: "Cabin crew were great at looking after us and we had plenty of legroom in coach!"
Cons: "The entertainment selection was a bit limited and there was no wi-fi."

Pros: "All our flights with jetblue were excellent"

Pros: "The aircraft was clean and comfortable and everything went official"
Cons: "The film did not work"

Pros: "Left on time, arrived early. No disruptions. Nothing else to say' all good."

Pros: "Food was really good, but the cabin crew were up to JetBlue's normal outstanding service"
Cons: "The range of movies is still pretty poor (if you're a frequent JetBlue traveller)"

Pros: "Nice crew.."

Pros: "I like only 1 thing wi - fi is working good."
Cons: "I don’t like anything. It’s a worse airline ever i take I would like to suggest never ever fly with jet blue . I go through so many problems so rude employees working at help desk . Especially steven he said he is supervisor then he says he is only shift leader instead of helping he just talking so mean guy . This is really a big story i try to put in small words ...i fly with them on march 2nd LAX to JFK my finale destination is amritsar in India because of their fault i miss my next flight . The lady help me in morning she is very mean i wanna talk to supervisor she say I’m supervisor but she is only shift leader.i forgot her name . When steven told me he is supervisor i was like"

Cons: "Boarding time and crew was slowest ever?!!!"

Pros: "Everything but not esp food"
Cons: "Food"

Cons: "Endless delays and extremely shitty boarding staff."

Pros: "Pam at the welcome counter of JetBlue in Syracuse gives the best service and is the nicest person. 5/5 stars."

Pros: "Straightforward and easy. Comfortable and roomy."

Pros: "Very courteous gate staff and flight crew"
Cons: "The Denver/JFK leg was 3.5 hours late I had to rush from Terminal 5 to Terminal 7 at JFK and nearly missed the second flight"

Pros: "Plenty of legroom, even in economy"

Pros: "Free wifi when I got my bags and was headed out of the airport. I had to order an uber to the wifi helped"

Cons: "Little leg room for such a long flight Horrible food No coffee or tea offered in the early morning Rude flight attendants especially the male ones"

Pros: "First airline I've been on with wi-go that really works. Plane was immaculate."
Cons: "Crowded"

Pros: "Excellent service"
Cons: "Too long flight time I noticed the plane speed was 440 MPH most of the time. This may be the first flight I sat which was flying this slow"

Pros: "The crew prior to leaving was amazing. My flight was cancelled and Yvonne was on thephone for TWO hours getting me on another flight and arranging my connecting flights in order to get me to my final destination as soon s possible. Observing her coworkers I realize this is the norm for them."

Pros: "The people were very kind and constantly available."
Cons: "Nothingnothing"

Pros: "Friendly staff"
Cons: "Delayed departure from Newark which can only be described as a pit. Major overhaul needed to improve facilities."

Pros: "Me gustaría hacer un pago extra para regresarme en primera clase porque mis piernas las tengo lastimadas mi correo en Marymar.y@hotmail.com me podrían decir como lo hago yo regreso a Estados Unidos con la misma aerolínea gracias"
Cons: "Mis maletas de New York a Dubai fueron abiertas y me sustrajeron algunas cosas que llevaba de regalo a mis familiares en Filipinas"

Cons: "The crew woke me up several Times during my international flight. The cabin lights were on the whole time even though it was the middle of the night and everyone was trying to sleep."

Pros: "very smooth landing"

Pros: "It was on time and the crew was nice"
Cons: "Labeled both bags with the same code, SAS had to hu t it down"

Cons: "My flight was cancelled, the airline wouldn't provide me with a refund. They also had no other flights to my final destination so I was stranded in Beijing. They also lost my bag in the airport - I fortunately found that. I won't fly air china again"

Pros: "On time and plenty of leg room"
Cons: "No comment"

Pros: "I liked the plane size"
Cons: "Seats were not comfortable one didn't even recline"

Pros: "Everything"

Pros: "JetBlue is a excellent airlines"
Cons: "nothing to unlike"

Pros: "Comfortable plane, great entertainment and free WiFi."
Cons: "This was my first flight with JetBlue. I have nothing negative to say. It was a relaxed, pleasant experience and I will happily fly with them again."

Pros: "Love the crew!"
Cons: "Good enough for a 6 hour flight!"

Pros: "Easy flight. Enjoyable. Great leg room."

Cons: "Filght ( Jetblue )got delayed by 3 hrs from Boston to Newyork , and travel got postponed to the next day due to this and rescheduled in Qatar airways. There was lot of inconviniences, time losss and personal adjustments occured along with the financial loss due to the change of travel date."

Pros: "Good boarding process. Comfortable seats with decent leg space."

Pros: "Very Roomy"

Cons: "Flying through New York JFK, airport and customer service is very poor."

Pros: "I"

Pros: "Good but could improve on food. We need more food, beside that I am satisfied"
Cons: "Service in general, nice plane it's new and large seating spaces"

Cons: "The food was ok"

Cons: "Food was very poor. No snacks."

Pros: "The crew were very nice and service was very good, the extra comfort seats have a lot of legroom which is great. Will definitely fly with Hawaiian again in the future."

Pros: "flight was cancelled"
Cons: "almost missed my overseas connection"

Pros: "Friendly , clean service"
Cons: "Keep it up"

Pros: "Hawaiian has great crew."
Cons: "I thought I had upgraded to premium economy, but when I checked in, there was no seat assigned. I have to go back and check my records. No option for gluten free."

Pros: "Nothing to note"
Cons: "Seats were pretty uncomfortable and basic, crew had no idea what’s in the food they were handing out, there was no choice of what to eat except not to"

Pros: "Good experience overall"
Cons: "Having to pay for in flight entertainment on domestic route and small seats"

Cons: "Every movie or tv show cost 8 dollars. Other airlines have at least a few free choices. i was very disappointed"

Pros: "Nothing."
Cons: "While they say it has entertainment unit they don’t tell you that you have to pay for it and you have to purchase ear phones as well. Had seat 43E it doesn’t recline, pocket at back of seat broken, delayed 2hrs due to faulty PA system and compensation was a free punch cocktail."

Pros: "Free food"
Cons: "Limited outlets for a 9 hr flight. Have to pay for a movie"

Pros: "The fact they changed the seating for me and my girlfriend (originally booked together for a side two seats in a 2-4-2 setup, then our reservation was removed)."
Cons: "They removed our reservation for window seats together. No in flight entertainment because everything was pay to view."

Pros: "I loved the crew! They were so happy and upbeat. They were attentive and very honest. I appreciate that because sometimes I feel like crew won't say what's really going on to a passenger for what ever reason. It's just a psychology I guess. Not the case here. The woman who waited on me was sympathetic to my diet and had empathy for me. She also gave me a little extra of something they had to ration when first doing diner service. I thought that was sweet. Happy about the blanket provided and pillow"
Cons: "Why on earth would you only offer one choice for a meal??? I don't eat chicken. I feel bad for all the vegetarians and vegans on that flight. Hawaii is a healthy place and should be represented in the meal on the plane. The food was bland and for someone to who doesn't eat a lot of meat it was very disappointing. Furthermore, the fact that there was NO movie on the way there and the in flight entertainment wouldn't work on my computer was really disappointing. Then on the way back I had to pay to watch!? I'm fuming about this. I HATE that airlines are doing this. It is greedy and gross."

Pros: "Overall one of the best fights I’ve been on in a while."
Cons: "My tray was broken which made my drink spill all over my lap, glad it was only water. My friends screen didn’t work the entire flight even after the flight attendants tried re-booting the system, no luck with fixing it."

Pros: "I had a great flight with Hawaiian. Food was great Movies were ok- I slept mostly Staff were friendly & polite I would always fly with them to Hawaii"

Pros: "Staff was patient with those not paying attn. Coffee was actually hot."
Cons: "Food was awful, even for being free. Check in was Disorganized, chaotic, and difficult to follow as NO signs. No FREE entertainment for 9 hour flight."

Pros: "The Service, crew and flight were all good, very good landing."
Cons: "The flat bed seating was uncomfortable, I was squashed up and happy to get out of the seat on arrival. I was seated in 1C"

Pros: "The staff is friendly and well presented. The aircraft is clean and you get plenty of little freebies like snacks, pillow, and blanket. They provide complimentary meals as well. I’m sure it’s incorporated into the price of the ticket but for coach, the airline does not nickel and dime you. The pricing is on par with all the other airlines but the service and amenities without adding on extra fees make it my airline of choice for flying to Hawaii. You have the option to purchase additional things like snacks and alcohol but you do not have to in order to make it through the flight. Hawaiian Airlines provides everything to make the experience enjoyable. My wife and I have flown on Hawaiian Airlines many times and have never had a bad experience. I would consider them the gold standard in relation to the price of a coach ticket."
Cons: "It’s a really long flight from the East Coast of the United States to Hawaii. It’s a shame to live so far from one of your favorite places on earth."

Pros: "Nice crew"
Cons: "It's a 10-11 hours flight but I have to purchase the movies to watch. When I was checking in, I paid extra to upgrade my seat but when boarding, I was told I lost my seat! I was assigned to sit at the last row which was very uncomfortable. Food was not great either."

Pros: "smooth arrival and department however the flight was delayed 30 minutes. Good selection of movies but need to pay for 11 hours flight. I was able to sleep most of the time as I was on overnight flight."
Cons: "Food - no option available - very basic and not tasty at all."

Pros: "Crew very friendly. Plane clean."
Cons: "The charging plugs did not work. The entertainment choices were not good and were limited. There was a charge for each selection, not even a one fee for access throughout the flight. This is terrible for a 10hr flight."

Pros: "Hawaiian Air has a direct flight from Honolulu which makes the 5000 trip bearable. The Hawaiian crew is really good-natured and warm, always w/a smile, even in the middle of the night. In these days of budget cuts, Hawaiian serves you too much food and even offers a complementary glass of wine. The only unfortunate thing is that you have to pay for all types of on board entertainment. All in all it’s a really great flight in economy."

Pros: "Very friendly service, still serves food, made sure passengers were comfortable at all times."
Cons: "Could've had electrical port for laptop use."

Cons: "I am a HA MasterCard holder & whenever I get a boarding pass online, they charge me $25 for my 1 piece of luggage. Their policy is a complimentary 1 bag but it doesn’t follow through! This is deceitful!!!!"

Pros: "Very nice staff, very decent food (a little bit small, but tasty), good entertainment options, comfortable and quiet cabin"
Cons: "Was reassigned aisle seats with no explanation for both legs of my journey despite paying for window seats."

Pros: "Staff were friendly"
Cons: "aircraft was old and small for the distance and seats had zero legroom. Nothing good to watch in way of movies."

Cons: "Paid $600 for the better seats and they refused to give a full can of soda. Didn't get much of a window seat, the window was closer to the person in front of us. There was some guy on the plane in the same section as me and my husband and they gave him full cans so I guess it's who you know. I couldn't even eat the food, it made me nauseous. They arrived 30 minutes late and we almost missed our next flight. They didnt even ask for those with connecting flights to be let off first. Checked luggage handle was torn off by staff. Not worth the extra cost or going out of my way to book with Hawaiian. I won't go with them again."

Pros: "Hawaiian Chocolate (Only 1 piece though)"
Cons: "Entire food service is just a joke. I think they should tell the passengers straightforwardly that there is going to be no food served on this flight."

Pros: "Boarding was quick. Flight crew was efficient and courteous."
Cons: "Food was okay. Movie selection is the same round trip from from New York"

Pros: "Nothing- they really do suck."
Cons: "There crew sucks"

Pros: "Great staff, loved the free wine and the gift from shutterfly. The blankets are nice, light and large."
Cons: "Very loud inside the plane. No fan overhead. All entertainment was only for purchase. Food was not very good but the fruit in the morning was very fresh. It was also a very bumpy flight and I would have appreciated if I received more updates from the captain, however, a lot of people were sleeping so that would have been intrusive. I suggest a way for the captain to write a message to passengers updating them on the flight that they can access on the TV so there aren't as many announcements on overhead flights"

Pros: "new plane, seats were comfortable crew was competent"
Cons: "food was an insult. white rice, boiled broccoli and carrots plus something that vaguely resembled chicken pieces in a goopy sauce. no other meal choices, e.g., vegetarian meals, available which is unacceptable. too many unnecessary announcements during a red-eye flight when people are trying to sleep lost bag from Honolulu to NY. Received it two days after my arrival into JFK."

Pros: "The food and hospitability"
Cons: "Entertainment options were few and outdated"

Pros: "Crew"
Cons: "Food choices and it was tasteless. Have to pay a lot for mediocre old entertainment for a 10hr flight."

Pros: "Very good landing"
Cons: "Everything"

Pros: "Decent seat with good leg room, friendly crew"
Cons: "Absolutely terrible food...no complimentary entertainment $8 to watch single film or tv show"

Pros: "Nice service, smooth flight."
Cons: "Food is given but usually pretty bad. Also no free entertainment. Movies and tv shows all cost money."

Cons: "There were tv's in every seatback, but there was literally not a single movie or show that could be watched for free. Fine to charge for some/premium content, but crazy to have nice tv monitors with absolutely none being used for entire legs of very long flights."

Cons: "$0 charge for cked bag from JFK to HNL, but I was charged $25/- for the same bag - 38.5kbs from HNL to JFK"

Pros: "Friendly. On time. Small meals on long flight."
Cons: "You shouldn't have to pay to watch a movie"

Pros: "The flight staff was amazing! It is really hard to fly 15 hours in one day but each flight was filled with amazing flight attendants and pilots!"

Pros: "options for vegetarians"
Cons: "the food, there was no vegetarian option. The first plane was very small and uncomfortable but the return was good."

Pros: "Friendly staff and free meals from NYC to Hawaii even though it isn't international was a great plus. United does not provide meals. We also got a free bag of popcorn and free movies coming home because it was the 5th anniversary of the airline or something. We were on time both ways, which is most important."
Cons: "The movies available were a good selection, but you had to pay $8, which is unheard of these days."

Pros: "I loved the service of Katie. She was awesome and funny and extremely nice. My experience was terrific because of her hard work as well. I am a United States Marine and I will definitely be recommending this airline. Thank you !"

Pros: "The crew, from pilots to attendants, was extremely professional and pleasant. The airline did an excellent job turning what could've been a nightmare situation to a minor delay. Providing snacks and dinner vouchers while we waited for a new plane was a nice touch. But too many mechanical and/or electrical issues with this airline."
Cons: "Too many mechanical and/or electrical issues. Maintenance not up to par perhaps? Flight was delayed 2.5 hrs due to computer issues on the flight to Hawaii. Then had to suffer through an emergency landing due to hydraulic failure on the flight back to New York. Was not a fun experience watching the fuel being dumped into the ocean for an hour."

Pros: "Crew was great, food was pretty good. Hit some turbulence and it was handled smoothly as possible."
Cons: "Touchscreen display barely responded to touch, would randomly turn on while I was trying to sleep."

Pros: "The crew was very warm"
Cons: "Whose idea was a touchscreen entertainment screen on the back of my headrest?? I could feel every click from the person behind me. $8 to screen 1 movie? Good lord. Also it was very uncomfortable."

Pros: "Nothing really."
Cons: "There was a late gate change which sent passengers to the other side of the terminal and resulted in a 30 minute delay."

Cons: "NA"

Pros: "Nothing"
Cons: "Poor customer service to account for severe delay and cancellations. No partner airline service. No back up flight crew. Worst flight experience of my life."

Cons: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Cons: "connecting flight left without 1/6th of its passengers. Stuck at airport now because of Deltas laziness"

Pros: "Leg room in comfort +"
Cons: "Removal of food trays could be done sooner"

Pros: "Wonderful hospitality, excellent service!! Clean, well thought meal service."
Cons: "Hoping that this will continue!!"

Pros: "The food and drinks were so lovely, it felt like I was in first class rather than the cheapest economy seat. Great entertainment selection and comfortable seat that let me sleep well."

Pros: "Crew was excellent, seats are never excellent"

Cons: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Pros: "Always Veg Meal for All"
Cons: "N A"

Pros: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Cons: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

Cons: "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"

Pros: "It was horrible. Delta really should have cancelled and refunded the flight altogether."

Pros: "Service by crew. I was flying economy but it was par to business class."

Pros: "extra legroom of comfort plus zone"
Cons: "Bordung process runs smoother now that the order is made clear ahead of time. In jfk they did not have the columns marked “comfort” “priority? “Main 3”, etc, like they had at Reagan arpoirt in DC"

Cons: "Compared to Virhin Australia crew, Delta staff seem almost poorly trained in comparison. For example, Drlta crew don’t check your pass, don’t immediately move down the aisle to move along tourists busy discussing their seats and then line up for Boarding seems chaotic at best."

Pros: "Delta does an overall nice job."
Cons: "Food is OK. Service is friendly though. Comfort + was nice. Bathrooms were not great, smelled, could use a refresh."

Pros: "Seating was fine"
Cons: "Did not have a wheelchair waiting for my wife when we arrived in LAX"

Cons: "Departure delayed by 1hr30"

Cons: "No issues at all"

Cons: "I fly regular this was an excellent flight"

Cons: "Ran out of hot water on flight"

Cons: "Good"

Pros: "The crew were fantastic. Departed on time, arrived 40 minutes early."
Cons: "Delta One is a bit jaded on this flight."

Cons: "Had to collect & re check luggage between flights. Couldn't they have been transferred to the next aircraft?"

Pros: "The crew was excellent"
Cons: "We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one"

Pros: "The crew and comfort was ok"
Cons: "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."

Pros: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Cons: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Pros: "Friendly, efficient crew"
Cons: "Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound."

Pros: "Flight was early into New Orleans"
Cons: "Flight had a lot of turbulence"

Pros: "Crew were nice. Flight itself was short. Was quick boarding considering how busy the flight was"
Cons: "Plane was very old. Seats were rigid and not very comfortable. No entertainment. Just basic really."

Pros: "Food was decent and crew were nice enough"
Cons: "Seat space was small and cramped. Entertainment was poor unfortunately"

Pros: "Food, comfort, entertainment and treatment by the crew on this flight was spectacular. There was a lot of food, good entertainment and importantly, the seats were wide and comfortable."
Cons: "Very old plane, 767-300. The bathrooms needed a better and more thorough renovation."

Pros: "The food was good Flight was on time plane was clean loved the crew! Flew out with them, and returned with them... so that was nice!"
Cons: "Not knowing we were being bused to plane from Terminal Boarded early because of it, created a bit of chaos and panic My tv was broken- worked intermittently need connector for iphone ear buds - should have universal ports"

Cons: "Need vegetarian meal in first class"

Pros: "Seats more comfortable, plan wasn’t too full"
Cons: "No charging port for cellphone."

Cons: "flights all on Delta - about one a week for 3 months straight - and yet when Delta cancelled my flight and re-booked they did not give me any upgrade or loyalty as I saw it - I had paid extra for Delta Comfort and they told me the flight they re-booked me on simply did not have any comfort available. However, I was not the one canceling the flight and re-booking - that is their problem and after so much loyalty for years I feel like I should have gotten some kind of upgrade for free...If I have to cancel - I have to pay fees - but if they cancel - I lose ...despite being a very loyal SkyMiles customer. I am quite disillusioned with Delta now and will have to look around to see what other airlines there are now - and my entire family - and what kind of loyalty they give to their loyal customers. It needs to be a two-way"

Pros: "The crew are very nice on both flights and they were very courteous the seats.T"
Cons: "The seats were not that comfortable."

Pros: "Boarding and luggage check in were great. The flight crew and the flight itself were uneventful which is perfect."
Cons: "Snacks are the bare minimum and the restrooms could have been attended to more often, paper was piling up in the trash."

Cons: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Pros: "good flight and pleasant staff"
Cons: "no vegetarian option in business class therefore nothing to eat for me for whole flight. also sky lounge very poor"

Pros: "Snacks & drinks & TV movies good"
Cons: "One hostess was very rude & slow forget our headphones Kept getting me to help her with getting attention of other hostesses also very bad at giving snacks and kept my husband and another man waiting for 10 mins while she gathered rubbish despite repeated requests which would have been easy as she was at the front of plane obviously unsuited for this position"

Pros: "Great comfortable flight"

Pros: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."

Pros: "The on time departure. The air hostesses were very attentive. Fast baggage arrival"

Pros: "Very friendly crew"
Cons: "Lack of subtitles on available movies & series"

Pros: "Overall experience was awesome. Always love to fly delta. Nice spacious and clean aircraft. Enjoyed the entertainment system."
Cons: "No complaints"

Pros: "Zones are more delineated."
Cons: "People were obviously cutting in line and edging up before their zones were called."

Pros: "Crew and boarding were great, which I expect from a premium carrier like delta."
Cons: "Perfect day outside, not a busy day or time to fly. The email forbhe plane being late was was too last minute. A heads up sooner would have been nice. That way we’re not waiting at the airport."

Pros: "drink carts came around twice"
Cons: "Even though there were sunchips available, they were not giving them out to everyone. Only the people that paid up in coach got the sun chips. The rest of us got these sad bag of pretzels and cheesey snacks. So sad. Why wouldn't Delta offer the same snacks to everyone? Seems like such a small additional cost compared to such an offensive action. The money you save is certainly lost in bad publicity."

Pros: "Nice equipment for the ride and pleasant staff"

Pros: "Food was ok."
Cons: "Flight attendants could have been a little more friendly and helpful."

Cons: "10 hour flight without dinner? Since when it was ok?"

Cons: "More free food for long flight, free wireless, live tv"

Pros: "That the flight wasn't any longer than it was"
Cons: "A bit hot n stuffy"

Pros: "On time"
Cons: "Food was poor"

Pros: "the flight was scheduled 1h30"
Cons: "the seat comfort"

Pros: "Generally flight was ok."
Cons: "Food was not too much. Probably men was hungry, for me it did not taste good."

Pros: "Crew was very receptive to all of my needs. Took care of my Leis on the way too!"
Cons: "Nothing. This was an awesome flight"

Pros: "Crew was super amazing and very understanding, I just had to understand some facts."
Cons: "I got an upgrade for a seat, however I was asked to be moved since a child who wasn't mine wanted to be seated with his dad. Next time, the should respect those who pay something additional and consider other facts such as sitting children with a person that is not their relative."

Cons: "Going and coming back was delayed"

Cons: "See above"

Pros: "The plane was new"
Cons: "Flight was switched to United airlines so the confirmation number did not work and we could not check in on line. Food was the worst I have had on a flight."

Cons: "Broken video monitor on my seat and window seat. Ripped and dirty pockets on all the back of the seats in the row in front of me. Just a feeling of disrepair."

Pros: "Comfortable and efficient"
Cons: "No vegan food options left"

Pros: "Check in was very good Both Outward and Return flights were on time. Crew very attentive Seating not too bad (if you haven't got long legs)"
Cons: "Food could be a bit more varied - some people don't like pasta and some people don't like chicken - what was left????? Should have different entertainment on different legs of the journey Not really Flight-related but Passport Control in US could do with a review .... waiting a good hour or so - come stations were empty and those that weren't the staff were changing shifts while there was still loads of people to go through - not nice when you have people meeting you."

Pros: "I liked everything was excellent"
Cons: "There was a 10 minutes delay"

Cons: "Couldn't connect to the onboard entertainment system through my laptop."

Cons: "Not much choice of good movies"

Pros: "Good trip and on time"
Cons: "N/A"

Pros: "Service was very good, they were on time and considering the flight time food was good too."

Pros: "The TV shows and movie collection is good."
Cons: "Horrible food, no complimentary drinks on economy plus seats. UNITED lost my luggage again (2nd time this year)."

Pros: "all smooth"

Pros: "Not a lot of positive to say"
Cons: "Ignorant, rude air hostess, two male hostess, double act the pair of them, if they had of been recorded they would be first today. As I said in my headline, if you hate your job that much find one that makes you happy, United need to do secret shopper experiences on their planes, to quality check their hostess, this cowboys are representing your company and its not good."

Pros: "The journey was smooth"
Cons: "None"

Pros: "No faults"
Cons: "Very pleasant flight"

Cons: "This airline was by far the worst I have used in years. Their staff, service and facilities need improvement"

Pros: "Relatively comfortable seat, decent entertainment and nice crew."
Cons: "50 minutes on the tarmac in Newark waiting for the gate."

Pros: "Although I arrived a few minutes late, the check-in agent managed to get my bag on the flight. When I missed my flight, the agent quickly got me on another flight (with a competitor airline), with no additional charge."
Cons: "The short (10 minute) boarding window contributed to me missing my flight (by a few minutes). Very annoying."

Pros: "On time"
Cons: "The flight attendants were rude, impatient and generally seemed unhappy to be working on this particular flight."

Pros: "Friendly staff, happy to help"
Cons: "Was all good"

Pros: "Easy check in. Good flight. Good food."

Pros: "My television screen in front did not work. There were no images and the sound was very bad. So I could not listen to music either."
Cons: "The airline was generous with luggage allowances."

Pros: "The cabin crew weren't charging people for alcohol on the flight"
Cons: "On checking in we had to use a machine to print our boarding passes and take our bags to a bag drop in Newark. The man proceeded to put a large tray on the conveyor belt, swing our bags in the air then smash them down into the tray. This was done to both bags as if we weren't there. Had there been something expensive in there it would have been totally destroyed. He really couldn't have cared less about our bags and their contents. We were talking to a woman on the plane who was telling us that a woman a few rows behind who had a new born baby as was told she would be given a seat with extra legroom had this taken away from her to United could sell the seat to someone paying for it. The chicken and orzo dinner was absolutely revolting. The orzo was so over cooked that it just turned to mush and the chicken really didn't taste like it had ever seen a chicken. All this combined with the issues we had on our flight out show that United are scum and just see you as ££. Sorry I cant be more complementary than that, its just the truth."

Pros: "Staff were very helpful especially with delayed flights etc"
Cons: "Aircraft was very old, bad food, lack of entertainment, poor tv and hard to use, uncomfortable seats"

Pros: "Improve the food and be ahead of the best"
Cons: "Food"

Cons: "Long delay in Knoxville because of atc clearance issues and there is not much to do in the terminal. Only give snacks and water would of rathered a sandwich"

Pros: "Economy seats had ok legroom."
Cons: "Connecting flight was cancelled so we automatically got out on the next flight. Our stop over went from 2h to over 7h. Staff at checkin were very unhelpful. They told us to go to the website to request a refund and wouldn't offer us any flight upgrades. We got on the flight and people were told not to sit in the unoccupied enconomy plus seats unless they paid for them. Pretty poor that considering there were at least 2 rows of seats available they are so tight they can't even be bothered to compensate us in a way that won't effect their bottom line. We completed the return request only to be told that refunds are not offered on schedule changes. Again pretty shoddy customer service and shows that all they are about is your money. The breakfast we had was disgusting. The melted cheese looked like someone had vomited onto my tray. On waiting for our connecting flight there was an old lady who was dumped at a gate on a wheel chair. They person then left without telling them what was happening. We could see she was anxious about not knowing what was happening. My wife went to the United help desk to ask for information for the lady's flight and was told she should just check the information board and dismissed. Not sure how an old lady who can't walk is meant to do this (this was explained to them). If United had bothered to make some kind of effort to be at least helpful in any stage with refunding / upgrading us and being helpful to an old lady maybe this review would be different. Ultimately all they care about is your money and will deliver a shockingly bad customer service wherever they can get away with it. I WONT be flying United again. I will pay more for another airline."

Cons: "Seat kicked throughout the flight from behind, screaming child in my ear on the side, constantly declining and inclining chair in front. Melted ice cream and butter. Butter poured onto my lap on opening! Audio didn't work on films. Couldn't store my bag anywhere near my seat Utterly dreadful"

Pros: "All the staff (both at the terminal and on the flight) were all extremely friendly and helpful and very efficient."

Pros: "Check-in at Heathrow T2 staff were excellent and very helpful."
Cons: "Price of a small mug of coffee £3.85 and it wasn’t even Starbucks it was a machine at the weatherspoon’s!"

Pros: "overall very pleasant and relaxing food good able to sleep due to luckily extra space! very pleased"

Pros: "very kind crew members and flight was an hour early."
Cons: "The worst food on an airline ever...witnessed so much waste all around me. No one could eat it. Entertainment broken and sound quality awful."

Pros: "Excellent flight"
Cons: "At check in time being told I needed a eta visa to enter Canada!"

Pros: "The United Airlines lady on the desk at Terminal 2 was tremendously helpful (she had an Indian name beginning with S). She helped me sort out my ESTA and ETA for Canada and ensured I got through security without too much delay."

Pros: "Brisk, efficient cabin crew served food and drink quickly then left us alone to sleep."
Cons: "Flight delayed by 75 minutes "awaiting plane". 20 minute wait when finally arrived at Heathrow for steps down to bus to take us to terminal."

Pros: "Service,management, food"

Pros: "Fast time"

Cons: "Entertainment was awful. You have to watch movies on your phone and then the wifi/app doesn't even work!"

Pros: "They got my vegetarian food order right"
Cons: "Old airplanes both there and back, we had a choice of a few movies on a TV that we couldn't access on demand so you had to start half way through, and the quality was appalling. We were supposedly promised we could stream onto our devices via wifi but this didn't happen"

Pros: "Crew did a great job. Air China had much better food service."
Cons: "Seats two small, not enough room to stretch your legs. Bathroom to small. Designed for people less than 150lbs, and 5'-6" in height Not comfortable for people over 6' tall."

Cons: "The flight was full to capacity"

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