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I was in the very last row, across from the restrooms. It was Okay--no odors--but impossible to move the seat back, and there are no upper usable luggage compartments that far back. Not a problem for me as I didn't need one, but for other passengers, it did create a problem. It was a comfortable flight.

The plane is small and cramped. Only two snacks. No tv in the seat. Crew was great and the airport staff was great also! We boarded quickly and plane staff was friendly and kind

I was upgraded to first class which made the whole experience absolutely wonderful!!

The flight kept getting delayed for 6 hours until it was finally cancelled

As soon as we arrived Ash greeted us with a warm smile, positive attitude, and was incredibly helpful. He again met us at the counter by the gate and prepared us for our long trip to the Philippines. We shared some small talk on the jet bridge as he was passing by. The best experience I have ever had with any airline. Keep up the good work!

Most everything was as expected, but the flight attending crew were loud and obnoxious.

Great flight and friendly staff. Unfortunately, takeoff was delayed, but due to weather.

This is a horrible experience. I purchased upgraded seats months ahead of time. Seat 6A specifically for my wife, and 7B for myself. On the day of travel, we were issued boarding passes that reflected the seats that we purchased. However, at the gate when checking on to the airplane, we were told that our seats have been changed to the very back of the row next to the restroom. I explained that I purchased the seats ahead of time. And that this was important to us, hence why we plan ahead.the agent apologized and said that CA was given to somebody else so their family could sit next to each other. Family, who evidently did not plan ahead. Nor did they pay extra for that seat. Subsequently, my seat was also changed. I was told this was because somebody was handicapped and knew that seat. I can understand boarding early if you’re handicapped, but what does 20 feet of distance matter at all. I watched. The agent apologized and said that CA was given to somebody else so their family could sit next to each other. Family, who evidently did not plan ahead. Nor did they pay extra for that seat. Subsequently, my seat was also changed. I was told this was because somebody was handicapped and knew that seat. I can understand boarding early if you’re handicapped, but what does 20 feet of distance matter at all. I watched the so-called handicapped couple haggle and Hagle and Hagle and eventually the agent came in. They were Indian couple and I can assure you they were not handicap. I can also assure you that they did not pay extra for that seat like I did. This is some of the worst performance, and as well as customer service I have ever experienced. This is absolutely Unacceptable. The agent said I can file a complaint and try to get a refund issued for the extra money for those seats. I simply said to the agent the same thing I will say to you. I don’t care about the extra money. I wanted the seat. I paid for the seat. I expect a full refund for both of those tickets at a minimum. I hope you feel this is not reflect Alaska Airlines. I hope you will make it right.

It would have been nice to have wi-fi, but I only care about the quality of the flight, which was excellent- smooth takeoff, smooth landing, and very little turbulence. I don't care about food, entertainment, etc.

You guys canceled my flights. And rebooked me on another one without my consent. Horrible customer service

Transferring from International to Domestic/Mainland was a PITA; Hawaiian could not handle the rebooking of bags quickly after customs, etc. Eventually took it over to Terminal One where they were able to do it quickly. The "snack" or whatever on the flight was - Pepperoni Bagel - and for anyone who doesn't eat Pepperoni, tough luck. I guess they consider it too difficult to have Plain Bagel for anyone else. We don't count; they don't want our business. Then I got to SJC and found they had smashed one corner of my (brand new) suitcase such that it wouldn't roll because that corner collapses inward. They explain to me was SOL, as "they can do anything to the outside and they're not responsible". So if you fly Hawaiian Air, expect to have to replace luggage routinely. They don't want my business, they won't get my business.

Lack of Food choices - no kosher. halal or vegan. Also Hawaiin airlines switched me and my travel Companion to seats far away from one another. Additinally, I had to Pay extra $150 for “preffered seats” with the same legroom as basic economy! I will never want to fly HAWAIIAN again

Great flight experience going from Honolulu to Kauai. Nice short flight, so some things don't really qualify for an excellent rating, food & entertainment, since there wasn't any. Check in was nice and easy, crew was great, I'm 6'7" so the seats could have had a bit more room for my knees. But I survived.

Awful kids kicking seats and screaming the whole flight and parents didn’t say a damn thing!

Kayak reserved return seating for me but did not book it. I paid $115 extra and my seat was not reserved.

Great flight. Had free internet for whole flight. Made it so much more enjoyable

The jet bridge electricity was out. We were boarding in the dark. No air-conditioning and it was extremely hot. Every person that came out of that jet bridge into the aircraft was profusely sweating. Truthfully, sitting in first class, it was no Hawaiian hospitality. Just a bunch of senior flight attendants are doing their routine over and over.

The in flight speakers little touches of humor were entertaining.

The crew was quick and efficient. The flight was uneventful and arrived slightly early.

Short flight but delayed. Since its a short flight no food or entertainment necessary