|Flights arrive in||Los Angeles|
|Flights depart from||Hamilton|
|Airlines||Air New Zealand, Singapore Airlines|
Pros: Small puddle jumper, but everything was well organized.
Pros: On time
Cons: Late start of check in
Pros: Seats rows seemed to be more distance apart than other airlines. Flight was actually done by Air New Zealand rather than Cathay Pacific. Check in at Auckland airport was very quick and highly automated, however, our gate was not posted till one hour before the flight, so we did not know where was the best place to sit and wait.
Cons: Food was mediocre. Coffee and tea were like warm or cold.
Pros: The staff was very helpful
Pros: We liked that we got to watch some entertainment for an economy seat.
Cons: The check in process was a disaster- and none of the crew knew what they were doing. They were very unhelpful and on topof that kayak did not let us know there would be a $160 fee if we did not order a seat with a baggage. It was not clear on the third party site. It was a very costly for us, a couple who is on a budget. i book From kayak all the time, and know exactly when I am booking an economy ticket vs a more upgrade. We had to pay an unexpected $320 on the day of flight. It was ridiculous and while we were boarding the flight attendants held us up again bc we had not paid the fee. But we tried to pay the fee at the front desk the first time and then we paid it at the gate and then boarded last on the plane. It was awful. The staff did not know anything and we were not treated great. Super unprofessional and disappointed at Kayak for not laying out all the costs ahead of me.
Cons: The layover in Singapore was a nightmare with insufficient hotel accommodation, nothing but Asian food and overly officious security staff.
Cons: Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system
Cons: Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful
Pros: Well organized boarding, friendliness of staff, food service
Cons: Flight was delayed by about an hour.
Pros: Food was good
Cons: Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!
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