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Pros: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.

Cons: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work

Pros: They passed by me when they served the meals because they thought I had it already which it was someone behind me who got his meal since he had a special meal request. So I ended up to talk to them that I haven’t had my meal yet. It was embarrassing moment for me. They seemed thinking that I lied to them.

Cons: They are well trained crews so I have no better ideas about improvements

Pros: The crew was friendly

Cons: In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating.

Cons: This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me.

Pros: Premium economy is the way to go. So much more comfortable.

Cons: This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable.

Pros: Crew were great!

Pros: Food was delicious. They served dinner and breakfast. The flight was not crowded. I was able to sleep by stretching across 3 economy seats in my row.

Cons: It would be better if the armrests went up.

Pros: Kind staff, long flight but the attendant were super kind

Pros: Newer Aircraft and very convenient

Cons: I dont see any thing to improve

Pros: Amazing crew. On-stop flight. All premium economy for reasonable price.

Cons: Silk air

Pros: Crew , amenities and food

Cons: None

Pros: Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual

Cons: Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask.

Pros: Amazing staff and service!

Cons: None!

Pros: Nothing special.

Cons: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.

Pros: I liked the size of the cups for drinks: smaller than usual.

Cons: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.

Pros: Amazing crew, great seating area and tasty menu.

Pros: I like the crew members

Cons: Entertainment selection and food could be better

Pros: The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat.

Pros: The crew members were really nice and accommodating.

Cons: Need more entertainment selections.

Pros: Superior standard

Pros: Premium economy is the way to go. So much more comfortable.

Cons: This flight was close to perfect. Boarding process at the gate was a bit hectic, but manageable.

Cons: Preferred seats in economy class are very uncomfortable if your row is full. Long, miserable flight.

Pros: Crew was amazing, very attentive.

Pros: Crew were great!

Pros: Crew was amazing

Pros: They were very generous with food and drinks. It was a pleasant flight.

Cons: Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight

Pros: everything, the crew was efficient

Cons: more African entertainment to be added on the Johannesburg route

Pros: Amazing crew. Seat needs more padding.

Cons: Memory foam seats

Cons: Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning.

Cons: Entertainment and access to Wifi

Pros: Newer Aircraft and very convenient

Cons: I dont see any thing to improve

Cons: On time would be better.

Pros: The crew service is good. Not great, but still above average from other flagship carriers.

Cons: The seat (B787-10) is so cramp!!!

Pros: Crew , amenities and food

Cons: None

Pros: Entertainment system was new and easy to use. Seats in premium economy were quite comfortable.

Cons: A vegetarian / pescatarian option on the menu would have been nice but other than that, all good.

Cons: Raise the cabin temperature

Pros: The crew service is good. Not great, but still above average from other flagship carriers.

Cons: The seat (B787-10) is so cramp!!!

Pros: I like the crew members

Cons: Entertainment selection and food could be better

Pros: I always like Singapore Airlines. They should continue to be the best.

Cons: Some flexibility to select food choices even if we book the flight in short notice.

Pros: Superior standard

Cons: This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me.

Pros: The crew is usually really good.

Cons: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times

Pros: Superior standard

Pros: Amazing crew. Seat needs more padding.

Cons: Memory foam seats

Cons: 20 min late but acceptable for a 15 hr flight

Pros: The crew service is good. Not great, but still above average from other flagship carriers.

Cons: The seat (B787-10) is so cramp!!!

Pros: The help desk employees who helped me rebook my flight.

Cons: After rushing to catch my connecting Singapore flight, their desks were closed and there wasn’t an employee in site. Given that airlines can see connecting fights it would have been great to have someone stay back to either give me a boarding pass or help me rebook! UNSATISFACTORY!

Cons: Raise the cabin temperature

Pros: Amazing crew, great seating area and tasty menu.

Cons: 20 min late but acceptable for a 15 hr flight

Pros: Serve customers with a smile

Cons: Better tasting meal packages served at economy cabin

Pros: Great inflight entertainment

Cons: Have WiFi that is working

Cons: I couldn’t get the seat to recline.

Pros: Crew was excellent; responsive, cheery. The safety video was unique enough to have passengers pay attention (seldom seen onother airlines). We were impressed and will fly "Air All Blacks" again soon.

Cons: Online checkin presented problems, as did the kiosk checkin. Breakfast could have been served a little earlier -- I realize they wanted to give passengers sleep time and turbulence may have delayed service somewhat, too. Otherwise good.

Pros: The crew was polite, efficient and prompt

Cons: The food quality needs improvement!

Cons: More leg room

Pros: Overall, the staff was amazing, so as the food and cleanliness

Cons: The space between the seats in economic seat

Cons: Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning.

Pros: Crew were amazing and great entertainment

Cons: Boarding could be better

Pros: Great inflight entertainment

Cons: Have WiFi that is working

Pros: Crew was amazing

Pros: They were very generous with food and drinks. It was a pleasant flight.

Cons: Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight

Pros: I liked that on the longest leg of my trip - I had an entire row to myself to stretch out. Im old, things like that are important...along with compression socks...haha!

Cons: I think the food - I dont know exactly what, because we're on a plane - but I think it could be a bit more appealing? More greens, colors? Not sure, but it was okay.

Pros: Crew very attentive but not intrusive. Food very good.

Cons: I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair.