Crew were so busy Anna so awesome. I was in a seat that got my food nearly last but the crew were Just awesome.
I felt that the whole experience went very smoothly. The aircraft was extremely clean and tidy on boarding. The cabin crew were beautifully turned out very, very efficient and were a credit to Singapore Airlines who are now my favourite carrier.
Lounge a access was excellent as was the attentiveness and service from the crew as always. The food and drink supplied were of good quality. The entertainment system had a good selection and I liked the mapping system supplied. However the screen wild have been bigger and the operation a little smoother to navigate. The seats were barely comfortable, but adequate.
Excellent- a lot of food Disappointed with the premium economy pouch- did not have toothbrush and tooth paste or socks. Other airlines provide them
I had a great experience with Singapore airlines as always. The partner airline, Scoot was fine except my bag was misplaced during the shuffle. Ultimately, my baggage arrived intact. Attempting to inquire about my baggage was impossible.
Every thing was fine. Some ild classical Hindi movies should be add
Flying with Singapore airlines is always excelllent - the crew are lovely and the food too is great. It’s my number 1 airline
Would have been nice to have more variety and less dairy in the Indian Vegetarian special meal. Why do they include Parathas as part of the entree and also on the side (substitute for bread/roll)? Also, no need for so much dairy...don't need milk packet, yogurt and Chobani Greek yogurt in the same meal.
Excellent customer service from pre boarding to the end. Really enjoyed my flight. Very helpful crews during flight as well. Will definitely flight with Singapore airlines again.
Cleanliness Help for boarding and sitting Food should have been better
The crew were absolutely fantastic. They actively asked if passengers wanted refills and if they were comfortable. I was extremely impressed.
Emirates A380s are always wonderful to fly on. Their crews, food and service are always excellent. They are typically on time and the only thing I would change (maybe newer or upgraded aircraft have this) is bluetooth so I can pair my noise cancelling headphones without a cable.
Premium economy was worth it-comfort was definitely better than economy class. The seats were more comfortable, blankets and pillows thicker
We travelled in economy, were very satisfied with the comfort and keg space of the seats. Food was great compared to other airlines, the crew were very helpful and friendly. Since i was travelling with kids, i needed assistance multiple of times. Will be definitely taking long flights with Emirates from now on.
Except for the uncleaned tray, and the delay in serving food for our section (which may have been due to the location of our row) everything else was good. The crew were very professional and responded to our requests promptly throughout the flight. We as a family were not disappointed by Emirates.
No entertainment u less you pay. Wish there were some free movies
Food is really bad, not to the Emirates standards. Coming out of Houston airport is very confusing,
The experience was not as pleasant returning as leaving. Went through clearance twice, crew was not as customer focused.
WORST AIRLINE EVER—FOOD WAS MEDIOCRE AND WIDEBODY 777 BOEING WAS VERY UNCOMFORTABLE! IT WAS NOT WORTH THE MONEY THAT I PAID.
The service was fantastic. Not much could be done better
did not get a notification about seat selection ahead of time. We didn't end up sitting together.
China Southern was not the problem. I booked my flight through Kayak and also received a booking reference and alert details regarding departure time and gate numbers… however Kayak NEVER actually booked my flight! We were stranded at the airport without a flight for a long awaited holiday!
The crew were kind, patient and responsive. The service was excellent, even though we travelled the cheapest economy class. We arrived at our destination 40 min early, which for a 15+ hour flight is a great bonus. The boarding seemed a bit "loose", but got us boarded on time, and the plane was off exactly @ 0:30 hrs.
The airport didn‘t give me the ticket. I called customer service to ask for a refund but they kept giving me a perfunctory response and refused to refund me.
It was okay. Boarding the staff made you feel rushed like we were late or something
No wheelchair service at all ( I did request that service and also purchased the priority assistant bundle) , what a waste of money
1. I got very poor check in experience with the counter lady . This is the first airline I ever experienced that no combine check in weight allow . Even we have 4 of us but weight counter by piece . So we wasted lot of time argue and repack . This is super crazy 2. Next I left my Samsung tablet on the plane . And I started to escalate and finally spoke to southern airline lost and found in Malaysia and the amazing answer she give is : system nothing found and please try to call southern airline in china 🧐 . I have been flying many other airlines but this is my first encounterment with such irresponsible airline response and no empathy given to customer . My feeling is nobody bother whether how customer like me feel and I’m just too small for the management to take note .
No red vine, no whiskey, no vodka. No that I wanted all of them at once but still...
During flight, some passengers perform stomping leg exercises which disturb the comfort (I.e. sleep) of other passengers.
No good but was short flight. Both of our China Southern flights were on time. No surprises.