Cons: "Check-in was poorly organized in Narita. Bag Drop off only took longer than regular check-in"
Pros: "Everything is ok but too much bumpy"
Pros: "Smooth and easy"
Cons: "Check in location not clear in the beginning."
Pros: "Crew was good and friendly."
Cons: "Lesser layover time in Taipei."
Pros: "Food was slightly better than the previous flight."
Cons: "Same lousy headphones. My seat had a led rest that made it harder to get in and out, and wasnt usable due to the close distance to the seat in front. What was the designer thinking? I missed the drink service if there was one, never saw water going around until right at the end. . ."
Cons: "The food could have been more tasty and warm."
Pros: "Restroom was kept clean throughout the flight which impressed me"
Cons: "There was no provision for vegetarian food in the flight"
Cons: "The airline ran out of meal choices before reaching row 5 of the economy class. Seat armrest were locked in place and did not pivot up to allow using the adjacent empty seat. The boarding was tedious and slow. Airline officials did not board according to zone numbers printed on the boarding pass."
Pros: "Food, crew, handicap assistant, stewardess"
Cons: "No screen/tv"
Pros: "Service & price"
Cons: "Not much legroom for economy customers, limited entertainment & food selections"
Pros: "The flight was fine. Everything went smoothly."
Cons: "I was not allowed to recline my seat because the person behind me did not want me to recline."
Pros: "Service was efficient and responsive ."
Cons: "Food was good"
Pros: "The flight was 40 minutes faster than expected"
Cons: "The economy seating in this airline are trash"
Pros: "Entertainment was very good. Lots of movie selections."
Cons: "Only serving tea and coffee for breakfast."
Pros: "I like because they used a new aircraft."
Cons: "They did not give us a new blanket, It was a used blanket from previous trip. Japan Airlines always gives a new blanket that still inside a plastic bag."
Pros: "Boarding was fast and efficient"
Cons: "Food was terrible"
Cons: "Staff treatment, food, cabin pressure was off"
Pros: "They let me sleep."
Cons: "I liked everything."
Pros: "Great service with drinks and water. The seats were super comfortable!! The plane ride was smooth. The hostess/hosts were excellent and had really nice manners."
Cons: "I like everything"
Cons: "They have awful customer service and caused me to miss a flight and have to purchase all new flights. I will never use them again."
Pros: "Foods and services were excellent"
Pros: "The staff was very efficient. They even helped wrap my broken bag. Thank you for that extra mile!"
Cons: "I was pleased with everything."
Cons: "Pretty darn scary landing. I thought the plane was gonna flip, it was bouncing and lurching so bad."
Pros: "I think it was overall great, and the crew was very nice."
Pros: "The food was good the crew were very nice and polite"
Cons: "The seating was a bit cramped. Because I have long legs there wasn't a lot of room between rows. I have been on other flights with China Airlines where the seating was comfortable and roomy but this flight wasn't. The entertainment screen was not very user friendly. The screen was small and not very clear to watch."
Pros: "All staff were really attentive and delivered an excellent service quickly and efficiently."
Cons: "General good!"
Pros: "Good selection of movies, staff was friendly. Seats were okay, fairly spacious. It was nice that they gave everyone both a blanket and a pillow."
Cons: "Food was extremely salty and the selection was terrible. I was given the same pasta for two meals (first time I had a choice, second time only pasta again). Even the same type of pasta but the second time there was some chicken in it too. It was gross."
Pros: "The service was awesome from booking through to boarding the journey and disembarking.Would recommend to family and friends."
Cons: "Video won't function right, it keep showing wrong video. Leg blockage on the under the seat. I can't stretch out"
Pros: "Clean aircraft and polite personal. Long flight but it was as pleasant as 12 hours in a plane can be. It was 1 hour late which messed up the next flight connection but it was 1 hour late to Taipei so they didn't lose any time."
Pros: "Staff was wonderful! Very friendly, attentive and courteous! Food was good."
Pros: "Very nice short trip."
Pros: "The comfortability of the ride was great. Seats were comfortable, easy to sleep in."
Cons: "The flight was delayed. The headphones weren't comfortable at all and the movies weren't easy to hear at all."
Cons: "Boarding at SFO was confusing since attendance gave wrong information so that we kept sitting to wait for our turn. And it ended up kind of disordering. Airline needs to improve this small process while customers waited for so long to board."
Pros: "Nice staff and fast boarding"
Cons: "Terrible seating and mediocre food"
Pros: "That we were provided with seat belts."
Cons: "The level of uncomfortableness rivaled that of Spiritair. From friction burns on the knees from the seat directly in front of you, to virtually hosting your front neighbor's head in your lap when they recline. And I'm all of 5'8"! Even though easily +90% of the passengers were Americans, Australians, New Zealanders and Europeans, and that the flight was between 2 English speaking countries, we were addressed in Mandarin Chinese. Reminds me a bit of Air Canada with their often French bias."
Pros: "Would recommend it!"
Pros: "Flew Business and the seats and the service were excellent as expected. The food was OK. Good price for business class."
Pros: "Flight onboard: Nice interior on 777, food was mediocre, but overall pleasant experience. Flight before takeoff: due to 3 hour delay flying out of Pudong, they passed out water and sandwiches. Then we waited almost another hour before we could taxi to the runway. I blame this on Pudong airport. One of the worst airports for delays."
Cons: "I could barely fit into the seats since they were so small. Made the long flight even more uniquecomfortable."
Pros: "The flight I was on was leaving at 1:45AM. It took about 15-20 minutes to check in our bags and there were about 75 people ahead of us. We didn't wait at all for TSA, just walked up and there was absolutely no line. The China airlines staff was very nice and helpful. Also, there were screens on the headrest in front of us and they had new tv shows, music and movies all for free and they even provided earphones."
Cons: "The seats could have been a little more comfortable but it wasn't unbearable."
Pros: "Space was good. Seats were just right space from one another"
Cons: "We were assigned seats apart from my companion"
Pros: "Food & water were passed out on time"
Cons: "Too full, seats were so near each other"
Pros: "Nothing to really like was overall ok"
Cons: "Extremely small seat and seat area ,barely able to move . ( 5'8 180 lbs male )"
Pros: "Interior design is the best. Nice seating and in -flight entertainment"
Cons: "My flight got delayed"
Pros: "See Above"
Cons: "See Above"
Pros: "Like the family couch , able to lie down."
Cons: "Flight Delayed."