The crew were absolutely fantastic. They actively asked if passengers wanted refills and if they were comfortable. I was extremely impressed.
Emirates A380s are always wonderful to fly on. Their crews, food and service are always excellent. They are typically on time and the only thing I would change (maybe newer or upgraded aircraft have this) is bluetooth so I can pair my noise cancelling headphones without a cable.
Premium economy was worth it-comfort was definitely better than economy class. The seats were more comfortable, blankets and pillows thicker
It was delayed for 2 hrs. Flight attendants were not attentive.
Can’t complain Only downside was the Kiosk passport check and customs clearance at Melbourne. When will they improve that service🤔
Flight was delayed by and hour but were informed beforehand
Boarding was a mess, no one managing the queues. I got my meal as the pilot announced starting commencing descent and basic drink not available. No air bridge so takes forever to deplane the A380 onto buses.
Bad Cancel the flight Came back to work only 3 days after Horrible Won’t help with hotel while we stock Horrible Don’t fly with them
When you buy emirates you don’t expect low cost. Boarding by bus. Seat will not incline. Line before emergency exit. Eating tray hits belly (and I didn’t grow lately). Entertainment on demand by payment.
Long line at check in. It should be able to move faster.
I had a sprained ankle and had to go down the stairs to the bus and then up the stairs to the plane. Food / dinner served cold
we were able to make it to the connecting flight in Frankfurt to Copenhagen thanks to Lufthansa crew. The ground crew was waiting at the gate and received us and took us through special runway entrance and immigration check. We were on the plane at 10-09 am for 10-10 departure. Thanks to Andre and the other lady for mission impossible :)
Small plane, only two bathrooms, no screen for videos. Not wide enough seats
Very helpful crew, including airport people, getting us in wheelchairs and working so hard to get us where we need on time!
The airplane did not offer standard outlets so I was unable to work on my laptop. This is totally unacceptable for an international flight.
The food could have been better. Had a wide range of entertainment to choose from.
Never happened. Lufthansa canceled numerous flights. Had to stand in line at Frankfurt Airport for 6 1/2 hours to rebook. Had to bypass Paris.
Short time between flights. Most important things special for my age. I choose another liner but I going to stay with LUFtHANSA. Thank you.
We booked a flight with Lufthansa. Found out when we got to the airport that it was with Eurowings, I would have never booked a long flight with a low cost carrier. They charged for everything: headsets, blankets, anything you normally get on an international flight.
The online checkin link would not work.. I spent many hours in the morning the day before trying to access the site. I tried calling and continued throughout the day into the evening.. Distressing and it wasted my last day of vacation.. A very horrible experience when you are traveling International.. My first time and possibly the last time traveling with this carrier.
