Three screaming and crying children in business class made it very difficult to rest. The crew made no attempt to address the situation. I might as well have saved the money and flown economy. The parents were oblivious to the discomfort their children were causing. The lounge in Istanbul is wonderful, but did not make up for the misery on the flight. My business class seat power outlet was broken and I have a cpap. The crew couldn't fix it or move me to better seat. Fortunately , the passenger in front of me allowed me to plug into his power outlet.
I flew Business with my daughter and son. The service, friendliness of the staff and the comfort of the fully flat beds were phenomenal. Would definitely fly Turkish again soon.
It was a pleasant experience. In flight entertainment could have been better
Typically good service onboard but baggage delay in airport was significant
I am always amazed with the great service they offer on their regional and international flights
The food we received during the flight was excellent. The service was very friendly. Definitely the best value for the money when flying across the Atlantic.
I really didn’t like much. A lot of things can be better beginning with crew to seats and food is awful as well.
Overall it was a pretty good experience until I arrived in Accra and my suitcase was left in turkey.
I am writing to express my extreme dissatisfaction with the recent flight experience I had with your airline. This has been one of the worst travel experiences I have ever encountered, and I feel compelled to bring it to your attention. Firstly, I missed my flight due to what I perceive to be a lack of clear communication and coordination on the part of your staff. There was no remorse or apology from the airline's representatives, which further exacerbated the situation. As a result of missing my flight, I was subjected to a 24-hour delay at the airport, where I had to spend a significant amount of money to rent a hotel room and cover other incidental expenses. Additionally, since my baggage was already checked in from Tanzania to Turkey, I had to purchase essential items for the 24-hour period. What truly dismayed me, however, was the discourteous and unprofessional attitude of your staff. Their lack of empathy and understanding only added to the stress and inconvenience of the situation. I have been traveling abroad for over 20 years, and I can confidently say that this experience has been the worst I have ever encountered. As a result, I am compelled to reconsider ever using your airline again for future travel. I strongly urge you to address the issues I have raised and take immediate steps to rectify the situation. Additionally, I expect a formal apology and a refund for the expenses I incurred due to the airline's negligence. Thank you for your attention to this matter, and I look forward to your prompt response.
It’s amazing how much better foreign airlines are than American domestic airlines. Why can’t we do things as well? Professional, friendly flight attendants. Quality meals and complimentary wine and beer. Great selection of movies, shows, music, etc. Comfortable seats, even in Economy class (adjustable headrest, footrest, large foldable tray table, charging port). A nice bag of comfort items, such as socks, slippers, eye covers, head phones. This is the third foreign airline we have used over the last 7-8 years, and they have all been so nice, but Turkish Airlines was our favorite. We flew to Portugal last year on one of our domestic american airlines, and it was a pretty miserable experience in comparison. Kudos to Turkish Airlines.
Top, only problem about Weather but not depended Qatar Airways. Anyway staff offered kimbo Refreshments
Excellent service. The personal adaptation of menus and the individual timing of service of them is fantastic.
All good. Over four hours flight if provided snacks like Qatar Airways would be better
I found it weird that the quality of the flight different from Australia to Doha than the Doha to Berlin leg. The quality of the toiletries pack (was in a box from Australia) and then a proper bag from Doha. The biggest variation was the inflight entertainment, which had a significantly shorter amount of content compared to the Doha flight. My QSuite seat was also broken and did not recline all the way flat. Wasn’t the best and I wouldn’t be happy if I’d paid cash for the flight.
INDIGO connection is extremely bad.. will never book QATAR flight with Indigo connection.. I spend more money on Qatar flight to get better service but Indigo connection is worst than local flights
Check-in staff were not very pleasing and sounded to be rude, even though I hold a platinum membership. The aircraft is brand new and good. As it's a short flight no other comments.
I didn’t not pay to fly with American Airlines!!!!!!!they are the worst!!
I was not able to check in online before the travel. It showed some error. I remember I could not do this during my onward journey. I called Qatar and they said there was a glitch.
Plane was clean, bathrooms were clean. Staff were very polite. Coming from Air India it was a welcome change.
Boarding was delayed by 2 hours since the machine that assigned boarding passes broke down and we were left waiting to drop our luggage
The service and flight was great. Luggage came out very quickly!
I ended up in Lufthansa to Zagreb because of our delay
Seats are too close together, there is not enough legroom. Food was pretty bad. TV didn’t work for more than half the flight which was annoying. Crew was annoyed that I complained about the TV they shut down the system and it restarted but then froze again. Asked them again but they were annoyed only to shut it down again it worked for two hours then froze again.
Very bad flights I lost my luggage for both sides
The plane was old and the business seats were run down and uncomfortable.
Turns out you cannot use the Lufthansa app to check I for flights bought from a 3rd party. Had to locate someone to ticket me in Frankfurt. I was not the only one. What a hassle.
My flight from Munich to Zagreb was canceled, no one bothered to let me know. I only found out when I came to check in in Denver. Kayak company wouldn't even issue me a new flight. They said that United Airlines holds my ticket. With United I was around 90 minutes call with supervisor who was trying to explain that she can't help me change canceled flight, Kayak agency should do this. On the end she issued a new flight with 24 hrs overlay I Munich. The whole ordeal was so traumatizing for me. I am a women traveling alone. No one offered hotel or any tipe of help in Munich. Traveling these days is so poor, No one is taking any responsibility for anything, we are left to suffer their unorganized mess, and pay really good money for it. I was not gonna wait 24 hrs in Munich, I had to take taxi to city and took a bus to Zagreb. Terrible experience all around.
I paid over $1500 for the flight. I requested a refund, but all they gave me in return was $100.
We requested a wheelchair between the Lufthansa and Condor flights we took and the Lufthansa crew had no data about the wheelchair request. Condor did not pass the request even though we bought the two tickets through them and called twice to confirm there is a wheel chair.
Check your records: the flight didn’t happen because of the strike. Will you be helping us with a refund?
I missed my flight because I was sick and the medicine the chemist provided made me sleepy. I had to pay $3500 to get home because you classified me as a no-show and would not listen to me otherwise. In addition you wanted to route me through Dubai, which was under siege by the time I arrived home and would’ve been in trouble. Had I taken that route
Hand bag was taken to be checked in at boarding gate
Ok we did get an upgrade and the flight was delayed 45 minutes BUT without any bias. The crew were excellent, friendly, efficient and verging on exuberant, they all were so happy to do their jobs. Food excellent and the new safety video is fun to watch.
Flight was fine but diverted to a different airport. I was also assigned a seat that I wasn’t allowed to change during the check in process, which was odd.
Flight OK but they only loaded half of the checked bags on. This they only told us on arrival
The flight was delayed, and delayed some more. But there was more room on this plane than the one that flew oversees! There was no food or entertainment, but that’s ok, it’s a short flight
Great experience overall, no issues with boarding, flight crew or services on board.
Everything was quite lovely. The crew, the food, the variety of entertainment, the flight itself, etc.
Boarding was disorganized. I was asked to check my carryon luggage when I had a tight connection to JFK. I purposely did not pack a large luggage because I did not want to deal with checked luggage getting lost or the hassle of retrieving my luggage at JFK.
10 hour overnight flight and the entertainment system was out of service.
