Book Sixt hire cars in London

Reviews for Sixt in London

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Excellent

22

Good

5

Okay

5

Mediocre

9

Poor

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car was cleangreat experience

car availablepick up and drop

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great servicecustomer service

staff was friendlynever rent

first time

7.2

Heathrow HuduPros:Good price and a clean fresh-smelling car. Return to T5 was good.Cons:The pick-up arrangements were pretty unpleasant. A bus out to the Bath Road, a long queue then a long administrative period, despite filling out ALL details online, twice. It was nearly 2 hours after my plane arrived before I was in my hire car and on my way.Reviewed 27 Jun 2017

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8.4

Good car, bad locationPros:The car, employees, service and experience of renting from Sixt were all good; however, returning the car was a nightmare. Somehow Sixt does not have an address that can be found on GPS. The directions from our hotel were convoluted and confusing for someone not familiar with the Heathrow area. Finding Sixt to return the car was the most stressful part of our trip. The car itself was clean and comfortable, the service fine.Cons:LocationReviewed 2 Aug 2017

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10.0

Very easy, great value and a free upgrade!Pros:My rental experience with Sixt was very easy. I was able to pick up the car from a convenient location in West London, without having to pay more for this convenience (other car rental companies charge more for pick up in the city). Upon pickup I was given a free upgrade yo an Audi A6 wagon (R series). The car was very nice and comfortable! Upon return to London, drop off took no more than 3 minutes.Reviewed 4 Jun 2017

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2.0

£600 6 day rental turned nightmare - 3 cars, £1500, 10hrs on the phonePros:Service was politeCons:1. We drove out of London St. Pancras to Inverness with a car that was rented out to us with a punctured tyre, no quality checks what so ever from Sixt. We made it to Inverness by refilling air multiple times and called Sixt for aid once we reached. Despite having full insurance, Sixt was unable to repair the problem or send us a new car until more than 24 hours later which would have destroyed all our plans for this trip. 2. We were then asked to pick up a new car from Inverness airport from Europcar by Sixt as they couldn't fix the matter in a timely fashion. We were told this would be free & insured due to our existing contract with Sixt. When we reached the airport, we were told by Europcar that no approvals had come through from Sixt. We called Sixt and were told approvals were pending in the back end and we would have to pay Europcar £250 for a single night out of pocket despite having full insurance. Sixt also told us that our contract was to be extended for the remaining 4 days the following morning by Sixt based on the original reservation we had with them, with Sixt covering the cost for the remaining days. Sixt would then reimburse us for the £250 once their managers came to work the next morning. This was also sent to us via email in writing. 3. The following morning we received an email from Sixt's claims agency confirming our reservation had been extended by 4 days. However the next day, we realized Sixt had authorized Europcar to charge £1000 to my credit card with no notice or authorization! Sixt had in the back end switched that 4 day reservation to my card without asking or notifying me after sending a confirmation email saying they would cover the entire reservation with Europcar. 4. Despite hours spent on the phone and on hold, there was nothing Sixt or the claims agency could do to reverse the unauthorized charge. We reached Edinburgh the following day and we're told to swap out the Europcar vehicle for a third car from Sixt to stop Europcar charging our credit card £250 per day. 5. Sixt did not have a car ready for us. They had closed our original booking just 30 minutes after the original pick up. It took us 3 hours to get a car and complete the paperwork, all on top of the time taken going out of our way to the airport. 6. We are now in the middle of the lengthy process of trying to get reimbursement for all the additional money charged to us due to the fact that Sixt issued us a faulty car they were unable to repair or replace and moved our booking to competitor at the obscene rate of £250 per day where we charged without authorization for additional days. Instead of celebrating a momentous family graduation, much of our holiday was spent on the phone and at airports dealing with a callous company with ineffective and inefficient processes.Reviewed 22 Jul 2017

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9.2

Pros:Very quick and easy.Cons:The back hatch was previously damaged and would not open normally. We had to jump on the bumper or drive over a curb to open it.Reviewed 24 Dec 2019

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10.0

Cons:ServiceReviewed 24 Nov 2018

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5.2

Pros:Shuttle driver and staff was very friendly.Cons:I was told I had to downgrade my rental or upgrade because the shuttle driver took me to the wrong terminal. Because downgrading wouldn’t work, I had to love up to the larger vehicle and my rental rate DOUBLED!!!Reviewed 31 Dec 2019

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10.0

Pros:Liam went above and beyond in being sure that we had the correct directions and tips for driving out of busy London...especially difficult for an American accustomed to driving on the right!Cons:The drop off rental return location was a little confusing but not too bad. Once we found the hotel parking garage, everything was clearly marked.Reviewed 26 Jun 2019

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6.4

Hidden costs and 2 hour wait for car.Pros:The car was good quality, clean, comfortable and nice to drive worked perfectly for the 2 week holiday.Cons:Had booked an SUV and was given a very small Renault SUV which I knew immediately would not fit our luggage. Agent insisted it would and made me take it. We walked out there and could only fit 2 of 4 bags in the vehicle. Went back in and was made to pay for a size upgrade to an estate car for a considerable amount more. Saw another lady customer argue very loudly that they had not also given her the correct size vehicle and she refused to pay for the upgrade. She was given her wish I guess I should have fought more with the agent, and there was me thinking being polite would help...Reviewed 17 Jul 2017

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6.0

Check for damage beforehandPros:The car was fine. It was relatively new and was comfortable for the 4 of us.Cons:There was no pre-rental condition check of the car done but upon return, the agent went over the car inch by inch and claimed that we had caused a dent that may or may not have been there initially. We are now left with trying to resolve this from another continent.Reviewed 7 Jul 2017

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2.0

Pros:They upgraded the car because I was VERY ANGRY about the bait and switch on the insurance which cost me approximately 200 pounds more than it should have.Cons:WHAT THE HELL IS WRONG WITH YOU IDIOTS!! I BOOKED A RATE WITH INSURANCE ON THE KAYAK SITE AND THEN WHEN I GET TO ENGLAND THEY TOLD ME AT THE DESK THAT THE INSURANCE RATE WAS WRONG AND CHARGED ME 200 POUNDS MORE!! WHY ARE YOU DOING BUSINESS WITH SIXT WHEN THEY OR YOU CLEARLY HAVE NO CLUE.Reviewed 21 Jul 2019

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9.6

Great Car and ExperienceCons:One negative is that European cars are Small. I requested a small SUV and had to upgrade to a full size wagon because there wasn't nearly enough space for the three large pieces of luggage we had.Reviewed 14 Sep 2017

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• How much does it cost to hire a car from Sixt in London?

  On average a car hire from Sixt in London costs $42 per day.

• What is the most popular car hire from Sixt in London?

  Compact (Ford Focus or similar) is the most frequently booked car hire type from Sixt in London.

• How many car hire locations does Sixt have in London?

  Sixt has 18 car hire locations in London. Take a look at our Sixt hire location map to find the best car hires near you.

• Does Sixt have a car hire location at the airport: Heathrow airport (LHR)?

  Yes

• Does Sixt offer shuttle or airport pick-up services from Heathrow airport (LHR)?

  Yes

• Does Sixt have a car hire location at the airport: Gatwick airport (LGW)?

  Yes

• Does Sixt offer shuttle or airport pick-up services from Gatwick airport (LGW)?

  Yes

• Does Sixt have a car hire location at the airport: Stansted airport (STN)?

  Yes

• Does Sixt offer shuttle or airport pick-up services from Stansted airport (STN)?

  Yes