Cons: I sent three emails and tried to call to get a refund because my flight got cancelled by the airline. I never heard back.
Cons: The total price for renters on PR needs to include the third party mandatory insurance which is 15$ a day when you reserve online and needs to be disclose on the web page. Because they wont let you take the car without this insurance so is a surprise when you arrive at the place with an unexpected huge fee. You may have full cover insurance from the USA but it may not have third party protection insurance so you will be charge extra 15$ a day.
Pros: Staff was friendly and the car was pretty much brand new.
Cons: The pickup process was way too slow. It took around 30-40 minutes between signing documents, inspecting the car, etc. This process must be improved! I would probably not rent here again just because of this.
Pros: They canceled the reservation when my flight was slightly delayed because they ran out of cards on a busy weekend
Cons: Actually have the car I rented available...
Pros: The car and staff were fine.
Cons: Tons of hidden costs and fees. Ended up being over double the amount shown on the original booking. Pickup and Dropoff were very confusing. Shuttle took forever to arrive at the airport. No one works at the desk.
Pros: the drop off was quick and easy
Cons: i had to pay for insurance, even when the reservation said i didnt owe anything at pick up
Pros: Friendly and very helpful staff!! Transported to the airport quick and efficient. Would definitely rent with them again!!
Cons: The prepaying of tolls is a complete scam. They overcharged us by 3x for going to san Juan. I wont rent from them again.
Cons: Gave a good rating instead of excellent only because it said on airport terminal. Had to take shuttle. That was main reason we rented from them but it all worked out shuttle was fine.
Pros: Yes, all staff were very kind with us. William did give us some suggestions where to go in our first visit to Puerto Rico!
Cons: I was very satisfied
Pros: Customer Service, speed, and ease of transaction.
Cons: Car was very dirty inside and outside
Sixt has 1 car hire location in Aguadilla. Take a look at our Sixt hire location map to find the best car hires near you.