Book Ace car hires in Aguadilla

Just ok

Pros: Service was good

Cons: Car rental had a pair of used socks in back seat and vehicle was not to clean ...

Very disappointed with ace car rental

Pros: They first said 200.00 deposit then switched it to 250.00. Then wanted proof of car insurance which neber when I reserved car did it say to take proof of insurance... Very unsatisfied n did not rent a car at all.......

Cons: The rate when u up when I wanted to keep the car for longer

Poor pick up and drop off/Horrible desk service

Cons: The guy who takes care of the paperwork was short staffed. He had a line coming out of the office. We had to wait almost a hour just to drop off the car. On top of it all the van driver was no where to be found. We had to wait another half hour for him. He was in a car texting for the half hour he was MIA. He was offended when I honked the horn because we didn't want to miss our flight. I also had to put my luggage in the van. He had a bad attitude and seemed like he didn't want to work. I wish I would have taken his name so I can report him directly to the rental company.

Horrible Start that ended well

Pros: I like how fast our issue was handled when the car we had rented died on the opposite side of the island. We had been stranded due to the condition of the vehicle and another location brought us a replacement car within half an hour.

Cons: When I first picked up the car there was an incredibly bad smell and a package of used condoms in the car. The engine would stutter when going uphill and the vehicle had stalled a few times while stopped for traffic lights. There were noises whenever we went around corners and a few other technical issues that did not make us feel safe. We were getting nervous about driving anywhere to go on our vacation adventures and sure enough, before we could call and complain, the car died on us for no reason out in the middle of nowhere.