Puerto Vallarta hotels near Teatro Vallarta

Pros: We grabbed breakfast everyday in the market cafe and it was great. The staff was always very catering to our needs

Cons: Nothing could've been better

Pros: The cleanliness and friendliness of the staff.

Cons: The beach was not inviting.

Pros: The friendly staff and property. The restaurants were great too! The 4th of July celebration was fantastic !

Cons: That the staff tried to sell us a timeshare, and they were not happy when we said, No! The beds and pillows could had been more comfortable.

Pros: Beautiful room Beautiful beach Spa was spectacular Pools were beautiful

Cons: N/A

Pros: Staff very friendly Alcoholic drinks excellent Pool areas awesome

Pros: I did like the amenities at the resort along with the ease of checkin/check out

Cons: I didn’t like the actual beach front and would have loved if there were more entertainment opportunities

Pros: Location and being all inclusive. Beautiful Resort.

Cons: Guests come out early and put towels and small object on beach/pool chairs to reserve them and most are not used, but left us without chair to enjoy. Resort does not have any policy on time limit.

Pros:  the supervisor and the manager were awesome. Resort location is awesome serving staff and restaurants were awesome. Ordering room service was easy breezy!

Cons: Room smell like mildew/ mold  at front desk wasn’t friendly or accommodating. Her attitude was very dry.

Pros: The food was very good as were all the staff.

Cons: We were there last year and thought the rooms were much better than this trip. We moved rooms from the 2nd floor to the 6th. 2nd floor room had holes in the curtains, counter tops need polishing, no maid service until late pm. , no regular coffee.

Pros: Service was incredible throughout the resort. Every room is ocean front and the view can’t be beat.

Cons: They allow chair hogs to reserve lounges by the pool starting early in the morning. Seats sit empty with stuff on them for hours. Ridiculous! All chairs taken by 9 AM.

Pros: The resort was beautiful. Exactly like the pictures online! Every room had an ocean view. It was gated, therefore we felt very safe. The spa was very nice. The staff was very friendly and welcoming! We can’t wait to go back.

Cons: The only thing I can think of was the elevators were a bit stuffy. Other than that, it was perfect!

Pros: Everything about was awesome. The staff was exceptionally pleasant. It was a pleasure to be there. I would definitely recommend to family and friends.

Pros: staff was so friendly! excellent bar service ! great food choices, room was very nice! wonderful visit

Cons: temperature in all pools, to warm and to water to cloudy, didn't feel clean. didn't like food at Mexican restaurant. very long line for breakfast buffet.

Pros: Service is fantastic

Cons: A lot of kids checked in on our third day there....that was only downside.

Pros: Pools are nice, some staff are nice and some are not. Taco bar was superb.

Cons: Overrated for the paid amount. No child care. Waitress and waiters took longer to attend to your needs. My glass of water was not refilled when asked the first time. Had to remind them 3-4 times then it was refilled. Food was ok not great Rooms were not attended until after 4 pm.

Pros: Staff treats you well, rooms with nice views.

Cons: Service is very slow, they take 2 hours to get towels or anything you you need. They can definitely improve on service. Also they guy who was supposed to introduce us to services or things to do in the resort was more interested in selling romantic dinner and spa time. Had to question him directly to find out things to do in the resort.

Pros: We liked the pools.

Cons: The fridge is terrible. We had to bring our ice packs to the concierge to freeze for us. The rooms are Ok. I wish they were a bit cleaner and more functional — it was a bit rundown. The bellboys forgot to bring up our bags after two hours so we had to go down and grab them ourselves. Overall, we had a decent time — not the best. Could have been better.

Pros: Overall the service was amazing, Pools & Lobby area is beautiful!! The food was amazing at all the restaurants we ate for being an all-inclusive resort.

Cons: Rooms Definitely need to be upgraded! To me it was more like a three star resort felt like room was a little dirty we had to change rooms when we got there because first room we got was not clean. We got our room almost at 6 PM instead of 3 PM

Pros: Great location with good beach and pools. The room and bed were very comfortable. Fun entertainment and activities.

Cons: A little pushy about joining the membership club. Food was good but not outstanding.

Pros: Breakfast buffet was great.

Cons: Dinner buffet. Rocky beach.

Pros: Good food and drinks

Cons: Money went missing from our room. Lots of children.

Pros: The hotel is clean and big. The staff is friendly. The room was clean and modern. Many pools , for adults and kids. The beach was clean and the ocean water warm but murky. The town is 10 minutes away.

Cons: The food and drinks were horrible. The first night we arrived , we tried ( 9 people int the group ) Castaways seafood restaurant and it was not that great. I did not like the fish so I ordered the rib eye and it was not seasoned or cooked properly. Most of us had to return the plates back so we can order other things from the menu. I ordered a Mojito and when i got it I thought i was given a glass of water ! I asked the waiter if i was given someone else's drink but he told me that the drink is fine and this is how they make drinks for Americans because we don't like them strong ! From that point on I just ordered shots of Hornitos tequila or just Hornitos with a splash of lemon juice. The next day , we tried the Mexican place , downstairs, and their food was almost uneatable. I was frustrated with what I got , so I ordered chicken tacos to keep it simple. I got three dry (probably microwaved chicken ) tacos with nothing in them. Did not even try the Japanese or the Italian place next door because if you cannot have decent Mexican food in Mexico , why even bother with Japanese or Italian . We left the hotel and went to some local Mexican restaurants and had great Mexican seafood/pastor. P.S: - The staff at the restaurants and the buffet were friendly and very helpful. - The buffet was the best thing they had at the hotel. We just ate their the whole time.

Pros: The grounds and the lobby are beautiful.

Cons: Our room was very musty smelling. I also was very disappointed with the quality of the food.

Pros: Beautiful views, shows every night, 10 minute cab from downtown

Cons: The staff was okay. I felt like they could have been a bit more genuinely nice as a whole.

Pros: Location and beauty..

Cons: The fee's that they charge when you book on line!

Pros: Check-in was easy, bell hop led us to our room which was not ready so we had to go back to the front desk to get another room assignment. Second room was much smaller, faced the inner courtyard area. It also did not have a balcony like the first room did. It had one window which faced the inner courtyard area and another window with obscured glass to let in natural sunlight. Couldn't leave the courtyard window open for security reasons. I understand the location and "ocean smells" that occur but the room was quite musty smelling...beyond what I have ever experienced in an near-ocean hotel. A room with a balcony and window to the exterior would allow you to air the room out a bit. The bathroom was fine, shower a bit small but it worked for our needs. Decent closet with pelnty of hangers, a shelf, and a safe. The room also had a small 3-drawer dresser but every drawer slide was broken so it took a little work to open and close them. Overall, the location is the greatest value of this hotel. The lobby, courtyard and rooms are finished with typical spanish decor. The bed was quite comfortable and rooftop area and pool are very inviting and offer decent views of downtown and the farmers market area.

Pros: This place is charming and you have access to their two other properties including Los Arcos on the beach. All 3 pools are great, we liked the rooftoop lounge/pool the best.

Cons: I don't think any of the rooms here have outdoor patios, ours didn't and also did not have a window we could open. Other than that, we would stay here again for sure. Excellent location.

Pros: Bartender  & Concierge

Cons: Our request for a sink stopper for kitchen sink fell on deaf ears, after 6 days we gave us. So much for preserving water as the noted on the Hotel's literature for limiting changing of bedding and towels.

Pros: The hotel is in a great central location, right in the middle of Old Town and has a really nice roof deck pool. The staff were great, very friendly and helpful. The rooms were very clean and the bed was comfortable. Nice fluffy towels. A/C worked well.

Cons: The std room we booked was very small without a dresser and the window opened to an interior courtyard. We were staying for a week so we upgraded to a larger room with a small kitchenette (no microwave). The 2nd room had no opening windows.

Pros: Extremely friendly staff, nice room with great bed, and quiet rooftop pool overlooking the ocean. Location is perfect with Los Arcos beach resort across the street. Deluxe room (301) even had ocean view.

Cons: No in-room coffee.

Pros: Great location in charming old town. Short walk to beach, pubs, and several great restaurants

Cons: No , we have never been disappointed in several stays

Pros: Location, staff.

Cons: Rooms a bit noisy, awful bed.

Pros: Charming Hotel. Good location.

Cons: Small room. Dirty windows.

Pros: nice quiet hotel

Cons: 1) You cannot bring a guest into your room. 2) You have to wear a plastic band around your wrist, even though this is not an all-inclusive place. Strange!

Pros: The courtesy of the front desk employee Q and the manager of this authentic little Mexican hotel. The morning coffe by the lobby is delicious, as the warm home made cookies.

Cons: The bathroom was a bit small, especially the toilet area, but that fact will not hold me to come back.

Pros: Location

Cons: Room has a very strong musty odor

Pros: Jorge who served drinks/food on the beach was excellent. Isabelle at front desk was very helpful. The bellman were very kind and held our bags for 3 days which was great! The servers at breakfast buffet were exceptional - able to order specialty coffees and made to order eggs, etc. Thank you!

Cons: Thought we had booked a "deluxe" room with balcony. Learned upon check in that "deluxe" does not guarantee balcony or bed type. Rooms could use some updating. Beach service varied greatly depending on server. Great location! Great for large group - we had 25!

Pros: The staff is excellent.

Cons: This is not the place for someone who is well traveled. Even the most exclusive rooms are basic, No tubs, no frills. Spa is a joke, Lack of service and amenities. Pools are small and crowded with children, Beach is insanely small and rocky. Very limited lounging on the beach side. The place is covered with Timeshare families. So large parties with many screaming kids! Not the place for Honeymooners, Young singles/ couples, or a relaxing getaway. Best for a family of 5 on a budget.

Cons: Do not book if you’re expecting 5* luxury. It’s more like a 3*. We arrived and the room smelt so they moved us 3 doors down. Our view was a wall outside, we then asked for another room as we’d come for our honeymoon and were told we had to pay for it. The rooms are old and basic, the sheets were rough and grainy but they still believe they’re 5*. We went to the front desk 8 times during our stay as we couldn’t get in to our room. Every time we complained we were told there’s nothing they can do. Our lights didn’t work in our room and neither did the telephone so again we had to go to the front desk to ask someone to fix the issues. Spend a little more and go for an actual 5* resort.

Pros: The alcarte restaurants meals were very tasty and satisfying! The buffets are always clean, fresh food. Very cheerful employees. Hotel very clean.

Cons: We had a few glips with trip. I booked my daughter and family with Booking.com and hotel took payment before we checked her in. Hotel did not send a receipt that they did take payment and front desk clerks would not trust that the company already did it day before we checked in. I had a little run around but able to contact creditcard company, took photo with hotels name and what they put on hold. Still had to pay for a night in pesos and they allowed for full access once this was done.I stress that if any hotel does this before I check in that there should be an emailed receipt that all is good from accounting so I will not have this type of stress again. Another issue was also handled very well but still caused some stress too. The customer service fellow went out of his way to correct everything. Wished I had names.

Pros: I liked the restaurant view, the pools, and fast check out.

Cons: Upon arrival they didn’t have our “greet package” ready. Which are the towel cards and info on the restaurants. Our room smelled like cigarettes while the doors were closed. They “fixed” it by spraying glade air freshener in the vent. I was really upset and made me question the cleanliness. The snack bar by the pools service, was terrible. I was ignored by 2 servers and had to ask the cook line where could I order some food. I spoke to Miguel about all these issues and he only cared to try to sell us a “time share”. Upon check out the front desk tried to charge an outside call coming in. But i explained it was a dr. Call and they took care of it immediately.

Pros: The staff were all very accommodating, friendly and happy to help. The rooms were clean and well kept through the entire stay. The location was great and absolutely beautiful.

Cons: The food wasn't very great. It seems the kitchen is not the cleanest of places. We found fish bones in the pork and the lettuce definitely got me sick. I spent 12 hours feeling the revenge, if you know what I mean. I would save the money on the all inclusive. Also, I would recommend the beer or simple drinks. Anything like margaritas or bloody Mary's tasted awful.

Pros: The location0

Cons: The room was basic , shabby with an awful view of air conditioning units.

Pros: The staff are so friendly and attentive. Food at restaurants was delicious.

Cons: The bed could use more comfortable mattresses and pillows.

Pros: Loved the omelets and quesadillas. The cevicheria is to die for. Great chef.

Cons: The beds are way too hard.

Pros: The good was excellent

Cons: The beds

Pros: The buffet

Cons: The fact that we got charged almost $ 2000.00 for one week and didnt have all inclusive. We had to pay for our lunch and dinner and got treated like second class customers. Also we had to use the hotel phone for 10 min. And got a $ 125.00 charge on our credit card. We were unable to talk to any management ppl. Next time we go somewhere else.

Pros: Most of the staff were very friendly, especially in the restaurants. Not so much at the front desk.

Cons: Building, especially the rooms did not have good air circulation. Our bedding seem to be wet/damp, and it felt not fresh. The property need some TLC. Entrance to the property could be a little more inviting, clean, and just need some fixing. The roof for the whole property needs to be changed, it makes the building so old and not taken care of.

Pros: I have allergies, in some cases, it was easily accommodated. In the evenings there was free entertainment. It was easy to get a taxi or Uber. The resort offers 3 pools a tennis court and room service until 11 pm!

Pros: food was wonderful for the breakfast....great location

Cons: bed was odd. it kept sliding in and out and wouldn't lock in place.

Pros: The situation , Restaurant , pools The staff do an excellent job I will comeback

Pros: Location! Right on the beach and Malecon! Adults pool looked right out onto the beach/ocean when we got tired of the sand and vendors! We walked everywhere! Had a great time!

Pros: Close to beach. Had 3 pools and jacuzzi

Cons: Ground from beach to pools could of been kept cleaner. Our rooms air conditioner didn’t work properly. It took about 4 hours before they came to fix it. Still didn’t work properly came the following day worked on it then it started dripping water on bed from the air conditioner that vent is on ceiling. We kept reporting the incident and finally got fixed the right way the night before we had to leave☹️

Pros: Nice service

Pros: The staff at reception Luis bent over backwards to help us