Puerto Vallarta hotels near El Faro Lighthouse
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With a stay at Casa Velas – Adults only in Puerto Vallarta, you'll be near the airport, steps from Marina Vallarta and a 4-minute drive from Cruise Ship Terminal. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Vallarta? This property has facilities measuring 3663 square feet (340 square meters), including a meeting room. A shuttle from the hotel to the airport is complimentary during limited hours.
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Overall 9.5 Excellent
Based on 498 reviews
All reviews
- All reviews
- Couples
Mediocre
3.7
Excellent
10.0
Pros: Great place to get away and relax. Spa is awesome!!
Excellent
10.0
Pros: The food you would even want to pay for if it wasn't all inclusive. The service was unbelievable. It also comes included with a beach front property right down the street. It's really quiet and peaceful. We had an amazing time!!!!
Excellent
9.6
Pros: The staff at this resort are the best you will experience. Person after person went beyond the call of duty from the restaurants to the pool bar to the reception staff. Size of the resort made it so easy to get around.
Good
7.7
Pros: Boutique nature of resort equates to large availability for cabanas and pool chairs. Food & drink were outstanding. WIFI was great throughout the resort.
Good
7.5
Pros: Most of the facilities were really nice. The pool area was excellent and the food was good. The staff was incredibly helpful, particularly because we were celebrating our birthdays. 5-star staff.
Excellent
10.0
Pros: Excellent all around. Impeccable attention to detail. Calm, relaxing, just perfect for a work conference location. Highly recommend it. Would return anytime. Great staff. Love it. Near all. Perfect.
Excellent
10.0
Pros: The staff was wonderful, the place was beautiful, and the food was awesome. We would definitely go back there!
Good
7.9
Pros: Everyone was very friendly
Excellent
10.0
Pros: Karina, the manager, and the entire staff were truly professional and just wanted us to enjoy our vacation. By the way, definitely don't forget to make it to the Ocean Club, and if you're staying for 5 nights, you'll get to try a restaurant at the Grand Velas; don't miss it!
Details
Reviews
Overall 9.5 Excellent
Based on 498 reviews
Amenities
10.0
Comfort
9.5
Service
9.4
Vibe
9.2
Value
9.0
Location
8.9
Food
8.8
Wellness
8.3
Room
8.0
Service
8.9
Food
8.8
3.7 Mediocre
Pros:
Cons: Internet does not work and staff was not attentive. hotel changed room when we checked in to a smaller room than we booked (and paid for).
10.0 Excellent
Pros: Great place to get away and relax. Spa is awesome!!
Cons:
10.0 Excellent
Pros: The food you would even want to pay for if it wasn't all inclusive. The service was unbelievable. It also comes included with a beach front property right down the street. It's really quiet and peaceful. We had an amazing time!!!!
Cons:
9.6 Excellent
Pros: The staff at this resort are the best you will experience. Person after person went beyond the call of duty from the restaurants to the pool bar to the reception staff. Size of the resort made it so easy to get around.
Cons: Our room did not have one comfortable chair in it. In past years we had a couch but this room had only 2 cane dining room type chairs.
7.7 Good
Pros: Boutique nature of resort equates to large availability for cabanas and pool chairs. Food & drink were outstanding. WIFI was great throughout the resort.
Cons: The base room was one of the smallest we have ever had in any hotel; We felt it was necessary to upgrade rooms resulting in added costs we did not plan on.
7.5 Good
Pros: Most of the facilities were really nice. The pool area was excellent and the food was good. The staff was incredibly helpful, particularly because we were celebrating our birthdays. 5-star staff.
Cons: I didn't like the lack of immediate access to the beach. Further, I didn't like the private pool area set up at all. There was no way to access the pool directly from back patio. I also didn't like the fact that it was an all-inclusive yet I was presented with a bill for almost everything. I was never quite sure if something was extra, or not. That was really annoying.
10.0 Excellent
Pros: Excellent all around. Impeccable attention to detail. Calm, relaxing, just perfect for a work conference location. Highly recommend it. Would return anytime. Great staff. Love it. Near all. Perfect.
Cons: All great.
10.0 Excellent
Pros: The staff was wonderful, the place was beautiful, and the food was awesome. We would definitely go back there!
Cons:
7.9 Good
Pros: Everyone was very friendly
Cons: As they filled up during the week the service tailed off significantly. Only one restaurant but wide mrenu. Also Italian night didn’t have a single Pasta dish on menu ?
10.0 Excellent
Pros: Karina, the manager, and the entire staff were truly professional and just wanted us to enjoy our vacation. By the way, definitely don't forget to make it to the Ocean Club, and if you're staying for 5 nights, you'll get to try a restaurant at the Grand Velas; don't miss it!
Cons: having to leave ;-)
With a stay at Casa Velas – Adults only in Puerto Vallarta, you'll be near the airport, steps from Marina Vallarta and a 4-minute drive from Cruise Ship Terminal. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Puerto Vallarta? This property has facilities measuring 3663 square feet (340 square meters), including a meeting room. A shuttle from the hotel to the airport is complimentary during limited hours.
Nestled on the beach, this Puerto Vallarta property is just steps from International Convention Center and Marina Vallarta. Bay of Banderas and Cruise Ship Terminal are also within 3 mi (5 km).
Overall 9.3 Excellent
Based on 1,757 reviews
All reviews
- All reviews
- Families
Good
6.7
Pros: It was clean and staff are friendly
Excellent
8.5
Pros: The grounds are lovely and the staff is great. The access to the beach is a real bonus. Senate at all three restaurants and the food was a cut above what I had initially expected, especially the breakfasts. The rooms are a little Spartan, but honestly very comfortable and extremely clean.
Good
6.3
Okay
5.8
Pros: Nice staff decent food
Excellent
8.8
Pros: Service is excellent
Mediocre
3.8
Excellent
10.0
Pros: Beautiful grounds, suites nice w/ great views, pools, bars.
Restaurants were good for breakfast, lunch and dinner - open all day long.
Friendly staff.
Cooking classes, karaoke, dancing, etc.
Good
7.9
Excellent
10.0
Pros: The service was great. The staff very friendly and helpful. The food was delicious The Place was very clean. This may sound silly but the public bathrooms had scents oils that made them smell very nice and they were always clean. We had a fabulous time.
Details
Reviews
Overall 9.3 Excellent
Based on 1,757 reviews
Service
9.4
Location
9.2
Amenities
8.9
Cleanliness
8.9
Food
8.6
Comfort
8.5
Room
8.5
Breakfast
8.3
Wellness
3.3
Service
9.5
Location
9.3
Cleanliness
9.1
Beach
8.8
Amenities
8.8
Pool
8.6
Food
8.6
Comfort
8.6
Room
8.0
6.7 Good
Pros: It was clean and staff are friendly
Cons: I was offer to upgrade to a room with a view which I appreciated but they didn’t tell me that I was located right next to stairs and an elevator. It was very noise with people walking and it echoed hard to sleep, also I was right next the staff lien closet and you can always hear them talking and opening the door and very early times of the morning. Our sleep was interrupted many times throughout our stay there. Just honk he should have told me. I paid extra to move and I probably won’t have if I knew the location of the room.
8.5 Excellent
Pros: The grounds are lovely and the staff is great. The access to the beach is a real bonus. Senate at all three restaurants and the food was a cut above what I had initially expected, especially the breakfasts. The rooms are a little Spartan, but honestly very comfortable and extremely clean.
Cons: There is no real bar. People hang at the pool all day and they serve drinks in the lobby and restaurants at night, but there isn't a regular bar anywhere on property. Given the amount of alcohol the staff has to run and get (even delivering to rooms) it would seem everyone would be happier with a place that had some music To hang out in. Likely they view the lobby this way, but the ambiance is wrong. It's my only complaint.
6.3 Good
Pros:
Cons: room location was one of the worst on the property, simply because it was not reserved directly through the hotel.
5.8 Okay
Pros: Nice staff decent food
Cons: Very old, rooms definitely need to be renovated I could hear other rooms moving furniture
8.8 Excellent
Pros: Service is excellent
Cons:
3.8 Mediocre
Pros:
Cons: Cockroche big as my thumb. Steak was a blob of fat with brown gravy.thin walls
10.0 Excellent
Pros: Beautiful grounds, suites nice w/ great views, pools, bars.
Restaurants were good for breakfast, lunch and dinner - open all day long.
Friendly staff.
Cooking classes, karaoke, dancing, etc.
Cons: Only issue we had was that the Mariachi band played in the lobby until 2am, which included trumpets playing loudly. Some guests took that party to their rooms after causing a disturbance.
We called front desk and resort compensated us with a couple of $90 spa certificates (hour massage) as well as champagne and choc-covered strawberries. Appreciated that.
7.9 Good
Pros:
Cons: No showers by the pools.
10.0 Excellent
Pros: The service was great. The staff very friendly and helpful. The food was delicious The Place was very clean. This may sound silly but the public bathrooms had scents oils that made them smell very nice and they were always clean. We had a fabulous time.
Cons: The bathrooms were a little far from the beach area.
Nestled on the beach, this Puerto Vallarta property is just steps from International Convention Center and Marina Vallarta. Bay of Banderas and Cruise Ship Terminal are also within 3 mi (5 km).
Make the most of a once in a lifetime vacation at Marriott Puerto Vallarta Resort & Spa. You'll be pampered with a beachfront location, along with multiple swimming pools and on-site restaurants. Allow our very own Tequila Casamagna to add a little extra spark to your lounging experiences. Our hotel is near downtown Puerto Vallarta, as well as Malecon Puerto Vallarta and Galeria Vallarta mall. You and your loved ones will have plenty to do while at the resort and away from it. All rooms and suites come with a balcony or terrace so you'll never be far from an incredible view. You'll also have a cozy pillowtop mattress to lie on, Netflix availability through your flat-panel TV and complimentary robes to lounge in. We offer 15 venues, indoors and outdoors, for special occasions such as a LGTB wedding. Be sure to stop by Ohtli Spa for aromatherapy or a couples massage before your Mexico stay comes to an end. Let Marriott Puerto Vallarta Resort & Spa fill your vacation void in the best way imaginable.
Overall 9.1 Excellent
Based on 2,682 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Beautiful location
Excellent
10.0
Pros: Sincere and Caring Customer Service from all employees...Excellent Facilities....Quiet location in Puerto Vallarta
Excellent
10.0
Pros: We liked all
Poor
1.0
Pros: Staff was friendly and helpful.
Excellent
9.2
Pros: The location and amenities were great.
Good
7.0
Excellent
10.0
Pros: The Breakfast Buffet, the pool and bar area were amazing. We didn’t have to leave the hotel for food if we didn’t want to.
Excellent
10.0
Pros: Excellent location, the people working here were amazing. Love this place. Clean and overall the services were great.
Excellent
10.0
Pros: The staff was AMAZING!! I have never experienced such wonderful service. The staff got to know us by name, and we looked forward to seeing them daily. We visited the spa and all but one restaurant on the property. We would go back in a heartbeat!
Excellent
9.0
Pros: Service
Excellent
10.0
Pros: wonderful staff!!!! comfortable bed!!!!! delicious seafood!!!!
Good
7.0
Pros: The staff was wonderful.
Details
Reviews
Overall 9.1 Excellent
Based on 2,682 reviews
Location
9.4
Service
9.0
Breakfast
9.0
Amenities
8.6
Food
8.6
Pool
8.2
Room
7.7
WiFi
7.6
Value
6.4
Location
9.3
Service
9.2
Breakfast
8.9
Food
8.7
Amenities
8.5
Pool
7.7
Cleanliness
7.3
Room
7.1
Location
9.4
Service
9.2
Room
6.9
Cleanliness
6.9
Value
6.3
Comfort
6.1
10.0 Excellent
Pros: Beautiful location
Cons: Very pretty
10.0 Excellent
Pros: Sincere and Caring Customer Service from all employees...Excellent Facilities....Quiet location in Puerto Vallarta
Cons: Nothing
10.0 Excellent
Pros: We liked all
Cons: When I buy the from you it was $350, but when we arraive it was $480 : (
1.0 Poor
Pros: Staff was friendly and helpful.
Cons: When I reserved the hotel I was not informed that the pool and spa area was closed for renovations. Also the beach area has crocodile that made the beach area unsafe.
9.2 Excellent
Pros: The location and amenities were great.
Cons: After having 2 back surgeries, the beds were too firm and uncomfortable for me to sleep. I definitely did not get much rest while sleeping.
7.0 Good
Pros:
Cons: AC WAS NOT WORKING , TOOK 2 NIGHTS BEFORE FIXED AND THE SMELL IN THE ROOM
10.0 Excellent
Pros: The Breakfast Buffet, the pool and bar area were amazing. We didn’t have to leave the hotel for food if we didn’t want to.
Cons:
10.0 Excellent
Pros: Excellent location, the people working here were amazing. Love this place. Clean and overall the services were great.
Cons:
10.0 Excellent
Pros: The staff was AMAZING!! I have never experienced such wonderful service. The staff got to know us by name, and we looked forward to seeing them daily. We visited the spa and all but one restaurant on the property. We would go back in a heartbeat!
Cons:
9.0 Excellent
Pros: Service
Cons: Size of the hotel (too big)
10.0 Excellent
Pros: wonderful staff!!!! comfortable bed!!!!! delicious seafood!!!!
Cons:
7.0 Good
Pros: The staff was wonderful.
Cons: The pool was under construction. Would not have stayed at this hotel had that been advertised.
Make the most of a once in a lifetime vacation at Marriott Puerto Vallarta Resort & Spa. You'll be pampered with a beachfront location, along with multiple swimming pools and on-site restaurants. Allow our very own Tequila Casamagna to add a little extra spark to your lounging experiences. Our hotel is near downtown Puerto Vallarta, as well as Malecon Puerto Vallarta and Galeria Vallarta mall. You and your loved ones will have plenty to do while at the resort and away from it. All rooms and suites come with a balcony or terrace so you'll never be far from an incredible view. You'll also have a cozy pillowtop mattress to lie on, Netflix availability through your flat-panel TV and complimentary robes to lounge in. We offer 15 venues, indoors and outdoors, for special occasions such as a LGTB wedding. Be sure to stop by Ohtli Spa for aromatherapy or a couples massage before your Mexico stay comes to an end. Let Marriott Puerto Vallarta Resort & Spa fill your vacation void in the best way imaginable.
Club Regina Puerto Vallarta wraps elegance and tradition around relaxing ocean and marina views. Our guests have access to all amenities that Club Regina Puerto Vallarta has to offer including an on-site restaurant and bar, beautiful accommodations and revitalizing swimming pools.The resort does have parking for a fee of $5 a day.
Overall 9.1 Excellent
Based on 835 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.2
Pros: The property was clean at all times, all of the facilities were properly functioning (which isn't always the case in my experience). There were a lot of nice activities to do inside the resort and it was located about 20 mins walk from the Marina (lots of restaurants and boat tours).
Excellent
10.0
Pros: I loved my 1 bedroom suite, the location was perfect, the staff exceeded my expectations, all in all just a great week.
Okay
5.5
Excellent
9.6
Pros: Beautiful grounds, great location, rooms were very nice
Mediocre
3.0
Pros: Outdoor area was nice
Excellent
8.0
Pros: The staff and location are great!
Excellent
10.0
Pros: Alberto was very helpful with a variety of transportation needs we had over the five day period.
Good
7.1
Pros: It was nice having starbucks coffee at the lobby and the girl at the bar was incredibly nice. Great view towards the ocean,, nice pool.
Details
Reviews
Overall 9.1 Excellent
Based on 835 reviews
Breakfast
10.0
Location
9.5
Pool
8.8
Amenities
8.8
Service
8.7
Comfort
8.6
Room
7.6
Bar
5.0
Location
9.3
Pool
9.0
Service
9.0
Amenities
8.9
Beach
8.3
Room
7.1
Service
8.3
9.2 Excellent
Pros: The property was clean at all times, all of the facilities were properly functioning (which isn't always the case in my experience). There were a lot of nice activities to do inside the resort and it was located about 20 mins walk from the Marina (lots of restaurants and boat tours).
Cons: We were told the morning of our check out that there was a free city tour that we could have had, but we weren't advised of it when checking in.
10.0 Excellent
Pros: I loved my 1 bedroom suite, the location was perfect, the staff exceeded my expectations, all in all just a great week.
Cons: Tiny television - very outdated. Would have liked more channels in English.
5.5 Okay
Pros:
Cons: No Room Service No restaurante after 23.00 No place to Buy Water after 23.00 No servibar
9.6 Excellent
Pros: Beautiful grounds, great location, rooms were very nice
Cons: Nothing really
3.0 Mediocre
Pros: Outdoor area was nice
Cons: Old building, outdated furniture, dirty bathroom, expensive water(69MXN per bottle).
8.0 Excellent
Pros: The staff and location are great!
Cons: The pool bar has very slow service (overly busy) and the drinks are mostly juice.
10.0 Excellent
Pros: Alberto was very helpful with a variety of transportation needs we had over the five day period.
Cons: N/A
7.1 Good
Pros: It was nice having starbucks coffee at the lobby and the girl at the bar was incredibly nice. Great view towards the ocean,, nice pool.
Cons: It was obviously the slow season but the Front desk employee refused to even try get me another room under the excuse she was not allowed to change rooms and did not even try to accomodate. No visits are allowed from outside people and even if you provide a logical explanation you are obliged to make your friends wait on the other side of the barrier. Incredible smell of mold all over the place but I guess it is due to the humidity..The rest of the staff were very good(except the front desk)
Club Regina Puerto Vallarta wraps elegance and tradition around relaxing ocean and marina views. Our guests have access to all amenities that Club Regina Puerto Vallarta has to offer including an on-site restaurant and bar, beautiful accommodations and revitalizing swimming pools.The resort does have parking for a fee of $5 a day.
Modern Hotel near Puerto Vallarta’s Airport In the heart of the Marina Area, the modern Holiday Inn Express® Puerto Vallarta Hotel offers guests the best experience for business and leisure travel. We are down the road from the Puerto Vallarta International Airport, near the International Convention Center and ten minutes from downtown. We are the closest hotel to the industrial area of the city and we are located next step of Hospiten Hospital, a renowned medical tourism facility. Discover the city by strolling through the famous Puerto Vallarta’s Malecón boardwalk and explore the alleys down the cobblestone streets of Viejo Vallarta. Enjoy the sun at Los Muertos beach or take a tour and visit Las Caletas and Yelapa beaches or the Marieta Islands. A lobby with a lounge area welcomes you back from your day’s activities, and our front desk staff is always ready to assist you. Take time to relax in the guest patio and unwind in its beautiful pool and Jacuzzi while enjoying a panoramic view of the city. Make the most of our meeting rooms and spacious boardroom with modern equipment to host events or meet with clients. Rest in comfortable rooms and start your days with our complimentary breakfast buffet bar.
Overall 9.1 Excellent
Based on 738 reviews
All reviews
- All reviews
- Couples
- Business
- Solo
- Families
Excellent
9.0
Pros: Efficient and modern hotel
Excellent
10.0
Pros: I like how the staff our very nice and helpf
Excellent
9.0
Pros: Great Staff, pool
Excellent
10.0
Pros: Everything was 5 STAR .Daily free breakfast was awesome.Hotel manager and his entire staff, and cleaning staff were all 5STAR. Could not have been better and more helpful.
Good
7.0
Pros: HIE's close proximity to the airport makes it a great place to stay if you are arriving late or leaving anytime. The gym looked great although we didn’t use it. Breakfast on Sunday was popular, crowded and offered a variety of items.
Excellent
9.2
Pros: The beds were really comfortable. The airconditioner awesome. Nice view. Wonderful breakfast and really helpful staff. Convenient access to transportation to the airport. Shower was wonderful. Very quiet room. We have stayed there on 2 different trips for several days. There is an awesome hospital next door if you have a problem. There is a large store across the street with groceries and anything you would need.
Excellent
10.0
Pros: This hotel is wonderful, very clean and comfortable in a convenient location near the airport and marina in Puerto Vallarta. The staff are excellent, professional and friendly! The free breakfast is also very good.
Excellent
10.0
Pros: Everything is great at this hotel. Very close to the airport. New installations, impeccably clean, amazing breakfast.
Excellent
9.6
Pros: Friendly staff, lovely rooms. Great breakfast.
Excellent
9.6
Pros: Nice pool, clean spacious rooms.
Excellent
10.0
Pros: Beautiful design, clean,and comfortable.
Excellent
10.0
Pros: The location
Details
Reviews
Overall 9.1 Excellent
Based on 738 reviews
WiFi
10.0
Cleanliness
9.1
Amenities
9.0
Service
8.9
Location
8.9
Breakfast
8.8
Vibe
8.8
Comfort
8.6
Room
8.4
Beach
5.6
Location
9.2
Breakfast
9.1
Service
8.9
Comfort
8.0
Room
7.7
Location
8.6
Service
8.4
Breakfast
8.2
Service
8.7
Breakfast
8.7
Room
7.8
Service
8.9
Location
8.9
Room
7.7
9.0 Excellent
Pros: Efficient and modern hotel
Cons:
10.0 Excellent
Pros: I like how the staff our very nice and helpf
Cons: Muy buen servicio
9.0 Excellent
Pros: Great Staff, pool
Cons: No
10.0 Excellent
Pros: Everything was 5 STAR .Daily free breakfast was awesome.Hotel manager and his entire staff, and cleaning staff were all 5STAR. Could not have been better and more helpful.
Cons: Obviously nothing could have been better.
7.0 Good
Pros: HIE's close proximity to the airport makes it a great place to stay if you are arriving late or leaving anytime. The gym looked great although we didn’t use it. Breakfast on Sunday was popular, crowded and offered a variety of items.
Cons: We wanted the window open as the room had a slight odor of mildew. Although I had asked for a quiet room the ambient noise from outside made sleeping difficult even with earplugs.
9.2 Excellent
Pros: The beds were really comfortable. The airconditioner awesome. Nice view. Wonderful breakfast and really helpful staff. Convenient access to transportation to the airport. Shower was wonderful. Very quiet room. We have stayed there on 2 different trips for several days. There is an awesome hospital next door if you have a problem. There is a large store across the street with groceries and anything you would need.
Cons: Floors were really dirty. We could have used some hand towels, only got one and no face cloths. We don't drink coffee but if we did there was no way to stir it but then also no creamer or sugar anyway. The paper cups were to thin to hold hot liquid. For longer stays we would have liked to have a small fridge even if we had to pay extra.
10.0 Excellent
Pros: This hotel is wonderful, very clean and comfortable in a convenient location near the airport and marina in Puerto Vallarta. The staff are excellent, professional and friendly! The free breakfast is also very good.
Cons:
10.0 Excellent
Pros: Everything is great at this hotel. Very close to the airport. New installations, impeccably clean, amazing breakfast.
Cons:
9.6 Excellent
Pros: Friendly staff, lovely rooms. Great breakfast.
Cons: A restaurant/bar would be good.
9.6 Excellent
Pros: Nice pool, clean spacious rooms.
Cons: Originally given a key to check in, and there was someone in the room!
10.0 Excellent
Pros: Beautiful design, clean,and comfortable.
Cons: Nothing.oh there were some repairs that were on perfect, but definitely worth the price.
10.0 Excellent
Pros: The location
Cons:
Modern Hotel near Puerto Vallarta’s Airport In the heart of the Marina Area, the modern Holiday Inn Express® Puerto Vallarta Hotel offers guests the best experience for business and leisure travel. We are down the road from the Puerto Vallarta International Airport, near the International Convention Center and ten minutes from downtown. We are the closest hotel to the industrial area of the city and we are located next step of Hospiten Hospital, a renowned medical tourism facility. Discover the city by strolling through the famous Puerto Vallarta’s Malecón boardwalk and explore the alleys down the cobblestone streets of Viejo Vallarta. Enjoy the sun at Los Muertos beach or take a tour and visit Las Caletas and Yelapa beaches or the Marieta Islands. A lobby with a lounge area welcomes you back from your day’s activities, and our front desk staff is always ready to assist you. Take time to relax in the guest patio and unwind in its beautiful pool and Jacuzzi while enjoying a panoramic view of the city. Make the most of our meeting rooms and spacious boardroom with modern equipment to host events or meet with clients. Rest in comfortable rooms and start your days with our complimentary breakfast buffet bar.
Escape to 14 tranquil acres dotted with swaying palm trees and fronted by 410 feet of private Pacific Ocean beach. The Westin Resort & Spa, Puerto Vallarta offers all this splendor just minutes from the international airport and charming downtown. Beachfront pergolas and sparkling pools invite relaxation, while our serene spa offers head-to-toe pampering. Reenergize at the WestinWORKOUT® Fitness Studio, tennis courts, or nearby golf courses, or explore upscale shops and dining at the marina district across the road. Bright tropical colors and elegant, modern Mexican decor grace our 280 ocean-view rooms, each with a private balcony, plush Heavenly® Bed, and rejuvenating Heavenly® Bath.
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Overall 9.0 Excellent
Based on 1,523 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Room was wonderful. Staff was friendly and helpful. Pool area was wonderful and relaxing.
Excellent
9.1
Pros: This is a visually beautiful property! We love the lush green grounds, the clean and fairly quiet pools, the large rooms and views. My husband really enjoys the workout facility.
Good
7.1
Pros: All the long serving staff including Angel, Adan, Hugo, Pedro, Veronica and the restaurant staff were great, also beach and gym were nice
Excellent
10.0
Pros: Amazing place with even more amazing facilities. Loved our room with a balcony and ocean view! This is my place to stay every time I will visit Puerto Vallarta in the future.
Excellent
10.0
Pros: Great staff.
Excellent
10.0
Pros: The food was excellent. Location. Pool areas. Very romantic and familiar hotel.
Excellent
10.0
Pros: The location was excellent and the staff has been wonderful and treated us with great respect and courtesy.
Excellent
10.0
Pros: Friendly staff and clean. Nice outdoor resort, landscaping; pool well maintained. But I was confused about property nearby, Club Regina, looks and once was probably part of Westin.
Excellent
9.0
Pros: The pool
Excellent
9.0
Pros: Loved, loved the breakfast!!! Nice amenities.
Excellent
8.0
Pros: Staff was excellent. Breakfast buffet very good. Outdoor bar staff was excellent.
Excellent
9.0
Pros: Front desk staff very good, liked the resident cat
Details
Reviews
Overall 9.0 Excellent
Based on 1,523 reviews
Location
9.4
Pool
9.0
Service
8.6
Amenities
8.5
Wellness
7.8
Room
7.1
Breakfast
6.5
Value
4.5
WiFi
3.9
Location
9.3
Pool
9.2
Amenities
8.8
Service
8.8
Wellness
8.2
Beach
7.7
Room
7.2
Value
4.6
Location
9.3
Pool
9.1
Service
8.4
Amenities
8.3
Room
6.3
Value
3.9
10.0 Excellent
Pros: Room was wonderful. Staff was friendly and helpful. Pool area was wonderful and relaxing.
Cons:
9.1 Excellent
Pros: This is a visually beautiful property! We love the lush green grounds, the clean and fairly quiet pools, the large rooms and views. My husband really enjoys the workout facility.
Cons: We don't like the rising fees. "Tips" for maid and bell service are now included, and the Westin will charge a US$15 per day "resort fee" starting February 2019. Add 3% hotel tax and the 16% IVA tax that we pay as Mexican residents, and it's not a deal, even at convention rates.
7.1 Good
Pros: All the long serving staff including Angel, Adan, Hugo, Pedro, Veronica and the restaurant staff were great, also beach and gym were nice
Cons: What was once a prestigious resort, is now full of screaming kids, loud drunk vaping adults, also seems like there is a convention happening every day so a quiet breakfast is out of the question, unless you want to hear loud groups of conventioneers laughing and screaming, the 12th floor lounge was removed which was a huge disappointment, old, dark outdated rooms with mould and mildew smell, for the price one would expect updated rooms after all these years, also high pressure time share sales were very annoying, my 7th and last stay there, very sad and disappointing.
10.0 Excellent
Pros: Amazing place with even more amazing facilities. Loved our room with a balcony and ocean view! This is my place to stay every time I will visit Puerto Vallarta in the future.
Cons: Room Service (cleaning) did not show up until 6pm, where we then had to leave our room so they could clean.
10.0 Excellent
Pros: Great staff.
Cons: Food not very good at hotel la palmarall
10.0 Excellent
Pros: The food was excellent. Location. Pool areas. Very romantic and familiar hotel.
Cons: Breakfasts were very expensive.
10.0 Excellent
Pros: The location was excellent and the staff has been wonderful and treated us with great respect and courtesy.
Cons: The shower area needs to be updated.
10.0 Excellent
Pros: Friendly staff and clean. Nice outdoor resort, landscaping; pool well maintained. But I was confused about property nearby, Club Regina, looks and once was probably part of Westin.
Cons: The sales pitch for the vacation club.
9.0 Excellent
Pros: The pool
Cons: Nothing within walking distance
9.0 Excellent
Pros: Loved, loved the breakfast!!! Nice amenities.
Cons: When we went to the bar on the 3rd floor there was one guy there that was not very nice. He was an angry worker. I am there on vacation I do not want to run into someone angry. He never smiled. Was mad that we got there at 10:50PM. They closed at 12.
8.0 Excellent
Pros: Staff was excellent. Breakfast buffet very good. Outdoor bar staff was excellent.
Cons: Rooms were dated: layout and bath. Clean w/tiled floors and bath. Furniture outdated. 1st floor restaurant was a dud. Staff left us at 11:00. But for $--- night I can't complain when coupled with the beautiful grounds and great pool.
9.0 Excellent
Pros: Front desk staff very good, liked the resident cat
Cons: No
Escape to 14 tranquil acres dotted with swaying palm trees and fronted by 410 feet of private Pacific Ocean beach. The Westin Resort & Spa, Puerto Vallarta offers all this splendor just minutes from the international airport and charming downtown. Beachfront pergolas and sparkling pools invite relaxation, while our serene spa offers head-to-toe pampering. Reenergize at the WestinWORKOUT® Fitness Studio, tennis courts, or nearby golf courses, or explore upscale shops and dining at the marina district across the road. Bright tropical colors and elegant, modern Mexican decor grace our 280 ocean-view rooms, each with a private balcony, plush Heavenly® Bed, and rejuvenating Heavenly® Bath.
Get rested and ready for anything at the 100% smoke-free Comfort Inn Puerto Vallarta hotel next to the Marina Vallarta Club de Golf. We are also near the Licenciado Gustavo Diaz Ordaz International Airport and the Puerto Vallarta International Convention Center. Prepare for a successful day ahead with amenities like free breakfast, free WiFi, an outdoor pool and a business center. All spacious guest rooms and suites have coffee makers, safes, desks, TVs and more. Behind every great day is a great night at our Comfort Inn Puerto Vallarta hotel. Book now. 100 percent smoke free hotel.
Overall 8.7 Excellent
Based on 1,801 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.0
Pros: Breakfast lacks protein. Many carbs. Cheap food. One runs out of energy a couple hours later. If you buy eggs and bacon and pay more on top of the provided breakfast then we are all set for adequate energy all morning long. Very nice staff. Good people who work hard!
Excellent
10.0
Pros: It was clean, quiet and very comfortable. Courteous staff. Pool was very nice and refreshing. Dining inside and out. Room was spacious and bed was comfortable. Walking distance from airport. Would stay here again. Far superior to another hotel a little closer to airport and better priced.
Excellent
9.0
Pros: The staff is exceptional! We checked in early and the we were assigned to was not ready when we went up to it. So we just sat in the lobby to wait for our check in time. The staff noticed us sitting there and quickly assigned us a room already ready.
Excellent
10.0
Pros: Excellent location within walking of marina, and close to airport. Surprisingly little plane noise. Very quiet
Okay
5.0
Pros: I had the pool to myself
Excellent
10.0
Pros: Close to airport. Very clean. A/c. Nice glassed in shower with great water pressure. Staff Victor and Martin very helpful and spoke good English Close to many restaurants
Excellent
10.0
Pros: I love the staff at this hotel. They are very welcoming, courteous and helpful
Excellent
9.2
Pros: Close to many restaurants Very clean Great staff
Okay
5.0
Pros: The room was clean enough
Excellent
9.0
Pros: Very clean
Excellent
8.0
Pros: good continental breakfast had eggs one day but didn't see on the menu that i could have al gusto
Excellent
8.0
Pros: It was clean and a good location for our needs.
Details
Reviews
Overall 8.7 Excellent
Based on 1,801 reviews
Location
9.6
Value
8.9
Service
8.5
Cleanliness
8.3
WiFi
7.9
Room
7.3
Beach
6.8
Comfort
6.6
Breakfast
5.2
Location
9.6
Value
9.0
Service
8.7
Room
6.8
Comfort
6.1
Breakfast
5.6
Location
9.5
Value
8.9
Service
8.4
Room
7.3
Breakfast
5.1
Location
9.6
Service
8.2
Room
5.6
Value
8.6
Service
8.3
9.0 Excellent
Pros: Breakfast lacks protein. Many carbs. Cheap food. One runs out of energy a couple hours later. If you buy eggs and bacon and pay more on top of the provided breakfast then we are all set for adequate energy all morning long. Very nice staff. Good people who work hard!
Cons: More channels on TV. I can't find anything to complain about. After 50 years or so of coming to Mexico, I have found a place I can call home away from home. Close to the airport. Great staff. Modern building with upscale most everything and for a good price. Ooops, I was supposed to write something about what I did not like.
10.0 Excellent
Pros: It was clean, quiet and very comfortable. Courteous staff. Pool was very nice and refreshing. Dining inside and out. Room was spacious and bed was comfortable. Walking distance from airport. Would stay here again. Far superior to another hotel a little closer to airport and better priced.
Cons: Some parts a little close to road.
9.0 Excellent
Pros: The staff is exceptional! We checked in early and the we were assigned to was not ready when we went up to it. So we just sat in the lobby to wait for our check in time. The staff noticed us sitting there and quickly assigned us a room already ready.
Cons: If I was a really picky person, I guess I could say something. But they met all my expectations since I reserved this hotel the night before flying down to Mexico.
10.0 Excellent
Pros: Excellent location within walking of marina, and close to airport. Surprisingly little plane noise. Very quiet
Cons:
5.0 Okay
Pros: I had the pool to myself
Cons:
10.0 Excellent
Pros: Close to airport. Very clean. A/c. Nice glassed in shower with great water pressure. Staff Victor and Martin very helpful and spoke good English Close to many restaurants
Cons: Could give us a hard boiled egg option for some protein in the included breakfast
10.0 Excellent
Pros: I love the staff at this hotel. They are very welcoming, courteous and helpful
Cons:
9.2 Excellent
Pros: Close to many restaurants Very clean Great staff
Cons:
5.0 Okay
Pros: The room was clean enough
Cons: The AC is superloud. Felt like i was sleeping inside the hood of a truck
9.0 Excellent
Pros: Very clean
Cons:
8.0 Excellent
Pros: good continental breakfast had eggs one day but didn't see on the menu that i could have al gusto
Cons: had a little trouble with the tv remote on/off button
8.0 Excellent
Pros: It was clean and a good location for our needs.
Cons: Breakfast was nothing to shout about. There seems to be a no bathtub and no refridgerator policy in Mexico.
Get rested and ready for anything at the 100% smoke-free Comfort Inn Puerto Vallarta hotel next to the Marina Vallarta Club de Golf. We are also near the Licenciado Gustavo Diaz Ordaz International Airport and the Puerto Vallarta International Convention Center. Prepare for a successful day ahead with amenities like free breakfast, free WiFi, an outdoor pool and a business center. All spacious guest rooms and suites have coffee makers, safes, desks, TVs and more. Behind every great day is a great night at our Comfort Inn Puerto Vallarta hotel. Book now. 100 percent smoke free hotel.
Discover the charm and serenity of a true Mexican Hacienda with lush tropical gardens, palm trees and cascades of fresh crystal water and secluded green areas inviting you to savor tranquility and harmony. Located just a short stroll from the beach and a short drive from town, the hotel offers a freeform freshwater swimming pool with swim up bar and lobby bar. Hacienda hotel offers you 155 spacious rooms decorated in the purest Mexican Style. Experience life as if it was on a different age. A place where you can recharge your spirit and serenely while away the days - this is our Hotel Hacienda. Conveniently located only 10 minutes from Puerto Vallartas downtown and 5 minutes from the international Airport, lies the most traditional and time evoking property of Hotels Buenaventura, Hotel Hacienda. Right next to the hottest clubs in town and to some of the most acclaimed Restaurants in Puerto Vallarta, Hacienda still has the harmony and tranquility of and old style Mexican villa.
Overall 8.7 Excellent
Based on 1,073 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Excellent customer service and guest treatment. After an incident that we went thru when 2 Police offers robbed us the situation went to the manager ears, Marisol Olivier, she went above and beyond so we can have a prefer treatment after we went thru. The food was amazing and definitely we will be back to this hotel. Incredible experience at the Hacienda Buenaventura.
Good
7.1
Pros: Service with a smile and good value for money
Details
Reviews
Overall 8.7 Excellent
Based on 1,073 reviews
Value
9.3
Service
9.3
Breakfast
9.1
Location
9.1
Cleanliness
8.4
Food
8.1
Bar
7.3
Vibe
7.2
Room
6.4
WiFi
0.0
Service
9.4
Value
9.4
Location
9.2
Beach
8.1
Food
7.9
Vibe
6.7
Room
5.5
Service
9.4
Food
8.1
10.0 Excellent
Pros: Excellent customer service and guest treatment. After an incident that we went thru when 2 Police offers robbed us the situation went to the manager ears, Marisol Olivier, she went above and beyond so we can have a prefer treatment after we went thru. The food was amazing and definitely we will be back to this hotel. Incredible experience at the Hacienda Buenaventura.
Cons: Everything was outstanding.
7.1 Good
Pros: Service with a smile and good value for money
Cons: Property is a little dated in parts but good value for what we paid
Discover the charm and serenity of a true Mexican Hacienda with lush tropical gardens, palm trees and cascades of fresh crystal water and secluded green areas inviting you to savor tranquility and harmony. Located just a short stroll from the beach and a short drive from town, the hotel offers a freeform freshwater swimming pool with swim up bar and lobby bar. Hacienda hotel offers you 155 spacious rooms decorated in the purest Mexican Style. Experience life as if it was on a different age. A place where you can recharge your spirit and serenely while away the days - this is our Hotel Hacienda. Conveniently located only 10 minutes from Puerto Vallartas downtown and 5 minutes from the international Airport, lies the most traditional and time evoking property of Hotels Buenaventura, Hotel Hacienda. Right next to the hottest clubs in town and to some of the most acclaimed Restaurants in Puerto Vallarta, Hacienda still has the harmony and tranquility of and old style Mexican villa.
The Hilton Puerto Vallarta Resort is conveniently located just 5 minutes south of Gustavo Diaz Ordaz International Airport (PVR) and only 10 minutes North of Puerto Vallarta's city center. Our resort is in the heart of the hotel zone and located between the most modern and newest malls in the area. Jogging paths and golf are nearby, as well as many restaurants and retail shops. Our tastefully-appointed resort features modern conveniences, along with a great location and recreational amenities to please leisure guests. Spacious guest rooms and suites boast a long list of guest amenities, generous work surfaces, luxurious Hilton Serenity beds and complimentary WiFi access. For your convenience, wireless HSIA is available in public areas throughout the resort. Our guests have full use of our many amenities including: * A sparkling outdoor pool in a beautiful central courtyard * A well-equipped fitness center * Spa Relax in our inviting Lobby Lounge-Sunset Bay Lounge or dine at our Mexican style restaurant La Catrina offering specialties of the region. The Hilton Puerto Vallarta Resort has 16,000 sq. ft. of flexible meeting and banquet facilities including three magnificent ballrooms, state-of-the-art A/V equipment, a business center, creative catering services and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala.
Overall 8.6 Excellent
Based on 1,931 reviews
All reviews
- All reviews
- Families
Good
7.1
Pros: Friendly staff, service in the pool area and the place itself
Excellent
10.0
Pros: The service!
Excellent
9.0
Pros: The room was huge and the employee were awesome
Okay
5.0
Pros: Location on the beach
Mediocre
3.0
Pros: Proximity to airport and nice room
Poor
1.0
Pros: Nothing
Excellent
9.6
Pros: Everything was perfect... staff, room, meals
Excellent
10.0
Pros: The bed was super comfy; the food was sooooo good. The views were breathtaking and the staff was so accommodating.
Excellent
10.0
Pros: Liked the location. Food very good at all restaurants. The beach had great sand. Had lots of chairs on the beach but would like more around pool. Staff just excellent!
Excellent
8.0
Pros: We enjoy our stay there! Breakfast and lunch at the Havienda were very good! Sushi sy the rooftop bar were very good and a great place to watch the sunset! The only downfall was the room had a strong smell.. the staff was really nice and friendly!
Good
7.9
Pros: The pool and views were fantastic. The restaurant food was pretty good. Staff are very helpful.
Excellent
8.3
Pros: Location
Details
Reviews
Overall 8.6 Excellent
Based on 1,931 reviews
Location
8.5
Service
7.8
Room
6.5
WiFi
6.3
Food
5.9
Breakfast
5.7
Cleanliness
4.5
Service
7.8
Room
5.8
7.1 Good
Pros: Friendly staff, service in the pool area and the place itself
Cons: More attention to details is required eg.: lamps in the lobby used to be clean and white unfortunately parts are black/ grey and dusty. In the main Hotel area the air con creates a lot of noise - all over the place you will find walls with mould and dirt. Better maintenance and cleaning are definitely required.
10.0 Excellent
Pros: The service!
Cons:
9.0 Excellent
Pros: The room was huge and the employee were awesome
Cons: More different style of breakfast
5.0 Okay
Pros: Location on the beach
Cons: Customer service was spotty, sometimes good sometimes absent
3.0 Mediocre
Pros: Proximity to airport and nice room
Cons: All of the food choices were pretty bad, especially the lunch buffet where nothing looked appetizing. I am surprised that hotel is rated 4 stars and have been to many all inclusive vacations internationally with much better food choices.
1.0 Poor
Pros: Nothing
Cons: Hotel was dated. Room smelled of mildew and mild. When asked to switch rooms they wanted to put me in a smaller room with two double beds. Did not want to downgrade especially for the price I paid. Fridge in room was not properly clean. Food was horrible
9.6 Excellent
Pros: Everything was perfect... staff, room, meals
Cons:
10.0 Excellent
Pros: The bed was super comfy; the food was sooooo good. The views were breathtaking and the staff was so accommodating.
Cons:
10.0 Excellent
Pros: Liked the location. Food very good at all restaurants. The beach had great sand. Had lots of chairs on the beach but would like more around pool. Staff just excellent!
Cons: Had to wake up early to get chairs around pool. Need more umbrellas.
8.0 Excellent
Pros: We enjoy our stay there! Breakfast and lunch at the Havienda were very good! Sushi sy the rooftop bar were very good and a great place to watch the sunset! The only downfall was the room had a strong smell.. the staff was really nice and friendly!
Cons: The smell in the room
7.9 Good
Pros: The pool and views were fantastic. The restaurant food was pretty good. Staff are very helpful.
Cons: The all-inclusive buffet meals were pretty bad. We had a gorgeous room, but there was mold coming down from the air conditioning vent, which caused the room to smell.
8.3 Excellent
Pros: Location
Cons: Food Selection
The Hilton Puerto Vallarta Resort is conveniently located just 5 minutes south of Gustavo Diaz Ordaz International Airport (PVR) and only 10 minutes North of Puerto Vallarta's city center. Our resort is in the heart of the hotel zone and located between the most modern and newest malls in the area. Jogging paths and golf are nearby, as well as many restaurants and retail shops. Our tastefully-appointed resort features modern conveniences, along with a great location and recreational amenities to please leisure guests. Spacious guest rooms and suites boast a long list of guest amenities, generous work surfaces, luxurious Hilton Serenity beds and complimentary WiFi access. For your convenience, wireless HSIA is available in public areas throughout the resort. Our guests have full use of our many amenities including: * A sparkling outdoor pool in a beautiful central courtyard * A well-equipped fitness center * Spa Relax in our inviting Lobby Lounge-Sunset Bay Lounge or dine at our Mexican style restaurant La Catrina offering specialties of the region. The Hilton Puerto Vallarta Resort has 16,000 sq. ft. of flexible meeting and banquet facilities including three magnificent ballrooms, state-of-the-art A/V equipment, a business center, creative catering services and a professional staff to anticipate your needs and flawlessly execute your successful business conference, training seminar, reception, or gala.
Located in Puerto Vallarta (Palmar de Aramara), City Express Plus Puerto Vallarta is within a 10-minute walk of Cruise Ship Terminal and Marina Vallarta. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A shuttle from the hotel to the airport is complimentary (available on request), and a cruise ship terminal shuttle is also provided at no charge.
Overall 8.6 Excellent
Based on 606 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Everything
Excellent
9.0
Pros: Breakfast was good with lots of healthy choices.
Excellent
9.2
Pros: Lovely views of the harbour.
Excellent
9.6
Pros: Breakfast was wonderful!
Excellent
9.4
Pros: Breakfast was good and room was comfy
Details
Reviews
Overall 8.6 Excellent
Based on 606 reviews
Vibe
8.7
Amenities
8.5
WiFi
8.5
Location
8.4
Service
7.4
Breakfast
7.2
Room
6.9
Cleanliness
6.3
Beach
5.6
Food
4.1
Amenities
8.8
Location
8.3
Service
7.2
Breakfast
7.0
Comfort
6.3
Room
6.2
Pool
5.9
Cleanliness
5.8
Food
4.0
Location
8.2
Service
7.8
Breakfast
7.6
Room
6.7
Cleanliness
6.5
10.0 Excellent
Pros: Everything
Cons:
9.0 Excellent
Pros: Breakfast was good with lots of healthy choices.
Cons: each day we had to ask for pepper
9.2 Excellent
Pros: Lovely views of the harbour.
Cons: Breakfast was average
9.6 Excellent
Pros: Breakfast was wonderful!
Cons: N/A
9.4 Excellent
Pros: Breakfast was good and room was comfy
Cons: The keys not getting demagnetized
Located in Puerto Vallarta (Palmar de Aramara), City Express Plus Puerto Vallarta is within a 10-minute walk of Cruise Ship Terminal and Marina Vallarta. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. A shuttle from the hotel to the airport is complimentary (available on request), and a cruise ship terminal shuttle is also provided at no charge.
Nestled on the beach, this Puerto Vallarta property is within a 10-minute walk of Cruise Ship Terminal and Marina Vallarta. Bay of Banderas is 2.7 mi (4.3 km) away.
Overall 8.4 Excellent
Based on 2,322 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: I like the amenities, the staff, and how secure the place is.
Okay
5.8
Pros: The Hotel is close of some shopping malls, the personnel are very kind and helpful. Food in the speciality restaurants are good.
Mediocre
3.8
Pros: Nothing
Excellent
9.6
Pros: All inclusive
Excellent
10.0
Pros: area for the kids it's great
Good
7.5
Pros: The room was nice, staff had good customer service, the view was fantastic and the spa services were excellent. We were able to upgrade to the Crown Paradise Golden when we arrived after realizing children weren’t allowed on that side. Love kids, just wanted a different environment. The hotels are connected and you can still use the restaurants on both sides.
Mediocre
3.8
Pros: Food was good
Details
Reviews
Overall 8.4 Excellent
Based on 2,322 reviews
Location
8.6
Breakfast
8.3
Service
7.7
Food
6.4
Bar
5.9
Room
5.2
Cleanliness
4.6
Comfort
3.8
Location
8.5
Pool
8.1
Service
7.6
Food
6.5
Amenities
5.8
Vibe
4.8
Cleanliness
4.8
Room
4.1
Comfort
3.5
Location
8.5
Service
7.4
Food
6.3
Room
4.7
10.0 Excellent
Pros: I like the amenities, the staff, and how secure the place is.
Cons: n/a
5.8 Okay
Pros: The Hotel is close of some shopping malls, the personnel are very kind and helpful. Food in the speciality restaurants are good.
Cons: There is not any security personnel that assure that people comply with the rules of the hotel. People do whatever they want and sometimes their behavior bother others. There is only one restaurant to have breakfast and I had to be in the line to enter more than 20 minutes. Only one restaurant for dinner and the speciality restaurants are full.
3.8 Mediocre
Pros: Nothing
Cons: The hotel is old and in poor conditions, the staff is not gently
9.6 Excellent
Pros: All inclusive
Cons: Wish the restroom had more privacy. Felt like the restroom and shower door didn’t close all the way they don’t have locks. Didn’t really like the dinner from the buffet but the room service was really good.
10.0 Excellent
Pros: area for the kids it's great
Cons: nothing
7.5 Good
Pros: The room was nice, staff had good customer service, the view was fantastic and the spa services were excellent. We were able to upgrade to the Crown Paradise Golden when we arrived after realizing children weren’t allowed on that side. Love kids, just wanted a different environment. The hotels are connected and you can still use the restaurants on both sides.
Cons: The food options were not great. Also, all restaurants closed at 11am and didn’t open for lunch until 1pm. The outside area also had a lot of flies that enjoyed resting on the food. No matter what you picked there were always several flies and bees on the item.
3.8 Mediocre
Pros: Food was good
Cons: I arrived late at night, they did not honored the room description as shown online. Staff was calling his supervisor for advise, they did not want to give me the room because they were losing money. After 40mins waiting, they gave me a bad room bad a/c dirty floors and bathroom. I want a reembursment for half of my money I spent the night there just to be clear.
Nestled on the beach, this Puerto Vallarta property is within a 10-minute walk of Cruise Ship Terminal and Marina Vallarta. Bay of Banderas is 2.7 mi (4.3 km) away.
Nestled on the beach, this Puerto Vallarta property is within a 15-minute walk of Cruise Ship Terminal and Marina Vallarta. Bay of Banderas and Malecon are also within 3 mi (5 km).
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Overall 8.4 Excellent
Based on 1,132 reviews
All reviews
- All reviews
- Families
- Couples
Good
7.9
Pros: Swimming pool and a variety of good food.
Excellent
8.8
Pros: All the staff was very kind. The area where we stay was new and modern. We loved the pool and bar on the 7th Floor
Excellent
10.0
Pros: Every thing was good
Good
7.1
Pros: When this place isn't under construction, it will be great again. Good food. Good entertainment. Wonderful staff.
Excellent
10.0
Pros: The food was endless, many choices, very hospitable and safe, staff was very friendly
Excellent
8.3
Pros: The overall stay was good. The location is great. The buffet is just ok, but the restaurants are great.
Excellent
9.6
Pros: Te location, food, internet, but specially it’s people.
Excellent
10.0
Pros: All you think are great All the foods are delicious, All the stuff are friendly, All the services are great I recommended here to everyone.
Okay
5.4
Pros: Several restaurants to choose from. Beach front, pools and convenient location. Balcony view was nice!
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Details
Reviews
Overall 8.4 Excellent
Based on 1,132 reviews
Location
9.2
Wellness
9.1
Value
8.9
Breakfast
8.5
Service
8.0
Room
6.4
Comfort
4.7
WiFi
4.2
Location
9.2
Value
8.9
Service
7.8
Amenities
6.4
Food
5.8
Room
5.1
Comfort
4.3
Location
9.2
Beach
9.0
Service
8.1
Food
6.6
Room
5.8
7.9 Good
Pros: Swimming pool and a variety of good food.
Cons: No coffee before 7.
8.8 Excellent
Pros: All the staff was very kind. The area where we stay was new and modern. We loved the pool and bar on the 7th Floor
Cons: One of my family’s members is vegan and they didn’t accommodate to offered her options. I think they couldn’t make sense of the vegan diet
10.0 Excellent
Pros: Every thing was good
Cons: The towels were not replaced properly, the iron did not work.
7.1 Good
Pros: When this place isn't under construction, it will be great again. Good food. Good entertainment. Wonderful staff.
Cons: They are currently doing a big overhaul on the adults only side. Loud construction and only one restaurant for adults only.
10.0 Excellent
Pros: The food was endless, many choices, very hospitable and safe, staff was very friendly
Cons: Leaving
8.3 Excellent
Pros: The overall stay was good. The location is great. The buffet is just ok, but the restaurants are great.
Cons: Phone was not working entire stay and room service menu is limited.
9.6 Excellent
Pros: Te location, food, internet, but specially it’s people.
Cons: They can improve it’s music selection (Spotify 80’s and 70’s will be enough) and a new speaker besides the beach.
10.0 Excellent
Pros: All you think are great All the foods are delicious, All the stuff are friendly, All the services are great I recommended here to everyone.
Cons:
5.4 Okay
Pros: Several restaurants to choose from. Beach front, pools and convenient location. Balcony view was nice!
Cons: Staff did not look happy. Extreme humidity in the rooms, too many sales people around, there was a horrible agency selling hotel membership and their staff had no customer service skills, lost two hours of the trip listening to them. Watered down drinks, slow service while dining in the buffet (unhappy staff!). Sky bar/infinity pool water was extremely dirty. Bar servers were not friendly and drinks were made very poorly.
Nestled on the beach, this Puerto Vallarta property is within a 15-minute walk of Cruise Ship Terminal and Marina Vallarta. Bay of Banderas and Malecon are also within 3 mi (5 km).
Located in Puerto Vallarta, this beachfront property is next to a golf course and within 3 mi (5 km) of Bay of Banderas and La Isla. Malecon and Vallarta Adventures are also within 12 mi (20 km).
Overall 8.2 Excellent
Based on 3,097 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.7
Pros: Food was exceptional for all- inclusive.
Good
6.3
Pros: The staff was really good. The rooms were clean and comfortable.
Excellent
9.6
Pros: Friendly staff taking care of largely middle class families from all over the world Mexico.
Mediocre
2.5
Pros: Nothing
Okay
5.8
Pros: Nice view and close to everything
Okay
4.2
Excellent
8.2
Pros: We took advantage of the free kayaks and paddle boards. The guy working there was excellent. The bartenders and waiters were good but a few more waiters would have been perfect. The buffets and menu restaurant food was good for the most part.
Okay
4.0
Pros: ok
Excellent
9.0
Pros: Palapa dinners were awesome
Good
7.9
Pros: Food pool place locations
Excellent
10.0
Pros: The customer service
Excellent
9.0
Pros: The building and grounds are fabulous, Hotel a bit worn but kept immaculate. Food very good and varied. It is a super family resort with emphasis on family. So many activities planned for the kids. Lots of places to sit either at beach, just above the beach, lobby and huge hotel overlook with more stuffed chairs. This is not a romantic getaway or for teens wanting disco, etc. But was great for us. All staff were congenial and helpful. Workout equipment was excellent in gym.
Details
Reviews
Overall 8.2 Excellent
Based on 3,097 reviews
Location
8.9
Wellness
8.6
Breakfast
8.5
Service
7.6
Beach
6.2
Food
5.9
Vibe
5.6
Room
4.9
Bar
4.6
Cleanliness
3.9
WiFi
3.4
Location
9.1
Service
7.5
Food
5.8
Vibe
4.4
Room
4.0
Cleanliness
3.5
Location
8.9
Service
7.0
Food
6.2
Beach
6.2
Amenities
5.6
Vibe
4.8
Room
3.8
5.7 Okay
Pros: Food was exceptional for all- inclusive.
Cons: Resort is run- down, and needs a lot of updating.
6.3 Good
Pros: The staff was really good. The rooms were clean and comfortable.
Cons: The food. There was only one choice most night. The food was buffet style, and it wasn’t very fresh.
9.6 Excellent
Pros: Friendly staff taking care of largely middle class families from all over the world Mexico.
Cons: Nothing
2.5 Mediocre
Pros: Nothing
Cons: Everything could of been better. Hotel was dirty, water was yellow, staff was unhelpful and not accommodating. Our first room had a broken balcony door and I had to beg them to switch us rooms. The next room was filthy with bugs and towels were stained with nastiness. Food was alright, not the best.
5.8 Okay
Pros: Nice view and close to everything
Cons: The food was cold and there was an hour where all restaurants were closed
4.2 Okay
Pros:
Cons: our rooms were infested by german cockroaches and mine was an ocean view room
8.2 Excellent
Pros: We took advantage of the free kayaks and paddle boards. The guy working there was excellent. The bartenders and waiters were good but a few more waiters would have been perfect. The buffets and menu restaurant food was good for the most part.
Cons: There was no plug in at the computer desk. They broughtr 2 prong extension cord for a 3 prong plug which was useless.
4.0 Okay
Pros: ok
Cons: old fixtures run down saw a rat in hallway
9.0 Excellent
Pros: Palapa dinners were awesome
Cons: AC in room kept turn up, making it too hot to sleep. Had to keep getting up to turn it down to stay cool
7.9 Good
Pros: Food pool place locations
Cons: The cleaning they dont clean good the bath room was duty I reserved 2 rooms 1 with ming bed and 1 with 2 bed and they gave me the 2 rooms with 2 beds and when I ask them they toll me they will change me the nex day the hotel was empty
10.0 Excellent
Pros: The customer service
Cons:
9.0 Excellent
Pros: The building and grounds are fabulous, Hotel a bit worn but kept immaculate. Food very good and varied. It is a super family resort with emphasis on family. So many activities planned for the kids. Lots of places to sit either at beach, just above the beach, lobby and huge hotel overlook with more stuffed chairs. This is not a romantic getaway or for teens wanting disco, etc. But was great for us. All staff were congenial and helpful. Workout equipment was excellent in gym.
Cons: It needs to be pointed out that the higher end dining room required long pants--no shorts. Therefore, we (2 adults) were denied entry. That was disappointing.
Located in Puerto Vallarta, this beachfront property is next to a golf course and within 3 mi (5 km) of Bay of Banderas and La Isla. Malecon and Vallarta Adventures are also within 12 mi (20 km).
If you're visiting this tropical paradise on the Pacific Coast, choose to stay at the One Puerto Vallarta. This affordable hotel is strategically located close to all the main attractions and offers the security and comfort you need to rest, recharge and stay productive.The hotel is located on one of the main thoroughfares of Puerto Vallarta, just 2 minutes from the International Airport, 8 minutes from the International Convention Center, and 12 minutes from the Central Bus Station. Next to the hotel is the Plaza Marina business and shopping center, with a variety of restaurants, craft shops, boutiques, banks, beauty salons, medical clinics, and corporate and government offices. Three blocks away is the Marina del Puerto recreational marina, with more than 500 luxury yachts and boats from around the world, plus a wide range of international restaurants, golf course, tennis courts, mall, water sports center and nightlife. The hotel is also conveniently located to the city's industrial parks, home to many large corporate distribution centers. One Puerto Vallarta proves that traveling to this great city for business or pleasure doesn't have to be expensive. Guests at the One enjoy secure surroundings, comfortable facilities and modern style, plus efficient and helpful service to help make your visit even easier.
Overall 8.2 Excellent
Based on 1,032 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.6
Pros: Walking distance to the airport so its great for 1 night stay. Breakfast options are great. Room is all you need and the bed is super comfy.
Excellent
9.2
Pros: Location near airport and marina. Good breakfast.
Okay
5.0
Pros: Breakfast is quite good and location is walking distance to airport but I will not stay there again. There are better options downtown plus other hotels near airport.
Excellent
9.2
Pros: This place is a 10 minute quick walk from the airport, an amazing value place to stay if you only need to spend a night or two. Very clean and cozy. Love how low-key and simple it is! All you need, nothing you don't
Excellent
10.0
Pros: Everything was perfect for the price we paid. Only recommendation is put a shelf in the shower for the soap :)
Excellent
8.8
Pros: Clean
Excellent
10.0
Pros: Flying out Earl from PV? This is the place. Easy 5 minute walk even with two pull behind pieces of luggage.
Details
Reviews
Overall 8.2 Excellent
Based on 1,032 reviews
Location
9.0
Service
7.9
WiFi
7.8
Breakfast
7.3
Beach
5.3
Room
4.9
Amenities
4.3
Comfort
3.1
Location
9.0
Value
8.7
Service
8.1
Breakfast
7.4
Cleanliness
5.8
Room
4.4
Comfort
3.1
Location
9.1
Service
8.2
Breakfast
7.5
Cleanliness
5.8
Room
4.1
Comfort
3.0
Service
8.2
Location
9.2
Room
4.0
9.6 Excellent
Pros: Walking distance to the airport so its great for 1 night stay. Breakfast options are great. Room is all you need and the bed is super comfy.
Cons: Nothing
9.2 Excellent
Pros: Location near airport and marina. Good breakfast.
Cons: No mini fridge.
5.0 Okay
Pros: Breakfast is quite good and location is walking distance to airport but I will not stay there again. There are better options downtown plus other hotels near airport.
Cons: The cost of stay was very high. The room was small and almost spartan.
9.2 Excellent
Pros: This place is a 10 minute quick walk from the airport, an amazing value place to stay if you only need to spend a night or two. Very clean and cozy. Love how low-key and simple it is! All you need, nothing you don't
Cons: There was a putty knife on the floor in our room when we arrived and the shower water never got truly hot.
10.0 Excellent
Pros: Everything was perfect for the price we paid. Only recommendation is put a shelf in the shower for the soap :)
Cons:
8.8 Excellent
Pros: Clean
Cons: The room is long and narrow. Small for two people and luggage.
10.0 Excellent
Pros: Flying out Earl from PV? This is the place. Easy 5 minute walk even with two pull behind pieces of luggage.
Cons: The rooms are small, but get over it. It's perfect for a solo or couple overnight. Extended stay, probably not so much, but that s not really a criticism.
If you're visiting this tropical paradise on the Pacific Coast, choose to stay at the One Puerto Vallarta. This affordable hotel is strategically located close to all the main attractions and offers the security and comfort you need to rest, recharge and stay productive.The hotel is located on one of the main thoroughfares of Puerto Vallarta, just 2 minutes from the International Airport, 8 minutes from the International Convention Center, and 12 minutes from the Central Bus Station. Next to the hotel is the Plaza Marina business and shopping center, with a variety of restaurants, craft shops, boutiques, banks, beauty salons, medical clinics, and corporate and government offices. Three blocks away is the Marina del Puerto recreational marina, with more than 500 luxury yachts and boats from around the world, plus a wide range of international restaurants, golf course, tennis courts, mall, water sports center and nightlife. The hotel is also conveniently located to the city's industrial parks, home to many large corporate distribution centers. One Puerto Vallarta proves that traveling to this great city for business or pleasure doesn't have to be expensive. Guests at the One enjoy secure surroundings, comfortable facilities and modern style, plus efficient and helpful service to help make your visit even easier.
Located in Puerto Vallarta (Isla Iguana), Flamingo Vallarta Hotel & Marina is within a 5-minute drive of La Isla and Bay of Banderas. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
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Overall 8.1 Excellent
Based on 1,668 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6.7
Pros: The people were lovely, we always had a spot a the pool. Very quaint little hotel, would stay there again.
Excellent
8.0
Pros: The grounds, pool and general ambiance were excellent. Great Mexican food options as well as classic American snacks like hamburgers, fries, etc. Room was clean and comfortable. Secure parking in locked facility.
Excellent
10.0
Pros: They also had a nice bar area with great prices on their promotional offerings. It is located right along the marina so it makes for great evening strolls.
Excellent
10.0
Pros: Everything
Good
6.0
Pros: The room was fairly big. Liked the balcony.
Okay
4.0
Pros: Location was great/Pool area and grounds clean. Right on marina so access to shops and restaurants was easy.
Excellent
8.0
Okay
5.4
Pros: I liked the location
Okay
5.0
Good
7.5
Pros: It is cool
Excellent
9.0
Pros: All staff super nice, make you feel that you are in family!
Good
6.0
Details
Reviews
Overall 8.1 Excellent
Based on 1,668 reviews
Location
9.3
Value
8.6
Service
7.9
Cleanliness
7.6
WiFi
7.3
Breakfast
7.1
Room
6.5
Food
5.4
Beach
4.6
Wellness
1.3
Location
9.2
Value
8.9
Service
7.6
Cleanliness
7.2
Pool
5.9
Food
5.7
Room
5.4
Vibe
4.6
Location
8.7
Value
8.6
Service
7.9
Room
5.8
Food
5.3
Room
5.4
Food
4.6
Room
5.9
6.7 Good
Pros: The people were lovely, we always had a spot a the pool. Very quaint little hotel, would stay there again.
Cons: The food was OK. We did have issues with noise at night. The pipes or something were rattling which sounded like drilling.
8.0 Excellent
Pros: The grounds, pool and general ambiance were excellent. Great Mexican food options as well as classic American snacks like hamburgers, fries, etc. Room was clean and comfortable. Secure parking in locked facility.
Cons: No WiFi in the rooms. Getting the car in and out of the secure facility was a bit of a hassle (located back behind the hotel) but worth the security. Not close to the beach but the hotel does offer a shuttle.
10.0 Excellent
Pros: They also had a nice bar area with great prices on their promotional offerings. It is located right along the marina so it makes for great evening strolls.
Cons: They have a very nice restaurant on the property. The food was delicious and the price was reasonable. The breakfast buffet was great with many items to choose from. The coffee was very good. The only negative was the service. We had to ask multiple times for the same items. For example, 4 requests for a coffee refill before it finally arrived 40 minutes later.
10.0 Excellent
Pros: Everything
Cons: N/A
6.0 Good
Pros: The room was fairly big. Liked the balcony.
Cons: Didn't realize it was an all-inclusive option, had a slightly Club Med feel, although not as obnoxious. Very popular with families, not so much for us as a couple. We don't eat at hotels, so even the included breakfast was wasted on us. Just not our type of hotel, only stayed here because the price was right and we like the marina area.
4.0 Okay
Pros: Location was great/Pool area and grounds clean. Right on marina so access to shops and restaurants was easy.
Cons: 1. Rooms were dated with poorly lit bathroom 2. 1 live & 1 dead Cockroach greeted us inside the room so room cleaning was suspect. 3. We had family room but hotel charged additional for my son after we got there. 4. Breakfast buffet was poor for pri
8.0 Excellent
Pros:
Cons: Having coffee in the room would have made mornings much nicer!
5.4 Okay
Pros: I liked the location
Cons: I didn’t like the service. My internet it was. It working and I didn’t get a solution from staff; my phone in room was not working and I didn’t get a solution from staff. Really not worth it
5.0 Okay
Pros:
Cons: The floor looks dirty or stained
7.5 Good
Pros: It is cool
Cons:
9.0 Excellent
Pros: All staff super nice, make you feel that you are in family!
Cons: The food was terrible.
6.0 Good
Pros:
Cons: Had a top level room with an electronic key and in two incidents wasted about 4-5 hours of time with the staff trying to get into my room due to the key not working even after being reprogrammed. If this wasn't enough I forget my phillips electronic toothbrush in the room after an afternoon check in and it wasn't reported by staff and I'm rushing to try to get it back before my flight.The door problem should've been fixed after the first incident and I should get my toothbrush back. Who steals a toothbrush???
Located in Puerto Vallarta (Isla Iguana), Flamingo Vallarta Hotel & Marina is within a 5-minute drive of La Isla and Bay of Banderas. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Nestled on the beach, this Las Glorias property is within 1 mi (2 km) of La Isla, Cruise Ship Terminal, and Marina Vallarta. Malecon is 2.4 mi (3.9 km) away.
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Overall 8.0 Excellent
Based on 2,600 reviews
All reviews
- All reviews
- Families
Excellent
8.8
Pros: Food was very good at all restaurants. Staff was fantastic.
Good
7.9
Pros: The beds were really comfortable allowing for good night sleeps. The staff was pleasant and provided good service.
Good
7.1
Pros: Pool area was nice, bed was comfortable.
Excellent
9.6
Pros: everything was great, and the staff was wonderful
Excellent
9.2
Pros: The bartenders and people at restaurants were friendly! Lots of activities and food options
Good
7.1
Excellent
9.6
Pros: The staff were friendly and helpful, the location was great right on beach front, the food in restaurant and buffet were good. They have everything at the resort you need (shop, pharmacy, ATM, adventures desk, luggage storage, spa, water sports rentals etc). Would definitely go back again!
Excellent
8.2
Pros: Food at the buffet was good, Mexican night was very nice, food was excellent. Beach front its nice. Staff was very kind.
Excellent
8.8
Pros: Friendly staff. Food was good. Rooms are small but comfortable
Details
Reviews
Overall 8.0 Excellent
Based on 2,600 reviews
Location
8.7
Service
6.7
Room
5.8
Food
5.5
WiFi
4.8
Breakfast
4.7
Comfort
4.2
Bar
4.0
Location
8.9
Beach
7.7
Pool
7.1
Cleanliness
6.9
Service
6.7
Food
5.8
Room
5.3
Amenities
5.3
8.8 Excellent
Pros: Food was very good at all restaurants. Staff was fantastic.
Cons: Did not have bottled water for 2 days.
7.9 Good
Pros: The beds were really comfortable allowing for good night sleeps. The staff was pleasant and provided good service.
Cons: We were given an upgrade to a suite at no additional cost but this room was close to the next hotels a/c unit which was very noisy. This menu was the same every day and limited in variety. There was never enough lounge chairs.
7.1 Good
Pros: Pool area was nice, bed was comfortable.
Cons: Property is outdated needs upgrading, food was okay....not good and not slot of options. Elevators were broken most of the time.
9.6 Excellent
Pros: everything was great, and the staff was wonderful
Cons: not enough access to regular chairs at the pool, theye were always locked up and I can't get on and off the lounge chairs
9.2 Excellent
Pros: The bartenders and people at restaurants were friendly! Lots of activities and food options
Cons: It was hard to get a clear answer from an employee when you needed something.
7.1 Good
Pros:
Cons: Short on staff. There were lo g waits for restaurants. Not enough lifeguards on duty, I had to jump myself into the pool to rescue a woman drowning. Too crowded and music all day long too loud
9.6 Excellent
Pros: The staff were friendly and helpful, the location was great right on beach front, the food in restaurant and buffet were good. They have everything at the resort you need (shop, pharmacy, ATM, adventures desk, luggage storage, spa, water sports rentals etc). Would definitely go back again!
Cons: With every resort and hotel it seems they want to keep you at their sites.. offer you long term plans and deals to save money on future trips on vacation, when personally I just wanted to relax and see Puerto Vallarta stress free.
8.2 Excellent
Pros: Food at the buffet was good, Mexican night was very nice, food was excellent. Beach front its nice. Staff was very kind.
Cons: did not like the food at the italian restaurant. sandwich at the caffe where really bad.
8.8 Excellent
Pros: Friendly staff. Food was good. Rooms are small but comfortable
Cons: They can be pushy about buying upgrades and special packages ie VIP club, unlimited vacation club and now a new sunny club all having special places at the beach or pool
Nestled on the beach, this Las Glorias property is within 1 mi (2 km) of La Isla, Cruise Ship Terminal, and Marina Vallarta. Malecon is 2.4 mi (3.9 km) away.
Located in Puerto Vallarta, this beachfront property is next to a golf course and within a 15-minute walk of Marina Vallarta and Bay of Banderas. Cruise Ship Terminal is 2.2 mi (3.5 km) away.
Overall 8.0 Excellent
Based on 1,165 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: The water into swimming pools is warm. The view from swimming pools is awesome.
Good
7.1
Pros: I liked the fact that the property was away from the town centre. I liked the atmosphere of peace and quietness. Activities organised by the hotel were enterntaining and facilities were averagelly good.
Mediocre
3.8
Pros: Not really anything
Excellent
9.6
Pros: Perfection!!! Never before been at a hotel were the beds are so comfortable.
Excellent
10.0
Pros: First of all, I wasn't expecting the place to be all inclusive so I would say that this is what I loved the most. Their food is amazing and it's a buffet that pretty much is included with your accommodation. Unlimited drinks as well and you won't have to worry about paying because like I said, all-inclusive. They also have swim-up bars which was my priority when looking for a hotel to book. Staff is so friendly and welcoming.
Good
6.7
Pros: The food in general is good for an all inclusive with the money i spent. The hotel is a little bit old and there are some things that could get better, the way the hotel is managed is very old fashion and with few tweaks the experience could be much better.
Details
Reviews
Overall 8.0 Excellent
Based on 1,165 reviews
Location
8.5
Breakfast
7.3
Service
7.0
Beach
6.3
Food
5.3
Vibe
4.5
Room
4.5
Cleanliness
4.2
Comfort
3.8
WiFi
2.8
Wellness
1.3
Location
8.7
Service
7.0
Beach
6.4
Food
5.2
Room
4.3
Cleanliness
4.2
Comfort
3.8
Vibe
3.7
Location
8.3
Service
6.9
Amenities
5.7
Food
5.2
Room
3.6
10.0 Excellent
Pros: The water into swimming pools is warm. The view from swimming pools is awesome.
Cons: There is no refrigerator into the rooms. My room had no balcony.
7.1 Good
Pros: I liked the fact that the property was away from the town centre. I liked the atmosphere of peace and quietness. Activities organised by the hotel were enterntaining and facilities were averagelly good.
Cons: Some of the details in the room, like window and shower curtains were broken or stained and that gave a careless image of the place. Staff members were always polite and we had a very good time though.
3.8 Mediocre
Pros: Not really anything
Cons: The food was terrible Nothing worked in the room No smoking even on our balcony Way too expensive for such a poor quality
9.6 Excellent
Pros: Perfection!!! Never before been at a hotel were the beds are so comfortable.
Cons: The only thing I didn't like was the long hours of drinking by the lobby, we couldn't sleep one night because a group of Europeans decided to drink until 4 am.
10.0 Excellent
Pros: First of all, I wasn't expecting the place to be all inclusive so I would say that this is what I loved the most. Their food is amazing and it's a buffet that pretty much is included with your accommodation. Unlimited drinks as well and you won't have to worry about paying because like I said, all-inclusive. They also have swim-up bars which was my priority when looking for a hotel to book. Staff is so friendly and welcoming.
Cons: The only thing I didn't like is that the beach is a bit of a walk, and they have no room service so you can't order food and have it delivered. You have to go to one of their restaurants that's open from 11pm to 5pm which is a bit of a walk. Also, there are iguanas freely roaming around which isn't necessarily a bad thing but make sure to keep an eye out especially when you're eating by the marina.
6.7 Good
Pros: The food in general is good for an all inclusive with the money i spent. The hotel is a little bit old and there are some things that could get better, the way the hotel is managed is very old fashion and with few tweaks the experience could be much better.
Cons:
Located in Puerto Vallarta, this beachfront property is next to a golf course and within a 15-minute walk of Marina Vallarta and Bay of Banderas. Cruise Ship Terminal is 2.2 mi (3.5 km) away.
When you stay at Krystal Vallarta in Puerto Vallarta, you'll be on the beach, within a 5-minute drive of Cruise Ship Terminal and Malecon. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Overall 7.8 Good
Based on 4,127 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5.8
Pros: The beach
Okay
5.4
Pros: Staff was really friendly.
Excellent
8.0
Pros: The actual villas, buildings and facilities are beautiful, keeping the Mexican style, with lots of green and quiet areas.
Staff were very nice and not intrusive, polite and all spoke good English. We had friends staying next door at the Hilton and staff there were rude and annoying if you were just visiting while at Krystal they were nice with visitors and very considerate.
Okay
5.0
Pros: Location
Excellent
8.3
Pros: Great staff and location
Okay
4.2
Good
7.7
Pros: Location: near restaurants, mall, super market, Marina, coffee shop, beach access, pool, courteous staff. Great water pressure in room, very spacious room to include bathroom and shower.
Excellent
10.0
Pros: Property was very nice n room was excellent
Excellent
9.0
Pros: We loved the Mexican authenticity of this property ,highlighted by the many local Mexicans that stay here . the staff are exceptionally friendly It is excellent value for money All inclusive , the food in buffet restaurants is varied and great quality lean meats, fresh salads etc If you want 5* luxury join the yanks next door at the Hilton - not for us. Location is great too, 10 min ride to downtown , and close to two large shopping centre & supermarkets also just 5 mins from the cruse terminal and about 10 min to airport costing mx120/Au9
Okay
5.0
Pros: hotel location was good and very accesible.....i like the private beach area
Okay
4.6
Pros: It's location it's quite good, you can get in or go out the city in just a few minutes.
Poor
1.0
Details
Reviews
Overall 7.8 Good
Based on 4,127 reviews
Location
8.0
Service
6.1
Value
5.7
Amenities
5.5
Room
5.4
Breakfast
5.3
Pool
4.9
Cleanliness
4.8
Bar
4.0
Comfort
3.9
WiFi
3.6
Food
3.2
Wellness
1.6
Location
8.8
Service
6.6
Value
5.5
Breakfast
5.4
Pool
5.0
Cleanliness
4.6
Vibe
4.5
Room
4.5
Comfort
3.8
Food
3.2
WiFi
1.6
Location
8.1
Service
6.0
Room
5.8
Value
5.5
Pool
4.8
Cleanliness
4.7
Vibe
4.5
Comfort
3.8
Bar
3.6
Food
3.6
Location
8.3
Service
6.6
Room
3.9
Service
5.7
Room
4.1
5.8 Okay
Pros: The beach
Cons: We booked an oceanfront room. When we arrived, we were place to the hotel behind another hotel. Our first room was on the fourth floor facing the beach, but our view was another building and palm trees. The room wasn’t clean. There was blood on my sheets and makeup. The room 1417 was right next to 28 air conditioners humming all day and all night. I woke up the the first night with a terrible headache. I asked to be moved. The front desk said they could move us after speaking to them for 40 mins. They said to have our luggage ready in the room and they would move our luggage to the second room and to check back with them after 3pm. We left the hotel and came back at 3:30pm, they didn’t know anything about the room change and they didn’t know where our luggage was. After another 45 mins, we had another room on the 5th floor. We had a small view of the ocean. Our luggage was still in the other room. We waited about 20mins and then went down to the old room where the bellman was also waiting for someone to let him in. We waited for another 30mins for the house keeping supervisor to let us in. The hotel was very confusing as well. We were unsure of what beach and facilities we were allowed to use since there were people wearing different colored bracelets. Very confusing.
5.4 Okay
Pros: Staff was really friendly.
Cons: They definitely miss to care about the details. They don’t give guests purified water for washing your teeth, there are no lights at the pool areas, the beds on the beach are dirty and old. Breakfast is not really tasty but okay. All in all it looks better then it is.
8.0 Excellent
Pros: The actual villas, buildings and facilities are beautiful, keeping the Mexican style, with lots of green and quiet areas.
Staff were very nice and not intrusive, polite and all spoke good English. We had friends staying next door at the Hilton and staff there were rude and annoying if you were just visiting while at Krystal they were nice with visitors and very considerate.
Cons: It's obviously run down and needs fixing and updating. Air conditioning in the room was noisy. I guess that's why the price was lower! that of course brings low budget crowd and over the weekend it became very loud, teens and young adults had their own music very high at the pool and it was a cacophony, far too noisy. We moved to the palapas on the beach and it was ok.
5.0 Okay
Pros: Location
Cons: Receptionist Daniela was very rude and she dind’t have a good customer service skills changed my room with not asking first and the room that we got was no view make my stayed very unpleasant
8.3 Excellent
Pros: Great staff and location
Cons: AC
4.2 Okay
Pros:
Cons: Dirty and not a good host. No one explained anything as far as the bracelets and bottled water. No one really spoke English
7.7 Good
Pros: Location: near restaurants, mall, super market, Marina, coffee shop, beach access, pool, courteous staff. Great water pressure in room, very spacious room to include bathroom and shower.
Cons: Rooms need updating to include bed, pillows. Need an inroom coffee maker. Small fridge. Horrible internet connectivity in room.
10.0 Excellent
Pros: Property was very nice n room was excellent
Cons:
9.0 Excellent
Pros: We loved the Mexican authenticity of this property ,highlighted by the many local Mexicans that stay here . the staff are exceptionally friendly It is excellent value for money All inclusive , the food in buffet restaurants is varied and great quality lean meats, fresh salads etc If you want 5* luxury join the yanks next door at the Hilton - not for us. Location is great too, 10 min ride to downtown , and close to two large shopping centre & supermarkets also just 5 mins from the cruse terminal and about 10 min to airport costing mx120/Au9
Cons: Nothing - booking again for next year
5.0 Okay
Pros: hotel location was good and very accesible.....i like the private beach area
Cons: food is not of a good quality, alcohol they serve is cheap, water in the pool was too cold
4.6 Okay
Pros: It's location it's quite good, you can get in or go out the city in just a few minutes.
Cons: The staff was all over the place, to pay for some drinks or to get our food we had to wait more than 40 min. There was a few cockroach in the public areas. The bed stinks to humidity eventhough they had just do the cleaning service.
1.0 Poor
Pros:
Cons: The Staff! We went for a fishing trip to Vallarta, we asked the hotel to help us with our catch (50kg of Marlin). The fish was already packed and ready to get frozen, we kindly asked the cooks if they can put our fish in the freezer, initially, they refused but after talking with the Chef he agreed to freeze our catch. We could not enter the kitchen so we handed the fish to Carlos the waiter captain. The next day when we were packed and ready for the airport, we found out that they didn't place the fish in the freezer and it was rotten. We try to talk to Carlos but he hid in the kitchen. 50kg of Marlin fillets got wasted because of his incompetence.
When you stay at Krystal Vallarta in Puerto Vallarta, you'll be on the beach, within a 5-minute drive of Cruise Ship Terminal and Malecon. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this resort consist of conference space and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.
Villa Vera Puerto Vallarta is located in the exclusive area of Marina Vallarta. All units in the Mediterranean style resort offer pool views and some offer marina views. There is also a fabulous beach close by. Soak up the sun at Villa Vera Puerto Vallartas gorgeous swimming pool or relax on your own private balcony. If you get hungry, head across the street to Club Regina Puerto Vallarta or into the marina shopping area.
Overall 7.8 Good
Based on 65 reviews
All reviews
- All reviews
Okay
5.8
Pros: The property in general correct, location is good, it is clean, staff are friendly and helpful but the overall impression is medium. Good thing is that you can access the hotel on the other side, which gives you beach access and a bigger pool!
Good
6.3
Pros: Very close to the airport (however, far from the center), you can use he facilities of the close-by Regina resort (beach access, restaurants, variety of swimming pools). It’s a great place if you just want to relax in a restore and are not very into exploring the area.
Mediocre
3.8
Pros: Then outside pool area
Mediocre
2.0
Okay
5.0
Pros: Close to the ocean.
Details
Reviews
Overall 7.8 Good
Based on 65 reviews
Beach
10.0
Service
8.2
Vibe
7.4
Pool
7.3
Cleanliness
6.9
Location
6.5
Amenities
5.7
Room
5.0
Value
3.3
5.8 Okay
Pros: The property in general correct, location is good, it is clean, staff are friendly and helpful but the overall impression is medium. Good thing is that you can access the hotel on the other side, which gives you beach access and a bigger pool!
Cons: I hope this feedback will help to improve overall quality as the place deserves to be a good destination. - checkin at 16-00 and checkout at 10-00 (!!!). 25 USD/hour extra! - reception is extremely slow. Plan some time ahead on checkout. - please remember that breakfast is NOT included. We accidentally took it and didn't pay at the restaurant - it was panic! Guess how many time I had to spend in the reception to settle the bill? - absolutely no sound protection in the room. You can hear your neighbors breathing. Imagine if they do a party (that is what happened btw). - would be good to have 1-2 free teabags in the room :)
6.3 Good
Pros: Very close to the airport (however, far from the center), you can use he facilities of the close-by Regina resort (beach access, restaurants, variety of swimming pools). It’s a great place if you just want to relax in a restore and are not very into exploring the area.
Cons: The facilities were a little bit ran down and not well maintained, very far from the center and thus without a car it is rather hard to explore the city and the area around.
3.8 Mediocre
Pros: Then outside pool area
Cons: Our room had cockroaches, our towels weren’t clean, our shower head didn’t work
2.0 Mediocre
Pros:
Cons: Stollen jewelry and money, rundown,hot water takes 20 minutes to heat up,rude staff after being stollen from
5.0 Okay
Pros: Close to the ocean.
Cons: Nothing like the pictures provided at Booking.com site. The beds were very firm(same as sleeping on the floor). No elevator. Only a fridge and coffee maker.
Villa Vera Puerto Vallarta is located in the exclusive area of Marina Vallarta. All units in the Mediterranean style resort offer pool views and some offer marina views. There is also a fabulous beach close by. Soak up the sun at Villa Vera Puerto Vallartas gorgeous swimming pool or relax on your own private balcony. If you get hungry, head across the street to Club Regina Puerto Vallarta or into the marina shopping area.
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