Puerto Vallarta hotels near El Faro Lighthouse

Pros: It was clean and staff are friendly

Cons: I was offer to upgrade to a room with a view which I appreciated but they didn’t tell me that I was located right next to stairs and an elevator. It was very noise with people walking and it echoed hard to sleep, also I was right next the staff lien closet and you can always hear them talking and opening the door and very early times of the morning. Our sleep was interrupted many times throughout our stay there. Just honk he should have told me. I paid extra to move and I probably won’t have if I knew the location of the room.

Pros: The grounds are lovely and the staff is great. The access to the beach is a real bonus. Senate at all three restaurants and the food was a cut above what I had initially expected, especially the breakfasts. The rooms are a little Spartan, but honestly very comfortable and extremely clean.

Cons: There is no real bar. People hang at the pool all day and they serve drinks in the lobby and restaurants at night, but there isn't a regular bar anywhere on property. Given the amount of alcohol the staff has to run and get (even delivering to rooms) it would seem everyone would be happier with a place that had some music To hang out in. Likely they view the lobby this way, but the ambiance is wrong. It's my only complaint.

Cons: room location was one of the worst on the property, simply because it was not reserved directly through the hotel.

Pros: Nice staff decent food

Cons: Very old, rooms definitely need to be renovated I could hear other rooms moving furniture

Pros: Service is excellent

Cons: Cockroche big as my thumb. Steak was a blob of fat with brown gravy.thin walls

Pros: Beautiful grounds, suites nice w/ great views, pools, bars. Restaurants were good for breakfast, lunch and dinner - open all day long. Friendly staff. Cooking classes, karaoke, dancing, etc.

Cons: Only issue we had was that the Mariachi band played in the lobby until 2am, which included trumpets playing loudly. Some guests took that party to their rooms after causing a disturbance. We called front desk and resort compensated us with a couple of $90 spa certificates (hour massage) as well as champagne and choc-covered strawberries. Appreciated that.

Cons: No showers by the pools.

Pros: The service was great. The staff very friendly and helpful. The food was delicious The Place was very clean. This may sound silly but the public bathrooms had scents oils that made them smell very nice and they were always clean. We had a fabulous time.

Cons: The bathrooms were a little far from the beach area.

Pros: The pool was awesome the staff was great. The restaurant by the pool was awesome l, if not a bit expensive.

Cons: The power did go out to most of the hotel after a topical storm, but so we stayed and chilled at the pool most of the day, which happens to be one of the hots days here. The power was out from 8am untill about 530 am

Pros: The staff was super friendly

Cons: It was too hot in the lounge areas

Pros: We liked all

Cons: When I buy the from you it was $350, but when we arraive it was $480 : (

Cons: The outside building desperately needs a fresh layer of paint with a more modern and FRESH feel!

Pros: Staff was friendly and helpful.

Cons: When I reserved the hotel I was not informed that the pool and spa area was closed for renovations. Also the beach area has crocodile that made the beach area unsafe.

Pros: Excellent location, the people working here were amazing. Love this place. Clean and overall the services were great.

Pros: The staff was AMAZING!! I have never experienced such wonderful service. The staff got to know us by name, and we looked forward to seeing them daily. We visited the spa and all but one restaurant on the property. We would go back in a heartbeat!

Pros: Really nice and clean

Pros: The staff was friendly and made you feel like you were part of their family. The restaurant overlooking the beach I loved. The marina area was great. Restaurants outside the premises and transportation to them was great

Cons: No complaints other than the cobblestone roads weren’t made for the small cabs! They beat you up driving over them!

Pros: wonderful staff!!!! comfortable bed!!!!! delicious seafood!!!!

Pros: Location and facilities

Cons: Smell of the room

Pros: Swimming pool

Cons: Nothing

Pros: The concierge, Jessica, was the best. Was very honest and so helpful. We are returning to this resort & she is a big reason why.

Pros: Housekeeper was friendly and efficient.

Cons: Nothing in the room worked. Phones and safe didn’t work. We were told to use the speaker. Pool said it closed at 10 and we were removed at 9. Pool staff was unfriendly.

Pros: All facilities such as swimming pools, spa, restaurants and bars

Cons: Nothing

Pros: Great staff.

Cons: Food not very good at hotel la palmarall

Pros: Excellent service

Cons: Pool closes to early

Pros: The staff is extremely friendly. Very helpful and polite. The rooms are a nice size. Room service 24hrs a day and the pools are great.

Cons: They charge for the coffee that’s in your room. Most hotels provide the in room coffee and tea as complimentary. The “Starbucks” in the lobby has terrible pastries. I am under the impression they don’t get many patrons, therefore they don’t make fresh pastries often which is terrible. Our first night we stayed on the first floor near the sewage. We were awaken by an alarming noise like the plumbing in the shower was going to explode. Luckily, the staff was very helpful an accommodating. They moved us to a new room the following morning without issues. The final thing that that I did not care for was the attempt to up-sell. I understand that this is apart of their job but it can be pretty annoying when they are persistent. You will be appointed a concierge and they will contact you via email a few weeks before your arrival. In the email they will give you great tips especially the one about avoiding the solicitors at the airport. This resort does not provide their patrons with transportation but the solicitors at the airport will lie just to get you to agree to visit their resort in the hopes that you will purchase a time share. When I got to the airport I made sure to give the solicitors a firm NO and proceeded to getting an uber. At the resort I checked in and I was told to return later in the day to speak with my appointed concierge because they have something special for me. After getting settled in I returned downstairs to meet my concierge and guess what?! My special gift was a free bag which I appreciated but I was also being asked if I could set aside 2-3 hours to hear about their private homes on the resort. Sounded very similar to the solicitors at the airport that they reminded us to stay clear of. It all made sense. They wanted us to agree to their pitch opposed to the outside companies. They even promised to match whatever promotion we were told at the airport. I go on vacation to relax and enjoy myself.

Pros: The food was excellent. Location. Pool areas. Very romantic and familiar hotel.

Cons: Breakfasts were very expensive.

Pros: Friendly staff and clean. Nice outdoor resort, landscaping; pool well maintained. But I was confused about property nearby, Club Regina, looks and once was probably part of Westin.

Cons: The sales pitch for the vacation club.

Pros: The pool

Cons: Nothing within walking distance

Pros: Everything was great! Clean, beautiful, and perfect location

Cons: I chose the hotel because it was supposed to be pet friendly. That was an outright lie! I have a small hand held Chihuahua and we were we only allowed in certain outside areas of restaurant, nowhere near the pool, and not allowed to leave dog in room even if sleeping in carrier. Don't advertise that you are "pet friendly" because it is an outright LIE! We caused no problems and we were treated poorly!

Pros: Staff was excellent. Breakfast buffet very good. Outdoor bar staff was excellent.

Cons: Rooms were dated: layout and bath. Clean w/tiled floors and bath. Furniture outdated. 1st floor restaurant was a dud. Staff left us at 11:00. But for $--- night I can't complain when coupled with the beautiful grounds and great pool.

Pros: Friendly staff, service in the pool area and the place itself

Cons: More attention to details is required eg.: lamps in the lobby used to be clean and white unfortunately parts are black/ grey and dusty. In the main Hotel area the air con creates a lot of noise - all over the place you will find walls with mould and dirt. Better maintenance and cleaning are definitely required.

Pros: The room was huge and the employee were awesome

Cons: More different style of breakfast

Pros: Location on the beach

Cons: Customer service was spotty, sometimes good sometimes absent

Pros: Lovely pool, great variety of food

Cons: Drinks were generally not great quality, food a bit bland sometimes. Specialty restaurants, food cold and except for the Italian, very bland and very small portions.

Pros: Proximity to airport and nice room

Cons: All of the food choices were pretty bad, especially the lunch buffet where nothing looked appetizing. I am surprised that hotel is rated 4 stars and have been to many all inclusive vacations internationally with much better food choices.

Pros: Nothing

Cons: Hotel was dated. Room smelled of mildew and mild. When asked to switch rooms they wanted to put me in a smaller room with two double beds. Did not want to downgrade especially for the price I paid. Fridge in room was not properly clean. Food was horrible

Pros: Everything was perfect... staff, room, meals

Pros: The bed was super comfy; the food was sooooo good. The views were breathtaking and the staff was so accommodating.

Pros: Liked the location. Food very good at all restaurants. The beach had great sand. Had lots of chairs on the beach but would like more around pool. Staff just excellent!

Cons: Had to wake up early to get chairs around pool. Need more umbrellas.

Pros: We enjoy our stay there! Breakfast and lunch at the Havienda were very good! Sushi sy the rooftop bar were very good and a great place to watch the sunset! The only downfall was the room had a strong smell.. the staff was really nice and friendly!

Cons: The smell in the room

Pros: The pool and views were fantastic. The restaurant food was pretty good. Staff are very helpful.

Cons: The all-inclusive buffet meals were pretty bad. We had a gorgeous room, but there was mold coming down from the air conditioning vent, which caused the room to smell.

Pros: Location

Cons: Food Selection

Pros: Gym

Cons: Breakfast

Pros: Food was alright if you stay there for More than one day they served the same breakfast every morning nothing changes

Cons: They didn’t add toilet paper nor change our bed sheets until I had to go complain & I was there for 4 days and three nights

Pros: Great location!

Cons: The rooms were smaller than expected

Pros: Right beside a Walmart was nice and also the Marina was a nice visit.

Cons: The hotel staff did not know I was staying there even after I called them 4hrs prior to arriving. The staff was very unorganized. They decided to bring the Airport Shuttled in for service on the day we were checking out. Totally incompetent. I would never stay there again. Very frustating stay. Even though I was having problems with the reservation ans Shuttle Bus the manager was right there and she said nothing to me. Also the breakfast was not very good. Maybe 1 star. Not 4 star hotel.

Pros: Lovely breakfast

Cons: Beds were nice but just a little hard!

Pros: The air conditioning was great. The restaurant next to the hotel has great staff and amazing food

Cons: The room is massively basic. No coffee/tea only water which, despite the listing saying there was free water, there was a charge after the first one. Breakfast is great if you are Mexican but not much available for those that don’t want to eat spice and refried beans for breakfast. No where to hang any clothes, no fridge and the safe didn’t work. Only one garbage can in the bathroom. It says in the listing free shuttle but that’s only back to the airport, not from and ONLY if they are picking someone else up also.

Pros: everything was perfect. The size of the room was perfect, super clean, nice view on the harbour. The pool was maybe a bit to small when you are near to the beach then you should go anyway to the beach. Definitely recommend this hotel.

Pros: The staff were very helpful. Couldn’t find our reservation so he recreated it and got us into the our room.

Cons: A couple of extra pillows would've have been nice. Only 2 soft pillows. Other then that, the stay was excellent. Perfectly located close to everything.

Pros: Breakfast was good and room was comfy

Cons: The keys not getting demagnetized