Puerto Vallarta car rentals
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Puerto Vallarta, JA, Mexico
16 May — 23 May
Same drop-off
Puerto Vallarta, JA, Mexico
Sun 16/5
Noon
Sun 23/5
Noon
Driver's age:
Puerto Vallarta car rental information
| Pick-up location | Puerto Vallarta |
|---|---|
| Rental locations | 42 |
| Airport locations | 21 |
Puerto Vallarta car hire reviews and directory
Alamo![agency]()
Best rated
4.1 Okay (53 reviews)
2 locations in Puerto Vallarta
Alamo
Locations in Puerto Vallarta
Blvd Francisco Medina+52 322 221 3030
| Monday | 07:30 - 23:59 |
| Tuesday | 07:30 - 23:59 |
| Wednesday | 07:30 - 23:59 |
| Thursday | 07:30 - 23:59 |
| Friday | 07:30 - 23:59 |
| Saturday | 07:30 - 23:59 |
| Sunday | 07:30 - 23:59 |
Intl And National Arrivals+52 322 221 3030
| Monday | 08:00 - 22:00 |
| Tuesday | 08:00 - 22:00 |
| Wednesday | 08:00 - 22:00 |
| Thursday | 08:00 - 22:00 |
| Friday | 08:00 - 22:00 |
| Saturday | 08:00 - 22:00 |
| Sunday | 08:00 - 22:00 |
2.0 Mediocre5 Apr 2021
Pros: Shuttle pickup and drop off quick except location way off airport and negotiating traffic very haedCons: We reSERVED A Jetta or versa they gave us a VW that was smaller Had been wrecked sounded like front end was going to fall out and had a bald tire They didn’t care
2.0 Mediocre23 Mar 2021
Pros: Terrible staff. Location is NOT in airport, it’s miles away. Made us wait for 20 minutes for pick up. Once there they did not let me deny insurances although I am insured by Amex. The forced insurances were more expensive than the car rental itself. I tried talking to the manager but he was equal or worst than the employees. When we checked the car for damages I tried to do a video but the employee would not acknowledge the date, name or name of the company. Left my Amex cc open for a couple thousand dollars only to fin out one day later that “someone” tried to use my card for internet purchases upwards of $3,000 usd. TERRIBLE COMPANYCons: Honesty. Service. Timing. Acknowledging and actually charging me what I reserved.
2.0 Mediocre26 Jan 2021
Pros: Nothing, it was the worst experience I've ever had, the car was gone, the price was jacked up, and I was told to go.Cons: Everything. This was terrible.
2.0 Mediocre11 Jan 2021
Cons: Got there to rent the car and they want to charge 4 times the on-line quote I went to another car rental company
2.0 Mediocre11 Jan 2021
Pros: The merchant did not honor the reservation due to absence of available cara. I had to go to another merchant and overpaid significantly to get a car the same day
2.0 Mediocre3 Jan 2021
Pros: I didn’t rent. Was quoted approx $350 and when I went to pick it up they wanted over $700 for insurance. I just wanted to rent a car. Not buy one!Cons: Less fine print and more upfront honesty.
2.0 Mediocre17 Dec 2020
Cons: Cancelled since they insisted I pay for insurance at $20/day
2.0 Mediocre30 Nov 2020
Cons: Reserved the car, landed in the airport, went to the rental car kiosk to check in and they said there were no cars available. Really hindered the trips itinerary.
9.2 Excellent19 Mar 2020
Pros: Staff was ok When I booked on line the online price Was cheaper that’s why we booked it When I went to get car staff said I had to purchase 3rd party insurance but my email stated that I already Had the 3 rd party insurance after showing proof I still had to purchase 3 rd party insurance Bait and switch .I lost 1 day of rental and spent 1 hour showing staff my itinerary I ended up purchasing 3rd party insurance had no choiceCons: After booking car company needs to ensure Mexico side is aware of the 3rd party insurance Coverage so that bait and switch does not occur Unsatisfied
5.6 Okay2 Feb 2020
Pros: The car and everything was fine. 10X on the fees is not fine.Cons: The insurance policy that was pushed on us was not explained to be one of multiple insurances that would be needed. A booking for $32 ended up costing $450. Cool. Very cool.
Sixt![Sixt]()
10 Excellent (1 review)
4 locations in Puerto Vallarta
Sixt
Locations in Puerto Vallarta
Av Paseo Cocoteros Lt 28+52 322 226 7503
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Av Paseo De La Marina Nte. 585+52 322 226 9500
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Blvd Fr. Medina Ascencio 7930+52 322 209 0685
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
Pelicanos 311+52 322 209 0685
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Routes Car & Truck Rentals![Routes Car & Truck Rentals]()
8 Excellent (4 reviews)
1 location in Puerto Vallarta
Routes Car & Truck Rentals
Locations in Puerto Vallarta
Blvrd Francisco Medina Ascencio 3987
10.0 Excellent15 Apr 2021
Pros: Location, friendly staffCons: Not much, it was pretty good!
10.0 Excellent12 Apr 2021
Pros: Yes
2.0 Mediocre9 Apr 2021
Pros: I like nothing, it was the worst experience ever. I DO NOT RECOMMEND ROUTES CAR RENTAL AT ALL. I want my money backCons: Everything
10.0 Excellent10 Mar 2021
Pros: The staff was very friendly
Thrifty![agency]()
6.6 Good (6 reviews)
3 locations in Puerto Vallarta
Thrifty
Locations in Puerto Vallarta
Ave. Francisco Medina Ascencio+52 322 221 2984
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
Carr Tepic Km 7.5+52 800 021 2277
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Carretera Barra De Navidad+52 322 221 5761
| Monday | 08:30 - 14:30 15:30 - 17:00 |
| Tuesday | 08:30 - 14:30 15:30 - 17:00 |
| Wednesday | 08:30 - 14:30 15:30 - 17:00 |
| Thursday | 08:30 - 14:30 15:30 - 17:00 |
| Friday | 08:30 - 14:30 15:30 - 17:00 |
| Saturday | 08:30 - 14:30 15:30 - 17:00 |
| Sunday | 08:30 - 14:30 15:30 - 17:00 |
2.0 Mediocre30 Jan 2017
The rental prices are insane due to the insurancePros: I did not rent a car it was so costly for insurance
6.0 Good1 Jan 2017
Thrifty Car Rental Puerto VallartaPros: Nice staff, I ended up with a good car.Cons: The final price was significantly higher than advertised. Did not have the car when I showed up. No guarantee that they will have the car even if you pre-pay, our trip was during the high season (last week of December).
2.0 Mediocre25 Dec 2016
Nasty experiencePros: Not muchCons: Poor and slow pickup and transfer. The office is a mess in a hard to get to location Staff is rude and nasty. When I booked no one informed me of mandetory insurance that is 50% of the rental fee. Nice surprise that both the booking agent price line and thrifty left out or was hidden
Enterprise![Enterprise]()
6.4 Good (13 reviews)
3 locations in Puerto Vallarta
Enterprise
Locations in Puerto Vallarta
Carr. Costera A Barra De+52 322 226 5000
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Carretera A Tepic Km 7.5+52 322 221 1226
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Carretera Punta De Mita+52 624 142 1022
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
9.6 Excellent8 Apr 2018
SuburbanPros: This was just the right vehicle for the job. Agents were helpful.Cons: A bit expensive
2.0 Mediocre22 Apr 2017
Price was twice the amount Kayak givenPros: NothingCons: Came there and the lady said we have your car away bc you are two hours late on your arrival despite my flight was delayed plus the change in time. They told me that my original car would have costed me $400. I showed them my reservation with Kayak and the price Kayak said it would cost and they said it doesn't include mandatory insurance and all other kind of charges. I left with a much smaller car for $352. I hate to say this but I will not recommend anyone to use you guys for car rental. they told me not to use you guys bc you don't have Local insurance. Bad experience especially traveling with kids and having to pay much more then anticipated.
10.0 Excellent16 Apr 2017
Pros: Friendly staff and a new car!
4.4 Okay29 Mar 2017
Cons: I did a reservation for a journey in Pto Vallarta, when I arrived they did not have it. They give me a Jeep and of course the price was higher. At the end the cost of the rental was 50% more than the original reservation. The Site Manager told me that it was because they upgrade the car, however it was not my fault that they did not have the car that we reserved.
6.4 Good22 Jan 2017
Ripped ofCons: At the office they added on 'mandatory' mexican insurance at the price of $20usd per day. You can't exactly say no when they took you to the office in a shuttle, no other options.
8.4 Excellent17 Jan 2017
Great folks, but Insurance will cost 19 US dollarsPros: Great help with many bags and shuttle. Check in was quick even though it was a very busy travel day. They were very patient as i called my credit card so that they would approve a $2000 us dollar authorization. (See the dislikes for explanation)Cons: Know that if you don't buy the full coverage insurance that they sell ($59 US dollars per day) you must buy the $19 US dollar 3rd party liability insurance that does not include damage on the car. You will have to pay for that. Also, they will authorize your credit card for $2000 US Dollars in case there is damage. If you don't have a card that will authorize 2000, you must pay for the $59 insurance.
10.0 Excellent13 Jan 2017
Pros: friendly staff
9.6 Excellent5 Jan 2017
Renting a car in Mexico is differentCons: In case you haven't rented in Mexico, you need to know that the car rental rate you are quoted is meaningless. It's just a fraction of what you will actually have to pay because you have to buy a mandatory insurance package that will double, triple or quadruple your quoted rate.
4.0 Okay26 Dec 2016
Pros: Car was cleanCons: We got 2 cars for a total of $43 for 6 days. We checked all the fine print to see if there would be any additional charges. Could not find any. When we arrived we were told that we had to get mandatory auto insurance which cost $27 a day + tax. We tried cancelling but were told it was too late. Our cost for 2 cars was supposed to be $86 but instead became $500. This felt like highway robbery and a very unpleasant start to our family vacation.
2.0 Mediocre19 Dec 2016
Cons: Got there to a big surprise - they wanted another 387 USD for a 100 USD rental - apparently, the insurance , which I never heard of in Mexico..... Left without renting
Payless![agency]()
4.8 Okay (19 reviews)
2 locations in Puerto Vallarta
Payless
Locations in Puerto Vallarta
Calle Av. Francisco Medina Asc+52 322 221 0263
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
Francisco Medina Ascencio 141+52 33 3688 6609
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
4.8 Okay26 Oct 2019
Pros: The staff at pickup was good and the vehicle overall was satisfactory.Cons: We were charged to replace a flat tire and were charged for an upgrade even though we didn't ask for one and got the vehicle type that we requested.
2.0 Mediocre13 Sep 2019
Cons: employees there try to rip you off any way they can via trying to upsell you insurance and other vehicles. they also take forever to check in, at least an hour. I would never reccomend this place to anyone!!
5.6 Okay9 Apr 2018
Unforeseen fees more than doubled the costPros: Ease of booking via priceline and the seemingly good priceCons: Once at PVR, the taxes, fees, and "required" insurance coverage nearly tripled the cost of the car rental. Plus, we had to wait 1 hour for the shuttle to Enterprise, after being told that a car wasn't available via Budget (the rental company confirmed by Payless).
2.0 Mediocre28 Nov 2017
Worst Rental Car Experience To DatePros: If you want to pay more.....Payless!Cons: Reservation was made for an SUV to fit 4 people plus golf gear. Upon arrival, they did not have an SUV available so offered us a Jetta. They also don't include mandatory insurance in their quote (doubled the price of the rental). As we could not fit all the people + gear in the Jetta, 2 people had to take a taxi to our destination. +80$. The office was not open early enough before our return flight which again meant another 2 taxi's from punta mita to PVR. The (child?) manager Jaime was openly rude, unhelpful, and unwilling to compromise despite us paying out of pocket for three 40 minute taxis due to their screw ups. He even told us that the taxi we booked through the 4 seasons was "not a real taxi" then suddenly he went back to not being able to speak english. Huge waste of time and money on our vacation. Could not urge you to look elsewhere strongly enough.
2.0 Mediocre27 Apr 2017
Fees not disclosed at time of bookingCons: We made a rental reservation online prior to arriving in Mexico. The rental rate was very, very inexpensive, but we figured that was because the region didn't have many renters. When we arrived at the rental facility after 6 hours of travel, burdened with our luggage, we were told that there was an additional $38/day rental cost to cover liability insurance. The fact that I have individual auto insurance and rental insurance through my credit card company didn't matter. What a complete and total ripoff. Because the car wasn't absolutely essential, we ended up calling a taxi and paying 1/3 of what we would have paid for the rental. When I make a booking that tells me all taxes and fees are included, I expect that to be true when I arrive to pick up my vehicle.
2.0 Mediocre21 Mar 2017
Process was a total scam the amount required for tCons: You get offered a very low rate for the car. But, upon arrival you are forced to buy required minimum insurance, which was quoted at oaver $300. They even lowered it to "negotiate". I've rented cars in Mexico before and I'm well aware 3PL insurance is required in Mexico and your insurance and your credit card insurance does not cover this. It normally ranges $10-15 a day MAX. So for a 7 day rental a $300 charge for this insurance was a total scam and makes it feel very timeshare like game playing. When I rent a car, show the price of the car to me and don't hike the cost of ancillary insurance to make up for the low cost of the actual car rental. It is a very shady way of operating a business and I walked out of the rental place, took a taxi and called it a day.
10.0 Excellent8 Feb 2017
Excellent servicePros: We couldn't remember where to drop off the car when we were leaving Puerto Vallarta, but we knew the office was off site from the airport. We were late for our flight, so we drove to the airport, and the agent at the airport took the car from us and drove it to the office with a very helpful attitude.
8.4 Excellent26 Jan 2017
Beware of the "mandatory" incs...Pros: The helpful friendly staff. The car was like new, and performed flawlessly.Cons: The Mexican office added around $600 for Mexican liability incs!! This is currently in dispute through Payless so I have good expectations that we can recover this unnecessary "mandatory" unexpected expense..
2.0 Mediocre24 Jan 2017
Cons: the car was advertised at $1 a day but they insisted on this liability insurance that I already have with my own insurance and through amex so the car actually cost $46.00 a day not happy at all !!!
4.0 Okay16 Jan 2017
Pros: Battery died rented for a certain price. Asked for an extention and gave us a triple raise on price. Very dissappointed.Cons: should keep the same price deal as you rented and when asked for an extention, keep the same price as promised.
Hertz![Hertz]()
4.8 Okay (3 reviews)
3 locations in Puerto Vallarta
Hertz
Locations in Puerto Vallarta
Fco Medina Ascencio #3987+52 999 911 8040
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Paseo De Los Cocoteros 85 Sur+52 800 709 5000
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
Paseo De Los Cocoteros+52 800 709 5000
| Monday | 08:00 - 22:00 |
| Tuesday | 08:00 - 22:00 |
| Wednesday | 08:00 - 22:00 |
| Thursday | 08:00 - 22:00 |
| Friday | 08:00 - 22:00 |
| Saturday | 08:00 - 22:00 |
| Sunday | 08:00 - 22:00 |
2.0 Mediocre4 Jan 2020
Cons: They didn’t have any cars available when I arrived. I had to go to another car rental place to get a car.
6.8 Good9 Sep 2019
Pros: The drop of was easy
5.6 Okay2 May 2017
Pros: Price was greatCons: The pick up and drop off process was like going back to the early 1990s. Definitely could be much more streamlined. Also, our car was not clean when we got it (sweat stain on the passenger seat). We watched a couple guys wipe it down and spray some cleaner in the car right before we took delivery of the vehicle for the rental.
Dollar![agency]()
4.6 Okay (3 reviews)
2 locations in Puerto Vallarta
Dollar
Locations in Puerto Vallarta
Blvd Francisco Medina Ascencio+52 322 226 1400
| Monday | 08:30 - 14:30 |
| Tuesday | 08:30 - 14:30 |
| Wednesday | 08:30 - 14:30 |
| Thursday | 08:30 - 14:30 |
| Friday | 08:30 - 14:30 |
| Saturday | 08:30 - 14:30 |
| Sunday | 08:30 - 14:30 |
Carr Tepic Km 7.5+52 800 365 1111
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
3.6 Mediocre25 Feb 2019
Pros: Our van was not ready for the day requested, so the staff lent us their shuttle van so we were not stranded, or incite extra costs for taxis. This was appreciated, particularly given the price deception.Cons: The price advertised was dramatically less than what was actuality. While this was a red flag, it remains categorically price deceptive. Beyond this, we were expected to participate in a timeshare presentation.
4.0 Okay17 Dec 2018
Insurance scam?Pros: Newer model vanCons: Fee did not include “mandatory” liability insurance. Was not explained prior to booking. More than doubled the anticipated cost of rental vehicle
6.4 Good12 Nov 2016
ScamPros: After I get to the place, they surprise me with an additional $431 of insurance fees and taxes.Cons: After I get to the place, they surprise me with an additional $431 of insurance fees and taxes.
National![agency]()
4.6 Okay (3 reviews)
4 locations in Puerto Vallarta
National
Locations in Puerto Vallarta
Carr. Costera A Barra De+52 322 226 5000
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Carretera Punta De Mita+52 624 142 1022
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
Carretera Tepic Km 7.5+52 322 221 1226
| Monday | 09:00 - 17:00 |
| Tuesday | 09:00 - 17:00 |
| Wednesday | 09:00 - 17:00 |
| Thursday | 09:00 - 17:00 |
| Friday | 09:00 - 17:00 |
| Saturday | 09:00 - 17:00 |
| Sunday | 09:00 - 17:00 |
Marriott Hotel+52 322 226 0069
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
2.0 Mediocre16 Mar 2017
insurance scamPros: didn't rent carCons: when we got there, were hit up for a USA$22/day insurance fee, unannounced when reserving
8.0 Excellent14 Feb 2017
Pros: The personnel were very friendlyCons: It is a little pricy
4.0 Okay23 Jan 2017
InsurancePros: NaCons: I have a premium car rental insurance with Amex that I pay $24 per rental. National wouldn't that insurance and wants us to settle with their for $40 per day. Upon my return and checkin with amex, it seems that agent misled us
Economy Rent a Car![Economy Rent a Car]()
4.4 Okay (7 reviews)
1 location in Puerto Vallarta
Economy Rent a Car
Locations in Puerto Vallarta
Francisco M. Asencio 3987-10+52 322 221 2413
2.0 Mediocre30 Apr 2021
Pros: This car rental company is a scam. Their website is a bait and switch. We walked out of their offices and rented from a different company. Just waiting to check my CC for the damages. DO NOT USE THIS COMPANY!Cons: They could have been straight forward from the web site through the pick up.
2.0 Mediocre4 Mar 2021
Pros: Nothing. Staff lied and was dishonest as well as punks when I checked out. They lied to me when I extended our stay and the price was nearly double when dropping off the car. Terrible and sleazy. Not a good representation of Kayak, Hertz or Mexico. Stealing is a crime but I had a flight to catch and they use it against you. Losers. I will be reporting this all to my credit card company but the criminals at Hertz show you fine print stating you agreed. People who take advantage of others should be fired.Cons: Do not steal and take advantage of travelers that are visiting to experience the beauty of your country. They lied to me when I extended our stay and the price was nearly double when dropping off the car. Terrible and sleazy. Not a good representation of Kayak, Hertz or Mexico. Stealing is a crime but I had a flight to catch and they use it against you. Losers. I will be reporting this all to my credit card company but the criminals at Hertz show you fine print stating you agreed. People who take advantage of others should be fired.
2.0 Mediocre27 Jul 2019
Pros: The goodwill of the service personal at the pick up site, they did their best in spite of the poor infrastructure and maintenance of the cars.Cons: 1) Bettter cars: cars without broken windshields; cars with good maintenance. The air-conditioner had a terrible smell. On day five, the cooling system stopped working along with the AC; other alarms went off. The substituted car missed the fuel-cap. 2) Get the customer the car we paid for.
3.2 Mediocre29 Nov 2018
Cons: Wasn’t the car I wanted, attendent wasn’t there when I go there or took it back (sign on the door), charged $20 mandatory insurance (which covered hardly anything) daily which was twice as much as the rental, never again
4.0 Okay7 Jan 2017
expensive insurancePros: Liability only insurance was $28 per day. There is no sign at the airport directing you to this company. One staff member in the office to process the paperwork for cars going out and coming back. Between trying to find the company 30 minutes and the one staff in the office it seemed to take an hour and half to rent the car. To top it off I have never paid so much for liability insurance only. The girl said the rate was higher because of the holiday season. Usually I am out the door with ins and car for $250. This was $375 for 6 days in a Jetta. Seemed like a scam.
Ace![agency]()
3.8 Mediocre (20 reviews)
1 location in Puerto Vallarta
Ace
Locations in Puerto Vallarta
Carretera a Tepic Km 7.5+52 33 4170 8243
| Monday | 06:00 - 23:30 |
| Tuesday | 06:00 - 23:30 |
| Wednesday | 06:00 - 23:30 |
| Thursday | 06:00 - 23:30 |
| Friday | 06:00 - 23:30 |
| Saturday | 06:00 - 23:30 |
| Sunday | 06:00 - 23:30 |
4.0 Okay21 Feb 2021
Pros: The car was comfortableCons: The rental was $15 and when I arrived they charged me $65 for insurance. That was a surprise and not explained to me.
2.0 Mediocre8 Feb 2021
Cons: The car dealer try to rip me off and wanted $800 US as a deposit until we returned the car! I told you he was out of his mind.
6.4 Good31 Dec 2019
Cons: They ‘find’ tiny imperfections on the car at time of return, things that would be considered regular wear and tear in the US
2.0 Mediocre15 Dec 2019
Pros: Nothing. Impossible to deal withCons: Everything. Do not rent from ACE
2.0 Mediocre3 Jan 2019
They gave my rental awayPros: NothingCons: We did not get the rental because they gave it away without notice.
2.0 Mediocre8 Apr 2018
Hidden costs - bewareCons: We called Ace in Mexico to confirm the options for liability insurance, and were quoted a certain price and told that it was optional. When we arrived, the price was double and were told it was not an option. So just factor this in to your costs!
2.4 Mediocre5 Jan 2018
No cars available when we arrived, even though we had reservationPros: They said they had no cars when we arrived. Rented convertible and ended up having to take whatever car was returned while we sat waiting for someone to return a car. Horrible experienceCons: The fact that the rep didn’t care at all when he gave us the news that there were not only no convertibles which we had a reservation for. But also that there were no cars at all!he did Not care to help by paying for our taxi or shuttling us to our condo. Total disregard
2.0 Mediocre3 Jan 2018
Didn’t get car we bookedPros: NadaCons: Agents gave us a Yaris instead of convertible and over charged us. Knowing we could do nothing. Very sleazy way of doing business. I would not recommend them You should rent from some one in the airport too not have to take shuttle. It was a pain and then left us with no other options.
4.4 Okay1 Jan 2018
Beware serious swindling!Cons: You get to the agency and they tell you you have to pay $40 more per day in personal injury insurance and you have no choice. So what was quoted at $124 ends up being $500! It was happening to everyone there. Nothing in the material we received indicated this could happen. Terrible.
4.4 Okay29 Dec 2017
In this case ACE is the lowest car(d)Pros: I got a carCons: Their staff while nice are very poorly trained. Apparently can’t help you with anything as far as getting you the right car giving you a discount for having you leave in overall satisfied manner. Just know that in Mexico they will not except any insurance outside of Mexico no matter what kind you have.
Europcar![agency]()
3.8 Mediocre (16 reviews)
1 location in Puerto Vallarta
Europcar
Locations in Puerto Vallarta
Carretera Vallarta-tepic Km 7.5+52 322 209 0921
2.0 Mediocre22 Mar 2021
Cons: I reserved the car, place my credit card info. And once I got their I got told yeah here's your reservation and we have your car. But a few minutes later they told me I didn't book it correctly and that they didn't have a car for me. It was extremely frustrating because then I had to try and find a new car rental that same day. Very poor service.
8.8 Excellent28 Mar 2020
Pros: Staff was very friendly and helpful.
2.0 Mediocre21 Mar 2020
Pros: They lied about prices and terrible customer service. Lies about prices and then traps you forcing to say okay or else you'll be stuck away from the airport and away from your hotel.Cons: Everything could have been better
4.4 Okay28 May 2019
Cons: The car rental pickup office did not honor my 3rd party insurance purchased through Allianz.
8.0 Excellent15 May 2019
Pros: Onsite staff very friendly.Cons: Paid for insurance online and charged but did not show up on their office system in a foreign country. Had to rebuy and now how to dispute first charge with credit card company.
9.6 Excellent19 Feb 2019
Pros: AbsolutelyCons: To be more clear with explanations of the total fare
2.0 Mediocre8 Aug 2018
Cons: was forced to buy additional insurance
2.4 Mediocre30 Apr 2018
Pros: Not muchCons: Car had mechanical issues discovered after leaving the site and driving a while. No replacement offered.
2.0 Mediocre5 Jan 2018
Reservation was not respected, was told it was not guaranteedCons: Having no transportation for my vacation. A van that I had reserved never materialized, therefore I used private buses to reach my destinations. The staff kept leading me on that a van would be returned but it never was.
2.0 Mediocre15 Nov 2017
Don’t rent from europcarPros: NothingCons: They had no car got us when we arrived. Said they gave it away when we arrived an hour late.
Budget![agency]()
3.3 Mediocre (13 reviews)
2 locations in Puerto Vallarta
Budget
Locations in Puerto Vallarta
Francisco Medina Ascencio 141+52 322 221 1210
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
Km 7.5 Carretera Tepic+52 322 221 1210
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
7.6 Good19 Apr 2017
The insurance cost more than the rental!Pros: The car was fine and the people in the Puerto Vallarta office spoke English which was nice. It was nice to be able to pick up in Puerto Vallarta and drop off in Guadalajara.Cons: The one way fee of $200 seemed excessive but the fact that the mandatory insurance cost even more was totally unexpected. Although Mexican drivers are crazy so while expensive, the insurance is probably worth it if you get in an accident. It would have been nice to know the cost of the insurance ahead of time. It was unanticipated and cut into our budget.
3.2 Mediocre13 Mar 2017
Rip offCons: Didn't have the right car and then had to pay for the upgrade because the right car wasn't there
2.0 Mediocre12 Jan 2017
Rented the car for 5.00 per dayPros: When I got to budget they charged 48.00 for mandatory insurance while hassling us to look at time shares for a free car rental. Claimed the car rental was in airport but it was off sight.
2.0 Mediocre9 Jan 2017
NEVER Rent from Budget Puerto Vallarta - RIP OFF APros: Car was cleanCons: 1. High-Pressure tactics about taking insurance... You are not obligated to take their insurance (Visa Cards often cover you), and they charge you 90% of the cost of the rental in INSURANCE - my car cost $200/day !!!!! It was just a VW Jetta.... 2. They refuse to rent you the car, unless you take the minimum insurance 3. They hold your CC hostage for many thousands of dollars, unless you take their insurance. 4. Rent from: Gecko or SIXT - honest and good people who INCLUDE the cost of the insurance in the price per day!!!
2.0 Mediocre7 Jan 2017
Horrible customer service and rates changedPros: The car was cleanCons: I was upset of the fact the rates went up from what I had reserved online to what I ended up paying. Horrible customer service in pick up. Will never use them again!
4.4 Okay2 Jan 2017
Misleading pricePros: The car itself was just fine.Cons: The actual pickup location added about 100% in extra taxes and fees from what was both advertised and reserved. It literally doubled the cost of the car. Very, very misleading.
4.0 Okay29 Dec 2016
No reason to use budgetPros: I thought I would like being with an international rental agency, but turns out they gouge you fire cash even when giving you a trickle vehicle.Cons: The price and the lies about our ability to find better. A 4 day rental cost $360 for a tiny Nissan Versa that hardly fit my family. For a Jetta from Gecko rental cars it a have been $200. They sold me hard and I was too tired to argue. Gecko, who we rented with later on, are a fantastic local company who price fairly, give you quality vehicles, and deserve your business. Never use budget or and of the on airport rentals.
Firefly![Firefly]()
2.9 Mediocre (5 reviews)
1 location in Puerto Vallarta
Firefly
Locations in Puerto Vallarta
Paseo De Las Rosas 270180 0709 5010
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
2.0 Mediocre9 Jan 2021
Pros: NothingCons: Unfelt like it was a total rip off. Our rental was supposed to be 56.00 for the week but then the insurance would be 555.00 for one week! Ridiculous completely bogus! We walked out without our rental.
4.0 Okay6 Jan 2021
Pros: This question doesn't apply.Cons: We didn't accept the offer. The initial price of the rental was $175 but at the pick up point tha=ey asked for $500. It was unacceptable...
4.8 Okay28 Dec 2018
Rip off bewarePros: I’ve rented in Mexico for years. Worst exp yet. Make sure you use gecko instead. Upfront n clear about cost n Insurance. Went for 350 for the whole rental to 1000.Cons: Poor service n bait n switch. They were going to lot abold on my card of the whole value of the vehicle if I used the insurance of my credit card....22k usd.
2.0 Mediocre7 Jan 2017
Are you kidding mePros: There is no Firefly rental office in Puerto Vallarta. This was a ridiculous waste of time and energy. I had to spend 2 hours trying to wrangle a last minute car rental on Xmas Day. Thanks for nothing, Kayak and Firefly.
2.0 Mediocre2 Jan 2017
Firefly does not exist if Puerto VallartaCons: Arrived in Puerot Vallarta with Firefly receipt in hand only to be told that there is no Firefly rental desk at the airport.
Avis![Avis]()
2 locations in Puerto Vallarta
Avis
Locations in Puerto Vallarta
Gustavo Diaz Intl Airport+52 322 221 0783
| Monday | 07:00 - 22:00 |
| Tuesday | 07:00 - 22:00 |
| Wednesday | 07:00 - 22:00 |
| Thursday | 07:00 - 22:00 |
| Friday | 07:00 - 22:00 |
| Saturday | 07:00 - 22:00 |
| Sunday | 07:00 - 22:00 |
Secrets Hotel -David Alfaro Siqueros 164+52 322 224 4859
| Monday | 08:00 - 22:00 15:00 - 17:00 |
| Tuesday | 08:00 - 22:00 15:00 - 17:00 |
| Wednesday | 08:00 - 22:00 15:00 - 17:00 |
| Thursday | 08:00 - 22:00 15:00 - 17:00 |
| Friday | 08:00 - 22:00 15:00 - 17:00 |
| Saturday | 08:00 - 22:00 |
| Sunday | 08:00 - 22:00 |
Recent reviews
keddy by Europcar![keddy by Europcar]()
2 locations in Puerto Vallarta
keddy by Europcar
Locations in Puerto Vallarta
54 B, Calle Pelicanos
Carretera Vallarta-Tepic Km 7.5- Col.Villa Flores
Recent reviews
Sunnycars![Sunnycars]()
2 locations in Puerto Vallarta
Sunnycars
Locations in Puerto Vallarta
Carretera a Tepic No 4690
Gustavo Diaz Ordaz Inernational Airport
Recent reviews
City Car Rental![City Car Rental]()
1 location in Puerto Vallarta
City Car Rental
Locations in Puerto Vallarta
Av. Francisco Medina Ascencio 8060+52 322 308 0085
Recent reviews
MEXRENTACAR ![MEXRENTACAR]()
1 location in Puerto Vallarta
MEXRENTACAR
Locations in Puerto Vallarta
Aeropuerto Intl. Lic. Gustavo Díaz Ordáz+52 334 170 8243
Recent reviews
Rhodium![Rhodium]()
1 location in Puerto Vallarta
Rhodium
Locations in Puerto Vallarta
Licenciado Gustavo Díaz Ordaz International Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Recent reviews
U-Save![U-Save]()
1 location in Puerto Vallarta
U-Save
Locations in Puerto Vallarta
Francisco Medina Ascencio #4599
Recent reviews
166 travellers who rented a car in Puerto Vallarta gave the car agency they used an average rating of 4.5
Car rental locations in or near Puerto Vallarta
Good to know
Most popular car type | Economy |
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When to book a rental car in Puerto Vallarta
Average daily price per month
Rental car prices as pick-up date approaches
Top tips for hiring a car in Puerto Vallarta
- Perhaps the top reason travelers should rent a vehicle during their time in Puerto Vallarta is that there is no better way to see the beautiful coastline. There are many gorgeous beach spots that dot the coastline near Puerto Vallarta and many of them are a quick drive from town. Some of the options include Playa de los Muertos (7 km or 3.4 miles away) and Playa las Gemelas (16 km or 10 miles away).
- Excited to begin your trip in Puerto Vallarta? You can pick up your hire car as soon as you arrive. For travelers with flights to Licenciado Gustavo Díaz Ordaz International Airport, the hire car counters can be found in both the National and International Arrivals Halls.
- Francisco Medina Ascencio is the main road in Puerto Vallarta and is often a key part of any itinerary. It is a very large road with four lanes of traffic on each side and can be a bit confusing for first time drivers. For instance, to take a left turn off the road you must exit onto one of the parallel running access roads and from there you can exit onto other streets.
- Rush hour in Puerto Vallarta, like in many cities in Mexico, is no joke. In general, the morning rush hour goes from 7:00 a.m. and lasts until 9:00 a.m. to 9:30 a.m. As for the afternoon and evening peak, it starts at around 5:00 p.m. and finishes up at around 7:00 p.m. Highway 200, one of the main thoroughfares in Puerto Vallarta, experiences the bulk of the city’s congestion and should be avoided during peak hours.
- Book your rental car in Puerto Vallarta at least 1 day before your trip in order to get a below-average price
FAQs about hiring a car in Puerto Vallarta
The average price of fuel in Puerto Vallarta is $5.71 per litre over the past 30 days. Filling up a tank of fuel costs between $69 and $91, depending on the car size.
Economy (Kia Rio Hatchback or similar) is the most frequently booked rental car type in Puerto Vallarta.
Take a look at our extensive car rental location map to find the best rental cars near you.
A Economy car rental in Puerto Vallarta costs $1 per day, on average.
Fortunately for travelers, they will find that all sizes of vehicles are suitable for Puerto Vallarta. So, whether you prefer an SUV or a two-door convertible, you will be comfortable no matter what. However, if you plan on exploring the countryside a bit, it may be worth considering a more fuel-efficient vehicle.
Speed limits in Puerto Vallarta usually are 60 km/h (37 mph) on roads with no posted speed limited, 60 to 80 km/h (37 to 50 mph) on larger roads such as beltways and freeways, and 100 to 110 km/h (62 to 68 mph) on major highways,
Petrol prices in Puerto Vallarta are around 17.00 MXN ($0.86) per liter of gas, which is 63.35 MXN ($3.19) per gallon. While this is a bit more expensive than the average prices seen in the United States, it is still quite affordable compared to petrol in Europe such as in Frankfurt, where petrol is €5.41 ($6.19) per gallon.
For the most part, parallel streetside parking is the most common option available to drivers in Puerto Vallarta. Additionally, drivers can expect most businesses and restaurants to have their own private parking. Aside from those two options, there are some parking lots and garages in the city, but they are not too common since streetside parking is so readily available.