Puerto Vallarta car rentals

Puerto Vallarta car rentals

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Puerto Vallarta, JA, Mexico
1 Jun — 8 Jun
Same drop-off
Puerto Vallarta, JA, Mexico
Wed 1/6
Noon
Wed 8/6
Noon
Driver's age:

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Puerto Vallarta car rental information

Pick-up locationPuerto Vallarta
Rental locations48
Airport locations24

Cheap car rentals in Puerto Vallarta

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Intermediate
Standard
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Mini car in Puerto Vallarta
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Compact car in Puerto Vallarta
Intermediate car in Puerto Vallarta
Standard car in Puerto Vallarta
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Puerto Vallarta car hire reviews and directory

Rated no. 1
Alamo
Best rated
4.6 Okay (63 reviews)
2 locations in Puerto Vallarta
Alamo
Locations in Puerto Vallarta
  • 5.2
  • 5
  • 4.4
  • 4.6
  • 4.2
Recent reviews
10.0 Excellent29 Mar 2022
The booking price always looks great when reserving in Mexico, but at pick-up they add on mandatory insurance and fees that are usually more than the booking fee. Still a reasonable deal.
10.0 Excellent6 Mar 2022
Best crew ever! Thanks Alamo!
4.0 Okay1 Mar 2022
Booked a car for 7 people. They did not have one. Had to return the next day and then they forced me to pay an upgrade. Unacceptable
8.0 Excellent26 Jan 2022
We had to wait for the car a bit at pick up, and it took a while to go through the upsell for the insurance. The drop of time was not moved to when we actually left the lot, so we lost an hour. Since this was a one way rental, I expected the one way fee, but still felt it was very high. At drop off, the staff in Hermossillo was not able to credit the damage deposit back, we had to call the office in Puerto Vallarta and give them the card information over the phone. I would have expected would have expected that they would have been able to do this via computer. All that said, the car drove well, had excellent gas milage, and was comfortable for 2.
8.0 Excellent6 Jan 2022
Car looked a bit old. Tires were worn.
10.0 Excellent30 Nov 2021
person at the desk was excellent Too bad about all the insurance fees
2.0 Mediocre17 Nov 2021
No cars available and I will never use your bs website again
10.0 Excellent14 Nov 2021
Friendly staff and honest
2.0 Mediocre15 May 2021
Plane arrived late, there was no one at the Alamo counter in the airport despite still being within hours of operation. I was told they close at any time if they no longer have cars to rent, but then my reservation was not honored. Will never rent from Alamo again, poor customer service in puerto Vallarta.
10.0 Excellent10 May 2021
Staff was friendly and efficient.I thought the car pickup was located at the airport but it was a short distance away.
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Rated no. 2
Ace
3.7 Mediocre (32 reviews)
1 location in Puerto Vallarta
Ace
Locations in Puerto Vallarta
  • 4.3
  • 3.8
  • 3.4
  • 3.9
  • 3.3
Recent reviews
2.0 Mediocre10 Mar 2022
e sure to read the fine print. I was quoted 149.00 for 7 days total. Yes it sounds to good to be true and it was. I even have the email that I have read over and over. When I arrived in Puerto Vallerta the price was closer to 500.00. I should have known better,. Their customer servoice was not the best. I walked next door to AVIS and rented a car for 450.00 for 7 days on the spot. I would not recommend ACE ever.....,
10.0 Excellent27 Feb 2022
They’re so accommodating! And very affordable price!
2.0 Mediocre15 Feb 2022
We didn’t actually take the car because we weren’t aware of the $500 in insurance we would have had to pay. So we declined.
2.0 Mediocre29 Jan 2022
This place doesn’t seem to exist. Do yourself a favor and avoid it. Wound up without a car for a couple days and then got hosed through a different company for not having a prior reservation. I won’t say it ruined my trip, but it certainly added a lot of unexpected stress and expense.
2.0 Mediocre25 Jan 2022
When I got there they presented me with a 300% price increase and refused to accept my reserved price.
10.0 Excellent22 Jan 2022
Easy pick up and drop off. Staff was helpful and friendly.
2.0 Mediocre11 Jan 2022
No customer service and left me stranded at the airport
2.0 Mediocre10 Jan 2022
They completely changed the amount we were supposed to pay on us!
4.0 Okay5 Jan 2022
Don't keep the original prices they go with high prices
2.0 Mediocre31 Dec 2021
Showed up and they charged us 4x our reservation price.
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Rated no. 3
Sixt
10 Excellent (5 reviews)
4 locations in Puerto Vallarta
Sixt
Locations in Puerto Vallarta
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
10.0 Excellent6 Jan 2022
Simple, fast and available!
Rated no. 4
Routes Car & Truck Rentals
7.3 Good (6 reviews)
1 location in Puerto Vallarta
Routes Car & Truck Rentals
Locations in Puerto Vallarta
  • 6.6
  • 7
  • 7.3
  • 7.3
  • 6.3
Recent reviews
2.0 Mediocre14 Dec 2021
This company is a time share front. Extraordinary "mandatory Insurance" cost. Felt like extortion. Then they offer the refund if you attend a time share presentation for Vidanta Resorts. Value of rebate seems to be the value of the insurance. SHAME on KAYAK for representing this company. You will be finding more detail coming soon on a facebook and trip advisor post naming all involved. MEXC car rental is absolutely dishonest and your stuck at the counter in a foreign country when you discover this.
10.0 Excellent2 Jun 2021
Everything was good!We found that we didn’t need the car as much as we thought we would. Plenty of taxis and where we stayed everything was within walking distance.
10.0 Excellent15 Apr 2021
Location, friendly staffNot much, it was pretty good!
10.0 Excellent12 Apr 2021
Yes
2.0 Mediocre9 Apr 2021
I like nothing, it was the worst experience ever. I DO NOT RECOMMEND ROUTES CAR RENTAL AT ALL. I want my money backEverything
10.0 Excellent10 Mar 2021
The staff was very friendly
Rated no. 5
Enterprise
6 Good (23 reviews)
3 locations in Puerto Vallarta
Enterprise
Locations in Puerto Vallarta
  • 7.3
  • 6.7
  • 5.7
  • 7
  • 4.7
Recent reviews
4.0 Okay31 Jan 2022
Many hidden fees!! They force you to purchase insurance even though most credit cards cover this. It is at minimum $20/day. Also lots of taxes. It ended up being about $200 more than advertised on Kayak. Complete BS.
2.0 Mediocre21 Jan 2022
Kayak hooked me up with a midsize car for me , my wife and my parents who are larger people so we need a midsize vehicle for our trip and there's luggage too! First off we couldn't find the enterprise on FRANCISCO MEDINA ASCENCIO 141, Puerto Vallarta, JA, MX which doesn't exist. So we went to the airport enterprise- to grab our Nissan Xtrail, they proceeded to tell us that they don't have a car for us even though we have one reserved prior to coming. Arguing with the enterprise rental person no apology or anything, which is ridiculous. So we cancelled our rental reservation due to no car and no help from enterprise at all. We tried to get a car at Alamo at the airport who also didn't have any cars for us. They took us to the big Alamo outside of the airport. They told us they had a midsized car and they gave us a Nissan Micra clown car. This is the smallest car and we all had to sit with luggage on our laps and at our feet it was so small. Whatever we get the car do our trip to Mazatlan and go to return the car. They won't give us our deposit back so we sat and waited. They were super unhelpful and didn't know a goddam thing about anything at all. This was the WORDST RENTAL CAR EXPERIENCE EVER!!!!!!! I am not at all impressed with PRICELINE, KAYAK, ENTERPRISE OR ALAMO!! You have all gotten this review because none of you are helpful or even care about your customers. I will never ever use PRICELINE, KAYAK , ALAMO OR ENTERPRISE EVER AGAIN! I would like this issue to be rectified.
10.0 Excellent30 Dec 2021
Everything was just fine. Thanks for your services
6.0 Good30 Nov 2021
The required insurance should be included in the advertised price
7.9 Good19 Sep 2021
Provide more information concerning insurance available from the rental car company prior to booking.
4.0 Okay4 Jul 2021
While the location was off-property, it was very close to the airport. The staff was helpful and the rental car was nice.The insurance is a little bit of a bate and switch as for the price. Having travelled in Mexico by car many times, I know how much liability insurance is (Can easily be had for less than $25/day). They were about 3 times as much. Kind of soured me on the experience a bit. Everything else was great.
2.0 Mediocre3 Jun 2021
The man at the rental shop (Jaime) was very kind. The shuttle to and from the airport was nice.I rented an SUV for the week and when we got there, they did not have an SUV for us. We also got charged an extra $300 for insurance. So the price we thought we were getting was not the price at all. It would be nice to see the price with insurance before reserving a car.
2.0 Mediocre1 Jun 2021
They didn't have the car (or a similar car in the same class) that we reserved. We reserved an intermediate SUV and they only had compacts. We had to go to another car rental agency to find a vehicle for our surfboards.Have the car we reserved
8.0 Excellent29 May 2021
Morning . The stuff was great polite and accommodating . Rene and sol dis everything they could and were super nice . Was promised one car - bigger . While showed up was given a very small powerless car . As there was an insurance cost that was hidden . $20 more dollars a day . Should have been disclosed when I made the reservations . A/c smelled bad so o could y use it . Not cool at all !1. Deliver the car I booked . 2. Disclosure that there will be another insurance fee .
9.6 Excellent8 Apr 2018
SuburbanThis was just the right vehicle for the job. Agents were helpful.A bit expensive
Rated no. 6
Thrifty
5.1 Okay (9 reviews)
3 locations in Puerto Vallarta
Thrifty
Locations in Puerto Vallarta
  • 5.5
  • 5.5
  • 5.1
  • 5.3
  • 4.6
Recent reviews
2.0 Mediocre1 Jan 2022
When I got to Puerto Vallarta they didn't have my car. The girld in the airport booth. Didn't try to help me she didn't care. I got stuck in puerto vallarta for one day . I had to pay a hotel for the night. I end un talking the bus to my destination. Very bad service from the girl at the booth. I will never used Kayak or thrifty.
2.0 Mediocre2 Jun 2021
The pickup and drop off process is much too slow. I waited in line for 45 minutes to pickup my car. At drop off, I was the only customer there and it still took 20 minutes to check me out. The insurance is ridiculously expensive and I did not have an option to waive it.
2.0 Mediocre26 May 2021
They did not have a car for me. I had to walk to another place to find a car. Terrible to book a car and not have one for them.If they would have reserved my car.
2.0 Mediocre30 Jan 2017
The rental prices are insane due to the insuranceI did not rent a car it was so costly for insurance
6.0 Good1 Jan 2017
Thrifty Car Rental Puerto VallartaNice staff, I ended up with a good car.The final price was significantly higher than advertised. Did not have the car when I showed up. No guarantee that they will have the car even if you pre-pay, our trip was during the high season (last week of December).
2.0 Mediocre25 Dec 2016
Nasty experienceNot muchPoor and slow pickup and transfer. The office is a mess in a hard to get to location Staff is rude and nasty. When I booked no one informed me of mandetory insurance that is 50% of the rental fee. Nice surprise that both the booking agent price line and thrifty left out or was hidden
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Rated no. 7
Hertz
4.8 Okay (5 reviews)
5 locations in Puerto Vallarta
Hertz
Locations in Puerto Vallarta
  • 4.4
  • 6
  • 4.4
  • 4
  • 5.6
Recent reviews
2.0 Mediocre5 Jan 2022
By far the worst rental car experience of my life. We were charged much more the the rate advertised on Hotwire and the “insurance” charge made my total 3x more than what I found online. $360 USD for a 2 day rental, MORE than I paid for an entire week rental with a different agency in the area the week before. On top of that, the agents tried to charge us an extra $1000 pesos to clean out a little dog hair that was in the car for “extra work” they would need to do. The manager tried to negotiate with us when we argued, and lowered it to $500 pesos, as if it was some kind of deal that we had to negotiate. There was nothing about dog hair in the contract, and when we pointed that out, the agent pointed to a different section about smoking in the car, claiming that it also applied to dog hair. Anyway, we didn’t want to pay this absurd fee so We took the car and cleaned it with OUR HANDS and it took 10 minutes. We read terrible reviews online but decided to risk it since it was only a 2 day rental. It was way overpriced, a horrible experience, and honestly the whole company seems like a giant scam. Knowing the reviews, we were cautious on everything: we brought the far back a day early, full tank of gas, got the 100% insurance coverage, and they still tried to rip off a client like us. Hertz should be ashamed to be associated with this company, and they should also be investigated for fraud, based on our experience and others I’ve read. I will never be renting from Hertz again and I will be sharing this review with everyone I know.
2.0 Mediocre4 Jan 2020
They didn’t have any cars available when I arrived. I had to go to another car rental place to get a car.
6.8 Good9 Sep 2019
The drop of was easy
5.6 Okay2 May 2017
Price was greatThe pick up and drop off process was like going back to the early 1990s. Definitely could be much more streamlined. Also, our car was not clean when we got it (sweat stain on the passenger seat). We watched a couple guys wipe it down and spray some cleaner in the car right before we took delivery of the vehicle for the rental.
Rated no. 8
Economy Rent a Car
4.7 Okay (10 reviews)
1 location in Puerto Vallarta
Economy Rent a Car
Locations in Puerto Vallarta
  • 5.3
  • 4.3
  • 4.5
  • 4.3
  • 4.1
Recent reviews
1.9 Horrible18 Oct 2021
Didn’t have the ready as requested and wanted us to take a different size vehicle and charge us more.
3.9 Mediocre20 Sep 2021
Research insurance coverage and what is actually required before you get pushed into paying extra. My rental was three times what was quoted after "mandatory" insurance.
2.0 Mediocre30 Apr 2021
This car rental company is a scam. Their website is a bait and switch. We walked out of their offices and rented from a different company. Just waiting to check my CC for the damages. DO NOT USE THIS COMPANY!They could have been straight forward from the web site through the pick up.
2.0 Mediocre4 Mar 2021
Nothing. Staff lied and was dishonest as well as punks when I checked out. They lied to me when I extended our stay and the price was nearly double when dropping off the car. Terrible and sleazy. Not a good representation of Kayak, Hertz or Mexico. Stealing is a crime but I had a flight to catch and they use it against you. Losers. I will be reporting this all to my credit card company but the criminals at Hertz show you fine print stating you agreed. People who take advantage of others should be fired.Do not steal and take advantage of travelers that are visiting to experience the beauty of your country. They lied to me when I extended our stay and the price was nearly double when dropping off the car. Terrible and sleazy. Not a good representation of Kayak, Hertz or Mexico. Stealing is a crime but I had a flight to catch and they use it against you. Losers. I will be reporting this all to my credit card company but the criminals at Hertz show you fine print stating you agreed. People who take advantage of others should be fired.
2.0 Mediocre27 Jul 2019
The goodwill of the service personal at the pick up site, they did their best in spite of the poor infrastructure and maintenance of the cars.1) Bettter cars: cars without broken windshields; cars with good maintenance. The air-conditioner had a terrible smell. On day five, the cooling system stopped working along with the AC; other alarms went off. The substituted car missed the fuel-cap. 2) Get the customer the car we paid for.
3.2 Mediocre29 Nov 2018
Wasn’t the car I wanted, attendent wasn’t there when I go there or took it back (sign on the door), charged $20 mandatory insurance (which covered hardly anything) daily which was twice as much as the rental, never again
4.0 Okay7 Jan 2017
expensive insuranceLiability only insurance was $28 per day. There is no sign at the airport directing you to this company. One staff member in the office to process the paperwork for cars going out and coming back. Between trying to find the company 30 minutes and the one staff in the office it seemed to take an hour and half to rent the car. To top it off I have never paid so much for liability insurance only. The girl said the rate was higher because of the holiday season. Usually I am out the door with ins and car for $250. This was $375 for 6 days in a Jetta. Seemed like a scam.
Rated no. 9
Dollar
4.6 Okay (3 reviews)
2 locations in Puerto Vallarta
Dollar
Locations in Puerto Vallarta
  • 6
  • 6
  • 3.3
  • 5.3
  • 2.6
Recent reviews
3.6 Mediocre25 Feb 2019
Our van was not ready for the day requested, so the staff lent us their shuttle van so we were not stranded, or incite extra costs for taxis. This was appreciated, particularly given the price deception.The price advertised was dramatically less than what was actuality. While this was a red flag, it remains categorically price deceptive. Beyond this, we were expected to participate in a timeshare presentation.
4.0 Okay17 Dec 2018
Insurance scam?Newer model vanFee did not include “mandatory” liability insurance. Was not explained prior to booking. More than doubled the anticipated cost of rental vehicle
6.4 Good12 Nov 2016
ScamAfter I get to the place, they surprise me with an additional $431 of insurance fees and taxes.After I get to the place, they surprise me with an additional $431 of insurance fees and taxes.
Rated no. 10
Payless
4.4 Okay (22 reviews)
2 locations in Puerto Vallarta
Payless
Locations in Puerto Vallarta
  • 5.2
  • 5
  • 4.3
  • 4.1
  • 4.1
Recent reviews
2.0 Mediocre28 Dec 2021
The rental agency , doesn't tell you the full price online. It's better to book direct from car rental agency only.
2.0 Mediocre4 Nov 2021
This Payless/Budget counter in Puerto Vallarta felt like a complete scam. I ordered a Luxury SUV which was quite a bit more expensive then other cars. Upon arrival they did not have any SUVs in stock. They gave us a small car and discounted the cost a bit. They said they would deliver the SUV the next day. Towards the end of the next day they delivered a Kia Sorrento which is not a luxury SUV. When I asked about it they said they don't have any luxury SUVs. Upon return of the car they would not discount our rental any further. Basically I paid for a Luxury SUV but got a lower class car. It definitely felt like a scam. I will not be using this service in the future and will bring this up with Budget/Payless directly.
1.9 Horrible1 Aug 2021
The rental company did not honor my reservation using this website.
4.8 Okay26 Oct 2019
The staff at pickup was good and the vehicle overall was satisfactory.We were charged to replace a flat tire and were charged for an upgrade even though we didn't ask for one and got the vehicle type that we requested.
2.0 Mediocre13 Sep 2019
employees there try to rip you off any way they can via trying to upsell you insurance and other vehicles. they also take forever to check in, at least an hour. I would never reccomend this place to anyone!!
5.6 Okay9 Apr 2018
Unforeseen fees more than doubled the costEase of booking via priceline and the seemingly good priceOnce at PVR, the taxes, fees, and "required" insurance coverage nearly tripled the cost of the car rental. Plus, we had to wait 1 hour for the shuttle to Enterprise, after being told that a car wasn't available via Budget (the rental company confirmed by Payless).
2.0 Mediocre28 Nov 2017
Worst Rental Car Experience To DateIf you want to pay more.....Payless!Reservation was made for an SUV to fit 4 people plus golf gear. Upon arrival, they did not have an SUV available so offered us a Jetta. They also don't include mandatory insurance in their quote (doubled the price of the rental). As we could not fit all the people + gear in the Jetta, 2 people had to take a taxi to our destination. +80$. The office was not open early enough before our return flight which again meant another 2 taxi's from punta mita to PVR. The (child?) manager Jaime was openly rude, unhelpful, and unwilling to compromise despite us paying out of pocket for three 40 minute taxis due to their screw ups. He even told us that the taxi we booked through the 4 seasons was "not a real taxi" then suddenly he went back to not being able to speak english. Huge waste of time and money on our vacation. Could not urge you to look elsewhere strongly enough.
2.0 Mediocre27 Apr 2017
Fees not disclosed at time of bookingWe made a rental reservation online prior to arriving in Mexico. The rental rate was very, very inexpensive, but we figured that was because the region didn't have many renters. When we arrived at the rental facility after 6 hours of travel, burdened with our luggage, we were told that there was an additional $38/day rental cost to cover liability insurance. The fact that I have individual auto insurance and rental insurance through my credit card company didn't matter. What a complete and total ripoff. Because the car wasn't absolutely essential, we ended up calling a taxi and paying 1/3 of what we would have paid for the rental. When I make a booking that tells me all taxes and fees are included, I expect that to be true when I arrive to pick up my vehicle.
2.0 Mediocre21 Mar 2017
Process was a total scam the amount required for tYou get offered a very low rate for the car. But, upon arrival you are forced to buy required minimum insurance, which was quoted at oaver $300. They even lowered it to "negotiate". I've rented cars in Mexico before and I'm well aware 3PL insurance is required in Mexico and your insurance and your credit card insurance does not cover this. It normally ranges $10-15 a day MAX. So for a 7 day rental a $300 charge for this insurance was a total scam and makes it feel very timeshare like game playing. When I rent a car, show the price of the car to me and don't hike the cost of ancillary insurance to make up for the low cost of the actual car rental. It is a very shady way of operating a business and I walked out of the rental place, took a taxi and called it a day.
10.0 Excellent8 Feb 2017
Excellent serviceWe couldn't remember where to drop off the car when we were leaving Puerto Vallarta, but we knew the office was off site from the airport. We were late for our flight, so we drove to the airport, and the agent at the airport took the car from us and drove it to the office with a very helpful attitude.
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Rated no. 11
National
4.1 Okay (11 reviews)
4 locations in Puerto Vallarta
National
Locations in Puerto Vallarta
  • 5.2
  • 5
  • 4.1
  • 4.1
  • 3.9
Recent reviews
2.0 Mediocre31 Mar 2022
I picked this company because they had an airport location; thinking I would not have to shuttle offsite to get the car. That wasn’t the case; I had to take a shuttle to an offsite location. FYI. Also, the $322 weekly rental turned out to be $714 because of the required insurance. Over double the amount we anticipate spending.
2.0 Mediocre5 Jan 2022
Could be better without to many lies!
10.0 Excellent1 Jan 2022
Great service and we got a brand new car!
2.0 Mediocre27 Dec 2021
We cancelled they wanted over 300.00 for insurance. Gecko is the way to go!
3.9 Mediocre28 Jul 2021
So drop off was easy. Pickup they didn't have the car seats even with me calling in to check and asking for the rep to add at National. The staff sucks. They all had to wait 30 minutes for a manager to approve car seats and then when she could have stepped within 5 feet of her to hand them to me she wouldn't and staff wouldn't for another 15 minutes. They either couldn't understand english or just didn't want to help. I know several of them spoke very good english and then like I said the manager wouldn't step 5 feet to grab the bagged car seats and hand them to me. Obviously then the carseats were almost negligible once we did get them because the instructions weren't made for easy use. When I looked at the price of a better car seat at a local shopping outlet like their Wal-Mart it was 4 rentals to pay for 1 outright so they bought the sucky one's don't help you install them and make you wait as long as they decide. Again my car was waiting before that for about an hour just to get the reservation and so were other's so shitty service all around to pay $800 for a car with insurance for 4 days.
2.0 Mediocre8 Jul 2021
Nothingthey could have the car available, they didn’t have anything for me
2.0 Mediocre21 May 2021
Once we got the vehicle we wanted it served it’s purposeWe were completely scammed from the minute that we walked into the Hertz office in Mexico. They took advantage of us and it was very sad. Even though our taxes and fees were including the rental price they forced additional taxes and fees which we knew was incorrect. They forced us to get insurance when we wanted to waive it and we had already confirmed that we had insurance with both our auto company and through our credit card before hand. We were also forced to pay for the full tank of gasoline when we have only usedLess than half. The entire experience was very unfortunate and wrong. They also wouldn’t give us the keys to our vehicle until we sat through a seminar on excursions and “” discounts because we got a car rental. We should not have been forced to do that.
2.0 Mediocre16 Mar 2017
insurance scamdidn't rent carwhen we got there, were hit up for a USA$22/day insurance fee, unannounced when reserving
8.0 Excellent14 Feb 2017
The personnel were very friendlyIt is a little pricy
4.0 Okay23 Jan 2017
InsuranceNaI have a premium car rental insurance with Amex that I pay $24 per rental. National wouldn't that insurance and wants us to settle with their for $40 per day. Upon my return and checkin with amex, it seems that agent misled us
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Rated no. 12
Europcar
3.6 Mediocre (19 reviews)
1 location in Puerto Vallarta
Europcar
Locations in Puerto Vallarta
  • 4.2
  • 3.6
  • 3.3
  • 3.8
  • 3.5
Recent reviews
2.0 Mediocre5 Apr 2022
Beware Friends! This is a total cash grab! I used Kayak to rent a car in Mexico. What they failed to include in the advertised price was the cost of insurance. The company I my rental was through would only allow you to take the car if you used their insurance or paid the total value of the car up front! Yes that’s right they wanted $14 000.00US. This was false advertisement on Kayak’s part. The price should have included the cost of the non-negotiable insurance price. The insurance was so expensive, we didn’t take the rental. We actually thought it might be a scam. They wouldn’t accept any insurance coverage you have on a credit card or through your own insurance company. The couple in front of us was sold insurance through the booking site AND the car company still would not accept it. Shame on you kayak for not including this information up front. I only found it after in the small print. You can start to fix this by including the total cost of the car + insurance and refunding me my money back.
2.0 Mediocre22 Mar 2021
I reserved the car, place my credit card info. And once I got their I got told yeah here's your reservation and we have your car. But a few minutes later they told me I didn't book it correctly and that they didn't have a car for me. It was extremely frustrating because then I had to try and find a new car rental that same day. Very poor service.
8.8 Excellent28 Mar 2020
Staff was very friendly and helpful.
2.0 Mediocre21 Mar 2020
They lied about prices and terrible customer service. Lies about prices and then traps you forcing to say okay or else you'll be stuck away from the airport and away from your hotel.Everything could have been better
4.4 Okay28 May 2019
The car rental pickup office did not honor my 3rd party insurance purchased through Allianz.
8.0 Excellent15 May 2019
Onsite staff very friendly.Paid for insurance online and charged but did not show up on their office system in a foreign country. Had to rebuy and now how to dispute first charge with credit card company.
9.6 Excellent19 Feb 2019
AbsolutelyTo be more clear with explanations of the total fare
2.0 Mediocre8 Aug 2018
was forced to buy additional insurance
2.4 Mediocre30 Apr 2018
Not muchCar had mechanical issues discovered after leaving the site and driving a while. No replacement offered.
2.0 Mediocre5 Jan 2018
Reservation was not respected, was told it was not guaranteedHaving no transportation for my vacation. A van that I had reserved never materialized, therefore I used private buses to reach my destinations. The staff kept leading me on that a van would be returned but it never was.
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Rated no. 13
Budget
3.1 Mediocre (15 reviews)
2 locations in Puerto Vallarta
Budget
Locations in Puerto Vallarta
  • 3.9
  • 3.3
  • 3.1
  • 3
  • 2.3
Recent reviews
1.9 Horrible29 Jul 2021
Complete rip off, do not use this rental company. They upcharged an 80% mandatory basic insurance to our original resevation and if we wanted any quality insurance for the vehicle the median mark up was 240% price incresase for the insurance alone. The door handles were held together with tape, the tire shoulders were bald and the windshield wipers fell apart after using them in the rainstorm we experieced. We were honestly lucky to have reached our destination. Budget's name took a serious hit from my consideration if their branches conduct business in this shady manner.
7.6 Good19 Apr 2017
The insurance cost more than the rental!The car was fine and the people in the Puerto Vallarta office spoke English which was nice. It was nice to be able to pick up in Puerto Vallarta and drop off in Guadalajara.The one way fee of $200 seemed excessive but the fact that the mandatory insurance cost even more was totally unexpected. Although Mexican drivers are crazy so while expensive, the insurance is probably worth it if you get in an accident. It would have been nice to know the cost of the insurance ahead of time. It was unanticipated and cut into our budget.
3.2 Mediocre13 Mar 2017
Rip offDidn't have the right car and then had to pay for the upgrade because the right car wasn't there
2.0 Mediocre12 Jan 2017
Rented the car for 5.00 per dayWhen I got to budget they charged 48.00 for mandatory insurance while hassling us to look at time shares for a free car rental. Claimed the car rental was in airport but it was off sight.
2.0 Mediocre9 Jan 2017
NEVER Rent from Budget Puerto Vallarta - RIP OFF ACar was clean1. High-Pressure tactics about taking insurance... You are not obligated to take their insurance (Visa Cards often cover you), and they charge you 90% of the cost of the rental in INSURANCE - my car cost $200/day !!!!! It was just a VW Jetta.... 2. They refuse to rent you the car, unless you take the minimum insurance 3. They hold your CC hostage for many thousands of dollars, unless you take their insurance. 4. Rent from: Gecko or SIXT - honest and good people who INCLUDE the cost of the insurance in the price per day!!!
2.0 Mediocre7 Jan 2017
Horrible customer service and rates changedThe car was cleanI was upset of the fact the rates went up from what I had reserved online to what I ended up paying. Horrible customer service in pick up. Will never use them again!
4.4 Okay2 Jan 2017
Misleading priceThe car itself was just fine.The actual pickup location added about 100% in extra taxes and fees from what was both advertised and reserved. It literally doubled the cost of the car. Very, very misleading.
4.0 Okay29 Dec 2016
No reason to use budgetI thought I would like being with an international rental agency, but turns out they gouge you fire cash even when giving you a trickle vehicle.The price and the lies about our ability to find better. A 4 day rental cost $360 for a tiny Nissan Versa that hardly fit my family. For a Jetta from Gecko rental cars it a have been $200. They sold me hard and I was too tired to argue. Gecko, who we rented with later on, are a fantastic local company who price fairly, give you quality vehicles, and deserve your business. Never use budget or and of the on airport rentals.
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Rated no. 14
Firefly
2.9 Mediocre (5 reviews)
1 location in Puerto Vallarta
Firefly
Locations in Puerto Vallarta
  • 3.6
  • 2.8
  • 2.4
  • 2.4
  • 2
Recent reviews
2.0 Mediocre9 Jan 2021
NothingUnfelt like it was a total rip off. Our rental was supposed to be 56.00 for the week but then the insurance would be 555.00 for one week! Ridiculous completely bogus! We walked out without our rental.
4.0 Okay6 Jan 2021
This question doesn't apply.We didn't accept the offer. The initial price of the rental was $175 but at the pick up point tha=ey asked for $500. It was unacceptable...
4.8 Okay28 Dec 2018
Rip off bewareI’ve rented in Mexico for years. Worst exp yet. Make sure you use gecko instead. Upfront n clear about cost n Insurance. Went for 350 for the whole rental to 1000.Poor service n bait n switch. They were going to lot abold on my card of the whole value of the vehicle if I used the insurance of my credit card....22k usd.
2.0 Mediocre7 Jan 2017
Are you kidding meThere is no Firefly rental office in Puerto Vallarta. This was a ridiculous waste of time and energy. I had to spend 2 hours trying to wrangle a last minute car rental on Xmas Day. Thanks for nothing, Kayak and Firefly.
2.0 Mediocre2 Jan 2017
Firefly does not exist if Puerto VallartaArrived in Puerot Vallarta with Firefly receipt in hand only to be told that there is no Firefly rental desk at the airport.
Mas By Mex
3 locations in Puerto Vallarta
Mas By Mex
Locations in Puerto Vallarta
Recent reviews
Avis
2 locations in Puerto Vallarta
Avis
Locations in Puerto Vallarta
Recent reviews
FlexWays
2 locations in Puerto Vallarta
FlexWays
Locations in Puerto Vallarta
Recent reviews
keddy by Europcar
2 locations in Puerto Vallarta
keddy by Europcar
Locations in Puerto Vallarta
Recent reviews
Sunnycars
2 locations in Puerto Vallarta
Sunnycars
Locations in Puerto Vallarta
Recent reviews
City Car Rental
1 location in Puerto Vallarta
City Car Rental
Locations in Puerto Vallarta
Recent reviews
Deal Mobility Rent a Car
1 location in Puerto Vallarta
Deal Mobility Rent a Car
Locations in Puerto Vallarta
Recent reviews
MEXRENTACAR
1 location in Puerto Vallarta
MEXRENTACAR
Locations in Puerto Vallarta
Recent reviews
Rhodium
1 location in Puerto Vallarta
Rhodium
Locations in Puerto Vallarta
Recent reviews
U-Save
1 location in Puerto Vallarta
U-Save
Locations in Puerto Vallarta
Recent reviews
228 travellers who rented a car in Puerto Vallarta gave the car agency they used an average rating of 4.6

Car hire locations in or near Puerto Vallarta

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When to book a rental car in Puerto Vallarta

Average daily price per month
Car hire prices as pick-up date approaches

Top tips for hiring a car in Puerto Vallarta

  • Perhaps the top reason travelers should rent a vehicle during their time in Puerto Vallarta is that there is no better way to see the beautiful coastline. There are many gorgeous beach spots that dot the coastline near Puerto Vallarta and many of them are a quick drive from town. Some of the options include Playa de los Muertos (7 km or 3.4 miles away) and Playa las Gemelas (16 km or 10 miles away).
  • Excited to begin your trip in Puerto Vallarta? You can pick up your hire car as soon as you arrive. For travelers with flights to Licenciado Gustavo Díaz Ordaz International Airport, the hire car counters can be found in both the National and International Arrivals Halls.
  • Francisco Medina Ascencio is the main road in Puerto Vallarta and is often a key part of any itinerary. It is a very large road with four lanes of traffic on each side and can be a bit confusing for first time drivers. For instance, to take a left turn off the road you must exit onto one of the parallel running access roads and from there you can exit onto other streets.
  • Rush hour in Puerto Vallarta, like in many cities in Mexico, is no joke. In general, the morning rush hour goes from 7:00 a.m. and lasts until 9:00 a.m. to 9:30 a.m. As for the afternoon and evening peak, it starts at around 5:00 p.m. and finishes up at around 7:00 p.m. Highway 200, one of the main thoroughfares in Puerto Vallarta, experiences the bulk of the city’s congestion and should be avoided during peak hours.
  • Book your rental car in Puerto Vallarta at least 1 week before your trip in order to get a below-average price
  • Compact rental cars in Puerto Vallarta are around 97% cheaper than other car types, on average

FAQs about hiring a car in Puerto Vallarta