Hotels near Ordaz airport

Pros: We did not stay for breakfast, the kitchen and dining areas looked very inviting. Lourdes and her son are very accommodating and flexible. The house is very beautiful and clean with modern amenities, and we’d definitely stay there again! The location is in walking distance from the airport, as well as, the marina, shopping, restaurants and public transportation!!!

Cons: N/A

Pros: Location, friendly, clean

Cons: Bed and Breakfast that didn't serve Breakfast

Pros: Had a wonderful stay here at Casa La Columna. The house is absolutely beautiful. The room and bathroom were very clean and very stylish. The bed was comfortable, the room had cable television with spanish and english channels. The air conditioning worked great. I had a nice talk with the host in the morning over some tasty coffee. I don't speak spanish well, but she was very patient with me as I tried to hear everything. The pool area is very nice, and no one was there. The location is close to the marina, just a 5 minute walk, and it has many restaurants and shops. Taxi's to downtown PV are about 200 pesos (about $8). The airport is very close, and I walked to the property from the airport. All in all a great stay and highly recommended

Cons: No complaints. The property was great. There is a gate around the property so it is very safe. Occassionally the guard is gone to let you in, but will return shortly.

Pros: Friendly hostess who greeted us at the door. She has a very lovely home and our accommodations were clean, quiet and peaceful. Our bed was very comfy. The TV, fan and air conditioning at our disposal, were all in good working order.

Cons: There was room for a second night stand that might have been useful when accommodating a couple

Pros: friendly owner, close to marina and shopping plaza

Cons: Stairs were awkward

Pros: Immediately when entering the hotel, it was clean and we received great customer service at check-in with Luis. We were able to enjoy breakfast with great service at breakfast as well. The room was clean, the beds were comfortable and the shower was large. The front desk was extremely accommodating during our stay which was very appreciated!

Cons: We called for Housekeeping one evening because we were not provided wash cloths and they told us it would be approximately an hour wait however no one ever showed that evening. We had to ask the housekeepers on the floor the following morning.

Pros: Breakfast was exceptional Location close to airport was perfect

Cons: Nothing

Pros: Great front desk help on Sunday and very helpful

Cons: shower door does not stay closed wooden panels on bathroom door is loose and toilet seat fell off

Pros: Very good breakfast and excellent attention. Room and beds are very clean.

Cons: Maybe the prices are a little higher. (Sometimes)

Pros: I loved the morning service at breakfast there was an exceptional young man most of the time except Saturday he gave the best service very impressive

Pros: Clean. Great breakfast. Excellent Covid protocol. Great location awesome staff. Large room

Pros: good location and good room with a comfortable bed

Cons: The shower is not very strong, the bathroom configuration is difficult as the door swings inward and it is difficult to use the toilet

Pros: Highly recommended. Clean and comfortable. Good breakfast included. Excellent shower & soaps. Large room. Competitive price.

Cons: Small TV.

Cons: - hotel side view (a dumpster!!!) - I got “upgraded” for free according to the manager, to a room with a mini-fridge....turns out there was none in the room and they had no other to send to the room (???) - location should state: “outs

Pros: Parking at the hotel was convenient, clean room comfortable bed. Location within short drive to various main tourist areas, with grocery store across street. Very near airport but separated enough.

Cons: The breakfast had little variety from day to day, but was ok and fruit was fresh. Would have liked to have a mini fridge in the room and microwave to store and heat up milk for our young son.

Pros: The staff and the location and the room

Cons: I didn't find a washer and dryer room for the clothes.

Pros: Everything was 5 STAR .Daily free breakfast was awesome.Hotel manager and his entire staff, and cleaning staff were all 5STAR. Could not have been better and more helpful.

Cons: Obviously nothing could have been better.

Pros: Efficient and modern hotel

Pros: The location

Pros: Beautiful design, clean,and comfortable.

Cons: Nothing.oh there were some repairs that were on perfect, but definitely worth the price.

Pros: HIE's close proximity to the airport makes it a great place to stay if you are arriving late or leaving anytime. The gym looked great although we didn’t use it. Breakfast on Sunday was popular, crowded and offered a variety of items.

Cons: We wanted the window open as the room had a slight odor of mildew. Although I had asked for a quiet room the ambient noise from outside made sleeping difficult even with earplugs.

Pros: Great Staff, pool

Cons: No

Pros: The location and the hotel staff are excellent.

Cons: Everything went well.

Pros: Very clean, very comfortable bed, excellent employees. And if you want to be near airport. Your can't get any closer.

Pros: The rooms are spacious clean and staff is very helpful and friendly! Food was great too!!

Cons: Can’t say anything that we didn’t like - it was great!!

Cons: When we arrived around 5 pm, we had been traveling all day and also made a stop at the zoo. We were checking in. A gentleman checked us in and there were three staff standing by the other computer pointing at us and laughing. RUDE!

Pros: I liked the fact that service was always prompt and friendly. The hotel is very clean, beautiful, and refreshing to step into.

Pros: Close to airport and right on bus line

Cons: Pool was on the wrong side of hotel - facing a auto service repair shop. If they only had the for thought to put the hotel on the side facing the mtn's and not the airport,that would have been great.

Pros: Resort is very clean, staff was wonderful and went out of their way to be helpful. The food was exceptional particularly at Las Casitas.

Cons: We bought the all inclusive package and was a bit disappointed as a lot was excluded

Pros: The food, room service, drinks

Cons: Nothing

Pros: comf clea all was wll

Cons: billing was incorrecgt check bill closely

Pros: Loved the location

Pros: Attention by staff. Service. Amenities. Excellent food. Nice pool, whirl pool, beach. 12 o'clock check out. Great location to airport and excursions. Would definitely stay there again.

Cons: The price I paid, i guess entry level, room kind of small. View from balcony, garden view, kind of limited, not too romantic. I had trouble with my rooms key lock twice.

Pros: Didn’t like it for what I paid

Pros: Property was well organized and followed the necessary COVID-19 protocols. The food was delicious. One of my favorite things about the hotel is that you can exchange US dollars and the exchange rate is not bad. Staff is amazing.close to the Marina, which is walkable distance from a lot of restaurants, laundry, stores.Thanks to this hotel my first visit to puerto Vallarta was a success and I will definitely come back for years to come. Also, you can rent a car at the hotel how awesome is that. Thanks guys

Cons: Everything is good

Pros: I loved the comfy beds, the nice pools, delicious food, comfortable areas, beautiful design and the beach.

Cons: We were sitting on the beach and there were lots of people selling! Every 2 minutes someone will pass by and offer something, even when you were sleeping. So so so bad. We complained with security and they didn’t do a thing. I choose a hotel like this to rest peacefully and that was really uncomfortable.

Pros: Pool, beach access, clean rooms, nice food options, close to the marina

Cons: There were a couple of power outages while we there, including one Christmas morning

Pros: I liked the area.

Cons: If I stayed longer.

Pros: Super clean very safe, comfortable

Cons: Nothing g was great

Pros: Location. Service

Cons: The hotel, even as some remo can be seen, need a major facelift

Pros: Sincere and Caring Customer Service from all employees...Excellent Facilities....Quiet location in Puerto Vallarta

Cons: Nothing

Pros: Excellent location, the people working here were amazing. Love this place. Clean and overall the services were great.

Pros: The staff was AMAZING!! I have never experienced such wonderful service. The staff got to know us by name, and we looked forward to seeing them daily. We visited the spa and all but one restaurant on the property. We would go back in a heartbeat!

Pros: Staff was friendly and helpful.

Cons: When I reserved the hotel I was not informed that the pool and spa area was closed for renovations. Also the beach area has crocodile that made the beach area unsafe.

Pros: The staff was wonderful.

Cons: The pool was under construction. Would not have stayed at this hotel had that been advertised.

Pros: We needed a hotel close to the airport due to a canceled flight. This was 5 minutes away. Recently updated hotel and they are completing their pool renovations this summer. Nice gym and spa area, although the jacuzzi did not work well.

Cons: Unfortunately the pool was closed for renovations but guests are allowed to use the Westin down the street.

Pros: Beautiful entry, accommodating staff, gorgeous location.

Cons: The pool was under renovation which was inconvenient but they did a nice job of solving the issue by providing transport to/from the Westin.

Pros: Professionalism of the staff

Cons: Food was salty (eggs and shrimp/avocado cocktail) on separate occasions.

Pros: Good location and amenities.

Cons: Fitness center was restrited to teens under 16. Food prices were on the high side so we ate outside most of the time.

Pros: The whole experience was amazing. Not only is the property beautiful and so relaxing, but the employees are friendly and very helpful.My husband and I do a lot of traveling and have stayed in all kinds/levels of accommodations all over the world. This has become our favorite place and we return just about every year. In fact,we have come so many times that they upgraded us to a suite this last time which was amazing. The restaurants on site are among the best in Puerto Vallarta. The rooms are always clean and the beach is not overcrowded like some of the accommodations in the hotel zone. It's convenient to the airport and is about a 5 minute walk to the Marina which has lots of restaurants and shops.

Cons: The only thing that could be better is to have another few days there.

Pros: Staff always friendly and engaging Wonderful location and property Good value.

Cons: The resort is 28 years old and just a little dated. BUT they are in the midst of renovation.

Pros: I have been to this resort many times over the past 8-10 years. It never disappoints me. Staff are very friendly and helpful and the facility is VERY nice. It feels like home to us and we are from the cold north. We love Puerto Vallarta and REALLY love the Marriott Casa Magna! We will be back again next year!

Pros: Good facility, pool, activities

Cons: Front desk staff not well trained. problems with check in, rooms not ready in a timely fashion

Pros: The location. Ocean views. Pool area.

Cons: The food could be better around the pool. Mikado was great as usual. The coffee shop could be better organized for order taking, paying. The bar is very nice and great atmosphere.

Pros: The staff at the front desk and in lobby area, plus concierge went above and beyond to ensure we were assisted in a timely fashion. The proximity to walk over to the Vallarta Marina was great.

Cons: The drinks on-site are very expensive.

Pros: clean hotel near dining and downtown. value was good for what we got through booking.com. staff was mostly friendly.

Cons: only issue i had was when i requested a late check out, they refused. i asked to speak to a manager and they changed their mind and gave me an extra hour. just seemed weird, it was the first time i've ever been told no on a late check out request at any hotel.

Pros: The Marina area is less congested than the Zona Romantica which gives the whole area a laid back feel. The pool was a great size and you steps away from the beach. Easy bus transportation to other parts of town. Several restaurants in the area if you don't want hotel food. The public areas were nice with decorated with a certain flair.

Cons: I expected more luxe giving the relatively high price - not Four Seasons standards but maybe a little more. The rooms were nice enough but the decor seemed to lack a certain Mexican spark. The rooms were more like generic hotel rooms - nice but generic.

Pros: The resort staff was amazing beyond any expectations. Friendly, helpful, and willing to go above and beyond to assist guests in any way. The resort is beautiful and well taken care of. The rooms are beautiful and comfortable. I would recommend this resort to anyone and plan to come back soon. Thank you Daniel, Marco, Alan and Adrian. There are more people I would like to thank but I didn't get their names but they were great.

Cons: Nothing.

Pros: Good food, nice people, safe, good value, good amenities, good location, good bed.

Cons: Elevator did not work well, toilet seat loose.

Pros: Good location, comfortable beds, easy check in

Cons: No beach access, really expensive room service for a hotel of this category

Pros: Location!!

Pros: Its location and the friendly staff. The rooms are clean. The car parking is very safe.

Cons: No microwave and fridge. Very slow wifi.

Pros: location was far from essential places like pharmacy, groceries, etc.

Cons: They didn't have medication in the front desk. The rooms were had a high echo, you could hear through walls. Bathroom door was always in the way between showering.

Pros: It was next to the beach and excellent communication. Friendly staff and super clean

Pros: Bring your own face cloth. Not much available for breakfast except sandwiches. Fab for shopping, not so great for beach vacation. Newish design to room and hotel.

Cons: No face cloths. More breakfast selection. A mini frigerator in the room would be nice. No beach. Access is 10 min walk, then you have no towel, chair or shade.

Pros: Very friendly staff, clean hotel, nice pools. I loved that it had water aerobics and pool games for kids and adults. Loved the all inclusive option. We didn’t plan to leave the resort too much.

Cons: The hotel seems a little outdated compared to others. The breakfast food and the room service was excellent. The dinner was just okay. Sad that we didn’t have much of a beach. We were also told to be aware of crocodiles due to the rivers being so close.

Pros: Véritablement pet friendly

Pros: The servicing staff was very pleasant.

Cons: I didn’t like all the very high extra charges above and beyond the price I thought I was paying and quoted through you. Also, my bedding was very damp so uncomfortable feeling clammy.

Pros: Everything was awesome!!!

Cons: Just kinda far from the city. 20 min by taxi !

Pros: Loved his resort. Great for family with kids, staff was always very attentive and food was absolutely amazing. Rooms were big and had everything we needed, decor and furniture is not as up to date but to be honest we couldn’t care less, it had all we needed and Pool was great and warm, beach front is decent size and peaceful. Will come again for sure.

Pros: The location and food were excellent.

Cons: Perfect

Pros: Breakfast was excellent and location is great

Cons: Clean the room daily

Pros: Views, pools, accessibility to the beach and nearby restaurants.

Pros: They really are following COVID-19 rules. They are a big hotel. I think they had about 20 rooms full. Covid-19 capacity is 25% full. You sanitize your shoes before entering the hotel and your hands. They also take your temperature. Recommended

Pros: Wonderful pool and beautiful resort grounds. Great quality bedding.

Cons: Not much around the resort if you want to get out.

Pros: The pool area is great and lots of places you can sit. Never felt crowded. The balcony was great to sit on and enjoy the view.

Pros: Beautiful property, well maintained and very clean. The staff is very friendly and helpful. The property is close to town but feels far away. I recommend this hotel

Pros: The pool

Cons: Nothing within walking distance

Pros: Staff was excellent. Breakfast buffet very good. Outdoor bar staff was excellent.

Cons: Rooms were dated: layout and bath. Clean w/tiled floors and bath. Furniture outdated. 1st floor restaurant was a dud. Staff left us at 11:00. But for $--- night I can't complain when coupled with the beautiful grounds and great pool.

Pros: Loved, loved the breakfast!!! Nice amenities.

Cons: When we went to the bar on the 3rd floor there was one guy there that was not very nice. He was an angry worker. I am there on vacation I do not want to run into someone angry. He never smiled. Was mad that we got there at 10:50PM. They closed at 12.

Pros: This is a visually beautiful property! We love the lush green grounds, the clean and fairly quiet pools, the large rooms and views. My husband really enjoys the workout facility.

Cons: We don't like the rising fees. "Tips" for maid and bell service are now included, and the Westin will charge a US$15 per day "resort fee" starting February 2019. Add 3% hotel tax and the 16% IVA tax that we pay as Mexican residents, and it's not a deal, even at convention rates.

Pros: From the minute you walk thru the door you feel at home. The staff is so wonderful. Location is perfect. Beachfront luxury and pools to get lost I

Pros: Amazing staff service especially by he hotel greeter Pedro!since the minute we got there, he already had gone above and beyond to making our stay there the most welcoming. With this being said, The Westin definitely does not disappoint in how well present, accommodating, and easily accessible to the beach. Defitely recommend a stay here especially during March when all the spring breakers are in town!

Pros: Friendly staff. Lots of nice swimming pools.

Cons: Room outdated, and having to pay for wifi in room? This was our second hotel in PV. Not horrible, but probably wouldn't stay here again based on other options.

Pros: Pool design. Friendly check-in staff. Late check-out offered.

Cons: Staff seemed stressed and not appreciated by supervisors. Pool lacked towels (were hidden in a rolling bucket), and had zero towels at 7pm when I wanted to go swimming. Lobby was cold and had no warmth or delights. Overpriced food. Far from center of Puerto Vallarta.

Pros: Everything was pristine. I loved the temperature and style of the pools! So relaxing! Staff very friendly and helpful!

Pros: Every single person who works at the westin was SO nice! One morning at breakfast downstairs, I had mentioned to the waiter that my boyfriend and me were loving this place but getting bit so bad by mosquitos after he asked how we were doing. When I came back from getting my breakfast at the buffet, there was mosquito repellant sitting on our table. Arnoldo (our waiter) had left it there for us to use. So nice!! Everyone there was just happy and did whatever they could to make our stay enjoyable-which it was. This place is clean and set in the most perfect location. We cannot wait to go back!!!

Cons: Having to pay for WIFI

Pros: We loved the gym facilities, tennis courts. Great breakfast spread which was included, rooms were nice and clean. Staff friendly and would deliver drinks to the beach/ poolside.

Cons: Wished the beach was longer to walk (cove with little peninsulas that were rocky to cross to get to the next small cove) Didn't like the lunch restaurant/ outdoor eating options during the day.

Pros: Pool area, view, size of rooms, cleanliness, beach access, noise level, excellent service

Cons: Still seemed expensive, food could be better

Pros: Great hotel, great value for your money, pay no attention to the complaints of lizzards and bugs on the rooms. All hotels in the Puerto Vallarta have this 'problem' because they are so close to nature.

Pros: Room was nice and relaxing. Check in was easy. Free wifi only in lobby.

Cons: Beach was not cleanest water, but most if you go to the beach usually you would leave PVR.

Cons: Upon check in we were given a different room that we had paid, After discussing several minutes , we get the room we booked in kayak website.

Pros: Great hotel for value and if you need/want to be very close to the airport, we were able to walk to and from the airport.

Cons: The only thing I could say something a little bad, was that they have to learn how to do eggs over easy 👍

Pros: Location

Pros: We’ve stayed here a couple times it’s close to the airport Puerto Vallarta it’s clean and the staff is excellent. I have nothing but good to say about everything .

Cons: There was absolutely nothing bad to say .

Pros: Breakfast was delicious! Staff were extremely helpful! Beautiful property in the perfect location. Walked to the convenience store to see the sights. Very beautiful and authentic!

Pros: Location was great Hotel and restaurant were great! Good job!

Pros: Very clean and descent place to stay.

Cons: N/A

Pros: The staff in the restaurant were very good . Very friendly. Front desk very good .

Cons: The air conditioner was so noisy we had to leave the window open . But then all night could smell cigarette smoke. There was mild all over in the room . The walls and ceiling. Floors were very dirty . Had to put shoes on right after shower.

Pros: The fish dinner was delicious and cooked to perfection. It was great to have a quality meal without leaving the hotel. Once, again, the staff and hotel were exceptional, a real value for the money.

Pros: Close to airport and near shopping mall.

Pros: the staff are nice and super helpful

Pros: the staff were very nice and helpful

Pros: It was close to the Marina & airport.

Cons: The breakfast was disappointing. No eggs, ba on or sausage.

Pros: Location and cleanliness of hotel.

Pros: Location

Cons: No all was good

Pros: The staff is exceptional! We checked in early and the we were assigned to was not ready when we went up to it. So we just sat in the lobby to wait for our check in time. The staff noticed us sitting there and quickly assigned us a room already ready.

Cons: If I was a really picky person, I guess I could say something. But they met all my expectations since I reserved this hotel the night before flying down to Mexico.

Pros: Excellent location within walking of marina, and close to airport. Surprisingly little plane noise. Very quiet

Pros: It was clean and a good location for our needs.

Cons: Breakfast was nothing to shout about. There seems to be a no bathtub and no refridgerator policy in Mexico.

Pros: Very clean

Pros: I love the staff at this hotel. They are very welcoming, courteous and helpful

Pros: I had the pool to myself

Pros: Close to airport and marina

Cons: The internet sucks.

Pros: I enjoyed my first experience at this hotel.

Pros: I was able to walk there from the airport and it only cost 80 pesos to get a taxi the next morning to the central bus terminal. The wifi signal was very strong in all the public areas including around the pool. Although not as strong in my room, it was still good enough. The continental breakfast included yogurt, granola, and fresh fruit as well as the usual stuff.

Cons: It's a ways from the beach and from Old Town for people who are planning a longer stay.

Pros: It was vert clean. The staff was very nice! Perfect for a family vacation

Pros: I could not believe to what extant club Regina protected me from Covid. It started with antiseptic rug at the entrance followed by temperature test and a dose of hand sanitizer. 6 ft separation was practiced in all direction including masks and shields. Checkin was prompt and efficient When we came to our 3rd floor room we found EVERYTHING sanitized and wrapped in plastic! Including the dishtowels, the shampoo conditioner and soap, the extra blankets etc etc We loved the view, the Jacuzzi on the outside porch. The coffemaker As part of a complete kitchen. The beach chairs were sanitized every day! We even got out CDC required Covid test in the hotel for $35.

Cons: Nothing

Pros: The shower

Cons: The view

Pros: It was very nice. The margaritas at the bar were delicious

Cons: It’s big. You need a map. Lol.

Pros: The food was ok

Cons: They give you a extra fee for clean

Pros: The property is beautiful. The grounds are well taken care of and very clean. The staff is very efficient, and friendly. Love the pools, of which there are several as well as use of the adjoining hotel’s pool. This the third time I have been here but it won’t be the last. This trip fell under Covid restrictions but it didn’t spoil our fun, we just stayed on the resort which made for a very relaxing vacation.

Cons: Can’t think of anything I didn’t like. The resort is showing a little wear.

Pros: Big and heated pools. Good sized rooms. And good drinks(not watered down).

Cons: Only 2 restaurants with very limited menu. And some of the items would finish very early leaving rests of the guests with even less choices. There were only 4-5 deserts in lunch and dinner. Nightly shows were pathetic and very few guests attended those. Kids club activities were non-existent.

Pros: Beautiful grounds, suites nice w/ great views, pools, bars. Restaurants were good for breakfast, lunch and dinner - open all day long. Friendly staff. Cooking classes, karaoke, dancing, etc.

Cons: Only issue we had was that the Mariachi band played in the lobby until 2am, which included trumpets playing loudly. Some guests took that party to their rooms after causing a disturbance. We called front desk and resort compensated us with a couple of $90 spa certificates (hour massage) as well as champagne and choc-covered strawberries. Appreciated that.

Pros: The grounds are lovely and the staff is great. The access to the beach is a real bonus. Senate at all three restaurants and the food was a cut above what I had initially expected, especially the breakfasts. The rooms are a little Spartan, but honestly very comfortable and extremely clean.

Cons: There is no real bar. People hang at the pool all day and they serve drinks in the lobby and restaurants at night, but there isn't a regular bar anywhere on property. Given the amount of alcohol the staff has to run and get (even delivering to rooms) it would seem everyone would be happier with a place that had some music To hang out in. Likely they view the lobby this way, but the ambiance is wrong. It's my only complaint.

Pros: Quite and adult

Pros: Excellent all around. Impeccable attention to detail. Calm, relaxing, just perfect for a work conference location. Highly recommend it. Would return anytime. Great staff. Love it. Near all. Perfect.

Cons: All great.

Pros: Most of the facilities were really nice. The pool area was excellent and the food was good. The staff was incredibly helpful, particularly because we were celebrating our birthdays. 5-star staff.

Cons: I didn't like the lack of immediate access to the beach. Further, I didn't like the private pool area set up at all. There was no way to access the pool directly from back patio. I also didn't like the fact that it was an all-inclusive yet I was presented with a bill for almost everything. I was never quite sure if something was extra, or not. That was really annoying.

Pros: Everyone was very friendly

Cons: As they filled up during the week the service tailed off significantly. Only one restaurant but wide mrenu. Also Italian night didn’t have a single Pasta dish on menu ?

Pros: Great place to get away and relax. Spa is awesome!!

Pros: Boutique nature of resort equates to large availability for cabanas and pool chairs. Food & drink were outstanding. WIFI was great throughout the resort.

Cons: The base room was one of the smallest we have ever had in any hotel; We felt it was necessary to upgrade rooms resulting in added costs we did not plan on.

Pros: Karina, the manager, and the entire staff were truly professional and just wanted us to enjoy our vacation. By the way, definitely don't forget to make it to the Ocean Club, and if you're staying for 5 nights, you'll get to try a restaurant at the Grand Velas; don't miss it!

Cons: having to leave ;-)

Pros: The staff was wonderful, the place was beautiful, and the food was awesome. We would definitely go back there!

Pros: The food you would even want to pay for if it wasn't all inclusive. The service was unbelievable. It also comes included with a beach front property right down the street. It's really quiet and peaceful. We had an amazing time!!!!

Cons: Internet does not work and staff was not attentive. hotel changed room when we checked in to a smaller room than we booked (and paid for).

Pros: next door to airport very good breakfast with hot food and coffee

Pros: The price

Cons: The staff at reception coundnt be more unhelpful & disinterested,the noise from casino below was deafening,the place had the feel of a hospital oh and on the last night I was refused access to my room because"housekeeping had reported signs of me smoking"..I have never smoked in my life!

Pros: This is a great little hotel if you have a connecting flight in Puerto Vallarta and need to spend the night. A short 5 minute walk to the airport terminal without having to cross any major street.

Cons: The hotel is on the upper floors of a business complex building with the hallways a bit stark, a very minor issue.

Pros: Location next to the airport and very clean, friendly staff good breakfast. This hotel is very basic. No refrigerator and rooms not large. For the price I rate this hotel excellent and not considering the price I rate it good. Stayed here before and will again.

Pros: Clean room, good location

Cons: We had to catch a flight at 5:00am. The bottom exit was closed, and the escalators were not working. We had standard luggage with wheels and we ended up having to drag all of our luggage down the non -functioning escalators. Even if the escalators had been working, they are not a place to bring your luggage down. We ended up damaging our luggage as a result....NOT a good experience. The facility needs to have a much better exit, such as an elevator that goes down to the main exit and not to the basement.

Pros: It’s a walk from the airport. The staff were very kind and helpful.

Cons: In fairness, Covid really makes things difficult for everyone. The room was barely big enough for the bed and this only mattered because we had nowhere to go while we waited for the next part of our journey. The biggest issue for me - the window didn’t open and I do not care for air conditioning.

Pros: Close to airport. Can walk from here. Not expensive.

Cons: Shade didn’t go up in room so couldn’t see outside. I understand, though, sine it faced east and it was meant to keep the room cooler.

Pros: Flying out Earl from PV? This is the place. Easy 5 minute walk even with two pull behind pieces of luggage.

Cons: The rooms are small, but get over it. It's perfect for a solo or couple overnight. Extended stay, probably not so much, but that s not really a criticism.

Pros: Great place to stay, 15 minutes from air port anything you can think of it’s near by, the staff was amazing. The only thing I can say bad about this beautiful place is that the walls aren’t sound proof so if the room next door stays up watching tv you’ll know about it.

Pros: our room was pretty big, restaurants and small stores were super close to the hotel. Everything from the marina to stores and restaurants.

Cons: have no negative opinions.

Pros: Spacious, beautiful view, closed in parking.

Cons: The restaurant closed at 10 but the bar part was still open I assumed since daily music and people singing and laughing continued when we tried to rest. Had dinner one night, the food was bland and not worth cost and took almost an hour to get.

Cons: Too much noise from the other bedrooms. Music loud until 2 am. No one stop other guests to don’t make noises after late ours

Pros: Room was big and spacious. Tv was smart tv to watch netflix and disney channel. Nice Balcony with view of the marina. Attentive bell boys and staff.

Cons: No refrigerator.

Pros: The tree full of Iguanas Outside the balcony. It was the only thing I liked about the place .

Cons: I didn't like the fact that the booking was screwed up from the start. Booking .com messed up the reservation causing me to pay additional fees for the reservation. The rest of the vacation went down hill from there. The room was old and worn out, along with the lumpy mattress the absolutely worst sofa in the world. The sofa bed was broken so the cushions sank down about 8 inches and you couldn't get up, and had stains from water and sweat all over it. When I asked to have something done about they told me it was getting replaced next week, but maintenance could come and fix it in the and it would take a few hours or so o repair it. The walls were peeling from corrosion, and the door stop for the bathroom was right in front of the toilet so I kept stubbing my toes on it. The lighting was terrible and only two electrical plug ins, and I don't mean double ones they were single plug ins. The bedding was never changed. it was remade but i think it only got new sheets once in 9 days and the pillows had a bad odor to them which made the entire bed smell. All in all the worst Booking .com stay I have ever had.

Cons: Wristbands are annoying.

Pros: Staff 100% Pool 100% Restaurant 100%

Cons: Asked the staff 3 times to fix my shower drainage and never happened in 5 days bedroom is ok but tv doesn't work and bathroom is like -1

Pros: Location, best bang for the buck! Excellent hotel for the price!

Pros: Friendly staff, room, hotel, pool and location are great for a few nights stay.

Cons: N/a

Cons: There is no option for late check out.

Pros: Location was excellent.

Cons: Very slow customer service upon checking in, and with follow up with concerns over receiving a proper password for WiFi - it took over 5 hours and several trips to reception to get help that took less than one minute to resolve.

Cons: Had a top level room with an electronic key and in two incidents wasted about 4-5 hours of time with the staff trying to get into my room due to the key not working even after being reprogrammed. If this wasn't enough I forget my phillips electronic toothbrush in the room after an afternoon check in and it wasn't reported by staff and I'm rushing to try to get it back before my flight.The door problem should've been fixed after the first incident and I should get my toothbrush back. Who steals a toothbrush???

Pros: Location was great/Pool area and grounds clean. Right on marina so access to shops and restaurants was easy.

Cons: 1. Rooms were dated with poorly lit bathroom 2. 1 live & 1 dead Cockroach greeted us inside the room so room cleaning was suspect. 3. We had family room but hotel charged additional for my son after we got there. 4. Breakfast buffet was poor for pri

Pros: All staff super nice, make you feel that you are in family!

Cons: The food was terrible.

Pros: Clean, safe and well located

Cons: Nothing

Pros: The reason for the poor rating is that we never got to stay there. They had moved us to the City Express due to over booking. We will never try to stay there again.

Cons: Same as above!

Pros: Bar Staff were great (Eduardo & Daniel) Nice room Nice size property Location was nice, at the Marina Easy to find the hotel Well maintained

Cons: Hall noise carried into the room, which was surprising but perhaps the doors were not too soundproof.

Pros: Location was perfect

Cons: Elevator was broken.... and room was on fourth floor.

Pros: Location

Cons: Been going to PV for 15 years, stayed at a lot of different hotels and I don’t recommend this one for the following reasons: rude staff, except cleaning, ridiculous wrist band you have to wear, overcharge for room, food was subpar, and pool is smal

Pros: Location

Cons: Charged for extra guests when we booked a family room? Why book a family room for two guests? Check in your as at 3pm. Rooms weren’t ready til 4pm... could have rented something much nicer for the price paid with the additional guest charges. Never

Cons: We had 2 rooms reserved. They first gave us just one room and we had to let them know their mistake. One of the rooms we were assigned was not ready, it was dirty and untidy. Next room they gave us the wrong key and it took 3 tries to finally open the roo

Pros: I can think of nothing negative to say. This is a first rate hotel, with immaculate grounds, clean rooms and a fantastic staff. We loved it here

Pros: A older property, well kept. Managed profissionaly calm with access to shops, restaurant and the marina. Price / value a rare find in Puero Vallarta.

Pros: Cheap, near marina.

Cons: Check-in wasn't possible until 615pm, supposed to be 3pm. Very slow at cleaning rooms and keys given to others checking in while we waited. No blow dryer. Wifi is nearly non-existent, sometimes it works, usually it doesn't.

Pros: Great location, friendly staff and great value !!

Cons: Beds a little firm!

Pros: Great value for the price. Clean rooms, good food and a nice pool. Easy access to the city, airport, and bus station. Staff was very friendly and courteous. Planning on staying again if I return to valalrta

Pros: Very nice staff Comfy bed

Cons: I know this is Mexico. Most front desk staff around the marina speak English well. The evening lady was very nice but I had to wait for someone to come help me. Didn't have hot water. Took an hour to get it!

Pros: The staff was very friendly and helpful. The view from our 2nd room was very nice.

Cons: They let people party all night long and it’s very loud! A 12:00pm time would be fair.

Pros: had dinner at the Italian restaurant and food and service was very good , also had lunch at the Villa sea food restaurant and it was excelent. The buffet was also very good and all the personnel there were very attentive. The pools are very clean and awsome.

Cons: The check in was very slow it took two hours before they gave me my key, seemed that a lot of people were having the same problem.

Pros: The drinks

Cons: Lights did not work, key card was blocked twice, staff was very unprofessional and unwilling to help.

Pros: The location was ok. The food at the restaurants (not the general buffets) was delicious, especially the seafood one called The Villa. The waitress in the adult pool area was very attentive, she was the best! The drinks were very good.

Cons: The room small, the beach was dirty (cigarette buds by the shore). The food in the buffets was TERRIBLE. If you wanted better food, you neede a reservation in one of restaurants. The downside is that you needed to get up at 7 am to make a LINE for a reservation to the other restaurants where the food was way better. BUT you could only eat there ONCE in your stay. We stayed four days and got decent food for only two days of our stay. Also the people staying didn't follow the rules. For example, one of the first rules was that only get in the pool with bathing suits. We saw SEVERAL people with tshirts, shoes and shorts inside the pool. Also, the staff needed to be reminded to tell the other people to keep their children away from the adult swimming pool. We didn't feel we got our moneys' worth in the all-inclusive package. The staff didn't remind the other people to wear masks or respect the hotel rules.

Pros: I liked the location

Cons: It was very dirty.

Pros: Friendly staff - they go an extra mile to welcome you

Cons: Not working ACs - we had to change rooms twice for a 6-day period of stay due to malfunctioning ACs. Old infrastructure, not modern. The water in the pools is too warm (like around 30 Celsius) - when it is hot outside you are looking for a refreshment in the pool not a hot tub.

Pros: The pools were fabulous, drinks were flowing and the view from the room was beautiful and the rooms were spacious

Cons: I didn't like the fact that we were charged a different price then what I originally booked for

Pros: The pools and the food

Cons: The people that sirve the food, always super moody

Pros: Not a lot of people staying there

Cons: Our room was on the side of the building beside a transformer that buzzed 24/7. The air conditioner drowned some of that sound out but not all. We stayed here about 9 or 10 years ago. We enjoyed it then. There is no money being put in the facility now. One building completely closed with only 3 buildings of rooms being used. No longer has a restaurant. We booked a king studio which had a fridge and microwave and coffee pot but no dishes and did not have a sink. When I went to the front desk to ask if I could have a couple of plates forks and glasses I was told dishes weren’t included. I again requested and got the two plates glasses etc the next day. You can hear every door open and close and chairs scraping across the floor. Furniture run down. Sheets clean but bedspread had stains. I am sure it was clean just didn’t look great. Staff were friendly.

Pros: Very close to the airport (however, far from the center), you can use he facilities of the close-by Regina resort (beach access, restaurants, variety of swimming pools). It’s a great place if you just want to relax in a restore and are not very into exploring the area.

Cons: The facilities were a little bit ran down and not well maintained, very far from the center and thus without a car it is rather hard to explore the city and the area around.

Pros: Close to the ocean.

Cons: Nothing like the pictures provided at Booking.com site. The beds were very firm(same as sleeping on the floor). No elevator. Only a fridge and coffee maker.

Pros: The property in general correct, location is good, it is clean, staff are friendly and helpful but the overall impression is medium. Good thing is that you can access the hotel on the other side, which gives you beach access and a bigger pool!

Cons: I hope this feedback will help to improve overall quality as the place deserves to be a good destination. - checkin at 16-00 and checkout at 10-00 (!!!). 25 USD/hour extra! - reception is extremely slow. Plan some time ahead on checkout. - please remember that breakfast is NOT included. We accidentally took it and didn't pay at the restaurant - it was panic! Guess how many time I had to spend in the reception to settle the bill? - absolutely no sound protection in the room. You can hear your neighbors breathing. Imagine if they do a party (that is what happened btw). - would be good to have 1-2 free teabags in the room :)

Cons: Stollen jewelry and money, rundown,hot water takes 20 minutes to heat up,rude staff after being stollen from