Hotels near Puerto Vallarta Ordaz airport

Pros: Breakfast. Staff.

Cons: Floor in my room was dirty, needed a good moping

Pros: We were upgraded to Holiday Inn Suites and it was lovely! Big room with great amenities!

Cons: Nighttime/early morning music coming from the pool area at 5-7 am when the city was very quiet--except for the music!

Pros: Difficult to answer, when we actually "stayed" there in previous years it was good.

Cons: Communication prior to our arrival. Two years in a row we have arrived and been told that there were no rooms for us, despite having a confirmation number, and we have had to wait for a shuttle to take us to the Suites next door.

Pros: Not much.

Cons: The breakfast was terrible. Poorly prepared, limited choices, food was cold. Dirty wine glasses on left on table outside elevator on our floor for hours. Pillows taller than Mount Everest.

Pros: Great service, great breakfast, clean rooms

Cons: Only gave us 3 towels when there was 4 of us

Pros: The HI Express upgraded us to HI suites. Room/motel were spotless, security excellent. Your key is required to use the elevator. BEST of all was breakfast. Staff was better than great. Numerous restaurants within walking distance. Very safe area.

Cons: none.

Pros: I stayed at the Holiday Inn Suites from March 13-14 on my final night in Mexico. I had originally booked at the Express but when I arrived, was informed that they were full and had transferred my reservation to the Holiday Inn Suites which was just a few minutes down the highway. This review is for the Holiday Inn Suites. The hotel was modern and clean. The room was spacious and had two king beds, a nice large window overlooking the city, lounge chair, TV and spacious bathroom with walk in rain shower. In order for the electricity to work in the room, you have to slide your key card into the slot beside the door when you walk in, which was a bit odd and was not explained at all by the staff. The Wi-Fi was strong. The check in process was simple and straightforward and staff were friendly. The outdoor pool on the rooftop was gorgeous and the rooftop lounge deck and views were beautiful. it was a really lovely place to relax. There was also a restaurant and bar on the rooftop. There was a free continental breakfast in the morning in the lobby which had lots of options. I am vegan and gluten-free so there were few options for me unfortunately. I enjoyed the fresh fruit though!

Pros: The location, the restaurants in the area.

Cons: No

Pros: Very nice staff who were professional and attended our needs with respect and even though we were early for a check in they offered to hold our bags until check in. Love the free breakfast and the pool for my children.

Cons: Late check in , should be earlier than 3pm

Pros: Nice place to stay

Pros: Location to airport. Comfortable beds. Great breakfast. Quietness of room. The staff was great.

Pros: The breakfast was the high light of the place . The pool and hot tub have are not heated.

Cons: The construction all night long.

Pros: Good price, for a clean comfort hotel

Cons: No problem, no complaints

Pros: The room is very clean.

Cons: * The electricity plugs on the desk are loose, didn't look safe * Dirty windows

Pros: Service was great from beginning to end. Location as well. It's like being on the 50 yardline (your in the middle of everything). Rooms are not super fancy but exceeded expectations. And the buffet is a nice perk!

Cons: None.

Pros: The best was definitely the breakfast. Really great options every morning.

Cons: I like everything. It will be nice to have fridge and microwave in the room but it wasn't a deal breaker for us.

Pros: good location and good room with a comfortable bed

Cons: The shower is not very strong, the bathroom configuration is difficult as the door swings inward and it is difficult to use the toilet

Pros: Nice king bed. Spacious room.

Cons: Breakfast not great but adequate. No other food service and no restaurant. Entire hotel occupied by 100 regional police patrolling with guns. Took some getting used to. Good for us to be close to airport.

Cons: - hotel side view (a dumpster!!!) - I got “upgraded” for free according to the manager, to a room with a mini-fridge....turns out there was none in the room and they had no other to send to the room (???) - location should stat

This is a very good airport hotel. If you do not have a large suitcase, it is even possible to reach the property after a walk of 10 to 15 minutes. Rooms are spacious and comfortable. The bed and shower were both magnificent. Storage are are more than adequate. I appreciated the safety-deposit box, complimentary bottled water and coffee, and the flat-screen TV with local and international channels. The hotel has function rooms, a full exercise area, and a small swimming pool and sun deck. It offers a tasty Mexican breakfast, and all staff members are well trained, efficient, and customer-oriented. I enjoyed my stay very much and hope to be able to return!

Pros: Parking at the hotel was convenient, clean room comfortable bed. Location within short drive to various main tourist areas, with grocery store across street. Very near airport but separated enough.

Cons: The breakfast had little variety from day to day, but was ok and fruit was fresh. Would have liked to have a mini fridge in the room and microwave to store and heat up milk for our young son.

Pros: The staff and the location and the room

Cons: I didn't find a washer and dryer room for the clothes.

Pros: HIE's close proximity to the airport makes it a great place to stay if you are arriving late or leaving anytime. The gym looked great although we didn’t use it. Breakfast on Sunday was popular, crowded and offered a variety of items.

Cons: We wanted the window open as the room had a slight odor of mildew. Although I had asked for a quiet room the ambient noise from outside made sleeping difficult even with earplugs.

Pros: The rooms are spacious clean and staff is very helpful and friendly! Food was great too!!

Cons: Can’t say anything that we didn’t like - it was great!!

Cons: When we arrived around 5 pm, we had been traveling all day and also made a stop at the zoo. We were checking in. A gentleman checked us in and there were three staff standing by the other computer pointing at us and laughing. RUDE!

Pros: EVerything you need in a resort for a relxing holiday.

Cons: Restaurant in hotel at pool level could be classier. On-site resturant / food options could be higher quality.

Pros: Location was great, super comfy room and really friendly staff. Second time staying here. Would highly recommend.

Cons: Accounting integration with booking was not the easiest. Booked with breakfast but had to sort out at location.

Cons: Property is very dated.

Pros: We loved the pools. Breakfast buffet was great

Cons: All was good

Pros: Our whole experience was exceptional! We have stayed at the Westin before both with or daughter and her family and just my wife and myself. It just seems that this time our stay was superior. Cleanliness and friendliness were just great. We will return.

Cons: Nothing

Pros: Beautiful grounds and pool.

Cons: $25.00 resort fee. Expensive!

Pros: The service and the amenities are top notch!! I wish my partner and I could afford to take off a month to live at the Westin. Everyone was so friendly and helpful. The pool and the beach are picture perfect. Even the weather was on our side!

Cons: I'm not a big fan of iguanas. The area is called 'iguana island' so if thats a no for you... you are warned. They were not in any of the rooms or common areas!!!! Which was amazing. But they do exist.

Pros: Clean, friendly,

Cons: It was fine

Pros: location to PVR airport. Lovely pool and beach

Cons: Only that the furnishings seemed a bit dated.

Pros: The pool service was great.

Cons: Leave the lobby bar open until at least the closing time. Bartenders closed early for the two nights we were there and was rude about it.

Pros: Great customer service. Their stuff is very friendly, accommodating and mindful. The staff was always happy to help with anything and they always smiled and tried to do their best.

Cons: It was a little run down but the quality of the customer service made it better.

Pros: The staff and service are amazing and friendly. My favorite part are the bay views, watching all the boats go out, and then the resort pool and grounds with all the palm trees, bar(s), and lounge chairs make for a totally relaxing afternoon.

Westin offers quality with pink marble bathroom counters, solid mahogany beds, nice pool design - they show their age but they don't make them like that anymore. Pricing for short-term stays close to the reservation date is a problem, at over 300 USD per night (they get you!).

Pros: Our favorite thing about the hotel was how nice the stuff was and how accommodating they were throughout our whole stay.

Pros: Nice staff

Cons: Small beach

Pros: Excellent hotel and property for the price point. Perfect location for Vallarta Marina, boating and sport fishing. Large, comfortable room with excellent view of Banderas Bay.

Cons: No...

Pros: Views, pools, accessibility to the beach and nearby restaurants.

Pros: This is a visually beautiful property! We love the lush green grounds, the clean and fairly quiet pools, the large rooms and views. My husband really enjoys the workout facility.

Cons: We don't like the rising fees. "Tips" for maid and bell service are now included, and the Westin will charge a US$15 per day "resort fee" starting February 2019. Add 3% hotel tax and the 16% IVA tax that we pay as Mexican residents, and it's not a deal, even at convention rates.

Pros: From the minute you walk thru the door you feel at home. The staff is so wonderful. Location is perfect. Beachfront luxury and pools to get lost I

Pros: Amazing staff service especially by he hotel greeter Pedro!since the minute we got there, he already had gone above and beyond to making our stay there the most welcoming. With this being said, The Westin definitely does not disappoint in how well present, accommodating, and easily accessible to the beach. Defitely recommend a stay here especially during March when all the spring breakers are in town!

Pros: Friendly staff. Lots of nice swimming pools.

Cons: Room outdated, and having to pay for wifi in room? This was our second hotel in PV. Not horrible, but probably wouldn't stay here again based on other options.

Pros: Pool design. Friendly check-in staff. Late check-out offered.

Cons: Staff seemed stressed and not appreciated by supervisors. Pool lacked towels (were hidden in a rolling bucket), and had zero towels at 7pm when I wanted to go swimming. Lobby was cold and had no warmth or delights. Overpriced food. Far from center of Puerto Vallarta.

Pros: Everything was pristine. I loved the temperature and style of the pools! So relaxing! Staff very friendly and helpful!

Pros: Every single person who works at the westin was SO nice! One morning at breakfast downstairs, I had mentioned to the waiter that my boyfriend and me were loving this place but getting bit so bad by mosquitos after he asked how we were doing. When I came back from getting my breakfast at the buffet, there was mosquito repellant sitting on our table. Arnoldo (our waiter) had left it there for us to use. So nice!! Everyone there was just happy and did whatever they could to make our stay enjoyable-which it was. This place is clean and set in the most perfect location. We cannot wait to go back!!!

Cons: Having to pay for WIFI

Pros: We loved the gym facilities, tennis courts. Great breakfast spread which was included, rooms were nice and clean. Staff friendly and would deliver drinks to the beach/ poolside.

Cons: Wished the beach was longer to walk (cove with little peninsulas that were rocky to cross to get to the next small cove) Didn't like the lunch restaurant/ outdoor eating options during the day.

Pros: Pool area, view, size of rooms, cleanliness, beach access, noise level, excellent service

Cons: Still seemed expensive, food could be better

Pros: Great hotel, great value for your money, pay no attention to the complaints of lizzards and bugs on the rooms. All hotels in the Puerto Vallarta have this 'problem' because they are so close to nature.

Pros: Room was nice and relaxing. Check in was easy. Free wifi only in lobby.

Cons: Beach was not cleanest water, but most if you go to the beach usually you would leave PVR.

Cons: Upon check in we were given a different room that we had paid, After discussing several minutes , we get the room we booked in kayak website.

Pros: Lourdes is a delightful hostess and made us feel very welcome. It is a lovely home close to the marina.

Pros: The host was such a sweet lady and was very welcoming and accommodating. We will definitely stay here again when in PV.

Pros: The room was perfect for my purposes. I do think a desk for working/computer would be a bonus.

Cons: The location was amazing and the coffee in the morning!

Pros: everything

Pros: No breakfast just coffee and some small cookies

Cons: A breakfast of some kind

Pros: beautiful home

Cons: gated community …locks for the gate didn’t work well

Pros: great people. easy walk to the marina.

Pros: Property had free wifi, and was above the shopping mall.

Cons: Hotel lobby is hard to find, you have to walk through the shopping center, then be buzzed into the doors, then take the private elevator to the main lobby. Checking in was fine. The cleanliness of our room was very poor. There was a used smoked joint left on top of our mirror, and our bed sheets had stains. We laid in bed and found long black hairs on the pillow cases, we have blonde hair… The beds were firm but comfy enough. My partner has asthma and slept with a stuffy nose and minor breathing issues due to a nice layer of dust on many furnishings. The light switches were grimy, and by grimy I mean I touched a light switch and had a lovely gooey unknown substance on my fingers, clearly not wiped down between guests. At least on the plus side there’s a pool and hot tub but the hot tubs cost extra. Don’t come here if you hope to have a nice cold bottle of water or can of pop by your bed as there is no mini fridge, coffee maker was stored in the closet wrapped in an old bag. Windows don’t open but the A/C turned on high kept the room at a balmy 24 degrees for us.

Pros: Excellent place

Cons: Location a bit isolated Long circuitous access to the beach

Pros: was clean

Cons: you had to pay for the hot tub. pool was tiny,

Cons: Could not get anyone to answer room service tried a few times

Pros: centrally located

Cons: noisy halls, walls are paper thin, very noisy A/C in our room

Hotel was very clean and staff was very friendly.

Pros: Love this hotel!! Excellent service.

Pros: Excellent food and service

Pros: Pool, restaurants, spa

Cons: Te first day you moved us to another hotel, because you were Sur booked

Pros: Pool and drink prices

Cons: Toiletries shampoo/ conditioner

Pros: Family oriented luxury, every single member of the staff at every event where wonderful and helpful, the cleaning and caretaking was exceptional. I will definitely return to being my family here for a break.

Cons: Cannot think of area of dislike.

Pros: beautiful Pool and view

Cons: some parts looks dated

Pros: Staff

Cons: They shouldn¿t let people hold pool chairs with towels. It was impossible to get a seat at the pool because all of the chairs were saved. This was very aggravating.

Pros: Very well kept grounds. Staff Excellent Concierge Excellent El casting Food Excellent staff 👌

First time staying here and it was a great experience . Super nice place , great location to everything . Staff is awesome . My room service was exceptional . Nélida kept my room un excelente shape every day . I miss placed my phone at the pool and the staff worked dillegently and located it in a matter of minutes . Great place will return .

Pros: Everyone was friendly

Cons: The room smelled moldy and I got sick from drinking a fresh squeezed juice from the cafe.

Pros: It was clean

Cons: The room we reserved was a king size bed. They said they over booked and gave us a room with two small beds. The internet was very slow. You could upgrade to faster internet for a fee. For the amount we payed fast internet should have been included.

Pros: Location, comfortable

Cons: All good

Pros: The staff and the swim up bar/ with the view of the pacific!

Cons: Their was a leak in my garden view room, I called and informed the hotel staff and they moved me up to the 8th floor ocean view room. Amazin!

Pros: The food at this hotel is AMAZING!

Cons: The staff was great!

Pros: This buy far is one of the beat trips we have ever taken, the staff is so nice amd so friendly. Shout out to our personal concierge was Fantastic made our anniversary really special. Staff in the rest. really worked w/ my allergies.

Cons: The constant sales pitch to buy in, WHEM you vacation that is not something you want to deal with, more varieties that can be adjusted for those with food allergies

Pros: The only thing I didn¿t like was that I requested cleaning service and didn¿t get the service the rooms never got cleaned even after requesting it twice. No clean towels, soap shampoo ect. But was sure charge the full fees an extra fees. ¿¿Â

Cons: Just the fact that we stayed 5 nights and no room service (cleaning)cleaned w the same towels no soap ect. We notified the receptionist and didn¿t say anything about it but we sure did pay full price and was ask to pay extra fees for hotel service,

Pros: The view, the design of the hotel, the food, proximity to the airport and the welcome host.

Cons: Some of the stuff was rude, rooms could¿ve been cleaned a little bit more.

Pros: Attention by staff. Service. Amenities. Excellent food. Nice pool, whirl pool, beach. 12 o'clock check out. Great location to airport and excursions. Would definitely stay there again.

Cons: The price I paid, i guess entry level, room kind of small. View from balcony, garden view, kind of limited, not too romantic. I had trouble with my rooms key lock twice.

Any ***** proclaim hotel did not provide even a hot water pot for making coffee in the morning should not be rating as 4 or five stars. Pandemic is part their excuses instantaneously to save cost of operations!!! Servicing the room for every other day is Ludacris to endanger to the health of guess This type of tactics go with the airlines industry crying out fouls where got a chunk of $$$ from the Federal government. They turned around & service passengers with a small bottle of water & micky mouse of small pack of cookies for international flights in north America countries.

Pros: I liked the area.

Cons: If I stayed longer.

Pros: Super clean very safe, comfortable

Cons: Nothing g was great

Pros: Location. Service

Cons: The hotel, even as some remo can be seen, need a major facelift

Pros: Sincere and Caring Customer Service from all employees...Excellent Facilities....Quiet location in Puerto Vallarta

Cons: Nothing

Pros: Nice pool , staff excellent

Pros: Excellent location, the people working here were amazing. Love this place. Clean and overall the services were great.

Pros: The staff was AMAZING!! I have never experienced such wonderful service. The staff got to know us by name, and we looked forward to seeing them daily. We visited the spa and all but one restaurant on the property. We would go back in a heartbeat!

Pros: Staff was friendly and helpful.

Cons: When I reserved the hotel I was not informed that the pool and spa area was closed for renovations. Also the beach area has crocodile that made the beach area unsafe.

Pros: The staff was wonderful.

Cons: The pool was under construction. Would not have stayed at this hotel had that been advertised.

Pros: The whole experience was amazing. Not only is the property beautiful and so relaxing, but the employees are friendly and very helpful.My husband and I do a lot of traveling and have stayed in all kinds/levels of accommodations all over the world. This has become our favorite place and we return just about every year. In fact,we have come so many times that they upgraded us to a suite this last time which was amazing. The restaurants on site are among the best in Puerto Vallarta. The rooms are always clean and the beach is not overcrowded like some of the accommodations in the hotel zone. It's convenient to the airport and is about a 5 minute walk to the Marina which has lots of restaurants and shops.

Cons: The only thing that could be better is to have another few days there.

Pros: Staff always friendly and engaging Wonderful location and property Good value.

Cons: The resort is 28 years old and just a little dated. BUT they are in the midst of renovation.

Pros: I have been to this resort many times over the past 8-10 years. It never disappoints me. Staff are very friendly and helpful and the facility is VERY nice. It feels like home to us and we are from the cold north. We love Puerto Vallarta and REALLY love the Marriott Casa Magna! We will be back again next year!

Pros: Good facility, pool, activities

Cons: Front desk staff not well trained. problems with check in, rooms not ready in a timely fashion

Pros: The location. Ocean views. Pool area.

Cons: The food could be better around the pool. Mikado was great as usual. The coffee shop could be better organized for order taking, paying. The bar is very nice and great atmosphere.

Pros: The staff at the front desk and in lobby area, plus concierge went above and beyond to ensure we were assisted in a timely fashion. The proximity to walk over to the Vallarta Marina was great.

Cons: The drinks on-site are very expensive.

Pros: clean hotel near dining and downtown. value was good for what we got through booking.com. staff was mostly friendly.

Cons: only issue i had was when i requested a late check out, they refused. i asked to speak to a manager and they changed their mind and gave me an extra hour. just seemed weird, it was the first time i've ever been told no on a late check out request at any hotel.

Pros: The Marina area is less congested than the Zona Romantica which gives the whole area a laid back feel. The pool was a great size and you steps away from the beach. Easy bus transportation to other parts of town. Several restaurants in the area if you don't want hotel food. The public areas were nice with decorated with a certain flair.

Cons: I expected more luxe giving the relatively high price - not Four Seasons standards but maybe a little more. The rooms were nice enough but the decor seemed to lack a certain Mexican spark. The rooms were more like generic hotel rooms - nice but generic.

Pros: The resort staff was amazing beyond any expectations. Friendly, helpful, and willing to go above and beyond to assist guests in any way. The resort is beautiful and well taken care of. The rooms are beautiful and comfortable. I would recommend this resort to anyone and plan to come back soon. Thank you Daniel, Marco, Alan and Adrian. There are more people I would like to thank but I didn't get their names but they were great.

Cons: Nothing.

Pros: good breakfast

Cons: couldnt sit around pool private function bar had only beer

Pros: Great

Cons: I thought the price was a bit high

Pros: It took us to walk to the airport only 10 min.

Cons: The receptionist were so slow to check us in. we didn’t feel like welcome at all. When I asked him if a taxi driver are reliable to come on reserved time, he just answered, “I don’t know” and not helpful at all.

Pros: Secret places I can go and smoke weed

Cons: Lack of choice on food menu

Pros: The pool is always my favorite part. It us clean and the perfect temperature and the fountain gives a great back massage

Cons: Breakfast was a bit Stimpy

Pros: The room we booked was being repaird but thy gave us a an upgrade! The overall experience was great.

Cons: Everything was great

Pros: Staff was very nice

Cons: I got over 30 bites on me in the middle of the night. Bed bugs? I told management and got moved to another room. The room was dirty and worn down. They actually put another guest in that room the same day I left it. Clearly had a bug infestation

Pros: Very convenient location, I wished the continental breakfast offered more options but the hotel is good.

Cons: Breakfast

Pros: Proximity to the marina life style.

Cons: There appeared to be black spots on the ceiling and on two walls, bathroom door did not close all the way..

Pros: Breakfast

Cons: None

Pros: It was very clean

Cons: The fan on the air conditioner in our room was not working properly. We had it set on auto but it ran all night long and was rather noisy.

Pros: Spacious rooms,very clean, lovely pool area and a restaurant that served poolside. Breakfast was basic but nice, served on real plates with glasses and actual silverware. I also liked that there were retail and restaurants a short walk in either direction

Cons: Only complain was that the AC was noisy, however for the price and value this was easily overlooked.

Pros: Location

Cons: N/A

Pros: Staff were very friendly, location was excellent. Great value for the price.

Cons: Would have given a 10 across the boards except for the one bed bug we found that apparently bit my girlfriend on her hand twice.

Pros: Location. Price. Cleanliness.

Cons: TV was too small, internet was slow at times, but both were in line with price point.

Pros: Friendly personal and location

Cons: My room has a little detail with the door, didn't open every time, the ice was almost empty

Pros: Location to Airport, room size, bedding, breakfast.

Pros: Close to airport, great food service from restaurant, relaxing pool area

Cons: Hotel is fine, just the construction behind hotel, which one day will be done

Pros: Big room very clean

Cons: No refrigerator in room restaurant prepackaged food

Pros: It was very close to the Airport and not too busy

Cons: I think it needs more light and it needs to be cleaned better because there was little of mold in the sink, toilet and in the shower

Well located for a Business traveler near the Airport, the Marina is a short walk away with mini marts and a abundance of restaurants! A solid three star standard safe and clean.

The Hotel has comfortable rooms and is well run but there was a recurring smell coming from the drain in the toilet! I brought this to their attention but my room wasn't changed ,I believe this was a preexisting problem before the room was given to me!

A well located Hotel next to the Airport and close to supermarkets. A comfortable hotel with a high overall standard.

Pros: It was close to the Marina & airport.

Cons: The breakfast was disappointing. No eggs, ba on or sausage.

Pros: I had the pool to myself

Close to the airport, and easy to access. Very clean, an great service.

Pros: Close to airport and marina

Cons: The internet sucks.

Pros: I enjoyed my first experience at this hotel.

Pros: I was able to walk there from the airport and it only cost 80 pesos to get a taxi the next morning to the central bus terminal. The wifi signal was very strong in all the public areas including around the pool. Although not as strong in my room, it was still good enough. The continental breakfast included yogurt, granola, and fresh fruit as well as the usual stuff.

Cons: It's a ways from the beach and from Old Town for people who are planning a longer stay.

Pros: friendly service, beautiful location.

Pros: The grounds are beautiful and well maintained. Pools are fantastic. Staff is very friendly, helpful and professional. Restaurants are pretty good with decent variety and very good service.

Cons: Rooms need updating. They are a bit small and run down. Not as nice as other resorts in the same class.

Pros: The staff was extremely friendly and very understanding and respectful of our poor Spanish. All the food was excellent. Rooms were clean and cool.

Cons: No evening entertainment and lobby bar was only place to get drinks after dinner. Not sure how much of this was due to health safety precautions. Although probably not a con for most people, there were very few locations where we could smoke.

Pros: Big and heated pools. Good sized rooms. And good drinks(not watered down).

Cons: Only 2 restaurants with very limited menu. And some of the items would finish very early leaving rests of the guests with even less choices. There were only 4-5 deserts in lunch and dinner. Nightly shows were pathetic and very few guests attended those. Kids club activities were non-existent.

Pros: Beautiful grounds, suites nice w/ great views, pools, bars. Restaurants were good for breakfast, lunch and dinner - open all day long. Friendly staff. Cooking classes, karaoke, dancing, etc.

Cons: Only issue we had was that the Mariachi band played in the lobby until 2am, which included trumpets playing loudly. Some guests took that party to their rooms after causing a disturbance. We called front desk and resort compensated us with a couple of $90 spa certificates (hour massage) as well as champagne and choc-covered strawberries. Appreciated that.

Pros: The grounds are lovely and the staff is great. The access to the beach is a real bonus. Senate at all three restaurants and the food was a cut above what I had initially expected, especially the breakfasts. The rooms are a little Spartan, but honestly very comfortable and extremely clean.

Cons: There is no real bar. People hang at the pool all day and they serve drinks in the lobby and restaurants at night, but there isn't a regular bar anywhere on property. Given the amount of alcohol the staff has to run and get (even delivering to rooms) it would seem everyone would be happier with a place that had some music To hang out in. Likely they view the lobby this way, but the ambiance is wrong. It's my only complaint.

Pros: This hotel is in a great location and the team at reception were so welcoming and helpful. Our suite was spacious and we loved all of the little extras - borrowing a beach bag, sun loungers on the terrace, L'Occitaine toiletries etc. The beach club is brilliant and definitely worth a visit. Food and drinks were excellent. We loved our spa treatments - very relaxing before our flight. We only wish we could have stayed longer!

Cons: Not applicable

Pros: Keeping with the character of the Hacienda style homes

Cons: Restaurants

Pros: Exceptional service! We had the most peaceful and relaxing gateway. The staff was so accommodating and kind. I recommend this hotel to anyone looking to recharge and relax in sunny Puerto Vallarta.

Cons: I would have been nice if there were more vegan / vegetarian options.

Pros: Excellent staff, they went out of their way to ensure that we had everything that we needed and that we had a comfortable stay. The concierge worked wonders to get us reservations to popular restaurants and to help us schedule excursions.

Cons: There was some construction happening on the grounds, so there was construction noise and a bit of debris. We chose an all inclusive option, but not all meals and drinks were considered 'all inclusive'. Terms for what isn't included are not made very clear

Pros: I wish I could give this 10 stars instead of five. This resort is amazing! Everything about it is perfect. It’s gorgeous, the staff is more than accommodating and friendly. It’s like having your own personal assistant because they are so attentive. The pool is amazing, the food is great and the location is perfect! This definitely exceeded all of our expectations. And no kids doing cannon balls in the pool!

Cons: we were there during off-season, I do wish that they had some live music at night. Otherwise the place is absolutely 100% beyond perfect!

Pros: Boutique nature of resort equates to large availability for cabanas and pool chairs. Food & drink were outstanding. WIFI was great throughout the resort.

Cons: The base room was one of the smallest we have ever had in any hotel; We felt it was necessary to upgrade rooms resulting in added costs we did not plan on.

Pros: Karina, the manager, and the entire staff were truly professional and just wanted us to enjoy our vacation. By the way, definitely don't forget to make it to the Ocean Club, and if you're staying for 5 nights, you'll get to try a restaurant at the Grand Velas; don't miss it!

Cons: having to leave ;-)

Pros: The staff was wonderful, the place was beautiful, and the food was awesome. We would definitely go back there!

Pros: The food you would even want to pay for if it wasn't all inclusive. The service was unbelievable. It also comes included with a beach front property right down the street. It's really quiet and peaceful. We had an amazing time!!!!

Cons: Internet does not work and staff was not attentive. hotel changed room when we checked in to a smaller room than we booked (and paid for).

Pros: clean good value great location airport a 9 min walk

Cons: cleaners stole my phone plug I reported to reception but nothing was really said. they did lend me a cable but it was only disappointing thing about the hotel.

Pros: 3 minutes away from the airport, nice pool and staff is very nice.

Pros: clean and close to airport

Pros: Over crowded

The breakfast staff was incredibly nice especially Blanca. Food was authentic Mexican fare which the staff prepared from scratch in the adjacent prep room with fresh ingredients. Short and easy five minute walk from airport even with two large suitcases. Hotel was very comfortable and the views from the rooms are spectacular if on a higher floor.

This hotel is within walking distance of the airport. While the property is not on the beach, access to convenient public transportation and taxis is only a few steps away. There are various opportunities for dining and shopping literally across the street, and the marina is within easy walking distance. Rooms are well designed and have very comfortable beds. I was happy with the complimentary bottled water and flat-screen TV with local and international programming. The hotel has a nice outdoor swimming pool with sun-deck. If you get a room facing the American School, you will get great views of the sunset during most pf the year. The hotel offers a pretty good Mexican breakfast with dishes that vary from one day to the next. Fares are reasonably competitive. All staff members are highly trained, and service is efficient and professional. I have visited this property multiple times and will be happy to continue considering it for possible future trips to Puerto Vallarta. Thank you very much!

I visit this hotel frequently because it is within a short walk (5 to 10 minutes) of the airport. The location provides easy access to public transportation (to the beaches, for example) and is within walking distance of dining and shopping options (including the marina). Although they can be a bit compact, particularly if you are traveling with many things, rooms are well designed and feature comfortable beds with great pillows. I appreciate the flat-screen TV with local and international channels as well as the complimentary bottled water. I also enjoy the swimming pool and sun-deck as well as the tasty Mexican breakfast. Prices are competitive, and all staff members are very courteous and efficient. For sure, I would consider this hotel yet again for future visits to Puerto Vallarta!

As a regular visitor, I am happy with the value-for-money that this hotel offers just a short walk from the airport. The property is also within walking distance of dining and shopping opportunities and provides convenient access to public transportation into town and the beaches. If you are not traveling with many things, standard rooms do have adequate dimensions and storage areas. I like the bed and pillows very much. I also appreciate that the TV offers both local and international programming, and I am always grateful for the complimentary bottled water. The nice sun-deck and swimming pool of good size are an asset. I truly like the tasty Mexican breakfast and the great service attitude of all staff members. I look forward to returning at the very first opportunity!

Depending on how much luggage you carry and how fast you walk, this hotel is only 5 to 10 minutes on foot from the airport. From the hotel, you have easy access to public transportation in order to reach the center of town as well as the beaches. You will find good chances for shopping and dining within reasonable walking distance. The hotel has a nice sun-deck with swimming pool. If you are not traveling with many things, rooms have adequate dimensions. I liked the comfortable bed with great pillows and appreciated the complimentary bottled water. I also liked the bathroom amenities and enjoyed the flat-screen TV with local and international channels. The hotel serves a good Mexican breakfast, and all staff members are professional and efficient. Prices are competitive, and I am always happy to return to this property.

For guests without much luggage, this hotel is within easy walking distance of the airport. Access to public transportation and car rentals is convenient. There are also options for dining and shopping nearby. Rooms are well designed and offer adequate storage areas. I truly liked the large bed and comfortable pillows as well as the bathroom amenities. I enjoyed the TV with international channels and the complimentary bottled water. The hotel has a good swimming pool with sun-deck, and the sun's orientation works very well in the morning. The hotel offers a very good Mexican breakfast, and pricing is competitive. All staff members are professionally courteous and competently efficient. I look forward to returning in the future!

Pros: Nice that it is a reasonably-priced place to stay so close to the airport. You can easily walk there. Good breakfast and hospitable service even though covid regulations did not permit their normal buffet. Everything was VERY clean.

Although it does not have beach access at all, this budget hotel is within walking distance of the airport. The neighborhood offers opportunities for shopping and dining, and public transportation is quite convenient. Standard rooms are well designed and feature very comfortable beds and pillows. Storage could be a bit limited if you have a lot of luggage. I surely appreciated the flat-screen TV with local and international programming as well as the complimentary bottled water each night. The bathroom amenities were very good. The hotel has a nice open-air swimming pool with sun-deck. I very much enjoyed the tasty Mexican breakfast with fresh preparation. All staff members demonstrated a professional and efficient attitude of service. For certain, I will consider this property again for future visits to Puerto Vallarta. I was very happy with this choice!

Room a bit small. Could not open window. Good bed. Staff very helpful. Good breakfast.

Pros: Flying out Earl from PV? This is the place. Easy 5 minute walk even with two pull behind pieces of luggage.

Cons: The rooms are small, but get over it. It's perfect for a solo or couple overnight. Extended stay, probably not so much, but that s not really a criticism.

Pros: great location close to marina. very good restaurant with good food at very reasonable prices. Restaurant staff provided excellent service at went out of their way several times to handle a personal request.

Cons: asked for special room accommodations since I am currently handicapped. the room was at the far end of the property. Also paid premium price but view was of a wall. Changed room closer to lobby but room had no view and was close to where workers had their equipment. Other guests told us they turned down that room. Very disappointed that they could not make a better effort, especially for the price I paid, the inconvenience of the move and especially if they would like us to return.

Pros: I liked the pool area and the room we paid extra for.

Cons: the room I booked was more expensive on Booking

Pros: location, staff

Cons: room overlooked a shed time share property

Pros: This is part of an American based Holiday Club destination. My wife needed wheelchair transportation and there were appropriate ramps throughout the resort. The pools are good and generally sufficient poolside loungers when we were there, but securing beach loungers needed an early start. The restaurant was friendly and the choice sufficient.

Cons: The overall decoration, particularly in the rooms, is in need of a major overhall and modernization. I chanced to ask a question at Guest Services and suddenly I was eveloped in offers all of which I eventually found wers geared around trying to attract new members to Raintrr Vacation Club. The next day when Guest Services realized I did not wish to be subjected to a time-wasting hard sell, all the offers were immediate withdrawn. Not being a member of the vacation club, I felt we were treated as different guests.

Comfortable stay with nice size rooms. Its very outdated and needs to be kept up. Pool area was very nice. Love the fact that it had 2 bathrooms and 2 separate rooms for our family stay.

Pros: love the Marina location; lovely grounds; lovely pool that was a perfect temperature; kitchenette was modern and well-stocked

Cons: rooms are older and just a little run down. Beds were not very comfortable.

Pros: Breakfast was delicious. The selections were varied. The quality of all of the foods, especially the fruit, was very satisfying.

Cons: We should have stayed longer!

Pros: this property is very dated. old and broken furnishings. travelraintree.com should be ashamed of this property. NO OFFER TO UPGRADE OR CHANGE ROOMS NO REFUND ILL NEVER USE BOOKING.Com again - no free cancellation as advertised

Cons: we were given a tiny 12x12 room. last room on the 2nd floor, facing the warehouse. broken lamps. phone not working. KILLED 4 mosquitoes in the first 5 minutes. called front desk for another room. they said to close the windows and use the a/c. no other rooms were available. dropped off the keys and then they offered to find another room. too late, as I called and stayed at the Westin next door (excellent place to stay)

Pros: staff was friendly, place was calm, clean; everything was exeptional

Cons: check out at 11 o clock - that was the only big minus point

We chose Regina for our short stay based upon proximity to airport, price, large room size, and excellent pool. We read online reviews and knew what to expect. The reviews were mostly accurate in our experience. The front staff were very good. Daniel in Baggage helped us a couple of times with professional ease. Breakfast buffet was excellent. The room was very good. We did not try room service. The pool and hotel beach were clean. Covid precautions were universal and appreciated. Testing for travelers was offered. Taxi to downtown was ~$10 each way. The Marina and restaurants are 5 -10 minutes walking. There is a convenience store across the street. Club status sales pitch and entitlements are not our thing and we refused the “perks”. We would go back for all the positive points.

Every interaction was painful - stay anywhere else.

Pros: the pool

Cons: some staff were rude

Pros: Stayed for 11 nights and they would not amend my reservation to reduce as my travel plans changed. Poor customer service

Pros: This is a charming little Mexican hotel in the Marina. great value for the price. Nice pool.

Cons: There weren’t wash cloths in the room, and no coffee makers, so no coffee available until7:00.

Pros: Bar& restaurant

Cons: Should of been told about long stairs to my room! No coffee in room

Pros: location and room size

Cons: bathrooms are outdated, service is very bad. staff is rude and slow. it took more than 4 calls to front desk for them to arrive late for a maintenance issue, which was not solved until next day. Even when room service is advertised until 10pm, kitchen was closed already before 9:30.

Pros: The staff was so great to us. Hugo, Luis (waiter), Alejandro (DJ), Alfredo (Bartender and Jose. Fantastic service. The ambiance is like you are in paradise. We were so happy with our first stay here. We only stayed two nights but next time more.The hotel is also very clean. Beautiful views of the garden and pool.

Cons: Nothing.

Pros: Property was clean and staff was cordial.

Cons: Beds and pillows were not comfortable.

Close to both airport and bus terminal, which is what we needed. Location is ON the marina sea walk, lined with services,restaurants and shops, Thursday’s Market. Pool was small for the number of people, and only a few loungers with the hated saved-towel thing, so lots of people gave up on using the pool. Room was much better than expected with a view of pool and marina, sofa area and great shower. Staff accommodated my late checkout request until 6 pm for about $30 extra, which meant we could enjoy the pool, marina walk, restaurants, and pool bar for the day, then shower and get to the airport in about 5 minutes. Excellent!

You get what you pay for,the staff is great but food needs improvement.The bartenders were professional and only encountered one front desk employee

Pros: The man and the bellhopper we're very friendly.The grounds we're interesting and beautiful.

Cons: One of the loudest places I've ever stayed. It wasn't the guests. I was in my room a lot due to a surgery.The staff would yell to each other in the hallways literally all day. From around 7 AM to past 11PM .

Pros: Price, close to shopping. The only drawback is not on ocean, lack of ocean view. are exceptional employees.

Cons: The restaurant has very little room service options at night.

I would stay here again. Close to the airport, friendly staff, great restaurant, and a short walk to the marina… to find your morning cuppa coffee! No coffee maker in rooms, and if you like good cooking, you will have to walk to a vendor at the marina. Nice walk!

Pros: Friendly

Cons: Couldn¿t get ice¿ no biggie

Pros: Close to airport and town - very friendly staff

Cons: Had issues with the A/C dripping and causing huge puddles on the floor in my room. Wifi did not work reliably whatsoever. I basically was never able to even connect to it other than one time for barely two minutes. It was clean though and fine to sleep.

Pros: The staff was out standing and extremely helpful.

Pros: Location, staff, & room was great. Hotel employee made our stay be enjoyable. You had easy access to everything including the airport. Room was huge & it even had a mini split & huge TV.

Cons: We got the all inclusive & later regretted because food wise they¿re wasn¿t anything good to eat. Their menu changed everyday yet food wasn¿t good. Waste of money for food. Also towels need to be checked in & out which was so awkward. Not

Pros: Cleanliness was essential. Covid protection is well implemented. Safely is a protocol. Beauty is everywhere from the elegant gardens and walks to the lobby and rooms.

Cons: There are not enough English speaking employees. The menu is small and offers a buffet. The food was not quite what it should be.

The Flamingo earns it's star rating, a busy hotel with large Rooms next to the Marina where there is a wide range of Restaurants a big enough pool to do laps. A short walk will take you to bus stop and for 10 pesos will take you to Centro and the Malecon ( seas wall) , as well as a number of nearby Gyms! I would stay again!

Pleasant and well trained front desk staff very helpful as well as a great pool located in front of Marina with an abundance of Restaurants and a strip mall a short walk away!

I enjoyed my stay at the Flamingo a pleasant hotel located next to the Marina and a wide range of restaurants adjacent to it! Also a great pool and helpful staff!

Pros: Location, best bang for the buck! Excellent hotel for the price!

Pros: Friendly staff, room, hotel, pool and location are great for a few nights stay.

Cons: N/a

I enjoyed my stay at the Flamingo well located at the Marina, a great pool and comfortable Rooms! The staff were helpful and pleasant at all times! As well as the buffet was great! I would stay again!

I enjoyed my stay at the Flamingo , large Rooms, nice, pool and a very pleasant and helpful staff! I would stay again!

Cons: There is no option for late check out.

Pros: Location was excellent.

Cons: Very slow customer service upon checking in, and with follow up with concerns over receiving a proper password for WiFi - it took over 5 hours and several trips to reception to get help that took less than one minute to resolve.

Cons: Had a top level room with an electronic key and in two incidents wasted about 4-5 hours of time with the staff trying to get into my room due to the key not working even after being reprogrammed. If this wasn't enough I forget my phillips electronic toothbrush in the room after an afternoon check in and it wasn't reported by staff and I'm rushing to try to get it back before my flight.The door problem should've been fixed after the first incident and I should get my toothbrush back. Who steals a toothbrush???

Pros: Location was great/Pool area and grounds clean. Right on marina so access to shops and restaurants was easy.

Cons: 1. Rooms were dated with poorly lit bathroom 2. 1 live & 1 dead Cockroach greeted us inside the room so room cleaning was suspect. 3. We had family room but hotel charged additional for my son after we got there. 4. Breakfast buffet was poor for pri

Pros: All staff super nice, make you feel that you are in family!

Cons: The food was terrible.

Pros: Clean, safe and well located

Cons: Nothing

Pros: The reason for the poor rating is that we never got to stay there. They had moved us to the City Express due to over booking. We will never try to stay there again.

Cons: Same as above!

Pros: Bar Staff were great (Eduardo & Daniel) Nice room Nice size property Location was nice, at the Marina Easy to find the hotel Well maintained

Cons: Hall noise carried into the room, which was surprising but perhaps the doors were not too soundproof.

Pros: Location was perfect

Cons: Elevator was broken.... and room was on fourth floor.

Pros: Location

Cons: Been going to PV for 15 years, stayed at a lot of different hotels and I don’t recommend this one for the following reasons: rude staff, except cleaning, ridiculous wrist band you have to wear, overcharge for room, food was subpar, and pool is smal

Pros: Location

Cons: Charged for extra guests when we booked a family room? Why book a family room for two guests? Check in your as at 3pm. Rooms weren’t ready til 4pm... could have rented something much nicer for the price paid with the additional guest charges. Never

Cons: We had 2 rooms reserved. They first gave us just one room and we had to let them know their mistake. One of the rooms we were assigned was not ready, it was dirty and untidy. Next room they gave us the wrong key and it took 3 tries to finally open the roo

Pros: I can think of nothing negative to say. This is a first rate hotel, with immaculate grounds, clean rooms and a fantastic staff. We loved it here

Pros: A older property, well kept. Managed profissionaly calm with access to shops, restaurant and the marina. Price / value a rare find in Puero Vallarta.

Pros: Cheap, near marina.

Cons: Check-in wasn't possible until 615pm, supposed to be 3pm. Very slow at cleaning rooms and keys given to others checking in while we waited. No blow dryer. Wifi is nearly non-existent, sometimes it works, usually it doesn't.

Pros: Great location, friendly staff and great value !!

Cons: Beds a little firm!

Pros: Great value for the price. Clean rooms, good food and a nice pool. Easy access to the city, airport, and bus station. Staff was very friendly and courteous. Planning on staying again if I return to valalrta

Pros: staff very friendly! looks as good as in the pictures. beautiful view.

Cons: food was only alright and no hot tub

Pros: Place is old and tired. Rooms were fine. All inclusive is about what you would expect.

Cons: just old and tired place.

Pros: Just Pool

Cons: in some of the pictures it shows the beach in front of the Hotel but the beach was a minute walking distance. I didn’t really like the buffet food and in true rooms the Wi-Fi didn’t work only at the lobby and swimming pool area.

Pros: The meals were great. Lots of activities to enjoy. Easy access to the marina. The whole general area was nice and clean and well kept.

Cons: We liked everything here. Wifi in the rooms would be nice.

Pros: The pictures in the internet which are comply different than the real thing

Cons: The service , when I arrived there I was given a room that was already occupied by some people . The entire place is old and kind of falling apart. When it rains it gets flooded everywhere…..

Pros: Everything was great.

Cons: The service they gave at the reception. Seeing that we had seniors an giving us a 4 floor and no elevetor. That was so wrong of the people up front.

Pros: That it was by the marina in Vallarta and sunny

Cons: the safe never worked! The room wasn’t done until we had to call always after 7:30 PM! The beach they have is to far to enjoy you have to walk like half of a kilometer and you can’t use the beach duo to no space! The food was poor😕 I will never go back there!! Nor recomend them! Maybe because I booked it on Booking.com and it was cheap or a good price but I felt I wasn’t treated like a real guest!

There is no wifi outside of the lobby and pool. Also, there is no room service or laundry...

Pros: The many pools were clean and well maintained. The water was the perfect temperature and the towels were large. The snack bar added a change from the buffet food. The real pleasure was the Italian Restaurant that had the best Fillet MignonI’ve had in a long time. The Seafood Restaurant was also quite good. They had hand sanitizer in a lot of areas and requested that you use it every time you entered the lobby or one of the restaurants because of Covid-19.

Cons: The buffet food was standard with not much change day to day.

Pool under repair, people smoked everywhere, loud music every night, no coffee except on one side of facility, no refrigerators, no microwave or coffee makers in the room. Italian restaurant open on weekends only, souvenir shop open only on weekends, sewer smell in rooms, Immediate pressure to join the 'club' timeshare in disguise. Then pressure daily to sign up for overpriced tours. After 9pm nothing available if you stay oceanside of complex, have to walk to the far side to get anything, no room service.Plastic drink glasses reused by hand washing, very unhealthy. This place caters to the locals by tour bus arrivals. That's good for them but not so good if you don't speak the language very well. The staff has some amazing people working very hard at what they do, Ali, Ricardo, Lucy, Manuel, Franciso Sr, Victor were all terrific and made our stay as good as possible. The food was ok but not what you would expect at a mexican inclusive. The grounds are beautiful and well kept, get rid of the club sellers and tour pushers and upgrade the wifi. This place has potential but is stuck in the past. It was the off season, but thats no excuse.